Role Description Your Role at Sephora: Sephora Employee Relations (ER) is committed to creating a workplace where employees feel respected, supported, and empowered to do their best work. Our ER Team plays a vital role in building strong connections between our people and the organization, while driving strategies that shape a positive and productive culture. We don’t just resolve issues—we anticipate challenges, influence organizational decisions, and design solutions that align with our long-term business goals. As part of Employee Relations, we partner strategically with leaders, HR, and executive leadership to resolve workplace concerns and drive enterprise-wide initiatives that strengthen culture and performance. We develop and maintain policies that promote compliance and reflect our values, ensuring consistency across the organization. We advise and coach leaders on effective people strategies that support organizational success and foster high-performing teams. We conduct investigations and manage complex issues with integrity, confidentiality, and care, mitigating risk and protecting our brand. We champion employee experience and engagement, leveraging insights and data analytics to inform strategic initiatives that enhance retention, productivity, and overall business outcomes. Job Summary: Reporting to the Employee Relations Manager, the ER Partner for Retail Southwest & Northwest will lead investigations, resolve workplace disputes, and provide expert guidance on employee issues within the Retail group. This role requires staying current on employment laws and best practices to ensure integrity and compliance in all processes. What You’ll Do - Conduct confidential investigations into workplace complaints and potential policy violations. Provide expert counsel and recommend appropriate actions. - Analyze trends and collaborate with stakeholders to address recurring issues and improve processes. - Deliver training and guidance to managers and employees on policy compliance and ER best practices. - Contribute to internal initiatives and projects as needed. Working Conditions - Remote - Travel up to 20% What You’ll Bring - Experience in dedicated ER role(s); additional HR experience a plus – 4+ years - Leading Workplace Investigations (Employment / Title VII) – 4+ years - Conduct and Performance Management – 3+ years - Education: Bachelor’s Degree Competencies and Skills - Strong Written and Verbal Communication - Problem-solving, mediation, and conflict resolution - Interpersonal Relationship Building What You’ll Get The annual base salary range for this position is $124,695.00 - $139,365.00. The actual base salary offered depends on a variety of factors, which may include, as applicable, the applicant’s qualifications for the position; years of relevant experience; specific and unique skills; level of education attained; certifications or other professional licenses held; other legitimate, non-discriminatory business factors specific to the position; and the geographic location in which the applicant lives and/or from which they will perform the job. Individuals employed in this position may also be eligible to earn bonuses. This job will be posted for a minimum of five days. Benefits - Health: Choose a healthcare plan to fit you and your dependents' needs with medical, dental, and vision coverage. Sephora also fully covers our employees’ disability and life insurance. - Wealth: We offer a competitive 401k with 4% match as well as FSA and HSA programs. We also offer a Student Debt Retirement plan, where your student loan payments qualify to earn the 401k match from Sephora. - Balance: Leading a store is exciting and dynamic, so we make sure you can recharge with vacation paid time off, sick paid time off, and protected leave. - Growth: No two stores or leaders are the same. With access to training, tuition reimbursement, and leadership development, you’ll be guided on a dynamic career path. - Perks: Enjoy a 30% discount on all merchandise/services, opportunities for free product or “gratis,” and flash sale discounts on LVMH brand products. - Support: Tap into free mental health and financial coaching resources with 24/7 access to Modern Health and Financial Finesse. Plus, volunteer and donation matching.

Role Description We are sharing a specialised part-time consulting opportunity for highly detail-oriented professionals with strong review judgment, structured evaluation skills, and a quality-first mindset. This role supports an exciting collaboration with a leading frontier AI research laboratory focused on improving human data pipelines used to train and evaluate advanced AI systems. Selected professionals will review, evaluate, and annotate AI outputs across structured workflows where precision matters more than speed. This opportunity is especially well-suited to individuals who are highly methodical, comfortable with repetitive high-accuracy work, and instinctively notice subtle errors, ambiguity, inconsistencies, and edge cases that others may overlook. Qualifications - An exceptionally detail-oriented and quality-focused mindset - Prior experience as a CB, reviewer, or rater in human data or AI training pipelines - Proven ability to follow nuanced instructions without deviation - Strong written communication and reasoning skills - High reliability, consistency, and comfort with repetitive precision work - The ability to work independently and maintain focus over long task batches Requirements - Review, evaluate, and annotate AI outputs with extreme attention to detail - Follow complex guidelines precisely and apply them consistently across tasks - Help ensure that high-volume workflows maintain strong accuracy and reliability - Identify subtle errors, edge cases, and quality issues that others might miss - Flag unclear instructions or ambiguous cases proactively - Help maintain quality-first standards across structured AI training workflows - Provide clear, structured feedback to improve downstream AI training quality - Maintain high accuracy across repetitive, high-volume review tasks - Support strong quality outcomes through disciplined, detail-oriented execution Benefits - Contribute specialised review and evaluation expertise to a cutting-edge AI collaboration - Help train and improve next-generation AI systems through high-accuracy human data work - Work in a quality-first environment with clear expectations and long-term potential for strong contributors - Flexible remote work with structured expectations and competitive hourly compensation Contract Details - Independent contractor role - Fully remote with flexible scheduling - Hourly compensation of $50 per hour - Long-term opportunity for consistent, high-quality contributors - Projects may be extended, shortened, or concluded early depending on project needs and performance - Weekly payments via Stripe or Wise - Work will not involve access to confidential or proprietary information from any employer, client, or institution - Please note: We are unable to support H1-B or STEM OPT candidates at this time - Start date: Immediate

HR Generalist I The HR Generalist I is an entry-level professional level hybrid role in which this role will be both tactical and strategical in duties. Our HR Generalist supports the Human Resources department as well as enhances our employee experience though providing full cycle Human Resources support to designated locations in US, Canada, and Puerto Rico. This position carries out various responsibilities in the following HR functional areas: - Talent Acquisition & Development - Employee Relations - Recordkeeping & Data Maintenance - Performance Management - Total Rewards (Benefits, Compensation, Disability, LOA, and Accommodations) - Payroll - Wage & Labor Compliance - Workers Compensation & Safety. A successful HR Generalist provides legendary service and drives operational and functional excellence and process improvement for the department and the company. Incumbent will participate heavily in employee engagement, investigations, and project-based tasks; and duties will vary daily. The ideal candidate is a self-starter, self-sufficient; approachable, responsive, results-oriented, proactive, and trustworthy and should have strong interpersonal skills with ability to work with people at all levels of an organization.in various areas and business lines. The ideal candidate also must have effective oral and written communication skills; working knowledge and experience with HR laws and practices and office administration with an ability to be detail-oriented and highly organized while managing various tactical and strategical duties/tasks in a timely, efficient, and effective manner. This role will need a high level of skill in handling sensitive and confidential situations/information with the demonstrated ability to maintain strict confidentiality; integrity, good time management skills; a great team player; working knowledge and experience with HRIS, ERP, office equipment, computers, internet sourcing, and Microsoft Office is highly preferred. Duties & Responsibilities - Acts as first point of contact and subject matter expert for all HR-related inquiries. Managing inquiries from start to completion to ensure the overall employee experience.is above standards. - Provide guidance, coaching, expertise, and support to managers on all HR related matters; including but not limited to performance counseling, workers compensation, safety, talent management and development, employee relations, compliance, investigations, unemployment hearings, and leave of absences. - Administer and enforce human resources policies, programs and practices, including planning, organizing, developing, implementing, coordinating, and directing all HR related responsibilities - Manage and perform the day-to-day human resources processes as well as continuous evaluation of current practices and strategies to determine where improvements can be made and report findings to HR management - Conduct and investigate HR and employee relations issues, determine appropriate actions and document consistent with Company standards. Assist HR Management in the investigation of charges (sexual harassment, discrimination, etc.) and preparation for litigation, compliance audits, etc. - Prepare and analyze data, reports, and presentations as needed, requested, or required. Coordinate with HR management in the implementation of wage and salary structure, pay policies, performance appraisal programs, employee benefit programs and services, and company safety and health programs - Enter, audit, and maintain employee records in the HRIS systems timely and accurately; including but not limited to new hires, terminations, status and pay changes and other personnel changes. - Enhance department and organization reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments - Protect organization's value and maintains the department’s integrity by keeping information confidential - Participate in and complete HR projects, special projects and other duties as assigned by supervisor - Understand and demonstrate safe work practices at all times to ensure a safe work environment. - Comply with all company policies and procedures. Knowledge, Skills, and Abilities - Excellent verbal and written communication and interpersonal skills with an ability to work with various levels of employees - High degree of adaptability and flexibility with experience with rapid and complex changing work environment - A high level of computer literacy with the ability to understand and use Microsoft Office applications proficiently. - Strong working knowledge and understanding of labor laws, rules, regulations, case law, principles, and practices related to employee conduct, performance, and dispute resolution in US, Puerto Rico, and/or Canada. - Working knowledge of HR concepts, principles, and practices related to HR compliance, employee relations, leave of absences, workers compensation programs, and labor laws such as OSHA, EEO, FLSA, ADA/ADAA, ERISA, and FMLA - Proven work experience as an HR Administrator/Assistant or relevant role preferred - Ability to effectively handle interpersonal relationships and sensitive HR issues with a high level of confidentiality and integrity. - Ability to complete assignments and duties by clarifying project objective; setting timetables and schedules; conducting research; developing and organizing information and fulfilling transactions - Ability to successfully monitor the "pulse" of the employees to ensure a high level of employee engagement through a true hands-on approach - The ability to understand business goals and recommend new approaches, policies, and procedures to effect continual improvements in business objectives, productivity, and development of HR within the company - Demonstrated experience with multi-tasking and problem-solving skills. - Excellent organizational skills and the ability to prioritize important projects with keen attention to details and accuracy in work - Comfortable with executing and performing with a high-volume workload and not be afraid to "roll up your sleeves" - Ability to be proactive in identifying problems and driving and executing appropriate solutions - Be an enthusiastic team player with a strong drive to create a positive work environment; while also being able to effectively and efficiently work independently - Strong work ethic and desire to achieve excellence Experience and Credentials - 2+ years of HR experience; preferably working with HR compliance, investigations, and talent development - Experience Supporting California Required - Bilingual (Spanish or French) Preferred - High School Diploma Required - Bachelor’ Degree in Human Resources or related business field or equivalent work experience preferred - PHR/SHRM-CP preferred

Location: Flexible, Caribbean-based (St. Lucia, Virgin Islands, Puerto Rico, Jamaica) Position Status: Part-Time 50-75% Salary Level: Refer to the National Salary Scale of hiring location Closing date: Please apply with CV and cover letter by April 24, 2026. Risk Level: ☐ Level 3 ☐Level 2 ☐Level 1 Level 1: Likely to have no contact with participants or sensitive data) About Mercy Corps Mercy Corps is a leading global organization powered by the belief that a better world is possible. In disaster, in hardship, in more than 40 countries around the world, we partner to put bold solutions into action — helping people triumph over adversity and build stronger communities from within. Now, and for the future. The Program / Department / Team Mercy Corps is implementing the Preparedness, Resilience and Impact for those Most Excluded (PRIME) in the Caribbean Resilience Initiative (CRI). As part of the project, Mercy Corps is developing four Resilience Hubs (RHs), one each in Jamaica, US Virgin Islands, Saint Kitts, and Saint Lucia over the coming four years. RHs serve vulnerable and remote communities where basic health services are often limited. During a disaster, RHs function as shelters, resource distribution centers, and even command centers, empowering communities to sustain their well-being. Hub components will likely include solar energy, refrigeration, potable water, connectivity, and on-site food gardens to provide life-saving resources for people with chronic medical conditions, the elderly, and people with disabilities. These existing community centers already serve as key gathering points, aid distribution sites, and places for community events. With our support, they will be able to do even more to support families in need, providing access to basic services and building resilience. The People Team function ensures that Mercy Corps has the people who will enable it to be a world-class, cutting edge, humanitarian organization, creating transformational change in the world. We do this through the recruitment, retention, and development of the best global talent. Our aim is to drive strategic thinking and planning at all levels of the organization; create a robust body of research to guide us internally and externally and steward the organizational culture. To achieve this, we align conversations on learning; keep the organization focused on what has the greatest impact; leverage our comparative advantages in the crowded and competitive international relief and development landscape; and assure we are constantly learning from our work and the external environment. The Position The Caribbean Resilience Initiative Program (CRI) - Human Resources Manager is a strategic HR leader responsible for overseeing all human resources functions across Mercy Corps’ Caribbean program locations outside of U.S. territories. This role provides leadership, guidance, and operational support to program management and staff while ensuring compliance with local labor laws, organizational policies, and HR best practices. Serving as the HR focal point within the Program, the position coordinates with the U.S. HR team for employees based in the United States and Puerto Rico, while maintaining full accountability for HR operations in other Caribbean jurisdictions, including recruitment, onboarding, performance management, payroll, employee relations, and talent development. The role is a key member of the Program Leadership Team, contributing to strategic decision-making and fostering a culture of accountability, engagement, and continuous improvement across the Program. Essential Responsibilities STRATEGY AND VISION ● Develop and implement HR policies and procedures for non-U.S. locations in compliance with local labor laws. ● Act as a trusted advisor to program leadership on HR-related matters, including workforce planning, and employee engagement. ● Influence and guide managers on HR best practices, ensuring alignment across the CRI Program. ● Contribute to the Program Leadership Team by providing HR insights that support strategic decisions. REPRESENTATION & STAKEHOLDER ENGAGEMENT ● Serve as the primary HR leader for Caribbean program locations, ensuring consistency in HR strategy and execution, and providing strategic guidance to Director and leadership team. ● Serve as the HR focal point in the Program for the implementation of global initiatives related to the People Team function. ● Coordinate with US HR team for employees U.S., US Virgin Islands and Puerto Rico hired assigned to the Program. The US HR team retains primary responsibility and decision-making authority for these employees, while the Program HR lead serves as liaison and operational support to ensure alignment and timely execution. HR MANAGEMENT IN CARIBBEAN JURISDICTIONS -Outside of United States Territories- ● Ensure compliance with local labor laws, employment regulations, and MC policies in Caribbean jurisdictions. ● Oversee recruitment, onboarding, retention, wellbeing and engagement strategies for Caribbean personnel. ● Responsible for maintaining personnel files for all staff – including recruitment documents, CVs, valid contracts, PAFs, timesheets, employee data sheets, disciplinary papers and performance evaluations. ● Ensure the recruitment of national staff adheres to the standing Global Minimum Recruitment Standards. ● Ensure participation of HR Department in interviews for new staff. ● Ensure Salaries and benefits adhere to Mercy Corps salary scales and standing protocols. ● Ensure Mercy Corps personnel policies strictly adhere to Country labour law as applicable. This includes payment of appropriate taxes, benefits etc. ● Maintain a tracking system for all types of leave for all employees. Ensure proper configuration in Databasics in accordance with jurisdictional requirements. ● Maintain up-to-date HCM system, staffing lists and org chart by Program and Department. ● Ensure consistent performance management practices and career development support. ● Ensure that employee performance evaluations are completed as scheduled. ● Ensure that all national staff have an up-to-date relevant job description. ● Maintain annual holiday schedule including determination of exact holidays in advance of the holiday (as possible) and inform all staff. ● Coordinate coverage for operations during annual leave of key national staff with Program Director. ● Oversee the monthly procedure of timesheets for all staff including collection, review and compilation into payroll, train new staff on timesheet procedure. ● Process monthly payroll in conjunction with Finance staff, Employer of Record and/or external HR service provider to ensure payroll is delivered in a timely manner to all jurisdictions. ● Maintain national staff I.D. cards. ● Responsible for the orientation of all new, national staff on Mercy Corps Country systems, policies and procedures, according to onboarding matrix. ● Ensure Country National Staff Policy Handbook is prepared and reviewed periodically and remains consistent with the latest labor regulations and Mercy Corps Policies. ● Ensure all new staff receive copies of the Country National Staff Policy Handbook and are alerted to benefits. Continue with support and advice on policies, as required. ● Assist Director in conducting or arranging for trainings and/or other human resource development activities. ● Oversee the clearance of terminated employees, as per MC policies and procedures. ● Manage employee relations, including conflict resolution, disciplinary actions, and grievance procedures. ● Participate in disciplinary and termination meetings with program staff upon request. ● Ensure end of service procedures are properly implemented. ● Monitor HR metrics and report on workforce trends, turnover, and other key indicators. ● Partner with other departments (Finance, Operations, Legal, etc.) to ensure HR policies and practices support program goals. ● Maintain confidentiality of all national staff personnel issues including disciplinary procedures and contracts/ pay rates. ● Conduct himself/herself both professionally and personally in such a manner as to bring credit to Mercy Corps and to not jeopardize its humanitarian mission. SAFEGUARDING RESPONSIBILITIES ● Actively learns safeguarding and integrates it into their work, including safeguarding risks and mitigations related to their area of work. ● Practices the values of Mercy Corps including respecting the dignity and well-being of participants and fellow team members. ● Encourages openness and communication in their team; encourages team members to submit reports if they have any concerns using reporting mechanisms e.g., Integrity Hotline and other options. Supervisory Responsibility None. Accountability Reports Directly To: CRI Director Works Directly With: CRI Senior Management Team, Finance Manager, Operations and Procurement Manager, Program Manager, CRI team members (national employees, US and Puerto Rico based employees, international consultants, others), Employer of Record representative in present and future jurisdictions, external HR service provider representative in present and future jurisdictions, US HR Services team, HR LAC Manager. Accountability to Participants and Stakeholders Mercy Corps team members are expected to support all efforts toward accountability, specifically to our program participants, community partners, other stakeholders, and to international standards guiding international relief and development work. We are committed to actively engaging communities as equal partners in the design, monitoring and evaluation of our field projects. Minimum Qualification & Transferable Skills ● Bachelor’s degree in Human Resources, Business Administration, or related field. ● 5+ years of progressive HR experience, with at least 3 years in leadership role managing HR across multiple locations. ● Experience operating in multi-jurisdictional environments ● Strong knowledge of HR processes including recruitment, employee relations, performance management, and compliance. ● Demonstrated ability to lead, influence, and build relationships with senior leadership and cross-functional teams. ● Excellent interpersonal and communication skills; ability to navigate multicultural environments. ● Strong analytical and problem-solving skills, with data-driven decision-making ability. ● Ability to manage complex HR issues across multiple jurisdictions simultaneously. ● Conflict resolution and negotiation skills. ● Project management and organizational skills to handle multiple priorities. ● Fluent English language proficiency required. ● Demonstrated ability to manage workload in a remote work arrangement. Able to maintain operational consistency with other team members and actively keep management informed. ● Proven experience and intermediate skills in Microsoft Word, Excel, and Outlook, and the ability to navigate the Internet/intranet. ● Familiarity with U.S. labor laws is desirable, not required. Success Factors Success in this role requires strategic leadership, strong interpersonal skills, and the ability to influence across diverse teams and jurisdictions. The ideal candidate is proactive, adaptable, culturally sensitive, and able to balance operational excellence with compliance requirements. Effective communication, relationship-building, and problem-solving skills are essential, along with the ability to manage multiple priorities in a dynamic environment. Commitment to Mercy Corps’ values, safeguarding principles, and integrity is critical. Living Conditions / Environmental Conditions The position is based within Caribbean location and it requires up to 40% travel to support program implementation, which may include travel to insecure locations where freedom of movement is limited and areas where amenities are limited. Housing for this role is in individual housing and staff will have access to good medical services and the living situation is of a high standard. Ongoing Learning In support of our belief that learning organizations are more effective, efficient and relevant to the communities we serve, we empower all team members to dedicate 5% of their time to learning activities that further their personal and/or professional growth and development Team Engagement and Effectiveness Achieving our mission starts with how we build our team and collaborate. By bringing together individuals with a variety of experiences, backgrounds, and perspectives, we strengthen our ability to solve complex challenges and drive innovation. We foster a culture of trust and respect, where every team member is valued for their contributions, empowered to reach their full potential, and motivated to do their best work. We recognize that building a strong and effective team is an ongoing process, and we remain committed to learning, improving, and growing together. Equal Employment Opportunity Mercy Corps is an equal opportunity employer committed to providing equal employment opportunities to all employees and qualified applicants for employment without regard to race, color, sex, sexual orientation, religion or belief, national origin, age, disability, marital status, veteran status, or any other characteristics protected under applicable law. Safeguarding & Ethics Mercy Corps is committed to ensuring that all individuals we come into contact with through our work, whether team members, community members, program participants or others, are treated with respect and dignity. We are committed to the core principles regarding prevention of sexual exploitation and abuse laid out by the UN Secretary General and IASC and have signed on to the Interagency Misconduct Disclosure Scheme. We will not tolerate child abuse, sexual exploitation, abuse, or harassment by or of our team members. As part of our commitment to a safe and inclusive work environment, team members are expected to conduct themselves in a professional manner, respect local laws and customs, and to adhere to Mercy Corps Code of Conduct Policies and values at all times. Team members are required to complete mandatory Code of Conduct elearning courses upon hire and on an annual basis. As an applicant, if you witness or experience any form of sexual misconduct during the recruitment process, please report this to Mercy Corps Integrity Hotline (integrityhotline@mercycorps.org).