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Sprinter Health

Founded in 2021 and headquartered in Menlo Park, California, Sprinter Health is a rapidly expanding healthcare company that provides in-home services such as lab draws, vitals chec

Patient Engagement Supervisor ( Must Live in PST Time Zone)

BilingualBilingualFull TimeRemoteMid LevelTeam 500Since 2021

Location

Washington + 2 moreAll locations: Washington | Arizona | California

Posted

53 days ago

Salary

0

Seniority

Mid Level

Bachelor Degree5 yrs expEnglishFive9Zendesk

Job Description

Patient Engagement Supervisor ( Must Live in PST Time Zone)

Sprinter Health

About Sprinter Health At Sprinter Health, our mission is to dramatically expand access to healthcare by reimagining the patient experience—delivered at home and powered by technology for scale. We're looking for an energetic, strategic, and hands-on People Generalist to take ownership of supporting our corporate team. This is a role that promises day one impact and has an uncapped upper bound on individual trajectory, influence, and development. We're building the technology and clinical services stack to make preventive, connected healthcare accessible for everyone in the US. We deliver hybrid care (in-home + virtual) backed by data products across 15+ states, serving 60%+ of the US population through major health plans and systems. With 1M+ patients and 92+ NPS, we're rapidly scaling our impact. Our team of technologists, clinicians, and operators is backed by investors including a16z, General Catalyst, GV, and Accel, which have backed companies like Devoted Health, Livongo, Benchling, Stripe, Ramp, Airbnb, Lyft, Instagram, and Databricks. About the Role We are rapidly expanding our Patient Engagement organization as we scale new partnerships and grow our internal teams. We are looking for an experienced, people-focused leader to supervise and develop a team of Patient Engagement Specialists (PES). The Patient Engagement Supervisor is responsible for day-to-day people leadership, performance management, and team execution. This role ensures team members are supported, accountable, and consistently meeting performance and quality expectations, while partnering closely with the soon to be created Training & Quality team. Role Responsibilities - Lead and oversee a high-volume team of up to 50 Patient Engagement Specialists and Leads, balancing people leadership, performance and accountability management, and patient experience priorities - Ensure adherence to company policies, quality standards, and patient communication guidelines - Own individual performance management through coaching, feedback, and regular 1:1sFoster personal and professional growth within the team through ongoing development conversations - Provide real-time coaching, support, and coverage - Reinforce training and quality standards established by the Training & Quality team - Use performance data and QA feedback to guide coaching and performance conversationsEnsure consistent execution of workflows, policies, and operational standards - Support onboarding by reinforcing readiness expectations and monitoring early ramp performanceIdentify and escalate systemic issues related to training, operations, or tooling as needed - Manage administrative responsibilities including attendance, scheduling, and time-off tracking About you - Proven 4+ years experience in a supervisory or people management role within patient engagement, customer service, or a related high volume call center environment - Strong coaching, feedback, and performance management skills - Excellent communication and interpersonal skills - Ability to manage multiple priorities in a fast-paced environmentComfort operating within a structured, scaled organization - Healthcare, call center, or on-demand services experience preferred - Familiarity with tools such as Five9, Zendesk, or similar platforms preferred You will thrive at Sprinter Health if - Flexibility, humility, and a sense of humor are your key personality traitsYou are a strong and personable communicator - You excel at last minute problem solving and out of the box thinking - You are highly organized and love to follow a process - You have experience working in an on-demand service or healthcare environmentYou thrive in a fast paced, high pressure environment Sprinter Health is an equal opportunity employer. We value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability status or other protected classes. If you're looking for a career that offers opportunities for growth, continual development, professional challenge and the chance to make a real difference in the lives of people, apply today! Beware of recruitment fraud and scams that involve fictitious job descriptions followed by false job offers. If you are applying for a job, you can confirm the legitimacy of a job posting by viewing current open roles here. All legitimate job postings will require an application to be made directly on our official Sprinter Health Careers website. Job-related communications will only be sent from email addresses ending in @sprinterhealth.com. Please ensure that you’re only replying to emails that end with @sprinterhealth.com.

Benefits

  • 401(K) matching, Childcare benefits, Company equity, Company-sponsored outings, Continuing education stipend, Customized development tracks, Dental insurance, Disability insurance, Documented equal pay policy, Volunteer in local community, Family medical leave, Flexible Spending Account (FSA), Flexible work schedule, Free daily meals, Generous parental leave, Company-sponsored happy hours, Health insurance, Highly diverse management team, Open door policy, Life insurance, Mean gender pay gap below 10%, Onsite gym, Open office floor plan, Paid holidays, Pair programming, Paid sick days, Onsite office parking, Performance bonus, Pet friendly, Promote from within, Lunch and learns, Relocation assistance, Free snacks and drinks, OKR operational model, Unlimited vacation policy, Vision insurance, Some meals provided, Mental health benefits, Diversity employee resource groups, Hiring practices that promote diversity, Fertility benefits, Employee-led culture committees, Hybrid work model, In-person all-hands meetings, Pay transparency, Mother's room, Flexible time off, Bereavement leave benefits, Company-wide vacation

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In-Home Physician (Per Diem) - King William, VA

CVS Health

Bringing our heart to every moment of your health.

Bilingual53 days ago
Full TimeRemoteTeam 10,001+Since 1963H1B No Sponsor

We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time. Do you have a passion for engaging with people and helping them on their journey to better health? Signify Health, part of CVS Health®, is seeking a Per Diem Physician to provide In-Home Health Evaluations, engaging with people in the comfort of their own homes and helping bridge gaps in care. You’ll play a critical role in building trusted relationships to make people healthier, helping bring flexible, comprehensive and personalized health evaluations right to people’s front doors. Job highlights The visit, which lasts about 45 minutes, allows for time to connect one-on-one and answer health questions. It includes a medication and medical history review, a physical evaluation, and, if ordered by the person’s health plan, additional diagnostic tests (i.e., diabetic eye exams, spirometry, etc.). You’ll use an iPad and an intuitive clinical workflow for each evaluation and are not required to prescribe medicine, order lab tests or alter people’s current treatment regimen. In this role, you will: - Bring your heart into every visit, joining a national network of purpose-driven clinicians dedicated to improving health outcomes - Be part of our efforts to visit millions of people nationwide with the goal of providing connections to the right care for people’s unique needs - Work with Signify Health as a clinician colleague, fulfilling the requirements of the specified role - Be flexible to travel locally and within licensed states, as needed - Conduct virtual visits as needed - Provide all Signify Health services as indicated including Diagnostic & Preventive Services products (i.e., spirometry, DEE, etc.) A Note on Our Work Environment: As an in-home clinician, your primary workplace is the private residence of health plan members. We are dedicated to meeting health plan members where they are, wherever they call home. These environments are diverse and may present a variety of conditions. Candidates must be able to comfortably and safely perform their duties in homes that may contain household pets, secondhand smoke and other potential airborne allergens or irritants. Why Clinicians Enjoy Working with Signify Health “Many of the people I see are shocked that a physician is coming to their home to visit with them one-on-one. When you sit down and have an unhurried conversation about their health, they are impressed, happy, and understand that their health plan and care team cares about them.” - M.L., MD “The primary care physician gets a snapshot of a person in an office setting, but with Signify Health, we see things like the number of steps to enter their home, the state of disrepair those steps may be in, and the person’s ability to function comfortably and with ease in their own home. We can make referrals to the individual’s health plan, encourage the participation of their loved ones, and ensure their PCPs are aware of their health and overall quality of life.” - C.H., MD Per diem employees qualify for: - Hourly base rate, plus additional incentive structure (i.e., per visit completed, other incentives may apply) - Malpractice insurance coverage (during Signify Health-related activities) - Supplies and other perks Required & Preferred Qualifications (MDs and DOs) - Active, unrestricted license(s) in coverage area(s) - Multi-state licenses (preferred) - Able to cover the following primary locations: King William and surrounding area This pay range represents the base pay for each In-Home Health Evaluation (and associated visit) completed by a physician. The number of In-Home Health Evaluations (and associated visits) completed per day may vary. Pay is dependent on a variety of factors including experience, education, geography and other relevant criteria. 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United States
CVS Health logo

Case Management Coordinator

CVS Health

Bringing our heart to every moment of your health.

Bilingual53 days ago
Full TimeRemoteTeam 10,001+Since 1963H1B No Sponsor

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United States + 9 moreAll locations: United States | United Kingdom | Canada | Germany | France | India | Brazil | Australia | Estonia | Japan
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Johnson & Johnson Innovative Medicine logo

Autoantibody Clinical Educator

Johnson & Johnson Innovative Medicine

At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity.

Bilingual53 days ago
Full TimeRemoteTeam 10,001

At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at jnj.com. As guided by Our Credo, Johnson & Johnson is responsible to our employees who work with us throughout the world. We provide an inclusive work environment where each person is considered as an individual. At Johnson & Johnson, we respect the diversity and dignity of our employees and recognize their merit. Job Function: Medical Affairs Group Job Sub Function: Professional Medical Education Job Category: Professional All Job Posting Locations: Atlanta, Georgia, United States, Birmingham, Alabama, United States, Dallas, Texas, United States, Jackson, Mississippi, United States, Little Rock, Arkansas, United States, Louisville, Kentucky, United States, Miami, Florida, United States of America, Nashville, Tennessee, United States, New Orleans, Louisiana, United States Job Description: Autoantibody Clinical Educator – Johnson & Johnson Innovative Medicine Johnson & Johnson is recruiting for an Autoantibody Clinical Educator (ACE). This position will be responsible for the following states: Texas, Florida, Georgia, Tennessee, Mississippi, Louisiana, Kentucky, Alabama, and Arkansas. This is a field-based position in the United States, with preference for the candidate to reside in the assigned region with easy access to a national airport. About Innovative Medicine Our expertise in Innovative Medicine is informed and inspired by patients, whose insights fuel our science-based advancements. Visionaries like you work on teams that save lives by developing the medicines of tomorrow. Join us in developing treatments, finding cures, and pioneering the path from lab to life while championing patients every step of the way. Learn more at https://www.jnj.com/innovative-medicine About Immunology Our expertise in Innovative Medicine is informed and inspired by patients, whose insights fuel our science-based advancements. Visionaries like you work on teams that save lives by developing the medicines of tomorrow. Our Immunology team leads in the development of transformational medicines for immunological disorders and illnesses. You can influence where medicine is going by restoring health to millions of people living with immune diseases. Join us in developing treatments, finding cures, and pioneering the path from lab to life while championing patients every step of the way. Learn more at https://www.jnj.com/innovative-medicine. About the Role In this exciting role, the Autoantibody Clinical Educator (ACE) will be responsible for providing clinical education for IMAAVY focused on PI-based and disease state education to non-physician patient care teams (PCT), including nurses, nurse navigators, pharmacists, and other advanced practice providers (APPs), such as Nurse Practitioners and Physician’s Assistants to drive positive PCT and patient experiences. ACEs support a patient experience that focuses on the whole patient, addressing educational needs related to both clinical and behavioral aspects of treatment and disease management. ACEs will be a trusted educational resource for PCTs and patients to better understand disease state and treatment with IMAAVY. The ACE will support local healthcare market (LHM) teams in a defined geographic area. The ACE will collaborate with field partners to gain a deep understanding of customer educational needs and opportunities to support local patient communities. The ACE will use these insights to develop strategic educational plans. The ACE will also play a key role in the education of patients, delivering patient speaker programs, often through requests from advocacy groups. The ACE is responsible for conducting all activities in accordance with current regulatory and health care compliance guidelines and in alignment with the ACE Rules of Engagement. Key Job Responsibilities: (Duties may include, but are not limited to the following) - Build external relationships with key customers in the PCT and manage a geographical territory - Provide both nurse and patient education programs through 1:1 presentations, round table discussions, or formal presentations - Provide education to patients in patient advocacy meeting settings - Educate PCTs on the clinical profile of products including but not limited to clinical benefits and administration requirements - Develop and maintain a strategic territory plan that meet customer educational needs and clinical challenges, through analysis of account dynamics and clinical insights - Master all aspects of the clinical and administrative profile of IMAAVY - Teach key external stakeholders (infusion nurses, other medical staff) on the infusion process - Share PCT clinical insights from customer engagements that take place within accounts or at national, regional, and local meetings - Participate as needed to support their LHM team with account needs as it relates to PCTs - Provide staff support, as appropriate at exhibit booths, advocacy events, and displays as required - Maintain thorough understanding and competence in the following areas: vision, mission, and rules of engagement; operating company-labelled scientific data; market dynamics and competitive landscape; regulatory and health care compliance guidelines; corporate policies on appropriate business conduct and ethical behavior; relevant SOPs and guidelines Professional Responsibilities: - Stays current in clinical developments related to specific disease states - Develops and maintains advanced presentation skills to facilitate effective communication of clinical information - Documents all interactions, clinical insights and customer profile information daily as directed - Attends clinically relevant meetings for personal/professional development - Maintains the highest level of professional standards in all interactions with customers and other business contacts Qualifications: - A minimum of a bachelor’s degree required. - Active RN license or Advanced Practice degree (Nurse Practitioner/MSN) required. - 8+ years of relevant work experience required - Experience with neurology products and/or rare disease preferred - Excellent communication and presentation skills required - Knowledge and/or experience with direct to patient education initiatives preferred - Previous industry experience preferred - Previous experience in introducing new specialty pharmaceutical/biologics products or indications a plus - Ability to navigate and discuss complex clinical data - Excellent collaboration and time management skills - Ability to build comprehensive account educational plans - Strong teamwork focus with ability to compliantly navigate field partner complexities, in alignment with Rules of Engagement - Above average computer skills: PowerPoint, Excel, Word - Expected to work 40-hour work week, with flexibility on occasion to work additional hours when needed. - Requires travel of approximately 70% depending on geography (includes overnight travel); Other travel for business meetings as required; Travel by air, including overnight and weekends as needed. - A valid driver’s license issued in the United States is required. - Must be fluent in the English language and have excellent oral, written, and interpersonal communication skills. - Must live in the territory or have the ability to relocate to the territory, living near a major airport is preferred. Johnson & Johnson is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, protected veteran status or other characteristics protected by federal, state or local law. We actively seek qualified candidates who are protected veterans and individuals with disabilities as defined under VEVRAA and Section 503 of the Rehabilitation Act. Johnson and Johnson is committed to providing an interview process that is inclusive of our applicants’ needs. If you are an individual with a disability and would like to request an accommodation, please email the Employee Health Support Center (ra-employeehealthsup@its.jnj.com) or contact AskGS to be directed to your accommodation resource. Required Skills: Preferred Skills: Brand Marketing, Channel Partner Enablement, Coaching, Digital Strategy, Global Market, Learning Materials Development, Medical Affairs, Medical Communications, Organizing, Process Improvements, Program Management, Sales Enablement, Sales Presentations, Strategic Sales Planning, Strategic Thinking, Technical Credibility, Training People

United States
Job Closed
Johnson & Johnson Innovative Medicine logo

Autoantibody Clinical Educator

Johnson & Johnson Innovative Medicine

At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity.

Bilingual53 days ago
Full TimeRemoteTeam 10,001

At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at jnj.com As guided by Our Credo, Johnson & Johnson is responsible to our employees who work with us throughout the world. We provide an inclusive work environment where each person is considered as an individual. At Johnson & Johnson, we respect the diversity and dignity of our employees and recognize their merit. Job Function: Medical Affairs Group Job Sub Function: Professional Medical Education Job Category: Professional All Job Posting Locations: Chicago, Illinois, United States, Columbus, Ohio, United States, Des Moines, Iowa, United States, Detroit, Michigan, United States, Indianapolis, Indiana, United States, Milwaukee, Wisconsin, United States, Minneapolis, Minnesota, United States of America, St. Louis, Missouri, United States Job Description: Johnson & Johnson is recruiting for an Autoantibody Clinical Educator (ACE). This position will be responsible for the following states: Missouri, Iowa, Minnesota, Michigan, Wisconsin, Illinois, Indiana, and Ohio. This is a field-based position in the United States, with preference for the candidate to reside in the assigned region with easy access to a national airport. About Innovative Medicine Our expertise in Innovative Medicine is informed and inspired by patients, whose insights fuel our science-based advancements. Visionaries like you work on teams that save lives by developing the medicines of tomorrow. Join us in developing treatments, finding cures, and pioneering the path from lab to life while championing patients every step of the way. Learn more at https://www.jnj.com/innovative-medicine About Immunology Our expertise in Innovative Medicine is informed and inspired by patients, whose insights fuel our science-based advancements. Visionaries like you work on teams that save lives by developing the medicines of tomorrow. Our Immunology team leads in the development of transformational medicines for immunological disorders and illnesses. You can influence where medicine is going by restoring health to millions of people living with immune diseases. Join us in developing treatments, finding cures, and pioneering the path from lab to life while championing patients every step of the way. Learn more at https://www.jnj.com/innovative-medicine. About the Role In this exciting role, the Autoantibody Clinical Educator (ACE) will be responsible for providing clinical education for IMAAVY focused on PI-based and disease state education to non-physician patient care teams (PCT), including nurses, nurse navigators, pharmacists, and other advanced practice providers (APPs), such as Nurse Practitioners and Physician’s Assistants to drive positive PCT and patient experiences. ACEs support a patient experience that focuses on the whole patient, addressing educational needs related to both clinical and behavioral aspects of treatment and disease management. ACEs will be a trusted educational resource for PCTs and patients to better understand disease state and treatment with IMAAVY. The ACE will support local healthcare market (LHM) teams in a defined geographic area. The ACE will collaborate with field partners to gain a deep understanding of customer educational needs and opportunities to support local patient communities. The ACE will use these insights to develop strategic educational plans. The ACE will also play a key role in the education of patients, delivering patient speaker programs, often through requests from advocacy groups. The ACE is responsible for conducting all activities in accordance with current regulatory and health care compliance guidelines and in alignment with the ACE Rules of Engagement. Key Job Responsibilities: (Duties may include, but are not limited to the following) - Build external relationships with key customers in the PCT and manage a geographical territory - Provide both nurse and patient education programs through 1:1 presentations, round table discussions, or formal presentations - Provide education to patients in patient advocacy meeting settings - Educate PCTs on the clinical profile of products including but not limited to clinical benefits and administration requirements - Develop and maintain a strategic territory plan that meet customer educational needs and clinical challenges, through analysis of account dynamics and clinical insights - Master all aspects of the clinical and administrative profile of IMAAVY - Teach key external stakeholders (infusion nurses, other medical staff) on the infusion process - Share PCT clinical insights from customer engagements that take place within accounts or at national, regional, and local meetings - Participate as needed to support their LHM team with account needs as it relates to PCTs - Provide staff support, as appropriate at exhibit booths, advocacy events, and displays as required - Maintain thorough understanding and competence in the following areas: vision, mission, and rules of engagement; operating company-labelled scientific data; market dynamics and competitive landscape; regulatory and health care compliance guidelines; corporate policies on appropriate business conduct and ethical behavior; relevant SOPs and guidelines Professional Responsibilities: - Stays current in clinical developments related to specific disease states - Develops and maintains advanced presentation skills to facilitate effective communication of clinical information - Documents all interactions, clinical insights and customer profile information daily as directed - Attends clinically relevant meetings for personal/professional development - Maintains the highest level of professional standards in all interactions with customers and other business contacts Qualifications: - A minimum of a bachelor’s degree required. - Active RN license or Advanced Practice degree (Nurse Practitioner/MSN) required. - 8+ years of relevant work experience required - Experience with neurology products and/or rare disease preferred - Excellent communication and presentation skills required - Knowledge and/or experience with direct to patient education initiatives preferred - Previous industry experience preferred - Previous experience in introducing new specialty pharmaceutical/biologics products or indications a plus - Ability to navigate and discuss complex clinical data - Excellent collaboration and time management skills - Ability to build comprehensive account educational plans - Strong teamwork focus with ability to compliantly navigate field partner complexities, in alignment with Rules of Engagement - Above average computer skills: PowerPoint, Excel, Word - Expected to work 40-hour work week, with flexibility on occasion to work additional hours when needed. - Requires travel of approximately 70% depending on geography (includes overnight travel); Other travel for business meetings as required; Travel by air, including overnight and weekends as needed. - A valid driver’s license issued in the United States is required. - Must be fluent in the English language and have excellent oral, written, and interpersonal communication skills. - Must live in the territory or have the ability to relocate to the territory, living near a major airport is preferred. Johnson & Johnson is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, protected veteran status or other characteristics protected by federal, state or local law. We actively seek qualified candidates who are protected veterans and individuals with disabilities as defined under VEVRAA and Section 503 of the Rehabilitation Act. Johnson and Johnson is committed to providing an interview process that is inclusive of our applicants’ needs. If you are an individual with a disability and would like to request an accommodation, please email the Employee Health Support Center (ra-employeehealthsup@its.jnj.com) or contact AskGS to be directed to your accommodation resource. Required Skills: Preferred Skills: Brand Marketing, Channel Partner Enablement, Coaching, Digital Strategy, Global Market, Learning Materials Development, Medical Affairs, Medical Communications, Organizing, Process Improvements, Program Management, Sales Enablement, Sales Presentations, Strategic Sales Planning, Strategic Thinking, Technical Credibility, Training People The anticipated base pay range for this position is : $117,000.00 - $201,250.00 Additional Description for Pay Transparency: Subject to the terms of their respective plans, employees are eligible to participate in the Company’s consolidated retirement plan (pension) and savings plan (401(k)). This position is eligible to participate in the Company’s long-term incentive program. Subject to the terms of their respective policies and date of hire, employees are eligible for the following time off benefits: Vacation –120 hours per calendar year Sick time - 40 hours per calendar year; for employees who reside in the State of Colorado –48 hours per calendar year; for employees who reside in the State of Washington –56 hours per calendar year Holiday pay, including Floating Holidays –13 days per calendar year Work, Personal and Family Time - up to 40 hours per calendar year Parental Leave – 480 hours within one year of the birth/adoption/foster care of a child Bereavement Leave – 240 hours for an immediate family member: 40 hours for an extended family member per calendar year Caregiver Leave – 80 hours in a 52-week rolling period10 days Volunteer Leave – 32 hours per calendar year Military Spouse Time-Off – 80 hours per calendar year For additional general information on Company benefits, please go to: - https://www.careers.jnj.com/employee-benefits

United States
$117K - $201K / year
Job Closed