• Manage relationships with dealers and other customers, providing training, technical support, and outstanding customer service. • Propose and execute effective marketing strategies that grow sales in the assigned territory. • Provide feedback to the product team on field issues and customer requirements. • Give professional presentations, demos, trainings, classes, and tradeshow talks. • Perform field testing and troubleshooting on all new or enhanced company products and provides direct feedback to Customer Service and Product Development. • Work with dealers to develop the territory customer base and ensure their staff can support and sell our products. • Handle customer service phone calls, questions, and general trouble-shooting issues. • Coordinate equipment repair and customer loaner equipment.

• Serve as the primary company representative to USAF customer accounts in all sales-related matters • Identify, qualify, develop, and close opportunities to sell products, systems, and/or services to assigned accounts, in accordance with annual sales targets • Collaborate with internal teams (marketing, sales engineering, product line, contracts) to develop and execute comprehensive sales strategies regarding pricing, competition, delivery, and terms of sale • Formulate and present tactical and strategic approaches for market opportunities, providing recommendations to internal stakeholders • Manage and update account opportunities in the CRM database, ensuring accuracy across the opportunity pipeline • Support USAF Sales & Business Development (BD) initiatives in alignment with the FY26 Annual Operating Plan • Maintain and cultivate relationships with key customer personnel through regular visits (anticipated 50% travel or as required) • Support product demonstrations, trade shows, and other events as necessary • Responsible for $55–$85M in annual sales and program value, specifically related to Security Forces, Civil Engineering, JLTV, Emergency Medical, and other accounts supporting USAF forward basing and operations.

Role Description As a Fintech intern, you will play a pivotal role in supporting the efficient operation and successful execution of Fintech and Partnership Banking initiatives. This internship offers hands-on experience across fintech partnerships, compliance, risk management, operations, legal, and data analytics within a dynamic financial services environment. The ideal candidate is creative, analytical, organized, and eager to learn how aligned Fintech and Partnership Banking activities support business growth. Responsibilities - Onboarding Support: Assist in due diligence and onboarding of all new fintech partnership opportunities including compiling and indexing submitted documents and ensuring complete documents packages are submitted for compliance and legal review. - Cross-Functional Support: Engage with a variety of shared service functions to ensure that the day-to-day operations of the fintech team run smoothly. This includes following up on any outstanding projects or initiatives with any relevant internal partners in the Bank. - Project Management: With guidance from fintech leadership, coordinate and oversee fintech projects and initiatives from conception to execution—ensuring alignment with strategic objectives. Develop timelines and utilize project trackers to drive progress, resolve issues, and deliver results on time and within scope. - Fintech Data Support: Help gather, coordinate, and analyze fintech data and performance metrics. Track partner performance and identify trends. Provide insights to support decision-making and spot potential risks. Qualifications - Working towards a Bachelor’s or Associate’s degree in Finance, or Business-Related; or one-year related experience and/or training, or equivalent combination of education and experience. - Proficiency in Microsoft Excel, Word, and PowerPoint. - Strong oral/written communication skills. - Strong organizational skills and ability to multi-task. - Strong digital literacy. - Diligent. - Adaptable and responsive. Requirements - Occasionally lift and/or move up to 10 lbs. - Literacy in English. - Ability to sit for extended periods of time, twist, bend, sit, walk, use hands to twist, handle or feel objects, tools, or controls, such as computer mouse, computer keyboard, calculator, stapler, telephone, staple puller, etc., reach with hands and arms, balance, stoop, kneel, talk, or hear. - Specific vision abilities required by the job include close vision, distance vision, peripheral vision, depth perception, and the ability to adjust focus. Benefits - Pro-rated paid time off, sick-leave time, and paid volunteer time, based on the duration of the Internship. - Holiday pay should there be any holidays/floating holidays fall during internship timeframe. - Medical, dental, life, vision, FSA/HSA, short-term, and long-term disability benefits will follow full time eligibility timeframe requirements. - 401(k)/ESOP benefits will follow full time eligibility timeframe requirements. - Banking Services (free checking).

Role Description The Director of Global Partnerships will oversee the execution and successful delivery of the strategic development plans for the Virtuoso network of preferred global and regional partners within their assigned region(s). This will be carried out with the assistance of an assigned team of account managers. - Manage a portfolio of selected Global & Regional Key Partners in region(s); with the same KPIs as team members. - Lead a team of account managers to achieve the sales strategy goals. - Provide direction and assist in the development of the sales team while intentionally leveraging their effective use of sales skill training. - Define partner growth and engagement objectives with Vertical Leaders and GMs globally. - Lead strategic business planning sessions with account managers and global and regional preferred partners to establish measurable performance goals and define long-term objectives. - Ensure regular reviews and coaching of team on Partner Briefs, specifically S.M.A.R.T objectives. - Schedule in-market visits with account managers to review team member and partner performance. - Operate as a locally embedded representative of Virtuoso, maintaining deep proximity to partner operations by conducting regular in-market visits, property/site validation, establishing relationship-building touchpoints, and ensuring Virtuoso has firsthand understanding of local partner priorities, partner product quality, and local market conditions. - Lead and develop Account Managers as extensions of a global partnership system, ensuring commercial rigor, strategic thinking, and cross-functional collaboration. - Ensure account managers deliver a seamless partner experience with a “One Virtuoso” mindset of shared ownership. - Oversight of select key preferred partner accounts, as necessary. - Act as the internal advocate for assigned account managers, ensuring alignment across all Virtuoso functions (verticals, membership, product). - Serve as a primary source of real-time market intelligence, including competitive dynamics, partner challenges and opportunities, emerging traveler and advisor trends, etc. - Partner with Vertical Discipline leaders to design category-specific strategies, optimize partner programs, deliver expert-informed solutions. - Coordinate cross-functional resources to ensure partners receive relevant expertise, timely execution, seamless partner experience. - Accountable for maximizing partner ROI across all Virtuoso engagement channels to drive revenue growth, advisor activation, program/initiative performance, strategic alignment with partners. - Identify and activate high-value advisor and agency communities aligned to partner objectives. - Collaborate with Membership and Marketing to target the right audiences, drive conversion and engagement, and move beyond broad-based promotion to precision engagement strategies. - Responsible for planning, tracking, and coordinating the delivery of sales KPIs from start to finish. - Act as an escalation point for issues/questions from preferred partners. - Deliver transparent and comprehensive reporting on success-driven metrics. - Understand and stay current on travel trends, tourism, technology, operational best practices, Virtuoso’s diverse customers and Virtuoso’s competitive landscape. - Support global and regional partner events as required. Qualifications - Bachelor’s degree - 7+ years’ experience - Strong commercial acumen, including negotiation and revenue strategy expertise. - Proficiency in CRM platforms for tracking partner engagement. - Proven leadership experience, managing people and/or projects at a senior level. - Deep understanding of regional and global market trends in the luxury travel industry. - Strong analytical skills, with the ability to assess and deliver strategic data-driven decision-making. - Proficient in Microsoft Office Suite - Innovation – Forward thinking, curious, & creative - Leadership – Ability to lead people and/or projects - Marketplace Awareness – Current business trend knowledge - Advanced Analytical Skills – Ability to collect and analyze complex information, problem-solve, and make informed decisions. - Collaboration – Strong skills in inspiring the win-win-win. Requirements - Travel is required approximately 20% - 35% - Travel will be largely domestic but may include some international. Benefits - Competitive salary - Full benefits package, including medical/dental/vision/life - 401(k) savings plan - Equal opportunity employer, dedicated to promoting a diverse workforce.