Team Leader RCM Operations - Manage a team of AR Analysts. - Work with the team to maintain production and quality standards. - Document and publish the team's production and quality numbers. - Create an inspiring team environment with an open communication culture. - Set clear team goals - Delegate tasks and set deadlines - Oversee day-to-day operation - Monitor team performance and report on metrics - Motivate team members - Discover training needs and provide coaching - Listen to team members’ feedback and resolve any issues or conflicts - Recognize high performance and reward accomplishments - Encourage creativity and risk-taking - Suggest and organize team building activities - Monitor and manage team attendance to ensure optimal staff is available. Requirements: - 7+ Years of experience in US Healthcare RCM in posting transactions and AR Follow-up. - Should have a thorough understanding of Provider claim life cycle. - Must have thorough knowledge of major insurance payers. - Must have thorough knowledge of common denials. - Must know standard practices of RCM. - Must have understanding of common acronyms and nomenclature in US Healthcare. - Should have excellent written and communication skills in English. Good grammar is a must. - Must have thorough knowledge of common CPT codes, transaction codes and reason codes. - Proven work experience as a team leader or supervisor - In-depth knowledge of performance metrics - Good PC skills, especially MS Excel - Organizational and time-management skills - Decision-making skills Experience: 7+ Years Management

Coral Connect, LLC (“Coral”) is a technology-enabled service provider focused on reducing healthcare costs through intelligent data management, pharmacy optimization, and value-driven sourcing. Our mission is to make specialty care more accessible, efficient, and equitable by improving operations at community care organizations, infusion centers, and specialty providers. Job Overview: Coral is building the operating system for healthcare group purchasing and procurement. Our platform delivers contract intelligence, purchasing discipline, and financial recoupment as a fully managed service to health systems and specialty providers. As we scale, we are seeking a Director, Procurement to lead the development and execution of our procurement-as-a-service pillar—from strategy through client delivery. This role spans three interconnected functions: upstream GPO and distribution sourcing strategy, industry relations across Coral’s contract and data portfolio, and end-to-end customer management from acquisition through account growth. Over time, this leader will build and scale a standalone sourcing and procurement-as-a-service offering for organizations looking to fully outsource industry relations and centralized procurement to Coral. The ideal candidate is a seasoned GPO or healthcare supply chain individual who thrives in a high-growth environment and is energized by building a differentiated offering from the ground up. Responsibilities: - Build and scale Coral’s procurement-as-a-service offering, including both consulting and managed service models - Develop sourcing strategies across GPO and distribution channels to optimize client outcomes - Establish and grow relationships with both member and non-member organizations, identifying new partnership and revenue opportunities - Lead industry relations across Coral’s full contract and data portfolio, including manufacturers, distributors, and GPO partners - Oversee GPO contract portfolio management, including optimization and performance tracking - Structure and manage enhanced data service agreements and data monetization programs - Administer post-administrative discount programs and ensure accurate financial recoupment for clients - Design and operationalize processes, systems, and teams to support implementation and ongoing account management - Own end-to-end client lifecycle, from acquisition through retention and expansion, in partnership with the VP, Client Strategy. Qualifications: - 5-8 years of experience in healthcare supply chain, procurement, or group purchasing (GPO), with a strong track record of leading sourcing strategy, contract negotiations, and supplier relationships at scale - Proven leadership experience within a GPO, health system, distributor, or healthcare services organization, including building and scaling teams, programs, or business units - Deep expertise in GPO contracting structures, administrative fees, rebate/discount programs, and procurement operations, including vendor management and contract lifecycle management - Experience working closely with manufacturers, distributors, and health system stakeholders, with established credibility and relationship-building skills - Demonstrated ability to manage client relationships end-to-end, including executive-level stakeholders, with a focus on retention, growth, and value delivery - Strong financial and analytical acumen, with experience driving cost savings, margin optimization, and data-informed decision-making; familiarity with data monetization or analytics-driven procurement is a plus - Experience designing or delivering managed services or outsourced solutions is preferred - Player-coach mindset with the ability to operate both strategically and tactically in a high-growth, ambiguous environment - Strong cross-functional collaboration and communication skills, with the ability to partner effectively across product, data, and commercial teams - Entrepreneurial, results-oriented, and comfortable building from zero to one with a high degree of ownership and accountability - Industry experience with drug spend management, sourcing, cost management, and other procurement tools is preferrable Education: Bachelor’s degree or relevant experience is required. Job Benefits: Health, Dental, Vision, Life, 401k, Paid Time Off. Location: Remote with limited travel to client locations, internal business meetings, and other locations as needed.

• Manage vendor performance across SLA, quality, and cost • Build and maintain a scalable vendor network across regions • Evaluate and replace underperforming vendors • Identify and evaluate hardware suppliers and field service partners • Compare technical and commercial options aligned with internal standards • Execute procurement of hardware, materials, and services • Analyze quotations, negotiate pricing, and manage contracts • Monitor and control cost per project and work order • Identify inefficiencies and reduce unnecessary costs • Benchmark vendors across regions and categories • Coordinate delivery of hardware and vendor availability • Track timelines and ensure readiness for execution • Prevent delays caused by missing materials or vendor misalignment • Support execution with Project Managers • Ensure vendors are aligned with project timelines and scope • Act as a bridge between vendors, operations, and project teams • Monitor execution performance (response time, resolution time) • Ensure vendors meet operational SLAs • Identify and address recurring issues

• Work closely with all related internal functions including Engineering, Manufacturing, TDS, Quality, Compliance, Legal, and Regulatory Affairs to plan, manage, and execute cross ‑ functional sourcing and category initiatives. • Translate stakeholder requirements into sourcing and execution activities in alignment with category strategies, including defining scope, timelines, deliverables, and interdependencies. • Support issue resolution and escalation related to supplier performance, quality, or delivery and coordinating actions across functions to ensure timely resolution. • Maintain an in-depth understanding of supplier capabilities, capacity, and overall financial stability, to effectively differentiate suppliers. • Negotiate supplier contracts which meet stakeholder and business needs. • Develop and maintain strong supplier relationships. • Support and enable the change management processes including Change Records, Impact Assessments, and other records, within Veeva. • Manage high data integrity across procurement and quality systems (PowerBI, SharePoint Lists, Veeva, GEP Smart, Ariba, SAP, etc.). • Lead continuous improvement initiatives throughout the organization in the enhancement of functional processes and systems.