At Accendra Health, we understand that healthcare is complex, and we’re here to make it easier. We help deliver care beyond traditional settings, making essential products and services more accessible through every stage of life. As part of the care team, our teammates play a critical role in delivering personalized, long-term care for the patients we serve. With deep expertise promoting health outside the hospital and a presence in communities nationwide through our Apria and Byram Healthcare brands, Accendra Health does more than just deliver the essentials. If you’re interested in meaningful work with impact, explore our career opportunities and join us in our purpose of Bringing Care To Life™. ABOUT THE COMPANY Apria Healthcare’s mission is to improve the quality of life for our patients at home. We are looking for empathetic, thoughtful and compassionate people, to meet the needs of our patients. Already an industry leader in healthcare services, we provide home respiratory services and select medical equipment to help our patients sleep better, breathe better, heal faster, and thrive longer. The anticipated hourly range for this position is $16.00- $18.00. The actual compensation offered may vary based on job related factors such as experience, skills, education and location. JOB SUMMARY The Patient Account Resolution Specialist - OtB will provide excellent customer service and product information, solutions and relevant details to patients and providers. Most importantly, this position provides above and beyond communication with our patients so that they feel heard, understood, valued and more connected with Apria. Key responsibilities for creating a positive, patient-centric environment include: - Evangelize our customers and turn our disgruntled patients into our biggest fans. - Support our Field teams, Operations and Sales, by delivering timely feedback that empowers our teams to deliver exceptional patient experiences. - Critically problem-solve common complaints by flagging trends and partnering cross-functionally to recommend and implement preventative measures. - Proactively create a better patient experience. - Be a champion of the employee experience and drive our unique company culture. - Support the development and implementation of employee programs that nurture our company's core values to engage employees and create a positive culture. ESSENTIAL DUTIES AND RESPONSIBILITIES - Responsible for supporting branches across a designated market - Review of new and recurring patient accounts to obtain the documentation from the referral source required to bill the individual health insurance plans, allowing our patients to maximize their available health plan benefits and to receive the much-needed care as soon as possible. - Research and secure required information from the customer to continue coverage of equipment through the health insurance plan - Manage collaborative relationships with field leadership, referrals and patients through effective outreach to drive account resolution - Evaluate all documentation received to ensure that it meets compliance criteria to the relevant standards and regulations - Perform follow-up to achieve timely reimbursement - Performs other duties as required. SUPERVISORY RESPONSIBILITIES - N/A Education and/or Experience - High school degree or equivalent - 3-5 years’ experience in healthcare/health insurance industry SKILLS, KNOWLEDGE AND ABILITIES - Patient-Focused: You start with the patient and work backwards. You invest the time and energy to understand the patients’ objectives, then tie all your activities directly to the achievement of those objectives. - Action-Oriented: You thrive as a self-starter who proactively senses and responds to problems and opportunities and requires minimal supervision.Collaborative: You love teamwork. Your colleagues love having you on the team. You work well across functions and groups. - An Effective Communicator: You write and speak clearly, concisely and with a spirit of partnership. You actively inform and inspire with your messaging. You speak plainly and are transparent with your business colleagues. - Energetic & Passionate: Your passion and energy for health and well-being is deeply founded in your desire to help others and to be a positive role model. - Relationship Builder: You excel in getting people involved and building a network of contacts that allow you to multiply your influence on the organization. Certificates, Licenses, Registrations or Professional Designations - N/A Computer Skills - Intermediate skills in Access, Excel, PowerPoint, MS Project, Visio, Word Language Skills - English (reading, writing, verbal) Mathematical Skills - Intermediate level mathematical proficiency, with a strong ability to understand, interpret and develop spreadsheet data. PHYSICAL DEMANDS This is a stationary position that requires frequent sitting or standing, repetitive wrist motions, grasping, speaking, listening, close vision, color vision, and the ability to adjust focus. It also may require occasional lifting, carrying, walking, climbing, kneeling, bending/stooping, twisting, pulling/pushing, walking, bending, stooping, and reaching above the shoulder. This position also may require the occasional lifting of equipment up to 50 lbs. OTHER INFORMATION The essential duties and responsibilities, physical requirements, and work environment described above are representative of those typically required for this position but may vary depending on staffing and business needs at specific locations. The inclusion or omission of a specific duty or physical requirement is, therefore, not determinative of whether that function is essential to a specific individual’s position. Reasonable accommodations will be provided to assist or enable qualified individuals with disabilities to perform essential functions. Teammate Benefits As an Accendra Health employee, you have choices to fit your life. Our comprehensive benefits program is designed to meet you where you are — through all of life’s stages. We’ve got you and your family covered with benefits that support your health, finances, and overall wellness. Our benefits program includes: - Medical, dental, and vision care coverage - Paid time off plan - 401(k) Plan - Flexible Spending Accounts - Basic life insurance - Short-and long-term disability coverage - Accident insurance - Teammate Assistance Program - Paid parental leave - Domestic partner benefits - Mental, physical, and financial well-being programs If you feel this opportunity could be the next step in your career, we encourage you to apply. Accendra is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, national origin, sex, sexual orientation, genetic information, religion, disability, age, status as a veteran, or any other status prohibited by applicable national, federal, state or local law. Note: Accendra is not accepting unsolicited assistance from search firms for this employment opportunity. Please, no phone calls or emails. All resumes submitted by search firms to any employee at our Company via email, the Internet, or in any form and/or method without a valid written search agreement in place for this position will be deemed the sole property of our Company. No fee will be paid in the event the candidate is hired by our Company as a result of the referral or through other means. #AccendraHealth

About Sprinter Health At Sprinter Health, our mission is to dramatically expand access to healthcare by reimagining the patient experience—delivered at home and powered by technology for scale. We're looking for an energetic, strategic, and hands-on People Generalist to take ownership of supporting our corporate team. This is a role that promises day one impact and has an uncapped upper bound on individual trajectory, influence, and development. We're building the technology and clinical services stack to make preventive, connected healthcare accessible for everyone in the US. We deliver hybrid care (in-home + virtual) backed by data products across 15+ states, serving 60%+ of the US population through major health plans and systems. With 1M+ patients and 92+ NPS, we're rapidly scaling our impact. Our team of technologists, clinicians, and operators is backed by investors including a16z, General Catalyst, GV, and Accel, which have backed companies like Devoted Health, Livongo, Benchling, Stripe, Ramp, Airbnb, Lyft, Instagram, and Databricks. About the Role We are rapidly expanding our Patient Engagement organization as we scale new partnerships and grow our internal teams. We are looking for an experienced, people-focused leader to supervise and develop a team of Patient Engagement Specialists (PES). The Patient Engagement Supervisor is responsible for day-to-day people leadership, performance management, and team execution. This role ensures team members are supported, accountable, and consistently meeting performance and quality expectations, while partnering closely with the soon to be created Training & Quality team. Role Responsibilities - Lead and oversee a high-volume team of up to 50 Patient Engagement Specialists and Leads, balancing people leadership, performance and accountability management, and patient experience priorities - Ensure adherence to company policies, quality standards, and patient communication guidelines - Own individual performance management through coaching, feedback, and regular 1:1sFoster personal and professional growth within the team through ongoing development conversations - Provide real-time coaching, support, and coverage - Reinforce training and quality standards established by the Training & Quality team - Use performance data and QA feedback to guide coaching and performance conversationsEnsure consistent execution of workflows, policies, and operational standards - Support onboarding by reinforcing readiness expectations and monitoring early ramp performanceIdentify and escalate systemic issues related to training, operations, or tooling as needed - Manage administrative responsibilities including attendance, scheduling, and time-off tracking About you - Proven 4+ years experience in a supervisory or people management role within patient engagement, customer service, or a related high volume call center environment - Strong coaching, feedback, and performance management skills - Excellent communication and interpersonal skills - Ability to manage multiple priorities in a fast-paced environmentComfort operating within a structured, scaled organization - Healthcare, call center, or on-demand services experience preferred - Familiarity with tools such as Five9, Zendesk, or similar platforms preferred You will thrive at Sprinter Health if - Flexibility, humility, and a sense of humor are your key personality traitsYou are a strong and personable communicator - You excel at last minute problem solving and out of the box thinking - You are highly organized and love to follow a process - You have experience working in an on-demand service or healthcare environmentYou thrive in a fast paced, high pressure environment Sprinter Health is an equal opportunity employer. We value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability status or other protected classes. If you're looking for a career that offers opportunities for growth, continual development, professional challenge and the chance to make a real difference in the lives of people, apply today! Beware of recruitment fraud and scams that involve fictitious job descriptions followed by false job offers. If you are applying for a job, you can confirm the legitimacy of a job posting by viewing current open roles here. All legitimate job postings will require an application to be made directly on our official Sprinter Health Careers website. Job-related communications will only be sent from email addresses ending in @sprinterhealth.com. Please ensure that you’re only replying to emails that end with @sprinterhealth.com.

We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time. Do you have a passion for engaging with people and helping them on their journey to better health? Signify Health, part of CVS Health®, is seeking a Per Diem Physician to provide In-Home Health Evaluations, engaging with people in the comfort of their own homes and helping bridge gaps in care. You’ll play a critical role in building trusted relationships to make people healthier, helping bring flexible, comprehensive and personalized health evaluations right to people’s front doors. Job highlights The visit, which lasts about 45 minutes, allows for time to connect one-on-one and answer health questions. It includes a medication and medical history review, a physical evaluation, and, if ordered by the person’s health plan, additional diagnostic tests (i.e., diabetic eye exams, spirometry, etc.). You’ll use an iPad and an intuitive clinical workflow for each evaluation and are not required to prescribe medicine, order lab tests or alter people’s current treatment regimen. In this role, you will: - Bring your heart into every visit, joining a national network of purpose-driven clinicians dedicated to improving health outcomes - Be part of our efforts to visit millions of people nationwide with the goal of providing connections to the right care for people’s unique needs - Work with Signify Health as a clinician colleague, fulfilling the requirements of the specified role - Be flexible to travel locally and within licensed states, as needed - Conduct virtual visits as needed - Provide all Signify Health services as indicated including Diagnostic & Preventive Services products (i.e., spirometry, DEE, etc.) A Note on Our Work Environment: As an in-home clinician, your primary workplace is the private residence of health plan members. We are dedicated to meeting health plan members where they are, wherever they call home. These environments are diverse and may present a variety of conditions. Candidates must be able to comfortably and safely perform their duties in homes that may contain household pets, secondhand smoke and other potential airborne allergens or irritants. Why Clinicians Enjoy Working with Signify Health “Many of the people I see are shocked that a physician is coming to their home to visit with them one-on-one. When you sit down and have an unhurried conversation about their health, they are impressed, happy, and understand that their health plan and care team cares about them.” - M.L., MD “The primary care physician gets a snapshot of a person in an office setting, but with Signify Health, we see things like the number of steps to enter their home, the state of disrepair those steps may be in, and the person’s ability to function comfortably and with ease in their own home. We can make referrals to the individual’s health plan, encourage the participation of their loved ones, and ensure their PCPs are aware of their health and overall quality of life.” - C.H., MD Per diem employees qualify for: - Hourly base rate, plus additional incentive structure (i.e., per visit completed, other incentives may apply) - Malpractice insurance coverage (during Signify Health-related activities) - Supplies and other perks Required & Preferred Qualifications (MDs and DOs) - Active, unrestricted license(s) in coverage area(s) - Multi-state licenses (preferred) - Able to cover the following primary locations: King William and surrounding area This pay range represents the base pay for each In-Home Health Evaluation (and associated visit) completed by a physician. The number of In-Home Health Evaluations (and associated visits) completed per day may vary. Pay is dependent on a variety of factors including experience, education, geography and other relevant criteria. This position is eligible for other reimbursement opportunities, including pay per completed Diagnostic and Preventative Services (DPS), as ordered, in addition to the base pay listed above. Additional details will be provided. Anticipated Weekly Hours 12 Time Type Part time Pay Range The typical pay range for this role is: $100.00 - $100.00 This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong. Great benefits for great people We take pride in offering a comprehensive and competitive mix of pay and benefits that reflects our commitment to our colleagues and their families. This part‑time position is eligible for a range of benefits and programs that support the physical, emotional, and financial well‑being of colleagues. Depending on hours worked and eligibility, the benefits for this position include dental, vision, wellness resources, employee discounts, access to certain voluntary benefits, and other programs. Additional details about available benefits are provided during the application process and on Benefits Moments. We anticipate the application window for this opening will close on: 12/31/2026 Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.

Role Description This is a full-time field-based telework position, in Ohio. This position requires the ability to travel within the assigned region of Northeast Ohio to member homes and other requested member locations, up to 50% or more of the time. Applicants may reside within the Northeast region of Ohio. Strongly prefers candidates to reside in Cuyahoga County. Monday-Friday 8-5pm with flexibility needed to work later to meet member needs. The Case Management Coordinator utilizes critical thinking and judgment to collaborate and inform the case management process, in order to facilitate appropriate healthcare outcomes for members by providing care coordination, support and education for members through the use of care management tools and resources. Must reside in Ohio. - Be clinically and culturally competent/responsive with training and experience necessary to manage complex cases in the community across child-serving systems. - Evaluation of Members: - Conducts comprehensive evaluation of referred member's needs/eligibility and recommends an approach to case resolution and/or meeting needs. - Identifies high risk factors and service needs that may impact member outcomes and care planning components. - Coordinates and implements assigned care plan activities and monitors care plan progress. - Enhancement of Medical Appropriateness and Quality of Care: - Consults with case managers, supervisors, Medical Directors and/or other health/behavioral health programs to overcome barriers to meeting goals and objectives. - Works collaboratively with the members' Child and Family Teams. - Identifies and escalates quality of care issues through established channels. - Utilizes negotiation skills to secure appropriate options and services necessary to meet the member's benefits and/or healthcare needs. - Utilizes influencing/motivational interviewing skills to ensure maximum member engagement and promote lifestyle/behavior changes. - Provides coaching, information, and support to empower the member to make ongoing independent medical and/or healthy lifestyle choices. - Helps member actively and knowledgably participate with their provider in healthcare decision-making. - Serves as a single point of contact for members and assists members to remediate immediate and acute gaps in care and access. - Monitoring, Evaluation and Documentation of Care: - Utilizes case management and quality management processes in compliance with regulatory and accreditation guidelines and company policies and procedures. Qualifications - Bachelor’s degree or non-licensed master level clinician required. - 2+ years of experience in behavioral health, social services, or human services. - 2+ years of experience with personal computers, keyboard and multi-system navigation, and MS Office Suite applications (Outlook, Word, Excel, SharePoint). - 2+ years of experience in children's mental health, child welfare, developmental disabilities, juvenile justice, or a public sector human services or behavioral health care field. - 2+ years experience in one or more of the following areas of expertise: family systems, community systems and resources, case management, child and family counseling/therapy, child protection, or child development. - 2+ years of experience with Ohio delivery systems, including local community networks and resources. - Reliable transportation required; mileage is reimbursed per company expense reimbursement policy. - Willing and able to travel within the assigned region up to 50% of the time; some travel to the New Albany office may be required for trainings/meetings. - Willing and able to work beyond core business hours of Monday-Friday, 8am-5pm, as needed. Preferred Qualifications - Case management and discharge planning experience. - Managed Care experience. - Medicaid experience. Education - Bachelor’s degree or non-licensed master level clinician required, with either degree being in behavioral health, human services, health services, or public health preferred. Anticipated Weekly Hours 40 Time Type Full time Pay Range The typical pay range for this role is: $21.10 - $40.90. This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. Benefits - Comprehensive and competitive mix of pay and benefits. - Medical, dental, and vision coverage. - Paid time off. - Retirement savings options. - Wellness programs and other resources, based on eligibility. Application Information We anticipate the application window for this opening will close on: 04/30/2026. Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.