Are you interested in joining an organization with a global reach? In a world of shifting threats, Concentric is your trusted ally. Powered by elite professionals from military, government, and intelligence backgrounds. If you are passionate about intelligence, risk analysis, threat management, executive protection, security operations, or business resiliency, Concentric may be the organization you’ve been searching for! Concentric is a risk consultancy specializing in delivering strategic security and intelligence services. We provide holistic, intelligent security solutions for private clients and corporations globally. Concentric offers strategic advisory services, risk assessments, physical protection, threat intelligence, open-source monitoring, program audits, secure embedded staffing, and training for security teams and intelligence analysts. Our ultimate goal is to be recognized as the most innovative, capable, and trusted Risk Management partner in the world, and we do this by following these core values: Integrity – Collaboration - Relationships – Excellence – Creativity - Results Join Us, Concentric - "Your World Secured" We are currently looking to hire a Behavioral Threat Assessment Investigator to join our team embedded with our client in San Francisco! *This position allows for remote working arrangements anywhere within the United States, and requires the ability to work West Coast hours. JOB DESCRIPTION The Behavioral Threat Assessment Investigator plays a pivotal role in the client's Global Threat Assessment Program by swiftly triaging and evaluating inbound reports to identify potential life-safety risks. In addition to conducting platform-based investigations and maintaining thorough documentation, this professional exercises sound decision-making to determine the most appropriate course of action for each situation. The role encompasses managing and resolving lower-level cases from intake through closure while discerning when to escalate higher-risk matters to a Threat Assessment Manager for comprehensive review, thereby ensuring timely, effective, and proportionate responses that safeguard the company community. The scope of the role pertains to threats to life safety impacting the company, employees, and partner community as directed by the client. Behavioral Threat Assessment Investigators perform these tasks via client-supplied equipment, network access, and information platforms, and through: - Consistent application of program policies, playbooks, and escalation criteria - Efficient, accurate case assessment and documentation - Collaboration with Threat Assessment Managers and cross-functional partners to support time-sensitive workflows RESPONSIBILITIES - Review and assess inbound reports/cases for potential threat indicators, urgency, and required next steps. - Apply defined risk indicators and escalation criteria to determine when cases should be elevated to a Threat Assessment Manager, while exercising sound judgment to make decisions and independently manage lower-level cases through appropriate resolution. - Create and maintain clear, complete case records, including summaries, timelines, and supporting evidence. - Conduct platform-based investigations using internal tools and approved open-source methods to validate identity, context, and reported behavior. - Gather and organize relevant information (e.g., prior history, related reports, behavioral patterns) to support downstream investigation. - Identify and flag gaps, inconsistencies, or risk factors requiring senior review. - Support monitoring of active cases by tracking updates, documenting new information, and escalating changes in risk level. - Partner with internal stakeholders (e.g., customer support, operations, security partners) to support case routing and timely action. - Communicate case findings in a way that is clear, concise, and aligned to the process, escalating when appropriate. - Contribute to continuous improvement by identifying workflow friction, recommending updates to intake forms/playbooks, and supporting documentation hygiene. - Maintain professionalism, confidentiality, and compliance with applicable policies and procedures. REQUIRED QUALIFICATIONS - 3–5+ years of relevant experience in investigations, trust & safety, security operations, intelligence support, case triage, or related fields. - Experience reviewing and documenting cases in a high-volume, time-sensitive environment. - Familiarity with open-source research techniques and online investigative methods (within approved guidelines). - Strong written and verbal communication skills, including the ability to produce clear case summaries. - Strong judgment and comfort working within structured escalation frameworks. - Ability to work collaboratively across teams and adapt to shifting priorities. - Professionally proficient in Google Workspace applications and macOS, and experienced in leveraging AI tools to enhance productivity. - This is a full-time position. A typical week’s schedule consists of four 10-hour days, often requiring one shift on a weekend day as job duties demand. - This position requires availability during West Coast business hours. - Ability to travel up to 10% of the time. - Must be able to legally work in the United States without visa sponsorship. PREFERRED QUALIFICATIONS - Prior experience in platform investigations (e.g., Trust & Safety, fraud, abuse response, insider risk support, or similar). - Experience supporting a threat assessment, protective intelligence, or security operations program (in a support/associate capacity). - Bachelor’s degree preferred (years of experience may be substituted). - Language skills and/or international exposure. - Experience with basic data review/metrics (e.g., tracking volumes, outcomes, and trends). COMPENSATION & BENEFITS - The HSA medical plan covers 100% of the premium for employee-only coverage. The PPO medical plan requires an employee contribution for employee-only coverage. For both plans, Concentric covers a substantial portion of the premium for dependents. - Concentric also offers an HSA employer contribution - Medical FSA - Employer-paid insurance: life, STD, LTD, and AD&D - 401 (k) including employer match - 11 paid holidays - Paid leave (vacation, sick, parental) - Annual Health & Wellness Benefit - Pet Insurance - National discount employee program - Employee Assistance Program for personal needs - Credentity Protection - Eclipse Digital Protection by Concentric - Free access to our Risk Intelligence Dashboard and GEAR App. Providing 24/7 access to trusted risk intelligence and remote support, helping you stay informed, prepared, and protected wherever you operate. - Dedicated Security and Intelligence Training Programs for Professional Development - Coaching and Mentoring Opportunities San Francisco, California Pay Range $90,000—$95,000 USD Concentric and SPS Global acknowledge the systemic barriers in the security industry and recognize that removing those barriers will require a collaborative and conscious effort. Concentric and SPS Global are committed to programs and initiatives that promote diversity, equity, and inclusion, enhancing our organization and the broader community. We are creating a diverse environment and are proud to be an equal opportunity employer. We encourage people from all backgrounds to apply. All qualified applicants will receive consideration for employment regardless of race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.  Concentric Advisors and SPS Global are committed to protecting the privacy and security of all applicants who submit personal information to us. You can access our GDPR and CCPA policy by clicking the GDPR button at the bottom of our career page.

Role Description We are looking for a Technical Support Analyst to provide technical software support. Effective communication, analytical, and critical thinking skills are required to help our customers resolve technical issues with our products & services. The successful candidate can work independently to solve complex problems while ensuring they provide exceptional customer service. The ideal candidate will enjoy solving a good puzzle and will not be defeated if it takes time to crack the code. - Respond promptly to customer support requests via telephone, email, and support portal. - Troubleshoot and resolve software and technical issues using established methods; escalate issues when they cannot be resolved within defined guidelines. - Track escalated tickets to ensure follow-up and resolution within service level agreements (SLAs). - Collaborate with Product and Professional Services staff to provide information that assists in resolving escalated issues. - Prioritize, log, and track issues through resolution, ensuring accurate documentation in the support Knowledge Base. - Keep customers informed on the status of tickets using approved communication channels, including phone, email notifications, and portal updates. - Stay current with product changes and updates by participating in training and reviewing release documentation. - Contribute to ongoing process improvements within the support team by identifying recurring issues and recommending adjustments to procedures. - Provide after-hours emergency support on a scheduled rotational basis (weekly on-call assignments). - Occasionally travel to customer sites to provide support, as assigned. Qualifications - Experience providing technical support to remote customers. - Excellent verbal and written communications skills. - Ability to manage multiple concurrent tasks. - Ability to work with internal stakeholders to ensure issue resolution. - Dedicated commitment to customer success. - Thrive under constantly changing conditions, offering new ideas and fresh approaches to problems. - Ability to dig into a complex system to determine the underlying issue, and enjoy solving it. Requirements - Certificate or Diploma in Information Technology preferred, or equivalent related experience. - 2+ years of technical support experience with web-hosted, on-premise, and/or cloud-based software applications. - Working knowledge of common platforms such as Java, HTML, and SQL sufficient to support, troubleshoot, and document issues. - Familiarity with scripting languages (e.g., Groovy, JavaScript) is a plus but not required. - Experience with SQL queries and basic development (PL/SQL, Transact-SQL) to assist in troubleshooting and reporting. - Exposure to reporting tools such as Crystal Reports is a plus. - Hands-on experience providing support for Java applications, including troubleshooting and maintenance. - Familiarity with the justice field and terminology is an asset, but not required. - Experience working within Agile teams or formal training in Scrum or Agile methodologies is considered a strong asset. - At this time, we are only able to consider candidates who are Canadian or U.S. citizens or permanent residents due to employment authorization requirements. We are unable to provide visa sponsorship or work authorization support for this position. Benefits - Competitive compensation based on skills, experience, and years of service. - Quality medical, dental and vision coverage. - Competitive paid time off as well as paid holiday time. - 401(k) retirement (US) and GRRSP (CDN) programs. - Annual professional development funds - $1,500 USD annual per employee. - Book subscriptions with an extensive library in each office for personal and professional growth. - Flexible working hours which you can coordinate with your supervisor. - Ability for employees to work from a remote location (e.g., home) or office. - Personal meetings with direct managers approximately every four to six weeks to discuss career growth and advancement opportunities as well as other issues important to the employees. - Travel opportunities between Journal Technology offices and with clients. - We provide technology that matters in the world, and we're a stable employer comprised of quality people, with a commitment to investing in our people.

Role Description SHAZAM is looking for a Fraud Rules Analyst to join our team. In this position, you’ll play a critical role in preventing fraudulent activities by developing, implementing, and maintaining fraud detection rules and strategies. This position involves analyzing transaction data and patterns to identify potential fraud risks and collaborating with cross-functional teams to enhance fraud prevention measures. The analyst will continuously monitor fraud trends and adjust rules to improve detection accuracy while minimizing false positives. What you'll do: - Collaborate with fraud investigation teams and other stakeholders to support the overall fraud strategy, specifically in the areas of data analysis and interpretation, authorization risk analysis, consumer identity management, and authorization decisioning. - Develop, test, and implement fraud detection rules and scenarios based on data analysis and emerging fraud trends. - Monitor transaction data and alerts to identify suspicious activities and recommend appropriate actions. - Handle complex inquiries through support channels to fraud and transaction risk related items. - Analyze the effectiveness of existing fraud rules and make data-driven adjustments to improve detection rates. - Support the organization’s fraud management program, including reporting and analysis of available fraud prevention, detection, and response tools. - Directly support financial institutions with questions on fraud management programs, tools, and cases of fraud. - Serve as a subject matter expert for the fraud management tools for the organization. Qualifications - Experience in rules authoring, development, and evaluation processes in decision management fraud detection platforms. - Experience with SQL or Blaze rule authoring languages a plus. - Strong technical and analytical background, and attention to detail. - Excellent communication skills and relationship building to effectively work with all levels within the organization and outside resources. - Demonstrated organizational skills. Benefits - A mission-driven company with a strong sense of purpose. - A hybrid work environment that values flexibility and collaboration. - Opportunities for professional development and career growth. - A culture that values innovation, integrity, and community impact. - Excellent benefits: - Health, dental, and vision insurance. - 401(k) retirement plan with company match. - Flexible spending and health savings accounts. - Life insurance and short- and long-term disability provided at no cost. - Time away from work – PTO, VTO, paid parental leave, and company holidays. - Educational assistance.

About DMI DMI is a leading provider of digital services and technology solutions, headquartered in Tysons Corner, VA. With a focus on end-to-end managed IT services, including managed mobility, cloud, cybersecurity, network operations, and application development, DMI supports public sector agencies and commercial enterprises around the globe. Recognized as a Top Workplace, DMI is committed to delivering secure, efficient, and cost-effective solutions that drive measurable results. Learn more at www.dminc.com About the Opportunity DMI, LLC is seeking a Senior Information Security Analyst to provides expert-level cybersecurity engineering and advisory support across TALON task orders, ensuring all engineering solutions align with DHS and TSA security policies, standards, and risk management requirements. Duties and Responsibilities: This individual performs security assessments, evaluates system architectures for vulnerabilities, supports POA&M remediation activities, and provides technical documentation demonstrating compliance with FISMA, NIST RMF, and DHS Trusted Internet Connection requirements. The Analyst works alongside ISSOs, system engineers, and the O&M contractor to embed security into every phase of the engineering lifecycle. Key responsibilities include evaluating proposed designs against TSA’s Identity, Credential, and Access Management (ICAM) standards, conducting risk analyses for new capabilities entering the TSA environment, and providing security engineering inputs to system design and architecture documentation. The Senior Information Security Analyst also supports security testing in lab and pre-production environments, contributes to System Security Plans, and assists with Sensitive Security Information (SSI) handling and compliance. The individual is expected to remain current on evolving cybersecurity threats, particularly those relevant to aviation and transportation security environments Qualifications Education and Years of Experience: A minimum of 6 years of information security experience in federal IT environments is required, with demonstrated expertise in NIST SP 800-series frameworks, vulnerability management, and security architecture. Relevant certifications such as CISSP, CISM, Security+, or equivalent are preferred. All personnel must obtain and maintain TSA fitness determination and comply with DHS SSI handling requirements, including completion of annual SSI Awareness Training. Candidates must be U.S. citizens or Lawful Permanent Residents with the ability to handle Controlled Unclassified Information. Background Requirements: Successful completion of a Public Trust background investigation and/or a Public Trust clearance. Citizenship Status Required: Must be a U.S. Citizen Physical Requirements: None required for this position. Location: Remote, US Working at DMI DMI is a diverse, prosperous, and rewarding place to work. Our culture is shaped by five core values that guide how we work, grow, and succeed together: - Do What’s Right – We lead with honesty and integrity. - Own the Outcome – We take responsibility and deliver. - Deliver for Our Customers – We are relentless about delivering value. - Think Bold, Act Smart – We innovate with purpose. - Win Together – We collaborate and celebrate our success. These values aren’t just ideals—they show up in how we support every part of your well-being: - Convenience/Concierge – Virtual health visits, commuter perks, pet insurance, and entertainment discounts that make life easier. - Development – Annual performance reviews, tuition assistance, and internal career growth opportunities to help you thrive. - Financial – Generous 401(k) matches, life and disability insurance, and financial wellness tools to support your future. - Recognition – Annual awards, service anniversaries, referral bonuses, and peer-to-peer shoutouts that spotlight your achievements. - Wellness – Healthcare coverage, wellness programs, flu shots, and biometric screenings to support your health. DMI values employees for their talents and contributions, and we take pride in helping our customers achieve their goals. Because when we live our values, we all win together. ***************** No Agencies Please ***************** Applicants selected may be subject to a government security investigation and must meet eligibility requirements for access to classified information. US citizenship may be required for some positions.