Role Description As Head of Americas Deal Desk at Atlassian, you’ll lead the teams that shape and support our largest, most complex deals across Americas. You’ll own end‑to‑end quote‑to‑cash for Mid‑Market, Enterprise, and Strategic customers, partnering closely with Sales, Finance, Legal, and Product to structure smart deals that drive growth for Atlassian and lasting value for our customers. - Lead and inspire the Americas Deal Desk team to deliver exceptional deal shaping, commercial modeling, and operational support for our Enterprise sales organization across the region. - Evolve and scale a repeatable Deal Desk playbook that accelerates deal cycles and enables a best‑in‑class customer experience across Mid‑Market, Enterprise, and Strategic segments. - Partner closely with Sales leadership, Finance, Legal, and other key stakeholders to design and implement practices and policies that drive stronger commercial outcomes for Atlassian and long‑term value for our customers. - Leverage data, reporting, and analytics to monitor the health and performance of the team, proactively identify opportunities, and deliver measurable business impact. - Collaborate with process and system teams to support adoption of automation, and champion process improvements, system enhancements, that elevate efficiency, quality, and the strategic impact of the Deal Desk function across Americas. Qualifications - 8+ years in Deal Desk, Sales Operations, or Commercial Finance within a B2B SaaS or high‑growth technology company. - 5+ years of people leadership, with a track record of building, scaling, and developing high‑performing, geographically distributed teams. - Deep experience structuring and supporting complex, high‑value enterprise deals (typically $1M+ ACV), including non‑standard pricing, multi‑product bundles, and ELAs. - Strong command of quote‑to‑cash processes and the systems that support them (Salesforce, CPQ, CLM, billing/ERP). - A natural ability to influence and partner with senior leaders across Sales, Finance, and Legal — especially in ambiguous, high‑stakes situations. - Sharp analytical instincts — you use data to diagnose, prioritize, and drive change, not just report on it. - Excellent communication skills; you can shift seamlessly between executive audiences and frontline teams. Requirements - Compensation: At Atlassian, we strive to design equitable, explainable, and competitive compensation programs. To support this goal, the baseline of our range is higher than that of the typical market range, but in turn we expect to hire most candidates near this baseline. - Base pay within the range is ultimately determined by a candidate's skills, expertise, or experience. - In the United States, we have three geographic pay zones. For this role, our current base pay ranges for new hires in each zone are: - Zone A: USD 201600 - USD 263200 - Zone B: USD 181800 - USD 237350 - Zone C: USD 167400 - USD 218550 - This role may also be eligible for benefits, bonuses, commissions, and equity. - Please visit go.atlassian.com/payzones for more information on which locations are included in each of our geographic pay zones. However, please confirm the zone for your specific location with your recruiter. Benefits - Atlassian offers a wide range of perks and benefits designed to support you, your family and to help you engage with your local community. - Our offerings include health and wellbeing resources, paid volunteer days, and so much more. To learn more, visit go.atlassian.com/perksandbenefits . - Atlassians can choose where they work – whether in an office, from home, or a combination of the two. - We can hire people in any country where we have a legal entity. Company Description At Atlassian, we're motivated by a common goal: to unleash the potential of every team. Our software products help teams all over the planet and our solutions are designed for all types of work. Team collaboration through our tools makes what may be impossible alone, possible together. We believe that the unique contributions of all Atlassians create our success. To ensure that our products and culture continue to incorporate everyone's perspectives and experience, we never discriminate based on race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status. All your information will be kept confidential according to EEO guidelines. To provide you the best experience, we can support with accommodations or adjustments at any stage of the recruitment process. Simply inform our Recruitment team during your conversation with them. To learn more about our culture and hiring process, visit go.atlassian.com/crh .

Join our Team About this opportunity We are looking for a FO Automated Operations Engineer to monitor, analyze and handle transmission network incidents in an operational environment. The role is responsible for ensuring network availability, performance and service continuity by managing alarms, troubleshooting faults and coordinating with field teams and vendors. What you will do - Monitor and manage Transmission network alarms using NMS/ENM tools. - Handle Trouble Tickets (TTs) within agreed SLA and operational targets. - Perform first-level troubleshooting and isolate faults. - Identify service impact and prepare Impact Reports for major incidents. - Escalate critical issues to second-line support, field teams, or vendors. - Coordinate with cross-domain teams (RAN, IP, Core) during outages. - Ensure service restoration and validate network stability after recovery. - Maintain proper shift handover with clear updates on open incidents. - Ensure compliance with operational processes and incident management procedures. - Support continuous improvement initiatives to reduce repeated incidents What you will bring - Education: BSc in Telecommunications, Computer Science or equivalent. - 3+ years of experience in a telecommunications or network operations environment. - Strong understanding of mobile network architecture (2G, 3G, 4G, VOLTE and 5G technologies). - Good knowledge in CCNA and CCNP - Strong understanding of microwave transmission systems. - Knowledge of IP Networks. - Strong analytical and synthesis capabilities to identify trends, patterns, and root causes of network issues. - Programming knowledge is a plus. - Ownership and accountability. - Ability to work under pressure during critical outages. - Effective communication and clear reporting skills. - Decision-making capability in high-impact situations. - Fluency in English - Flexibility - this is a 24/7 rotational shift schedule. Why join Ericsson?At Ericsson, you'll have an outstanding opportunity. The chance to use your skills and imagination to push the boundaries of what's possible. To build solutions never seen before to some of the world's toughest problems. You'll be challenged, but you won't be alone. You'll be joining a team of diverse innovators, all driven to go beyond the status quo to craft what comes next. What happens once you apply? Click Here to find all you need to know about what our typical hiring process looks like.Encouraging a diverse and inclusive organization is core to our values at Ericsson, that's why we champion it in everything we do. We truly believe that by collaborating with people with different experiences we drive innovation, which is essential for our future growth. We encourage people from all backgrounds to apply and realize their full potential as part of our Ericsson team. Ericsson is proud to be an Equal Opportunity Employer. learn more. Primary country and city: Egypt (EG) || Cairo Req ID: 781060

Production Support Analyst I / Operations Analyst I L1 Production Support • SQL querying skills • Knowledge in Enterprise Fraud & Risk Management Solution • Understanding of production support and ITIL concepts • Awareness of banking and payments systems • Good verbal and written communication skills • Willingness to work in 24×7 support shifts a. Handling first level support requests from the client IT service management application. b. Reviewing the online tickets (Service Requests or Incident) in the client service management application c. Manages Operational Activities of the (“SOR”) Solution i. Monitoring the application service node, process, batch jobs, files system, application log files, process utilization, transaction queues, cron jobs, automated processes, transaction declines (business or technical). ii. Troubleshooting issues and support maintenance of application processes. iii. Investigates known error conditions and follows prescribed error correction procedures. iv. Recognize abnormal processing conditions and determine appropriate actions required to resolve issues. v. Execute scheduled jobs as per the standard operating document. vi. Support installation of change request (customizations, configurations) of the application in the Client’s environment using Clients standard develop process. vii. Logging incident tickets with the Application Support Centre (“ASC”). viii. Follows escalation procedures within the Client or with the Level 2, as and when appropriate to report processing issues. ix. Supports generation of end of day reports and ensures the files are delivered to the Clients Secure File Transfer Application (‘SFTP”) x. Supports the Client in the creation of the Business Impact Assessment (“BIA”) document. xi. Supports the Client in planning and creating the Business Continuity Program (“BCP”) and Disaster Recovery Programs (“DRP”) documents. xii. Participates in the Clients Disaster Recovery (“DR”) in line with the DRP document. xiii. Receive, investigate, and responds to Clients’ emails. Production Support Technicians (Levels 1, 2, and 3) Generic skills expected SQL Banking domain Application EFRMS - Fraud Risk Managment system based on department and client Operating systems Server related metrics/monitoring/logs Educational Qualifications: Candidates must hold a minimum of BE, BTech, MCA, MSc IT, or equivalent degree. Experience Levels: L1 – Minimum 2+ years of relevant experience L2 – Minimum 4+ years of relevant experience L3 – Minimum 6+ years of relevant experience At Zensar, we’re “experience-led everything”. We are committed to conceptualizing, designing, engineering, marketing, and managing digital solutions and experiences for over 130 leading enterprises. We are a company driven by a bold purpose: Together, we shape experiences for better futures. Whether for our clients, our people, or the world around us, this belief powers everything we do. At the heart of our culture is ONE with Client - a set of four core values that reflect who we are and how we work: One Zensar, Nurturing, Empowering, and Client Focus. Part of the $4.8 billion RPG Group, we’re a community of 10,000+ innovators across 30+ global locations, including Milpitas, Seattle, Princeton, Cape Town, London, Zurich, Singapore, and Mexico City. Explore Life at Zensar and join us to Grow. Own. Achieve. Learn. to be the best version of yourself. We believe the best work happens when individuality is celebrated, growth is encouraged, and well-being is prioritized. We are an equal employment opportunity (EEO) and affirmative action employer, committed to creating an inclusive workplace. All qualified applicants will be considered without regard to race, creed, color, ancestry, religion, sex, national origin, citizenship, age, sexual orientation, gender identity, disability, marital status, family medical leave status, or protected veteran status.

• Manual removal of vegetation from work areas • Pesticide application • Safely operating various forestry equipment (skidders, mowers, chainsaws, ATV's) • Performing line clearance, pruning, and removals