At Veracyte, we offer exciting career opportunities for those interested in joining a pioneering team that is committed to transforming cancer care for patients across the globe. Working at Veracyte enables our employees to not only make a meaningful impact on the lives of patients, but to also learn and grow within a purpose driven environment. This is what we call the Veracyte way – it’s about how we work together, guided by our values, to give clinicians the insights they need to help patients make life-changing decisions. Our Values: - We Seek A Better Way: We innovate boldly, learn from our setbacks, and are resilient in our pursuit to transform cancer care - We Make It Happen: We act with urgency, commit to quality, and bring fun to our hard work - We Are Stronger Together: We collaborate openly, seek to understand, and celebrate our wins - We Care Deeply: We embrace our differences, do the right thing, and encourage each other The Position: We are hiring a mid-level Patient Financial Navigation Specialist to join our team. As a patient financial navigator, you will be at the heart of Veracyte’s mission to serve patients globally. In this role, you will work directly with patients to help them navigate the financial aspects of their healthcare by assessing financial needs, explaining insurance benefits, assisting with payment plans and financial aid applications. In this role, you will need to serve as a liaison between patients, providers, insurance companies to handle billing inquiries and other aspects of the patient financial journey with the goal of reducing financial stress and improving transparency around healthcare costs. To be successful, you will need a to have a passion for working directly with patients and the willingness to go above and beyond to provide personalized guidance, timely support, and clear communication, to help patients feel more confident and informed throughout their care journey. The schedule for this role will be Monday - Friday 8:30am-5pm PST. Responsibilities include: - Evaluate patient financial situations and guide them through available support options. • Verify insurance coverage and explain benefits to patients. - Assist with financial aid applications and payment plan setup. - Handle Patient Billing enquiries with confidence, escalating only for complex situations. - Collect payments, Explain Out of Pocket Costs and provide information on self-pay pricing. - Refer patients to appropriate financial assistance programs with confidence. - Maintain accurate records and ensure compliance with healthcare regulations. - When requested, providing administrative support for department(s) including but not limited to performing data entry, updating various record keeping systems, upholding company policies and Client requirements, and participating in projects, duties, and other administrative tasks. - Navigating payor portals, website or phone systems to check Eligibility, Prior Auth, Claim or Appeal statuses to obtain information needed to move claims forward in the life cycle - Provide timely, personalized support to enhance the overall patient experience. - Resolve billing concerns proactively and communicate clearly to build trust and confidence. - Able to provide guidance and support to entry level peers for typical situations. Who You Are: Education: - High school diploma or GED - Associate's or Bachelor's degree in healthcare administration, business, or related field preferred Experience/Qualifications: - Experience with Microsoft Office (especially Word and Excel) - 2+ years of experience in healthcare billing, insurance coordination, or patient financial services. - Experience with payer portals and claim tracking systems - Familiarity with HIPAA compliance and healthcare privacy regulations - Experience working with in CRMs (i.e., Salesforce) and Billing Software (i.e., Epic, XiFin, Quadax) - Strong understanding of health insurance plans, benefits, and coverage verification processes. - Proficiency in explaining complex financial and insurance information to patients in a clear and empathetic manner. - Ability to assess patient financial needs and recommend appropriate payment plans or financial assistance options. - Experience with billing systems, insurance pre-authorizations, and payment collection procedures. - Familiarity with self-pay pricing structures and assistance program referrals. - Excellent communication and interpersonal skills to liaise effectively between patients, providers, and hospital staff. #LI-Remote The final salary offered to a successful candidate will be dependent on several factors that may include but are not limited to years of experience, skillset, geographic location, industry, education, etc. Base pay is one part of the Total Package that is provided to compensate and recognize employees for their work, and this role may be eligible for additional discretionary bonuses/incentives, and restricted stock units. Pay range $25—$30 USD What We Can Offer You Veracyte is a growing company that offers significant career opportunities if you are curious, driven, patient-oriented and aspire to help us build a great company. We offer competitive compensation and benefits, and are committed to fostering an inclusive workforce, where diverse backgrounds are represented, engaged, and empowered to drive innovative ideas and decisions. We are thrilled to be recognized as a 2024 Certified™ Great Place to Work® in both the US and Israel - a testament to our dynamic, inclusive, and inspiring workplace where passion meets purpose. About Veracyte Veracyte (Nasdaq: VCYT) is a global diagnostics company whose vision is to transform cancer care for patients all over the world. We empower clinicians with the high-value insights they need to guide and assure patients at pivotal moments in the race to diagnose and treat cancer. Our Veracyte Diagnostics Platform delivers high-performing cancer tests that are fueled by broad genomic and clinical data, deep bioinformatic and AI capabilities, and a powerful evidence-generation engine, which ultimately drives durable reimbursement and guideline inclusion for our tests, along with new insights to support continued innovation and pipeline development. For more information, please visit www.veracyte.com or follow us on LinkedIn or X (Twitter). Veracyte, Inc. is an Equal Opportunity Employer and will consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status or disability status. Veracyte participates in E-Verify in the United States. View our CCPA Disclosure Notice If you receive any suspicious alerts or communications through LinkedIn or other online job sites for any position at Veracyte, please exercise caution and promptly report any concerns to careers@veracyte.com

Department Overview To support Oregon Health Sciences University’s mission by providing exemplary service to all patients, patient families, visitors, and staff who present to any area of Patient Access Services Department in person, via telephone, or over electronic communication. The purpose of this position is to collect and record accurate and complete required demographic, insurance, and financial information for patients receiving outpatient services. Performs employee requirements as outlined in Compliance Roles and Responsibilities, Code of Conduct and Respect at the University for OHSU Hospital and Clinics. Function/Duties of Position Customer Service - Provides high quality customer service to both external and internal customers that meets or exceeds the service standards of the health care industry. - Promptly greet all patients, visitors, and others in a warm, courteous, and professional manner. - Demonstrates the ability to communicate effectively, timely, and respectfully at all times, especially in a high stress environment. - Provides flexible coverage to assist with internal service needs and the continuous application of process improvement methods and skills. - Determines customer needs proactively, and direct inquiries to appropriate resources. - As problems and miscommunications occur with internal or external customers, demonstrates the ability to clarify and resolve problems immediately to avoid further communication breakdowns. - Demonstrates respect and cooperation in all staff relationships, with a genuine willingness to prevent or resolve inter-personal conflicts. - Answers multi-line telephone inquiries. Determine caller needs and assist callers efficiently and appropriately. Patient Registration - Gathers, adds, updates, and/or verifies detailed demographic information and any applicable forms. Complete registration from patient work queues, email, or inbasket as assigned. - Completes Race, Ethnicity, Language, and Disability (REALD) questionnaire with patient and updates REALD Smart Form as required by law. Serves as liaison for patients and families with questions. - Satisfies state regulations to identify support persons for individuals with disabilities. - Correctly identifies patient service type to establish an accurate and billable account. - Corrects patient identity inaccuracies, as identified. - Follows Oregon Administrative Rules (OAR’s) regarding workers’ compensation in operation of OHSU and industry workman’s compensation procedures. - Initiates and completes claim info for worker’s compensation injuries, personal injury, motor vehicle accidents, and crime victim accounts. - Provides patient education regarding OHSU financial assistance, insurance coordination of benefits, Patient Rights, Medicare Secondary Payer Questionnaire, Notice of Privacy Practices, use of patient information and/or specimens in OHSU research, and other facility or regulatory information. - Provide financial screening for low income or non-sponsered patients and refer patients to apply for Oregon or Washington Medicaid or OHSU Financial Assistance when appropriate. - Pre-Registration: Gathers, adds, updates, and/or verifies detailed demographic information, including REALD and support persons, prior to admission by calling the patient at home. Searching for patient information in a number of online databases including EPIC. - Provide financial screening for low income or non-sponsered patients and refer patients to apply for Oregon or Washington Medicaid or OHSU Financial Assistance when appropriate. Insurance Verification/Financial Clearance - Gathers, adds, updates, and/or verifies detailed insurance coverage and financial status with each patient. - Creates new and maintains existing insurance coverages/guarantors for a patient based on their insurances and the care being provided. - Complete insurance verification on each patient’s insurance using electronic verification in RTE, payer portals, or other required methods. The PAS Revenue Cycle Specialist staff will also re-verify the eligibility insurance information if the insurance was not verified in the current month. - Reviews MMIS for all uninsured or single coverage patients - Provide financial screening for low income or non-sponsered patients and refer patients to apply for Oregon or Washington Medicaid or OHSU Financial Assistance when appropriate. Works closely with Patient Financial Services on referrals or questions. - Maintain knowledge of current insurance plans along with the Epic plan distinction, and current eligibility verification process. Other duties as assigned. Required Qualifications - High School diploma or equivalent; AND - One year of experience in a medical office setting, including high-volume direct patient contact, scheduling of appointments and registration and/or billing responsibilities. OR - Two years of work experience in a high-volume direct public contact, front-line non-healthcare setting position. Knowledge and Skills Required - Basic computer skills including word processing and Windows applications. - Basic computer keyboarding skills including typing of minimum 40 wpm. - Demonstrated working knowledge around insurances and benefits. - Demonstrated excellent verbal and written communications skills. - Strong customer service orientation. - Demonstrated effectiveness during extremely confrontational customer interactions in a high stress environment. - Demonstrated advanced PAS user skills or equivalent as well as extensive knowledge of integrated care models. Preferred Qualifications - Thorough knowledge with insurance eligibility and healthcare registration. - Thorough knowledge of insurance and financial policies. - Thorough knowledge of PAS policy and procedures. Candidates will have demonstrated advanced PAS user skills. - Spanish preferred. - OHSU experience. - Demonstrated efficiency and problem solving in resolving patient concerns. - Strong attention to detail and processes. - Ability to work with a high level of accuracy, speed, multitask, and prioritize in high stress/high volume environments, with little direct supervision. - Demonstrated record of reliable attendance, punctuality and proven successful performance at past and present employers. - Demonstrated effective interpersonal skills, which promote cooperation and team work. Additional Details Hours of Work: Monday - Friday, 9:30am - 6:00pm. Registration is open Monday - Friday 7:30am - 8:00pm, and Saturday and Sunday 8:00am - 8:00pm. Registration is also open holidays varying hours depending on clinic support needs. Position may require work on weekends and holidays, depending on department need. Temperatures onsite can vary and staff should be prepared to layer to accommodate for personal comfort. Remote option available for most positions. Benefits - Healthcare for full-time employees covered 100% and 88% for dependents. - $50K of term life insurance provided at no cost to the employee. - Two separate above market pension plans to choose from. - Vacation - up to 200 hours per year dependent on length of service. - Sick Leave - up to 96 hours per year. - 9 paid holidays per year. - Substantial Tri-Met and C-Tran discounts. - Employee Assistance Program. - Childcare service discounts. - Tuition reimbursement. - Employee discounts to local and major businesses. Why apply to OHSU? We are Oregon's only public academic health center. In addition to caring for patients, we lead groundbreaking research. We also train the next generation of health care professionals. As Portland's largest employer, we give you opportunities to learn and advance in a system of hospitals and clinics across Oregon and Southwest Washington. All are welcome. OHSU welcomes people of all ages, ethnicities, genders, national origins, religions and sexual orientations. We are striving to build an anti-racist, multicultural institution and encourage people with diverse backgrounds to apply. To request reasonable accommodation, contact askhr@ohsu.edu

• Sourcing and introducing investors and financial partners for GLG projects. • Actively promoting our investment model within your network. • Building relationships with capital providers and, where applicable, landowners.

• Develop, implement, monitor, and analyze the organization’s budget cycle. • Execute accounting closing processes, analyzing transactions and ensuring correct allocation of entries and accurate determination of results. • Build and maintain budget documents (income statement, balance sheet, and various financial KPIs) across different periods and views to support managers in decision-making. • Track the performance of quantitative and qualitative revenue, Opex, and Capex indicators for business units. • Calculate and allocate apportionments and costings according to the methodology used. • Build financial models. • Guide and monitor the development of action plans related to achieving business units’ performance targets. • Prepare management reports to monitor business area performance, providing analyses to support decision-making across all areas. • Consolidate information from multiple areas to prepare reports. • Prepare executive materials for results presentations.