Conduct thorough investigations of unregulated child care facilities, assess exemption requests, and engage communities to promote regulated care. Take enforcement actions where necessary, ensuring compliance with child care regulations and safety...

Title: Commercial Operations Technology Manager (32537) Location: United States - Ohio Job Description: Requisition ID 32537 Customer Service & Support Full Time Regular Information about #32537 Commercial Operations Technology Manager Work Location: This role can work remotely in the continental US, provided that core business hours (Eastern Standard Time) are maintained Formulated to Care For more than 75 years, GOJO, Makers of PURELL® has been powered by people who are energized by helping the world experience greater health and well-being. The positive impact of our PURELL® hand and surface hygiene solutions is driven by our global community of highly collaborative and talented team members who love to learn, innovate, care for each other, and deliver our Purpose of Saving Lives and Making Life Better. Role Objective This role leads the transformation and ongoing optimization of Commercial Operations technology and systems. Partnering closely with IT and business teams, it drives strategic initiatives, continuous improvement, and automation that improves efficiency, delivers an effortless customer experience, and supports realization of business outcomes. The role oversees system performance and enhancements, translates business needs into technical solutions, and builds and develops a high performing team of systems professionals. performing team of systems professionals. Essential Functions and Responsibilities - Transformation & Project Leadership - Lead strategic technology projects across commercial operations, overseeing implementation of the commercial operations transformation roadmap in partnership with IT and business teams - Leverage strong operational and technology knowledge to identify opportunities to leverage systems to improve efficiency and drive an effortless customer experience - Support development of business case documentation for roadmap initiatives - Identify KPIs and drive reporting to stakeholders on status and impact of transformation efforts - Continuous Improvement - Establish process for soliciting, prioritizing, and gaining stakeholder alignment on continuous improvement opportunities for SAP, Salesforce, Conexiom, and EDI workflows - Partner with IT and other system stakeholders to design and implement identified continuous improvement opportunities - Drive regular connections with IT teams to translate business needs into technical requirements, and to track and monitor status of projects - Develop training and knowledge hub to support commercial operations teams in maximizing use of systems - Act as SME for system-related projects; influence technology strategy - Champion automation and process optimization across Commercial Operations - System Management - Monitor system performance for call center technology, SAP order processing, and Salesforce workflows, coordinating with IT to address issues as needed - Partners with teams on the configuration, testing, and deployment of system enhancements - Ensure business requirements work within allocation rules and OOS standards[TG1.1][RP1.2][GT1.3] - Team Leadership - Manage System Specialists and Systems Analysts - Build leadership, operational, and customer‑centric capabilities across team - Coach and develop team through regular performance reviews, feedback, and individualized development plans - Define and monitor SLAs for how team will review, prioritize and implement requests Education and Experience - Experience independently leading complex projects from design through go live, working with cross-functional stakeholders - Expert ERP/CRM knowledge (SAP, Salesforce); BI tools (Tableau, Power BI); advanced Excel - Familiarity with APIs, data mapping, and integration concepts - Bachelor’s degree preferred; MBA or technical certifications preferred - With degree, minimum five (5) years of experience in customer service/operations or technology roles - Requires minimum of 8 years' experience without degree - Minimum 4 years experience in leadership roles managing multiple teams or functions Supervision/Coordination - Mentors managers within GOJO - Directly supervises some GOJO team members in the customer operations organization - Influences enterprise-level projects and organizational change Travel Requirements Overnight Travel - sporadic - required. Travel between campus locations in Northeast Ohio as needed Compensation & Benefits The expected starting pay for this role is between 92,200.00 - 126,800.00 per year. Within this range, an offer will depend on factors such as level of experience and technical competencies relevant to this specific role, as well as internal equity considerations. In addition to base pay, all GOJO team members are bonus eligible. Click Here for a comprehensive list of benefits we offer including 401(k) match, parental leave, and onsite well-being care. To Apply: To apply for this position, please complete the online application process. You will have an opportunity to include your resume and a cover letter. GOJO is an Affirmative Action/Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status or status as an individual with a disability. Applicants must be lawfully authorized to work in the United States. Recruiters, Search Agencies or others referring candidates to GOJO Industries, Inc. without written authorization from GOJO Industries, Inc. Human Resources will not be compensated in any way for their online referral even if GOJO Industries, Inc. hires the candidate. GOJO does not seek or respond to unsolicited resumes for positions that are not listed in the Careers section.

Title: Consulting Commercial Leader, Life Sciences and Environmental Health & Safety Location: Astoria United States Job Description: Consulting Commercial Leader, Life Sciences and EHS Triumvirate Environmental is one of the largest integrated environmental services firms in North America, serving the life sciences, healthcare, higher education, and advanced manufacturing sectors. Our model combines on-site embedded personnel, project-based consulting, field services, and waste management into a single platform that delivers comprehensive solutions no pure-play competitor can replicate. With more than 500 embedded professionals working inside client facilities across the country, we maintain deep, enduring relationships with many of the most recognized names in pharmaceutical manufacturing, biotechnology, and medical devices. We are in a significant growth phase, scaling our consulting and professional services division substantially over the next several years. What sets Triumvirate apart is that we do not just manage waste. We transform it. Our Plastics4Purpose program, built over more than a decade organically and through acquisition, converts tens of millions of pounds of regulated medical and laboratory plastics into commercial products every year. Combined with our embedded personnel who drive daily waste reduction and segregation improvement inside client facilities, and our consulting team who designs the multi-year circularity programs that close the gap between published targets and operational reality, we deliver the kind of self-funding projects that CFOs actively want in their capital plans. About the Role The Consulting Commercial Leader is a senior consulting leader who both wins and oversees delivery of complex consulting engagements for clients in life sciences, healthcare, and advanced manufacturing. You will carry a personal book of business targeting $3 million or more in annual revenue while leading the delivery of multi-site, multi-disciplinary consulting programs at scale. What makes this role different from a traditional consulting partner position is the commercial engine behind you. Our embedded sales organization has built robust multi-decade relationships and proven track records with some of the most exciting companies in pharma and life sciences. They are skilled at opening doors that traditional consulting firms spend years trying to access, and they generate real-time intelligence from inside client operations that no competitor can replicate. Your ability to convert that intelligence into multi-million dollar consulting programs, and to deliver results that strengthen the full client relationship across all of Triumvirate's service lines, is what defines success in this role. The ideal candidate brings management consulting rigor and deep life sciences domain expertise. We value backgrounds in operational excellence, Lean and Six Sigma, manufacturing process optimization, regulatory compliance, and circularity program design as highly as traditional EHS consulting experience. What matters most is demonstrated experience developing and running multi-million dollar consulting programs for life sciences organizations, including programs that deliver measurable waste reduction, material recovery, and operational cost savings, and the ability to do so at enterprise scale. This position reports to our Head of Consulting. This role offers a hybrid work model and can be based anywhere on the East Coast between Boston, MA and Raleigh, NC. Essential Responsibilities - Build and manage a personal book of consulting business, targeting $3 million or more in annual revenue through a combination of new business development and expansion of existing client relationships. - Oversee the delivery of complex, multi-site consulting engagements including compliance program assessments, operational excellence initiatives, safety program development, industrial hygiene evaluations, environmental permitting support, and circularity advisory services such as waste characterization studies, waste stream optimization, green laboratory certifications, and multi-year material recovery programs designed with quantified savings and clear payback periods. - Develop and execute multi-million dollar consulting programs that span multiple client sites, disciplines, and years, managing large-scale engagements with the rigor and structure expected in management consulting environments. - Develop trusted advisor relationships with VP-level and C-level EHS, operations, quality, and facilities leaders at pharmaceutical, biotech, medical device, and healthcare organizations. - Collaborate with field sales professionals and account managers to identify and pursue consulting opportunities within Triumvirate's existing client base, leveraging the intelligence generated by on-site embedded personnel. - Scope, price, and propose consulting engagements that reflect the full value of the client relationship, including circularity programs structured as self-funding initiatives with clear ROI, balancing project margins with the strategic importance of the account across all of Triumvirate's service lines. - Manage engagement economics including staffing, utilization, scope control, and margin performance. Identify and mitigate scope creep early. - Recruit, develop, and mentor consulting staff, building a team capable of delivering consistently high-quality work and growing into client-facing roles. - Contribute to the development of standardized methodologies, proposal templates, and delivery frameworks that improve consistency and efficiency across the consulting practice. - Represent Triumvirate at industry conferences and client events. Contribute to thought leadership through publications, presentations, and webinars. Required Qualifications - 10+ years of progressive experience in life sciences consulting, EHS consulting, operational excellence, or a related professional services discipline, with at least 5 years of direct business development and client management responsibility. - Demonstrated track record of building and sustaining a personal book of business of $2 million or more annually. - Experience developing and managing multi-million dollar consulting programs at enterprise scale, including multi-site, multi-year engagements with complex stakeholder environments. - Technical depth in two or more of the following: occupational safety, industrial hygiene, environmental compliance, process safety, manufacturing process optimization, Lean/Six Sigma, operational excellence, or circularity and waste reduction. - Experience delivering consulting services to clients in life sciences, pharmaceutical manufacturing, biotechnology, or healthcare settings. - Strong project management skills with experience managing multi-site, multi-disciplinary engagements with budgets exceeding $500,000. - Excellent written and verbal communication skills, with the ability to present to executive audiences and translate technical findings into business recommendations. - Must be eligible to work in the United States without future sponsorship. Preferred Qualifications - Background in management consulting, operational excellence, or Lean/Six Sigma with application to life sciences manufacturing, quality, or regulatory environments. - Knowledge of circularity frameworks, energy efficiency, waste reduction, or compliance-driven operational improvement programs in regulated industries is a plus. #LI-Hybrid #LI-JB1 Besides Health, Dental and Vision Insurance, we contribute to a 401k, offer a generous tuition reimbursement program, TONS of safety training for some positions with opportunities for external trainings and certifications, Mentorship & Career Succession Planning, Relocation Opportunities, Auto/Home insurance discounts, pet assistance discount plans, discounted movie passes & more! To learn more about our business, culture, and the exciting work that we are doing in the industry, find us on LinkedIn, Instagram (@triumvirateenvironmental), or our website! Triumvirate Environmental is committed to a diverse and inclusive workplace. As an Equal Opportunity Employer (EOE), Triumvirate does not discriminate based on race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Individuals with Disabilities and Protected Veterans are encouraged to apply. If you have a disability and need accommodation during the application and hiring process, please contact us at https://www.triumvirate.com/contact or call us at 888-834-9697. The requirements listed above are representative of the knowledge, skill, and/or ability required. To view our California Privacy Notice and Policy, click here. Actual starting base pay may vary based on factors such as education, experience, skills, location and budget. Pay Range $200,000—$250,000 USD

• The Customer Operation Manager demonstrates accountability for functional, business, and broad company objectives • Integrate and develop processes that meet business needs across the organization • Manage complex issues within functional areas of expertise • Be involved in long-term planning and contribute to overall business strategy • Responsible for GE90 engine overhaul TAT and cost in GE90 offload shop for worldwide GE90 customers • Responsible for the fulfillment from engine removal to redelivery for assigned customer(s) • Participate in the operating rhythm between supply chain and offload shop • Own the MOR bowler chart critical actions on TAT, cost and quality • Integrate intelligent slot tracking and improve W2W by risk management and mitigation • Organize and support program and technical reviews with customer • Maintain the customer’s material picking rule and back to birth documentation database • Manage the material cost review and decision of scrapped parts salvage plan • Track and monitor the cost trend versus CMR budget for each engine shop visit • Drive the deep dive analysis to identify the gap and follow up the implement of improvement plan • Support the on-site Customer Operation Leader on analytics and commercial negotiations • Activate FLIGHT DECK for continuously improving operational processes and problem-solving issues