The Company Serving the People Who Serve the People Granicus is driven by the excitement of building, implementing, and maintaining technology that is transforming the Govtech industry by bringing governments and its constituents together. We are on a mission to support our customers with meeting the needs of their communities and implementing our technology in ways that are equitable and inclusive. Granicus has consistently appeared on the GovTech 100 list over the past 5 years and has been recognized as the best companies to work on BuiltIn. Over the last 25 years, we have served 5,500 federal, state, and local government agencies and more than 300 million citizen subscribers power an unmatched Subscriber Network that use our digital solutions to make the world a better place. With comprehensive cloud-based solutions for communications, government website design, meeting and agenda management software, records management, and digital services, Granicus empowers stronger relationships between government and residents across the U.S., U.K., Australia, New Zealand, and Canada. By simplifying interactions with residents, while disseminating critical information, Granicus brings governments closer to the people they serve—driving meaningful change for communities around the globe. Want to know more? See more of what we do here. Job Summary The SEO Analyst is a customer-facing role that focuses on providing expertise and strategic consulting to Simpleview’s search engine optimization (SEO) clients. They focus on growing traffic and conversions through SEO and conversion rate optimization (CRO), but may also occasionally provide guidance in paid media and other digital marketing campaigns. SEO Analysts support their clients by understanding their digital marketing objectives, conducting research and analysis, monitoring performance and providing recommendations to improve website traffic and meet client goals. The SEO Analyst accurately understands the client’s goals and objectives and effectively communicates that information to others within the organization. What Your Impact Will Look Like Account Management and Customer Service - Manages SEO and CRO services for all assigned accounts, to include meeting all service level agreements. - Conducts phone and face-to-face consultation, reporting, and training with clients. Delivers presentations. - Educates clients about SEO and CRO, including best practices. Provides recommendations for better results. - Manages client communications and scope changes during project execution. Provides professional feedback and guidance when unreasonable demands are made. - Reviews and responds to clients without delay and with complete answers. - Assists customers with technical implementations. - Creates and maintains positive client relationships and high level of client satisfaction. - Identifies and communicates upsell and cross-sell opportunities. SEO Research and Analysis - Conducts thorough on-page optimization and site health checks. - Analyzes data trends and organic performance, develops strategic SEO plans and conducts SEO activities to attain high visibility on search engines. - Implements creative ways to improve organic results and works closely in a consultative role with the clients and SEO team. - Explains SEO performance issues to clients in ways that are clear, understandable and valuable. Report Creation and Presentation - Utilizes Google Analytics, Search Console, SEMRush, and other platforms to review SEO performance and provide descriptive, predictive and prescriptive analyses. - Provides complete and correct monthly and quarterly reports by the 10th business day of the following month. Ensures delivery of all reports at least 48 hours prior to client call. - Conveys analysis and recommendations in the report that are useful and unique to the client. Ticket Completion - Properly executes and produces all contracted items within an SEO project’s stated scope of work. - Thoroughly reads, understands and completes assigned tickets quickly without compromising quality. - Creates and submits detailed tickets to SEO Specialists, developers or other departments for support when necessary. - Reviews tickets when complete and checks for accuracy before closing the ticket. - Self-manages ticket queue and assigns tickets as necessary for issues that arise, including new page optimizations. - Develops and executes annual SEO Account Plan items on time and paces accounts appropriately. Conversion Rate Optimization - Ideates and executes data-driven A/B tests for client websites - Utilizes Growthbook and Google Analytics for reporting - Works with client to implement winning strategies across client’s website Technical SEO - Applies common SEO tools with confidence, including Google Analytics, Google Tag Manager, Google Keyword Planner, Google Search Console, SEMrush and Growthbook to assess SEO performance. You Will Love This Job If You Have This position requires a talented digital marketer who exhibits the following attributes: - 1-3 years for SEO experience, preferably in a client-facing role - Demonstrates a strong background with Google Analytics and other digital SEO tools like Google Search Console, SEMRush, Mouseflow, Screaming Frog and MOZ, among others. - Develops and executes search engine optimization initiatives to drive incremental search traffic. - Exercises critical thinking to conduct thorough analysis that results in actionable insights. - Is passionate about SEO and remains knowledgeable about trends and best practices. - Communicates clearly, effectively and persuasively in both written and verbal forms. - Exercises good judgment to take smart action and solve problems, does not require constant oversight, does more than the bare minimum and performs under pressure. - Maintains high standards and provides work that is professionally composed and free of error - A degree is not a requirement. The ideal candidate has a minimum of a year of industry-agnostic experience conducting search engine optimization in a client-facing role. Although actual travel is relatively minimal, the ideal candidate must be willing and able to travel domestically or internationally. About Us Don’t have all the skills/experience mentioned above? At Granicus, we are trying to build diverse, inclusive teams. We do not have degree requirements for most of our roles. If you don’t meet every requirement above but are excited to learn more, we encourage you to apply. We might just be able to find another role that could be a perfect fit! Security and Privacy Requirements - Responsible for Granicus information security by appropriately preserving the Confidentiality, Integrity, and Availability (CIA) of Granicus information assets in accordance with the company's information security program. - Responsible for ensuring the data privacy of our employees and customers, their data, as well as taking all required privacy training in a timely manner, in accordance with company policies. The Team - We are a remote-first company with a globally distributed workforce across the United States, Canada, United Kingdom, India, Armenia, Australia, and New Zealand. The Culture - At Granicus, we are building a transparent, inclusive, and safe space for everyone who wants to bea part of our journey. - A few culture highlights include – Employee Resource Groups to encourage diverse voices - Coffee with Mark sessions – Our employees get to interact with our CEO on very important andsometimes difficult issues ranging from mental health to work-life balance and current affairs. - Microsoft Teams communities focused on wellness, art, furbabies, family, parenting, and more. - We bring in special guests from time to time to discuss issues that impact our employeepopulation The Impact - We are proud to serve dynamic organizations around the globe that use our digital solutions to make the world a better place — quite literally. We have so many powerful success stories that illustrate how our solutions are impacting the world. See more of our impact here.

• Lead the development, implementation, and maintenance of records retention schedules and classification systems, ensuring they align with business needs • Collaborate with business units and stakeholders to provide proactive communication, manage service levels, and deliver specialized training on retention schedules and Iron Mountain systems. • Conduct regular, proactive audits and systems analysis on electronic and physical records management programs to assess compliance, identify risks, and implement corrective actions to improve accuracy and efficiency across the organization.

Company Description Zayo provides mission-critical bandwidth to the world’s most impactful companies, fueling the innovations that are transforming our society. Zayo’s 141,000-mile network in North America and Europe includes extensive metro connectivity to thousands of buildings and data centers. Zayo’s communications infrastructure solutions include dark fiber, private data networks, wavelengths, Ethernet, and dedicated Internet access. Zayo serves wireless and wireline carriers, media, tech, content, finance, healthcare and other large enterprises. Our Senior Carrier Relations Lead is responsible for managing strategic relationships with global telecommunications carriers and network infrastructure providers. This role leads complex contract negotiations, drives cost‑optimization initiatives, and improves service assurance performance across a diverse portfolio of network services. The ideal candidate combines deep telecommunications industry experience with strong commercial acumen and the ability to leverage AI‑driven analytics and automation to enhance pricing models, operational efficiency, and carrier performance monitoring. Preferred candidates will also bring hands‑on experience with dark fiber procurement, IRU and lease agreements, long‑haul and metro optical networks, as well as familiarity with data center ecosystems, including interconnection models, cross‑connect strategy, colocation environments, and facility‑level operational considerations. This role sits at the intersection of commercial strategy, technical infrastructure planning, and vendor ecosystem management, enabling the organization to scale its network reliably, cost‑effectively, and intelligently. Key Responsibilities Carrier & Vendor Management - Serve as the primary liaison for assigned carriers, fostering strong partnerships and ensuring alignment with business priorities. - Implement AI‑enhanced scorecards, dashboards, and governance models to maintain transparency and accountability. Contract Negotiation & Commercial Management - Lead complex commercial negotiations (MSAs, SLAs, pricing schedules, renewals). - Use AI‑assisted pricing analytics and scenario modeling to support negotiation strategy and benchmark competitiveness. - Conduct market assessments using predictive tools to inform long‑term commercial strategy. Cost Optimization - Identify and execute cost‑reduction initiatives across transport, IP transit, voice, DIA, and cloud connectivity services. - Utilize AI solutions to analyze spend patterns, detect anomalies, forecast savings, and optimize vendor portfolios. - Support Finance and Procurement with AI‑enhanced financial modeling to validate savings. Service Assurance & Performance Improvement - Partner with NOC and Engineering teams to monitor carrier performance and manage chronic escalations. - Apply AI‑based monitoring, event correlation, and predictive insights to improve reliability, MTTR, provisioning intervals, and overall service quality. - Lead RCA reviews with carriers and track commitments using data‑driven follow‑up frameworks. Cross‑Functional Collaboration - Work with Product, Engineering, Legal, Procurement, and Network Planning teams to ensure carrier solutions align with service and expansion needs. - Provide subject‑matter expertise during RFPs, network expansions, and new service introductions, incorporating AI tools where beneficial. Data, Reporting & Automation - Build dashboards and executive reporting leveraging AI/ML models for forecasting, SLA compliance, commercial performance, and risk identification. - Maintain accurate inventories, contract records, and pricing documentation using automation tools to increase accuracy and reduce manual workload. Required Qualifications - Minimum of seven (7) years of experience in telecommunications wholesale carrier relations, procurement, or network operations. - Deep knowledge of carrier technologies (IP networks, fiber transport, Ethernet, voice, cloud connectivity). - Demonstrated success negotiating large‑scale commercial agreements. - Experience applying AI or automation tools in areas such as spend analysis, network monitoring, pricing analytics, or performance management. - Strong analytical, financial, and contractual capability. - Excellent communication and relationship‑building skills. Preferred Qualifications - Familiarity with global carrier ecosystems and telecommunications regulations. - Background in network architecture or capacity planning. - Experience with AI tools such as predictive analytics platforms, automation systems, or operational AI workflows. - Strong skills in Excel, modeling tools, and contract management platforms. Why Join Us - Lead and influence global carrier strategy and network economics. - Help shape next‑generation, AI‑enabled carrier management practices. - Work in a high‑visibility role across Technology, Finance, and Executive functions. Estimated base salary range: $87,600 - $134,700 USD/annually. The base pay range shown is a guideline and reasonable estimate for this role. It takes into account the wide variety of factors that are considered in making compensation decisions. Actual compensation offered may vary from the posted range based upon geographic location, work experience, skill level, certifications, and other business and organizational needs. Non- sales roles may be eligible to participate in a discretionary annual incentive plan. Sales roles may be eligible to participate in a sales incentive plan. Additionally, this position may be eligible for certain benefits, such as health insurance, life insurance, disability retirement plans, paid time off. The posting will be active for a minimum of 3 days. The active posting will continue to extend by 3 days until the position is filled. Benefits, Rewards & Wellness - Excellent Health, Dental & Vision Insurance - Retirement 401(k) Savings Plan - Generous paid time off policy including paid parental leave Zayo provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, provincial or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Overview To be part of our organization, every employee should understand and share in the YNHHS Vision, support our Mission, and live our Values. These values - integrity, patient-centered, respect, accountability, and compassion - must guide what we do, as individuals and professionals, every day. The System Analyst I researches, analyzes, and supports the application(s), related hardware, and how the broader ITS Systems will fit the needs of the Health System and/or specific department needs. Serves as the primary contact and expert for the application and related IT system. The analyst works with department management and teams to build, install, and support the applications understand systems requirements. They coordinate all issues that arise during the project for their application area. Primary responsibilities include analyzing work flows and understanding policies, procedures and constraints of the clinical or business operations. In depth and precise investigation and documentation of operational specifications and application/system functionality is required. A key activity is to work with users to determine project needs, develop proposals, and recommend opportunities for technological and work flow improvement. They function as the primary contact to support the implementation of new projects and upgrades as well as troubleshoot problems and questions from end-users during training, go-live and post go-live periods. Attention to detail is a critical skill for this position. Successful candidates enjoy helping other users identify how technology can support business needs and assist with adoption. EEO/AA/Disability/Veteran Responsibilities - Application and IT System Implementation and Support:. - Supports the implementation and maintenance of applications, related IT systems, and hardware including analysis, planning and preparation. - Designs, configures and tests interfaces and reports according to the departmental standards. - Determines the need to create in-house programs to support the new system. - Identifies and recommends changes in workflow, procedures, forms and/or data to make optimal use of the new system. - Provides teammates input to workflow, design, build and testing expertise to ensure a successful implementation. - Assists in resolving major design issues and recommends solutions for resolution. - Analyzes business processes to ensure proper system configuration. - Logs, tracks, and resolves issues and changes related to software code modifications or enhancements. - Meets with users to determine their requirements as it relates to hardware or software needs. - Informs management of all issues that are impacting or will impact assigned area/s. - Teamwork - Creates and maintains regular status reports to immediate manager. - Attends weekly team meetings to discuss team and project related activities, issues, change, communications, and updates. - Completes specific task activities as documented in project plan and/or assigned by manager. - Works with training team to develop application specific training curriculums and materials. - Supports all project team members with application and information systems knowledge. - Promotes a team atmosphere that is conducive to the overall accomplishment of goals, schedules, and deadlines. - Openly shares information with all team members - Willingness to subordinate individual goals for team goals. - Coordinates interactions and activities of vendors, both on-site and off-site. - Work closely with end users to identify business needs and benefits of implementing a computing solution and strives to understand their needs - Qualifications EDUCATION Associates degree preferred or equivalent experience required. EXPERIENCE Minimum 2 years experience in Healthcare and/or technology strongly preferred. 1-2 years experience in analysis and support of application technology is required. SPECIAL SKILLS Ability to work independently and meet deadlines with minimal supervision and ability to deal with simultaneous tasks, communicate effectively, problem solve, and develop creative solutions to complex problems required. Strong organizational. problem solving and listening skills, attention to detail, innovative thinking and ability to inspire others required. Must possess a high level of customer service skills and participate as strong, collaborative team player . Capable of taking leadership role in managing end user relationships. Working knowledge of Microsoft Office tools required. Familiarity and/or certification in Epic is preferred. Customer Focus: Addresses customer needs by involving the right resources where needed. Asks questions to accurately identify customer needs. Delivers personalized and friendly service to every customer every time. Learns to manage, document and trouble-shoot issue and change tickets. Embraces working with and learning from preceptor. Participates in On-call responsibilities and testing. Problem Solving: Actively participates in team problem solving discussions. Shares data and information to understand the root cause of the problem. Effectively applies knowledge from prior experience. Effectively escalates problems to the appropriate level. Actively seeks collaboration across teams and stakeholders. Innovation: Demonstrates a curious mindset. Demonstrates the courage to ask "why'" Identifies a problem and brainstorms ways to make it better. Adaptability: Open to change as part of continuous improvement. Learns from mistakes and identifies improvement opportunities. Actively seeks information in face of ambiguity PHYSICAL DEMAND Travel to multiple YNHHS facilities is necessary. YNHHS Requisition ID 177251