• Design **15–20 thumbnails per week** for long-form podcast episodes • Create attention-grabbing visuals optimized for YouTube • Match brand identity across multiple shows • Design **30–50+ thumbnails per week** for: • Instagram Reels • TikTok • YouTube Shorts • Create scroll-stopping cover images • Build and maintain show-specific thumbnail templates • Ensure consistent branding across episodes • Develop scalable design systems • Test different thumbnail concepts and styles • Iterate based on performance data • Collaborate with producers and content teams • Provide same-day revisions when needed • Work asynchronously with global teams • Maintain strong responsiveness

Role Description This role is pivotal in linking user needs with business goals, creating end-to-end service experiences across diverse touchpoints. You will engage in service discovery, journey design, and continuous improvement, collaborating with cross-functional teams while ensuring alignment between research insights, design execution, and operational effectiveness. Your work will aim to enhance user experiences and foster meaningful interactions, empowering stakeholders while driving design culture through mentorship and shared learning. Be prepared to tackle complex problems and thrive in a dynamic, evolving environment. Accountabilities - Lead service discovery and design strategy initiatives. - Create end-to-end journey maps and service blueprints. - Facilitate workshops for co-creation sessions with stakeholders. - Translate user and operational data into actionable insights. - Conduct usability testing and service pilots. - Collaborate with product teams to align service design with product execution. - Champion inclusive design principles across all service offerings. - Mentor and guide junior designers to elevate design practices. Qualifications - 3-7 years of experience in service design or related fields. - Strong portfolio showcasing end-to-end service design projects. - Expertise in journey mapping and service blueprinting. - Strong systems thinking ability and experience mapping complex ecosystems. - Proven ability to conduct and analyze research across various stakeholder groups. - Exceptional communication skills, especially for conveying complex ideas. - Commitment to inclusive and human-centered design principles. - Ability to adapt and continuously learn emerging methods and tools. Benefits - Full-time remote work with flexible hours. - Competitive salary range from $112,000 to $154,000. - Comprehensive benefits package including health insurance. - Opportunities for professional development and continuous learning. - Collaborative and inclusive work culture. - Access to cutting-edge design tools and resources. - Support for remote work setup and technology needs.

Senior Clinical System Designer in India ICON plc is a world-leading healthcare intelligence and clinical research organization. We’re proud to foster an inclusive environment driving innovation and excellence, and we welcome you to join us on our mission to shape the future of clinical development ICON plc is seeking an experienced Senior Clinical System Designer to join our Clinical Data Management team. In this role, you will be responsible for end‑to‑end Electronic Data Capture (EDC) study build activities within Medidata Rave. You will ensure high‑quality database design, development of data validation rules, and implementation of complex custom functions to support successful clinical trials. Key Responsibilities - Lead the design, development, and configuration of EDC systems using Medidata Rave Architect. - Program data validations, including edit checks, derivations, dynamics, and custom functions, ensuring accuracy and adherence to study requirements. - Oversee complete eCRF build activities, ensuring database readiness for study start‑up. - Develop, test, and deploy edit checks and custom functions to support protocol‑specific reporting and workflow. - Collaborate with cross‑functional teams (Clinical Data Managers, Statisticians, Clinical Operations, etc.) to align database design with study needs. - Conduct quality control checks and resolve issues identified during study build and UAT phases. - Provide technical expertise and mentorship to junior team members in EDC design and programming. - Support process improvements and contribute to ICON’s best‑practice standards in system development. Qualifications - Bachelor’s degree in Life Sciences, Computer Science, Engineering, or related field. - Minimum 5+ years of hands‑on EDC development experience in the pharmaceutical or biotechnology industry. - Strong proficiency with Medidata Rave Architect, including eCRF design, edit check programming, and custom function development. - Medidata Rave Builder Certification is highly desirable. - C# programming knowledge or experience is a plus. - Excellent problem‑solving skills and attention to detail. - Strong communication skills with the ability to collaborate across teams and manage multiple study responsibilities. What ICON can offer you: Our success depends on the quality of our people. That’s why we’ve made it a priority to build a diverse culture that rewards high performance and nurtures talent. In addition to your competitive salary, ICON offers a range of additional benefits. Our benefits are designed to be competitive within each country and are focused on well-being and work life balance opportunities for you and your family. Our benefits examples include: - Various annual leave entitlements - A range of health insurance offerings to suit you and your family’s needs. - Competitive retirement planning offerings to maximize savings and plan with confidence for the years ahead. - Global Employee Assistance Programme, TELUS Health, offering 24-hour access to a global network of over 80,000 independent specialised professionals who are there to support you and your family’s well-being. - Life assurance - Flexible country-specific optional benefits, including childcare vouchers, bike purchase schemes, discounted gym memberships, subsidised travel passes, health assessments, among others. Visit our careers site to read more about the benefits ICON offers. At ICON, inclusion & belonging are fundamental to our culture and values. We’re dedicated to providing an inclusive and accessible environment for all candidates. ICON is committed to providing a workplace free of discrimination and harassment. All qualified applicants will receive equal consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or in order to perform the essential functions of a position, please let us know or submit a request here. Interested in the role, but unsure if you meet all of the requirements? We would encourage you to apply regardless – there’s every chance you’re exactly what we’re looking for here at ICON whether it is for this or other roles. Are you a current ICON Employee? Please click here to apply

Execute creative concepts based on key account briefs, present designs clearly, and collaborate across teams to finalize materials and ensure timely sample delivery while tracking seasonal trends and adhering to corporate identity guidelines.