About Grubhub At Grubhub, we champion restaurants from coast to coast. Restaurants sit at the heart of communities. It’s our mission to strengthen their roots, deepen their connections, and increase the positive impact they have on people and society. Grubhub, part of Wonder, delivers the best local, authentic cuisine right to diners’ doors—and new customers and billions in revenue to local businesses. Featuring over 375,000 merchants in over 4,000 cities nationwide, our innovative technology, user-friendly platforms, and streamlined delivery capabilities have made us an industry leader in the world of online food ordering. Since we opened our doors in 2004, Grubhub has been opening doors all across the country. Bakery doors in Hyde Park, jibarito joint doors in Queens, and doors of opportunity all across the country. Join our team and help us open more. About The Opportunity As a Senior Account Manager in the SMB Merchant Network, you'll oversee a portfolio of priority and top-performing restaurant partners. You will be responsible for building strong relationships with these accounts, conducting business reviews to optimize their Grubhub account, boosting conversion and reducing churn. The Impact You Will Make - Develop and execute strategic account plans, leveraging a deep understanding of our solutions to drive retention and revenue growth. - Serve as the primary point of contact and an internal advocate for your portfolio of strategic accounts, ensuring their needs are prioritized. - Be available for emergencies on your priority accounts, or provide an alternative contact who can be reached at all times. - Proactively identify and execute opportunities for upsell, cross-sell, and expansion, while also managing the renewal of all partner agreements. - Collaborate closely with cross-functional teams—including Sales, Marketing, and Product—to deliver tailored solutions and address complex challenges. - Serve as a trusted advisor by providing data-driven insights and strategic guidance to help partners navigate the market and optimize their performance. What You Bring to the Table - Bachelor’s Degree or equivalent years of experience and High School degree/GED - 4-6 years of account management or enterprise account management experience. Experience working with (or selling to) restaurant owners is a major plus. Restaurant experience is also a plus. - Strong computer skills (MS Office, Google products) with the ability to quickly learn new software. Experience with Salesforce.com or similar CRM is a plus - Native-level fluency in English is required. Candidates fluent in Mandarin or Spanish are strongly preferred. - Ability and desire to do whatever it takes to find solutions for merchants. - Strong verbal and written communication skills. - Strong organizational and time management skills. - Confident making outbound dials on the phone. - Willingness/ability to travel and speak to restaurants in person. - Proven track record of success in meeting and exceeding goals. - Impeccable organizational skills, easily balancing multiple tasks at once; self-starter with a strong bias towards action and problem-solving; maximizes effectiveness by focusing time in the right areas. - Outstanding, positive attitude with passion and aptitude for working in a fast-paced and fast-growing environment. We reward our Sales positions with competitive pay. For this role, we offer uncapped commission with a base salary range as outlined below. State: $88,000 - $110,000 ($110,000 - $137,500 OTE range) Wonder uses geographic-specific salary structures, which means the salary offered may vary depending on where the job is located. The final salary offer will take into account various factors, such as the candidate's skills, education, training, credentials, and experience. Benefits We offer a competitive salary package including equity and 401K. Additionally, we provide multiple medical, dental, and vision plans to meet all of our employees' needs as well as many benefits and perks that are not listed.  A Final Note At Wonder, we build the best teams by hiring with an objective lens — evaluating people for their potential while championing diversity, equity, and inclusion. We do not discriminate based on race, color, religion, gender identity or expression, sexual orientation, national origin, age, military service eligibility, veteran status, marital status, disability, or any other protected class. As part of our commitment to fair and compliant hiring practices, Wonder participates in the federal government's E-Verify program to confirm employment eligibility. If you need an accommodation during the interview process, please let your recruiter know. We look forward to hearing from you! We'll contact you via email or text to schedule interviews and share information about your candidacy.

WHO WE ARE Supported by more than 5,000 employees in nearly 100 locations across the United States, we provide a full continuum of engineering and consulting services, including design, planning, architectural, environmental, construction and program management. Our clients include U.S. federal, state and municipal governments, foreign allied governments, and a wide range of commercial clients. Michael Baker is committed to delivering a standard of excellence that fosters a culture of innovation, collaboration and technological advancement to help solve our clients' complex challenges. CORPORATE/FUNCTIONAL PRACTICE Michael Baker International understands that people require choices in where they want to begin to build a sustainable future. For more than 80 years, Michael Baker International has maintained an entrepreneurial work environment that fosters great careers, which ultimately has brought great success to the organization. Michael Baker offers many opportunities to help you grow professionally to build your career. Whether it is in Finance, IT, Human Resources, Technology, Communications, Proposal Production, Legal or our National Practice and Market segments, take your next step with us and help make a difference in the lives of those you work with and those we serve. DESCRIPTION As a part of our National Market Leadership Team, the National Market Lead (NML) I – DHS will implement and manage our strategy for growth and success in the marketing and positioning of the company within the DHS and related clients. The successful candidate will report to the Federal Programs Executive Vice President and work closely with Integrated Design and Advisory business vertical leadership, Regional Directors and Office Executives as well as Practice Leads and staff across the country. Additionally, the NML I– DHS will work with and coordinate activities with our other Federal and DOD National Market leads to grow our overall Federal and Defense Market Programs. They will create and be responsible for the implementation of strategic business development plans to expand the firm’s services in support of the built environment. This will include identifying and aggressively pursuing and developing new market opportunities and expanding existing relationships within the market. In marketing and business development, the NML I – DHS role will drive relationship development with key DHS components, national contractors and concessionaires, identify specific project opportunities and support proposal development. Post award, the position involves contract/scope negotiations and work plan development. - Develop strategies to maximize Michael Baker’s portfolio growth with DHS components, with primary focus on USCG. - Recommend areas for talent growth to be prepared for future federal strategies and efforts. Identify candidates for recruiting in collaboration with Integrated Design & Advisory vertical and company offices. - Conduct market research to determine which DHS organizations, programs and contracts are critical opportunities for Michael Baker. - Conduct research to determine which DHS component personnel are the key decision makers for the programs and contracts of interest and maintain an active relationship with those personnel with the intent to develop trusted advisor status. - Participate at appropriate regional or industry events (e.g. SAME, Industry Days) to stay informed of program and funding developments. Maintain routine and positive communication with clients. - Help develop and manage DHS targets and goals. - Work with the federal and regional teams to identify future growth opportunities for Michael Baker. Once identified, work the federal and regional teams to develop a strategy for growing into that work. - Develop a Strategic Vision and strategy to successfully capture DHS IDIQ and stand-alone contracts and follow-on Task Orders. Strategy will include developing the teaming arrangements with the most appropriate large and small business partners. - Work with Michael Baker Integrated Design and Advisory, regional and office leadership, and the proposal team, to identify capture managers, program managers and proposal managers. - Offers mentoring and encouragement to individual team members with the goal of encouraging and maintaining team unity, harmony and overall efficiency. - Routinely assess our program strengths and opportunities for improvement and continuously monitor program risks and collaborate with Integrated Design and Advisory, regional and office leadership to mitigate them. - Create and maintain client account plans. - Ensure the capture team is developing a capture plan and conducting appropriate strategies and capture meetings for top tier clients. - Work closely with the customer, know their mission and be familiar with their overall strategies, initiatives, developing programs, and priorities. Ensure existing contracts are actively mined to exhaust capacity and marketed across each customer. - Leads program team and facilitates communication, intelligence sharing, and interaction between organization and responsible portfolio. - May perform as project manager on strategic projects or in resolution of technical and/or performance related problems. - Develops and maintains positive customer and client relationships to foster repeat business. - At the conclusion of the projects, ensure project and program managers are working collaboratively with their government counterparts to shape project evaluations (e.g. CPARS). - Support the entire federal team to ensure the team remains a high performing organization. - As necessary, support federal or enterprise initiatives such as fielding Client Relationship Management tools. - Professionally represent Michael Baker and any of its partners (e.g., Joint Ventures, etc.) on all customer communications, and work productively with partners to maximize objectives and outcomes. Additionally work collaboratively with partners to achieve utmost success for clients and the partnership. PROFESSIONAL REQUIREMENTS - Bachelors Degree in Engineering or Architecture from an accredited program; advanced degrees preferred. - 15-20 years of related experience; or equivalent combination of education and experience in marketing and business development with federal clients. - Certification as a Professional Engineer (PE), Registered Architect (RA) or Project Management Professional (PMP) is desirable. - Ability to access secure sites by being a U.S. Citizen. - Possess DOD Secret Security clearance or have the ability to obtain one. - Previous working relationships within DHS. - Ability to work as a team member in cooperation within, and across technical disciplines. - Possess a demonstrated record of servicing, maintaining, and expanding client relationships and achieving revenue. - Experience with significant programs in Military Construction (MILCON), Sustainment, Restoration and Modernization, Base Operating Support, Environmental Compliance, National Environmental Policy Act and other environmental laws and regulations, Military Master Planning, Geospatial Information Technology, Cybersecurity, or related projects or programs. - Experience with marketing professional services related to engineering, planning, design and construction. - Possess excellent public speaking and written communication skills; strong interpersonal skills; and the ability to clearly and effectively present complex information to all levels of senior leadership, employees, management, clients and public officials. - Knowledge of the budget process, contracting regulations, regulatory issues and key players within the DHS. - Experience in formulating and implementing successful business capture plans for major sales prospects. - Proficiency with Microsoft Office. - Preferred location for this position is Continental United States. COMPENSATION The approximate compensation range for this position $174,491-$329,825 per year. This compensation range is a good faith estimate for the position at the time of posting. Actual compensation is dependent upon factors such as education, qualifications, experience, skillset, and physical work location. The role is eligible for performance bonus commensurate with performance and metrics established upon joining Michael Baker. BENEFITS We offer a comprehensive benefits package including: - Medical, dental, vision insurance - 401k Retirement Plan - Health Savings Account (HSA) - Flexible Spending Account (FSA) - Life, AD&D, short-term, and long-term disability - Professional and personal development - Generous paid time off - Commuter and wellness benefits Michael Baker International, a leading provider of engineering and consulting services, including design, planning, architectural, environmental, construction and program management, has been solving some of the world’s most complex infrastructure challenges for more than 85 years with a legacy of expertise, experience, innovation and integrity. Based in Pittsburgh and with over 100 offices nationwide, we partner with clients on everything from roads, bridges, tunnels, mass transit, and airports, to water treatment plants, arctic oil pipelines, environmental restoration and specialized overseas construction. We serve as a trusted adviser to the communities we serve, making them safer, more accessible, more sustainable and more prosperous. We provide visionary leadership in facilitating transformational change for our clients. Our work delivers differentiating innovations and dedicated experts who challenge the status quo and share a world of diverse experience and an impassioned entrepreneurial spirit. We deliver quality of life. We Make a Difference. Michael Baker International is proud to be an Equal Opportunity Employer. Michael Baker International provides equal employment opportunity for all persons, in all facets of employment. Michael Baker International maintains a drug-free workplace and performs pre-employment substance abuse testing and background checks. We encourage all qualified applicants to apply for any open position for which they feel they are qualified and all will receive consideration for employment without regard to race, color, religion, creed, age, gender, sexual orientation, gender identity, national origin, citizenship status, marital status, familial status, pregnancy or childbirth, genetic information, disability, protected veteran status, status with regard to public assistance, or membership or activity in a local human rights commission, or any other legally protected status. EEO is the Law. Applicants to and employees of Michael Baker International are protected under Federal law from discrimination. *It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. *There is no current application deadline. Michael Baker will continue to accept applications on an ongoing basis until the position is filled or no longer needed.

What You Will Do In This Role As an Account Manager at Inflect you will be the linchpin of our customer engagements, executing and managing the full customer lifecycle to ensure seamless coordination and execution of digital infrastructure deals. This role is a combination of Project Management and Customer Support, and is key to enabling our Advisors to effectively support customers and drive revenue growth. You will coordinate and participate in customer meetings, ensuring all parties always have the necessary information and context to make good use of everyone’s time. You will manage stakeholder time and technical resources effectively, provide regular updates on open leads and deals, and proactively address potential engagement risks. By maintaining accurate and up-to-date documentation in Salesforce and providing regular status reports, you will ensure alignment and collaboration among all relevant stakeholders. Additionally, you will keep track of quote requests, inform Solution Advisors of progress, and reach out to customers regarding additional projects or upcoming renewals, ensuring a smooth and successful engagement process, long after a deal has closed. Who You Are Hello organization nerd, we have been looking for you! You probably have already found 5 different things in this job description that you want to change around to make it easier to read. We respect that! Yes, your biggest strength might be your exceptional organizational skills, but you have a real knack for effective email communication, and you understand the importance of giving context -and who needs what type of context- in all meetings and engagements. You excel at building and nurturing relationships, ensuring that clients' needs and expectations are not only met but exceeded. Your ability to deftly coordinate and collaborate with internal resources, including Solution Advisors and technical teams, sets you apart as a key player in achieving engagement objectives. You thrive in dynamic environments, adeptly managing multiple priorities and adapting to changing circumstances with ease. You are always on top of things, providing regular updates to stakeholders and ensuring that everyone is aligned and informed. Seeing a deal take shape and then guiding it through to successful execution gives you energy and purpose. That’s why you are not afraid to identify potential risks and address them proactively - you always want to be one step ahead so that you can ensure smooth project execution. Your commitment to maintaining high-quality standards and meticulous documentation in Salesforce demonstrates your dedication to excellence. Above all, you are a team player who thrives in a culture of collaboration, driving successful outcomes for both clients and the organization. Who We Are We’re revolutionizing the way companies buy and sell digital infrastructure (Datacenter, cloud, and network services), and we’re extremely proud of that. Digital infrastructure services are the building blocks of the internet and at the core of every industry. Traditionally it’s been bought manually through service provider sales people, resulting in high costs, slow procurement cycles, and services that aren’t the best fit - slowing down the ability of companies to build and innovate. Inflect’s marketplace and advisory are removing friction so any company can get what they need, when they need it, with the right deal terms. By achieving our mission, we unlock businesses to build and human innovation to inflect! Of course, we’re also a startup, and it’s important that you understand what that means if you work for us. We work quick, we work smart, we work hard, and the road to success is filled with some of the highest highs, but also has its fair share of lows. If you’re looking for the same thing day in and day out, this will not be the place for you. (And that’s totally okay!) We’re all owners of Inflect -full time employees receive option grants-, and we know that we’re the reason we’ll achieve our goals, or we’ll be the reason we don’t. So believe me when I say that we’re hell bent on achieving our goals. If this sounds like the kind of environment you would thrive in then we’d love to have you! Day-To-Day Responsibilities - Build and maintain strong relationships with clients, ensuring their needs and expectations are met - Coordinate with internal resources (Solution Advisors, Agents, technical resources, etc.) to ensure engagement objectives are achieved - Coordinate and sit in on customer meetings, ensuring all parties have the information and context they need, including Solution Advisors, VP of Sales and even potentially the CEO.. This includes post-meeting activity follow-up and coordination - Providing regular updates to all relevant stakeholders on open leads and deals - Manage stakeholder time as well as technical resources effectively on open deals - Identify potential engagement risks and surface to internal stakeholders appropriately - Ensure that all deliverables meet the Inflect’s quality standards as well as client expectations - Maintain engagement documentation in Salesforce and provide regular status reports to clients and internal stakeholders as needed - Routinely engage with all relevant engagement stakeholders, including clients, internal teams, and external partners, to ensure alignment and collaboration - Keep track of quote requests to partners and keep Solution Advisors informed on quote request progress - Create and update summaries compiling quotes utilizing google sheets and formulas - Proactively reach out to customers regarding upcoming renewals - Proactively reach out to customers to uncover new projects and additional revenue streams - Actively reach out to new incoming leads within a consistent minimum SLA What Benefits We Offer - 100% remote work environment - seriously! - Unlimited PTO - Fully covered health insurance options through a major health insurance provider for both you and your family (you pay $0) - 401k available - Dental and Vision insurance available with widely used providers - Option grants begin vesting after year 1 - you own a piece of Inflect

• Directs all aspects of a service area within assigned vertical line of business. • Provides comprehensive range of environmental solutions to assigned clients/operating units. • Manages operating units' profit and loss, budgeting, day-to-day operations, and service execution. • Supervises and coordinates employee work and development activities. • Develops bids and quotes for new projects. • Ensures procedural compliance with environmental health and safety and ISO program activities. • Manages financial and operating performance of assigned customer sites for profitability.