Job Summary: We are looking for a Part-time Customer Service Representative with a positive attitude and attention to detail to facilitate inbound calls, update administrative details of customer accounts, and/or direct calls to the appropriate department as needed. Key Responsibilities: - Handle a high volume of inbound calls from customers and direct them to the proper departments if applicable - Work closely with other departments to ensure a positive customer experience - Strong problem-solving skills to quickly identify the root cause of customer issues and resolve them when necessary - Help explain contract details - Manage existing customer relationships that give our customers peace of mind and worry-free driving - Process payments and set up payment arrangements to resolve customer accounts - Being interactive and communicative with management and co-workers in a visible manner is an essential function of the job; therefore, camera usage is required for training, team meetings, and meetings with management. - Being interactive and communicative with management and co-workers in a visible manner is an essential function of the job; therefore, camera usage is required for training, team meetings, and meetings with management. Compensation: $20.75/hour Key to Success: - High school diploma or GED required - Strong COMPUTER LITERACY skills required - Previous knowledge of a CRM System (is a plus) - Goal-oriented—you set high standards for yourself and work to achieve them - Excellent verbal and written communication, persuasive speaking and listening skills - Ability to use good reasoning skills and to adapt on the fly - Great organizational skills and ability to multitask - Can work in a fast-paced environment and under pressure - Available workspace at home that includes: - High-Speed Internet at a minimum of 50 Mbps - Isolated work environment away from others during scheduled shifts. The candidate(s) offered this position will be required to pass a pre-employment background check. Our Benefits Include: - Paid training - Work From Home Opportunity - Computer Equipment Provided - 401(k) with company match after 90 days of employment - Medical, Dental, and Vision Insurance - Voluntary Life Insurance - Internet Stipend - Paid Time Off - Holiday Pay Learn more about life at Endurance—connect with us on LinkedIn, Facebook, Instagram and Twitter. Equal Employment Opportunity Endurance Warranty Services is proud to be an equal-opportunity employer. We celebrate our employees' differences, including race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, and Veteran status. Our differences are what make us better together. Endurance Warranty is an E-Verify Company. About Endurance Endurance Warranty has been honored with multiple Stevie Awards for being a great place to work, and we’re growing rapidly. We’re a fast-paced company offering limitless opportunities to grow your career. Thanks to our dedicated employees, we provide best-in-class auto repair coverage to customers across the country, protecting people from unexpected and costly breakdowns for almost 15 years. At Endurance, we embrace the entrepreneurial spirit, and you’ll play a role in shaping this dynamic industry. We offer great pay, amazing benefits, and the opportunity to learn and grow. When you work for Endurance, you’re working for a company that cares about you and your future. We empower employees to lead, drive change and give back where they work and live. Our people are our greatest strength, and we’re proud to work as a diverse team to serve our customers and our community. Therefore, we’ve been honored as a top place to work, including multiple StevieⓇ Awards for the best workplace and great employer. For the last several years, Endurance has also earned a spot-on Selling Power’s “50 Best Companies to Sell For” and consistently makes industry lists from Crain’s and Inc. magazine for our continuous and significant growth. Experts in the industry recognize that our employees care as well—Consumer Affairs highly recommends Endurance, and our customers highly rate us on Google, Trustpilot, and other major online review sites. Come accelerate your career with us. We’ll give you the tools you need to succeed at work and the flexibility to enjoy life outside of your job.

• Provide exceptional email-based customer support through Intercom, managing tickets and setting up automations to streamline processes • Handle operational tasks including CRM updates, documentation maintenance, and creating customer support templates • Respond to app store reviews and social media comments (Meta, Instagram) using appropriate templates and brand voice • Provide part-time weekend coverage for urgent customer issues and time-sensitive matters • Collaborate effectively via Slack and handle ad-hoc operational tasks as the business evolves

• Customer Success is a strategic department at ORC, supporting customers from reservation through rental. • Focused on building long-term relationships and ensuring a positive customer experience.

Role Description Anomaly Squared is seeking an enthusiastic Outbound Call Center – Pre‑Sales Agent to join our growing telecommunications team. In this role, you will contact prospective customers, identify their needs, and qualify leads that support our sales pipeline. This is a fast‑paced, metrics‑driven position where your communication skills and professionalism directly contribute to our success. This is a remote position available only to candidates residing in the approved states listed below. Qualifications - Must provide your own equipment (Windows PC, high‑speed internet, USB headset, quiet workspace) - Must currently live and reside in one of the following states: - North Carolina - South Carolina - Georgia - Texas - Oklahoma - Kansas - High school diploma or equivalent - Excellent verbal communication skills - Strong interpersonal skills and ability to build rapport - Basic computer proficiency and comfort navigating CRM tools - Ability to work independently and within a team environment - Strong organizational skills and attention to detail Requirements - Initiate outbound calls to prospective clients - Identify customer needs and determine interest in our services - Qualify leads and collect accurate information for the sales team - Maintain detailed and organized records in CRM software - Build rapport quickly and represent Anomaly Squared with professionalism - Meet daily and weekly performance expectations Benefits - Supportive, people‑focused culture - Opportunities for growth and skill development - Fast‑paced environment with meaningful impact - Stable remote work with flexible scheduling option