• Own technical and architectural components of test frameworks, test infrastructure and test tooling • Design, create, maintain, and optimize test automation frameworks for Optro web applications • Develop and lead synthetic data & generative AI strategy • Design and implement high-level architectural roadmap to transition legacy test frameworks into self-healing, AI-driven ecosystems • Develop deep understanding of the system’s code structure and component interactions • Evaluate, prototype, and implement cutting-edge agentic tooling to enhance test automation frameworks and test tooling • Manage technical communications and provide technical mentorship for more junior SDETs • Collaborate with horizontal (infrastructure, platform, architecture) teams and product teams • Provide technical feedback on product design and architecture • Offer feedback on the testability of functional elements • Research test tools, frameworks, testing methodologies, and trends, and upgrade existing practices and processes to meet the ever-evolving technological landscape

• Develop and maintain automated test scripts using approved VA testing tools and processes • Create and execute automated test cases for functional, regression, and performance testing • Map test cases to the Requirements Traceability Matrix (RTM) • Deliver working automated test scripts along with corresponding test results • Report on the status of test automation in weekly/monthly reports • Participate in the development of the Automation Test Plan • Generate Automated Test Execution Results after each test execution

• Serve as first-line support for the engineering team, helping to triage and reproduce reported issues. • Own bi-weekly regression testing, ensuring stable releases and reliable feature coverage. • Identify gaps in our current test plans and write automation tests for missing smoke tests across features. • Contribute to, and improve, our unit and integration test coverage, guided by tools like SonarQube. • Design and implement test automation for our Electron app integrated with GitHub Actions. • Collaborate with developers to ensure high-quality pull requests and resilient builds. • Work with AI-powered features to design test cases and prompts that validate intelligent behavior and performance.

About Zscaler Zscaler accelerates digital transformation to ensure our customers can be more agile, efficient, resilient, and secure. As an AI-forward enterprise, we are constantly pushing the envelope, leveraging the world’s largest security data lake to power our cloud-native Zero Trust Exchange platform. This innovation protects our customers from cyberattacks and data loss by securely connecting users, devices, and applications in any location. Here, impact in your role matters more than title and trust is built on results. We say, impact over activity. We seek innovators who actively use AI to amplify their impact and who thrive in an environment where we leverage intelligent systems to stay ahead of evolving threats. We believe in transparency and value constructive, honest debate—we’re focused on getting to the best ideas, faster. We build high-performing teams that can make an impact quickly and with high quality. To do this, we are building a culture of execution centered on customer obsession, collaboration, ownership, and accountability. We value high-impact, high-accountability with a sense of urgency where you’re enabled to do your best work and embrace your potential. If you’re driven by purpose, thrive on solving complex challenges, and want to be part of the team that’s helping to secure the AI age, we invite you to bring your talents to Zscaler and help shape the future of cybersecurity. Role We are looking for a Staff Software Development Engineer - Build/Devops to join our ZIA (Zscaler Internet Access) team. This is a Bangalore role, reporting to the Director, Software Engineering. You will contribute to our cloud-native security service edge (SSE) solution, building on a decade of secure web gateway leadership. By leveraging the world’s largest security cloud, you will help replace legacy network security solutions with a comprehensive zero trust approach that ensures superior defense-in-depth and connectivity for millions of users. What you’ll do (Role Expectations) - Design, enhance, and maintain efficient GitLab workflows to streamline code management and CI/CD pipelines - Optimize and maintain build systems such as Make and Bazel to enhance performance and scalability - Build automation tools to manage engineering infrastructure and reduce manual errors - Maintain, monitor, and scale engineering environments to ensure high availability and security - Implement solutions and processes that empower developers to work more efficiently Who You Are (Success Profile) - You thrive in ambiguity. You're comfortable building the path as you walk it. You thrive in a dynamic environment, seeing ambiguity not as a hindrance, but as the raw material to build something meaningful. - You act like an owner. Your passion for the mission fuels your bias for action. You operate with integrity because you genuinely care about the outcome. True ownership involves leveraging dynamic range: the ability to navigate seamlessly between high-level strategy and hands-on execution. - You are a problem-solver. You love running towards the challenges because you are laser-focused on finding the solution, knowing that solving the hard problems delivers the biggest impact. - You are a high-trust collaborator. You are ambitious for the team, not just yourself. You embrace our challenge culture by giving and receiving ongoing feedback—knowing that candor delivered with clarity and respect is the truest form of teamwork and the fastest way to earn trust. - You are a learner. You have a true growth mindset and are obsessed with your own development, actively seeking feedback to become a better partner and a stronger teammate. You love what you do and you do it with purpose. What We’re Looking for (Minimum Qualifications) - 4+ years of experience in Build and DevOps domain managing highly scalable cloud-native and on-premises infrastructure - Proficiency with modern build tools such as Bazel or Make to optimize developer productivity - Strong Unix/Linux troubleshooting skills and programming experience in Python, Groovy, C/C++, or Go - Hands-on expertise with Ansible, Terraform, and CI/CD tools like Jenkins and GitLab - Direct experience with GCP and AWS cloud automation within distributed system environments What Will Make You Stand Out (Preferred Qualifications) - Technical background or experience with FreeBSD - Experience with algorithms, data structures, complexity analysis, and software design - Bachelor's degree in Computer Science or a related technical field involving computer systems engineering #LI-Hybrid #LI-PM5 At Zscaler, we are committed to building a team that reflects the communities we serve and the customers we work with. We foster an inclusive environment that values all backgrounds and perspectives, emphasizing collaboration and belonging. Join us in our mission to make doing business seamless and secure. Our Benefits program is one of the most important ways we support our employees. Zscaler proudly offers comprehensive and inclusive benefits to meet the diverse needs of our employees and their families throughout their life stages, including: - Various health plans - Time off plans for vacation and sick time - Parental leave options - Retirement options - Education reimbursement - In-office perks, and more! Learn more about Zscaler’s Future of Work strategy, hybrid working model, and benefits here. By applying for this role, you adhere to applicable laws, regulations, and Zscaler policies, including those related to security and privacy standards and guidelines. Zscaler is committed to providing equal employment opportunities to all individuals. We strive to create a workplace where employees are treated with respect and have the chance to succeed. All qualified applicants will be considered for employment without regard to race, color, religion, sex (including pregnancy or related medical conditions), age, national origin, sexual orientation, gender identity or expression, genetic information, disability status, protected veteran status, or any other characteristic protected by federal, state, or local laws. See more information by clicking on the Know Your Rights: Workplace Discrimination is Illegal link. Pay Transparency Zscaler complies with all applicable federal, state, and local pay transparency rules. Zscaler is committed to providing reasonable support (called accommodations or adjustments) in our recruiting processes for candidates who are differently abled, have long term conditions, mental health conditions or sincerely held religious beliefs, or who are neurodivergent or require pregnancy-related support.