• Prepare and send travel quotes, confirmations, and documentation • Manage general administrative tasks and backend workflows • Keep internal systems and records organized and up to date • Support day-to-day business operations during busy and quiet periods • Respond to client inquiries via email and messaging platforms • Participate in WhatsApp group chats and respond on behalf of the business when needed • Provide timely, professional, and service-oriented communication • Ensure no client requests or follow-ups are missed • Research destinations, accommodations and experiences • Assist with itinerary preparation and travel-related logistics • Support flight-related admin, including check-ins and confirmations • Organize and maintain client information in the CRM (Zoho) • Ensure backend systems are accurate, structured, and easy to navigate • Help keep the business owner organized across tools and platforms • Assist with basic bookkeeping tasks using Xero (Nice-to-Have) • Support transaction tracking and financial admin (non-accounting role) (Nice-to-Have) • Help prepare records for future bookkeeping needs (Nice-to-Have) • Assist with light social media and email marketing during quieter periods • Contribute ideas or improvements if experienced in the travel industry • Potential to support shared administrative tasks for an additional business in the future (with transparency and agreement)

Role Description Act as a force multiplier to the CEO. Your role is to remove bottlenecks, accelerate execution, and ensure key priorities move forward consistently—without the need for constant oversight. You will take end-to-end ownership of lead generation, outreach, research, and operational execution, driving impact across multiple areas of the business. What You’ll Do - Executive Support & Operations - Manage calendar, inbox, priorities, and follow-ups independently with minimal supervision - Ensure seamless communication with no missed deadlines or unresolved issues - Proactively identify needs and address problems before they arise - Lead Generation & Outreach - Develop targeted lead lists utilizing tools such as Apollo, RocketReach, Hunter.io, and LinkedIn - Validate and cleanse data using ZeroBounce or comparable tools - Initiate and manage outbound campaigns through Lemlist or similar platforms - Monitor performance metrics and continually optimize campaign outcomes - Marketing & Campaign Execution - Handle email campaigns from start to finish—including list building, copywriting, sequencing, and reporting - Compose or enhance messaging that encourages responses rather than just sending emails - Maintain CRM data cleanliness and ensure accuracy at all times - Research & Strategic Support - Prepare briefs, research presentations, and partnership dossiers efficiently and accurately - Collect insights from various platforms and integrate them into actionable recommendations - Coordination & Execution - Collaborate with vendors, legal teams, and internal departments to advance tasks - Manage contract preparation, follow-ups, and ensure timely completion - Oversee logistics for podcasts and events, including guest sourcing, outreach, scheduling, and setup What Success Looks Like (Non-Negotiables) - You work autonomously and present solutions—not just questions - You deliver measurable outcomes daily, not just activity updates - You respond to all communications within the same day - You keep systems, trackers, and CRM updated in real time - You identify risks early and resolve them before escalation Qualifications - At least 3 years of experience as an Executive Assistant or in Operations/Marketing Support - Hands-on experience with tools like Apollo, RocketReach, Hunter.io, LinkedIn, ZeroBounce, Lemlist, or similar - Strong knowledge of outbound marketing, lead generation, and CRM management - Proven ability to work independently with minimal supervision - Proficiency in Google Workspace, Notion, Zoom, and Canva - Comfortable using AI tools to improve productivity and output quality - Excellent written and verbal communication skills in English Nice to Have - Experience supporting U.S.-based executives - Background in SaaS, telecommunications, or restaurant technology - Proven track record managing outbound campaigns with measurable results Compensation & Benefits - Attractive salary in USD, competitive within the LATAM market - Incentives based on performance outcomes rather than activities - Paid vacation and recognition of local holidays - Opportunities for career advancement within a rapidly growing company Work Schedule - Full-time position (8 hours per day) - Required to have work hours overlapping with U.S. Central Time (Dallas) - Shift may be evening or night, depending on your location How We Evaluate Candidates We focus on results rather than experience. Please include specific performance metrics from previous campaigns or roles when applying: - Such as response rates, meetings scheduled, pipeline created, or revenue impacted - Generic applications without these details will not be reviewed.

• Handling inbound phone calls, setting appointments, and screening prospective clients before scheduling an attorney-client consultation • Track and monitor potential new client inquiries and leads (email, internal, and phone referrals) • Assists with answering customer inquiries and problems by routing customers to the proper contact and/or department • Accurately log client information in our software database system • Assist attorneys with administrative tasks related to opening new cases and maintaining databases • Write emails, transcribe notes, research legal documents, fax, copy, and create spreadsheets.

• Handling inbound phone calls, setting appointments, and screening prospective clients before scheduling an attorney-client consultation • Track and monitor potential new client inquiries and leads (email, internal, and phone referrals) • Assists with answering customer inquiries and problems by routing customers to the proper contact and/or department • Accurately log client information in our software database system • Assist attorneys with administrative tasks related to opening new cases and maintaining databases • Write emails, transcribe notes, research legal documents, fax, copy, and create spreadsheets.