• Leading the preparation, submission, and maintenance of regulatory documents for EU CTIS submissions. • Providing expertise and guidance on regulatory requirements and standards to internal teams. • Interfacing with regulatory agencies to address inquiries, submissions, and approvals. • Monitoring changes in regulations and guidelines to ensure compliance and mitigate risks. • Collaborating cross-functionally to support regulatory aspects of clinical trial planning and execution.

• Assist the SM Study Lead and study team with the operational conduct of clinical studies (e.g., CTT minutes, clinical supplies planning/tracking, lab specimen tracking, imaging data reconciliation, status update reports, study closeout activities) • May support a single study or multiple studies • May lead a study with limited scope (e.g., Survival Follow-up) • May be responsible for tracking study timelines and will be proficient in project management tools • May interact with internal and external stakeholders (study sites, vendors, committees, etc.) in support of clinical study objectives.

• Own the overall strategy, roadmap, and success metrics for Thyme Care’s provider intervention and drug incentive programs • Partner closely with Commercial Directors to identify target practices • Serve as a key client-facing leader for provider intervention programs

• Tracks issue resolution trends, reporting insights, and tool metrics to drive accurate issue resolution • Implements tools, reporting, and metrics to drive high-quality issue resolution and regularly communicates trends to executive leadership • Resolves escalated, executive, and high-complexity issues • Collaborates with the leadership and analytics teams to inform strategy for issue resolution • Designs and documents processes that deliver customer-focused solutions while mitigating risk and maintaining compliance with industry trends and regulations • Ensures smooth transitions between involved teams by evaluating tools and processes with third-party administrators (TPA) • Drives continuous process improvement and cross-functional problem solving using internal metrics and analytics and industry best practices • Manages team training and development and procedure enhancement to support timely issue resolution • Tracks individual and overall performance by quantitative and qualitative measurements and provides feedback and direction to the team • Monitors daily operations, revises and enhances staffing policy; collaborates with operations leaders on capacity and demand modeling • Performs other functions, duties, and projects as assigned