We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time. Job Summary: *Must possess RN NY license** The Care Manager—Registered Nurse is a key member of our Special Needs Plan (SNP) care team, responsible for coordinating care for members who often face multiple chronic medical and behavioral health conditions, as well as various social determinants of health (SDoH) needs. This role involves conducting comprehensive assessments to evaluate members’ needs and addressing SDoH challenges by connecting them with appropriate resources and support services. The Social Worker provides education and guidance to members and their families on managing chronic conditions and navigating the healthcare system. Additionally, the Care Manager develops and implements individualized care plans, monitors member progress, advocates for necessary services, and collaborates with the interdisciplinary care team to ensure optimal health outcomes. Accurate and timely documentation of assessments and interventions is essential, as is participation in team meetings to discuss member status and care strategies. Key Responsibilities: - 50-75% of the day is dedicated to telephonic engagement with members and the coordination of their care. - Compiles all available clinical information and partners with the member to develop an individualized care plan that encompasses goals and interventions to meet the member’s identified needs. - Provides evidence-based disease management education and support to help the member achieve health goals. - Ensure the appropriate members of the interdisciplinary care team are involved in the member’s care. - Provides care coordination to support a seamless health care experience for the member. - Meticulous documentation of care management activity in the member’s electronic health record. - Collaborate with other participants of the Interdisciplinary Care Team to address barriers to care and develop strategies for maintaining the member’s stable health condition. - Identifies and connects members with health plan benefits and community resources. - Meets regulatory requirements within specified timelines. - The Care Manager RN supports other members of the Care Team through clinical decision making and guidance as needed. - Additional responsibilities as assigned by leadership to support team objectives, enhance operational efficiency, and ensure the delivery of high-quality care to members. This may include participating in special projects, contributing to process improvement initiatives, or assisting with mentoring new team members. Essential Competencies and Functions: - Ability to meet performance and productivity metrics, including call volume, successful member engagement, and state/federal regulatory requirements of this role. - Conduct oneself with integrity, professionalism, and self-direction. - Experience or a willingness to thoroughly learn the role of care management within Medicare and Medicaid managed care. - Familiarity with community resources and services. - Ability to navigate and utilize various healthcare technology tools to enhance member care, streamline workflows, and maintain accurate records. - Maintain strong collaborative and professional relationships with members and colleagues. - Communicate effectively, both verbally and in writing. - Excellent customer service and engagement skills. Required Qualifications - Must have active and unrestricted Registered Nurse (RN) licensure in the state of NY - Proficient in Microsoft Office Suite, including Word, Excel, Outlook, OneNote, and Teams, with the ability to effectively utilize these tools within the context of the CM RN role. - Access to a private, dedicated space to conduct work effectively to meet The requirements of the position. - Confidence working at home / independent thinker, using tools to collaborate and connect with teams virtually. - Minimum 3+ years of nursing experience - Minimum 2+ years of case management, discharge planning and/or home healthcare coordination experience Preferred Qualifications - Experience providing care management for Medicare and/or Medicaid members. - Experience working with individuals with SDoH needs, chronic medical conditions, and/or behavioral health. - Experience conducting health-related assessments and facilitating the care planning process. - Bilingual skills, especially English-Spanish Education - Associate’s of Science in Nursing (ASN) degree and relevant experience in a health care-related field (REQUIRED) - Bachelor’s of Science in Nursing (BSN) (PREFERRED) License - Must have active and unrestricted Registered Nurse (RN) licensure in the state of NY Anticipated Weekly Hours 40 Time Type Full time Pay Range The typical pay range for this role is: $66,575.00 - $142,576.00 This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls.  The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors.  This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above.  Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong. Great benefits for great people We take pride in our comprehensive and competitive mix of pay and benefits – investing in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be. In addition to our competitive wages, our great benefits include: - Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan. - No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching. - Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility. For more information, visit https://jobs.cvshealth.com/us/en/benefits We anticipate the application window for this opening will close on: 04/10/2026 Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.

Role Description The Assistant Manager at SLICK Response Services LTD is a critical role, supporting various aspects of service delivery and office management. The ideal candidate is an excellent multitasker with strong administrative and supervisory skills, capable of providing support to the team's operational and administrative tasks while ensuring effective frontline response services are met. - Assist in the day-to-day management of the office, including staff management, client servicing, and overall operational efficiency - Coordinate with the manager in the implementation of company policies and procedures - Assist in tracking and meeting set Key Performance Indicators (KPIs) - Help manage the company's budget, including tracking expenses and minimizing costs without compromising customer service quality - Act as an initial contact point for staff and clients, maintaining a high level of professionalism and client service at all times - Participate in regular meetings, recording memos and minutes - Motivate and lead the team to reach their performance goals Qualifications - Bachelor's degree in Business Administration, Management, or related field - Minimum of 3 years of experience in a similar role, preferably in customer support or service industry - Extensive knowledge and understanding of management principles and customer service practices - Excellent organizational and leadership abilities - Strong communication and interpersonal skills - Proficiency with office management software like MS Office (MS Excel, MS Word) - Ability to multitask and handle stressful situations Benefits - Competitive compensation package - Comprehensive health insurance benefits - Opportunity for skill and career development - Conducive work environment with a culture that values work-life balance - Participation in a company-supported pension plan

Your potential has a place here with TTEC’s award-winning employment experience. As an Incident Response Manager working remote in the United States, you’ll be a part of bringing humanity to business. #experienceTTEC Our employees have spoken. Our purpose, team, and company culture are amazing and our Great Place to Work® certification in the United States says it all! What You’ll be Doing: As part of our Information Security team, you will support the compliance lifecycle needs of existing Federal clients as well as consult on new projects’ information security and compliance needs. This role will provide vulnerability-management services to project teams, client personnel and on-behalf of stakeholders to comply with a federal agency’s comprehensive security program and the NIST Risk Management Framework (RMF). During a Typical Day You’ll: · Lead Incident Orchestration efforts, serving as the primary responder for security incidents escalated by the SOC, including coordination of containment, eradication, and recovery activities across technical teams. [Security E...ponse Plan | PDF] · Manage and mentor a high‑performing Incident Response and Security Analyst team, providing hands‑on technical guidance, coaching, and professional development to strengthen detection and response capabilities. · Develop, maintain, and continuously improve the Incident Response Plan (IRP) and detailed playbooks for a range of threat scenarios, including ransomware, phishing, insider threat, and third‑party incidents, ensuring alignment with FedRAMP and NIST RMF requirements. [Security E...ponse Plan | PDF], [Incident R...n Test SOP | PDF] · Design and facilitate tabletop and simulation exercises to test incident readiness, validate executive and technical response procedures, and identify gaps prior to real‑world events. [Incident R...n Test SOP | PDF] · Translate complex technical findings into clear, actionable communications for Legal, HR, PR, executive leadership, and client stakeholders during and after security incidents. · Conduct Post‑Incident Reviews (Post‑Mortems) to assess root cause, response effectiveness, and control gaps, driving continuous improvement of security posture, policies, and processes. [Incident R...n Test SOP | PDF] · Configure and execute vulnerability scans of FedRAMP‑authorized environments, analyze results, and lead remediation discussions with technical and business stakeholders. · Prepare, validate, and maintain security and compliance documentation, including System Security Plans (SSP), Risk Assessments (RA), Contingency Plans (CP), Privacy Impact Assessments (PIA), and FIPS categorizations. · Provide end‑to‑end security lifecycle support for major applications supporting Federal clients, partnering closely with project teams and customer stakeholders. · Advise internal and client teams on remediation of security and privacy weaknesses, balancing risk, compliance, and operational impact. · Prepare and deliver security and privacy awareness training tailored to technical teams, business users, and leadership audiences. · Identify, track, and manage POA&Ms, driving corrective action plans through remediation and closure. · Collaborate with cross‑functional teams to support Security Assessment & Authorization (SA&A) / C&A activities, audits, and continuous monitoring efforts. What you Bring to the Role: • 3+ years of experience in Federal government information security and privacy providing direct support to project teams and client stakeholders • 7+ years in CyberSecurity with 4+ years of hands-on experience with industry-standard vulnerability management tools such as Qualys, Tenable, or Rapid7 • Perform vulnerability assessments, conduct research and evaluate relevant risks to the findings • Write runbooks to assist junior-level Engineers and other team members with appropriate reactions and activities based on finding types • Capable of self-direction in situations involving complex vulnerabilities that require in-depth troubleshooting • Ensure solid communication with key stakeholders, including progress on issues or findings and setting relevant expectations • Must be able to participate in and / or lead security assessments and audits Experience with Protected Health Information (PHI), Personally Identifiable Information (PII) in Federal healthcare programs and Payment Card Industry Data Security Standard (PCI DSS) • Experience in preparing security documentation, evaluating and documenting security and privacy controls, and completing non-technical analysis activities • Experience with FedRAMP, NIST 800-53 Rev 4 (or 800-171) or agency equivalent Nice To Have • Some experience with common penetration tools/frameworks (Open Source or Commercial) • Bash and/or Python scripting experience and building API-based integrations What You Can Expect - This is a 100%25 work from home position. - Working with a company and team that is supportive of your career and professional development - An inclusive culture and community minded organization where giving back is encouraged - A global team of curious lifelong learners guided by our company values - Paid time off (PTO) plus wellness and healthcare benefits - And yes... a great compensation package and performance bonus opportunities, benefits you'd expect and maybe a few perks that would pleasantly surprise you (like tuition reimbursement) - Visit TTEC Benefits for U.S. Employees | TTEC for more information. The anticipated range is $120,000-140,000. Actual compensation offers to a candidate may vary based upon geographic location, work experience, education and/or skill levels. About TTEC Our business is about making customers happy. That's all we do. Since 1982, we've helped companies build engaged, pleased, profitable customer experiences powered by our combination of humanity and technology. On behalf of many of the world's leading iconic and hypergrowth brands, we talk, message, text, and video chat with millions of customers every day. These exceptional customer experiences start with you. TTEC is proud to be an equal opportunity employer where all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. TTEC embraces and is committed to building a diverse and inclusive workforce that respects and empowers the cultures and perspectives within our global teams. We aim to reflect the communities we serve, by not only delivering amazing service and technology, but also humanity. We make it a point to make sure all our employees feel valued, belonging, and comfortable being their authentic selves at work. As a global company, we know diversity is our strength because it enables us to view things from different vantage points and for you to bring value to the table in your own unique way.

Your potential has a place here with TTEC’s award-winning employment experience. As an Incident Response Manager working remote in the United States, you’ll be a part of bringing humanity to business. #experienceTTEC Our employees have spoken. Our purpose, team, and company culture are amazing and our Great Place to Work® certification in the United States says it all! What You’ll be Doing: As part of our Information Security team, you will support the compliance lifecycle needs of existing Federal clients as well as consult on new projects’ information security and compliance needs. This role will provide vulnerability-management services to project teams, client personnel and on-behalf of stakeholders to comply with a federal agency’s comprehensive security program and the NIST Risk Management Framework (RMF). During a Typical Day You’ll: · Lead Incident Orchestration efforts, serving as the primary responder for security incidents escalated by the SOC, including coordination of containment, eradication, and recovery activities across technical teams. [Security E...ponse Plan | PDF] · Manage and mentor a high‑performing Incident Response and Security Analyst team, providing hands‑on technical guidance, coaching, and professional development to strengthen detection and response capabilities. · Develop, maintain, and continuously improve the Incident Response Plan (IRP) and detailed playbooks for a range of threat scenarios, including ransomware, phishing, insider threat, and third‑party incidents, ensuring alignment with FedRAMP and NIST RMF requirements. [Security E...ponse Plan | PDF], [Incident R...n Test SOP | PDF] · Design and facilitate tabletop and simulation exercises to test incident readiness, validate executive and technical response procedures, and identify gaps prior to real‑world events. [Incident R...n Test SOP | PDF] · Translate complex technical findings into clear, actionable communications for Legal, HR, PR, executive leadership, and client stakeholders during and after security incidents. · Conduct Post‑Incident Reviews (Post‑Mortems) to assess root cause, response effectiveness, and control gaps, driving continuous improvement of security posture, policies, and processes. [Incident R...n Test SOP | PDF] · Configure and execute vulnerability scans of FedRAMP‑authorized environments, analyze results, and lead remediation discussions with technical and business stakeholders. · Prepare, validate, and maintain security and compliance documentation, including System Security Plans (SSP), Risk Assessments (RA), Contingency Plans (CP), Privacy Impact Assessments (PIA), and FIPS categorizations. · Provide end‑to‑end security lifecycle support for major applications supporting Federal clients, partnering closely with project teams and customer stakeholders. · Advise internal and client teams on remediation of security and privacy weaknesses, balancing risk, compliance, and operational impact. · Prepare and deliver security and privacy awareness training tailored to technical teams, business users, and leadership audiences. · Identify, track, and manage POA&Ms, driving corrective action plans through remediation and closure. · Collaborate with cross‑functional teams to support Security Assessment & Authorization (SA&A) / C&A activities, audits, and continuous monitoring efforts. What you Bring to the Role: • 3+ years of experience in Federal government information security and privacy providing direct support to project teams and client stakeholders • 7+ years in CyberSecurity with 4+ years of hands-on experience with industry-standard vulnerability management tools such as Qualys, Tenable, or Rapid7 • Perform vulnerability assessments, conduct research and evaluate relevant risks to the findings • Write runbooks to assist junior-level Engineers and other team members with appropriate reactions and activities based on finding types • Capable of self-direction in situations involving complex vulnerabilities that require in-depth troubleshooting • Ensure solid communication with key stakeholders, including progress on issues or findings and setting relevant expectations • Must be able to participate in and / or lead security assessments and audits Experience with Protected Health Information (PHI), Personally Identifiable Information (PII) in Federal healthcare programs and Payment Card Industry Data Security Standard (PCI DSS) • Experience in preparing security documentation, evaluating and documenting security and privacy controls, and completing non-technical analysis activities • Experience with FedRAMP, NIST 800-53 Rev 4 (or 800-171) or agency equivalent Nice To Have • Some experience with common penetration tools/frameworks (Open Source or Commercial) • Bash and/or Python scripting experience and building API-based integrations What You Can Expect - This is a 100%25 work from home position. - Working with a company and team that is supportive of your career and professional development - An inclusive culture and community minded organization where giving back is encouraged - A global team of curious lifelong learners guided by our company values - Paid time off (PTO) plus wellness and healthcare benefits - And yes... a great compensation package and performance bonus opportunities, benefits you'd expect and maybe a few perks that would pleasantly surprise you (like tuition reimbursement) - Visit TTEC Benefits for U.S. Employees | TTEC for more information. The anticipated range is $120,000-140,000. Actual compensation offers to a candidate may vary based upon geographic location, work experience, education and/or skill levels. About TTEC Our business is about making customers happy. That's all we do. Since 1982, we've helped companies build engaged, pleased, profitable customer experiences powered by our combination of humanity and technology. On behalf of many of the world's leading iconic and hypergrowth brands, we talk, message, text, and video chat with millions of customers every day. These exceptional customer experiences start with you. TTEC is proud to be an equal opportunity employer where all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. TTEC embraces and is committed to building a diverse and inclusive workforce that respects and empowers the cultures and perspectives within our global teams. We aim to reflect the communities we serve, by not only delivering amazing service and technology, but also humanity. We make it a point to make sure all our employees feel valued, belonging, and comfortable being their authentic selves at work. As a global company, we know diversity is our strength because it enables us to view things from different vantage points and for you to bring value to the table in your own unique way.