Technical Sales Support Specialist Job Purpose A Sales Technical Support Specialist plays a crucial role in bridging the gap between the sales team and the technical aspects of a company's products or services. Their main responsibility is to assist in the sales process by providing technical expertise, ensuring that customers understand the value and functionality of the products, and supporting sales teams with detailed product knowledge. Experience Professional experience in the role or similar: 1à3 years Management experience: preferably in vending industry, horeca and/or equipment installation. Highest Education Level*: High school or ITS (electronics or tecnical specialization) Key Responsibilities - Manage technical training for clients and local Epta entities during client visits. - Implementation of remote support through digital platforms Implementation of digital training such as eLearning and video instructions - Support the client technical department to integrate Epta solutions - Assist clients in managing warranty requests and/or spare parts orders through our portal - Contribute to customer satisfaction by presenting Epta solutions (with a focus on technical aspects and innovation) - Collect market information and client needs - Collaborate with internal departments to improve Epta solutions based on client needs - Promote sales activities and sell all products and services of new equipment Don’t let a few unmet requirements chill your enthusiasm! If you’re excited about the role and believe you have the potential to excel, click “Apply” anyway. We love fresh energy and are eager to see what you bring to the table! Why work for Epta At Epta, we believe our employees are the driving force behind our success. That’s why we offer a thoughtful range of perks designed to inspire, support, and celebrate our team every step of the way. - Join Epta in this permanent role, where you'll experience a great blend of new technologies and a modern workplace culture. - We take development opportunities seriously! Take part in a variety of training through our Epta Academy and external training partners. - Epta offers the opportunity for remote work whenever possible, along with providing the necessary technical equipment. - Balance work and personal life perfectly with our flexible working hours. - Give back more than we receive: Join our volunteering activities and help make the world a better place. Our story We at the Epta Group are a dynamic and growing international company, delivering cutting-edge commercial refrigeration solutions that impact everyday life—from ensuring fresh food in supermarkets to keeping the perfect chill in your favorite café. Our global network includes manufacturing facilities, sales entities and service organizations —all working together to provide sustainable and innovative solutions. We support customers in their green transition and support them as a fully integrated provider, from the layout of the store to the after-sales support. With over 8,000 employees, Epta fosters an environment of continuous development. We offer career growth, extensive training, and the opportunity to thrive in a company where every challenge is a chance to create value and inspire our people. Guided by our values, we are committed to professional excellence, sustainability, and innovation in every aspect of our work. We welcome applications from all individuals, regardless of gender, race, ethnicity, religion, sexual orientation, disability, parental status, or social origin. At Epta, your unique perspective is what keeps us innovative and cool.

Job Title Customer Service Representative Job Description Summary PART TIME ROLE - SUNDAY/MONDAY/TUESDAY The primary responsibility of this position is to provide inbound customer service phone and email support to customers with questions, issues, or requesting facility services. Provides a variety of documentation duties as a result of these inquiries for the facility. Will act as key point of contact with customers, promoting positive customer relationships. Will respond and follow up to customer inquiries by researching status of work requests and projects. Interact with other departments to ensure services are met.Job Description Schedule: Sunday 12pm - 8:30pm & Monday/Tuesday 2pm - 8:30pm ESSENTIAL FUNCTIONS & RESPONSIBILITIES: - Answers telephone inquiries for the day to day building maintenance issues, following standards, dispatch appropriate personnel as required, or redirect calls as necessary. Escalate calls as required. - Receives all work order requests via telephone or email and creates work order, determining description, correct trade skill set, priority, location, requestor and contact information. - Utilizes multiple CMMS systems to distribute, coordinate, track and monitor requests - Contacts customers to ascertain data omitted on work orders and follow up to determine customer satisfaction. - Maintains ongoing contact with Internal Clients to ensure follow through on requests (work order updates, completion, etc.) - Has general knowledge of facilities, technician capabilities, and knowledge of equipment used. - Provides daily transitions to team and Management to include unresolved issues, main events and quality programs - Tracks and assists in resolution of customer issues and follow-up. - May be asked to perform random completed WO surveys to provide management with customer satisfaction report. - Follows the utmost professionalism, positive corporate image, and enthusiasm when dealing with customer. - Must be able to work in a team environment, communicate with other agents, develop computer skills, and promote a positive work ethic. - Other duties assigned by Supervisor or Senior Leadership. REQUIREMENTS (Knowledge, Skills, Abilities, and Education and/or Experience): - High School diploma or equivalency. - Experience in a maintenance environment and has an understanding of how it functions. - Ability to speak, read, and write English fluently. - Customer service experience in a contract service industry - Strong computer and verbal communication skills, including experience with a CMMS and Web-based Management Systems. - Pleasant and personable and patient disposition - Excellent organizational skills - Ability to remain calm and courteous when handling difficult calls and requests. - Ability to apply sound judgment and decision-making skills in dealing with a variety of issues. - Able to accurately enter data into a database. - This individual should be self-motivated, stress and pressure resistant, as well as a quick learner. - Must be willing to continue training in their skill set to maintain knowledge in the latest equipment and technologies in their assigned duties. - Have the ability and willingness to work rotational shift, if necessary, including days, evenings, and nights as well as overtime, weekends and holidays as required. - Willingness to perform all assigned tasks within their ability. - Proficient with Office 365, Excel, ETC REMOTE WORK REQUIREMENTS - High-speed internet (150-300 mbps. download) is required for this role. Connection must support video meetings, remote system access, consistent productivity, with uninterrupted workflow. - Employees must have a quiet, distraction-free workspace suitable for professional phone conversations and to protect customer information. - Camera-on participation is required during meetings and trainings, as we operate in a fully virtual environment and rely on video presence for collaboration, engagement, and team connection. - The workspace must be able to accommodate multiple screens and provide an ergonomic setup that supports productivity. - To maintain business continuity, employees are expected to have a backup plan for connectivity disruptions, including access to an alternate location (such as a co-working space, library, or other reliable environment) in case of home internet or power loss. WORKING CONDITIONS and/or PHYSICAL REQUIREMENTS: The employee is regularly required to sit for extended periods; enter information into a computer via keyboard; talk and hear; vision abilities sufficient to view a computer monitor. The work environment is consistent with a typical office environment. Employee must possess the necessary capabilities to perform all required functions listed above. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The job description does not constitute an employment agreement between the employer and employee and is subject to change by the employer as the needs of the employer and requirements of the job change. I have read the job description and I am able to perform the essential functions and meet the working conditions, physical and mental demands of the job. I understand that reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Cushman & Wakefield also provides eligible employees with an opportunity to enroll in a variety of benefit programs, generally including health, vision, and dental insurance, flexible spending accounts, health savings accounts, retirement savings plans, life, and disability insurance programs, and paid and unpaid time away from work. In addition to a comprehensive benefits package, Cushman and Wakefield provide eligible employees with competitive pay, which may vary depending on eligibility factors such as geographic location, date of hire, total hours worked, job type, business line, and applicability of collective bargaining agreements. The compensation that will be offered to the successful candidate will depend on factors such as whether the position is covered by a collective bargaining agreement, the geographic area in which the work will be performed, market pay rates in that area, and the candidate’s experience and qualifications. The company will not pay less than minimum wage for this role. The compensation for the position is: $17.00 - $19.00 C&W Services is an Equal Opportunity employer to all protected groups, including protected veterans and individuals with disabilities. Discrimination of any type will not be tolerated. In compliance with the Americans with Disabilities Act Amendments Act (ADAAA), if you have a disability and would like to request an accommodation in order to apply for a position at C&W Services, please call the ADA line at 1-888-365-5406 or email Accommodations@cushwake.com. Please refer to the job title and job location when you contact us. INCO: “C&W Services”

At this time, FLVS is only considering candidates who possess a teaching certification issued by the State of Florida within the content area specified below. PLEASE NOTE: Your application will expire one year from the time of submission. Please feel free to apply to any other positions for which you may qualify. Our team members enjoy competitive salaries, a well-rounded benefits package, generous paid time off (including 25 holidays, vacation, and sick leave), and an array of professional development opportunities.  We’re always looking to add to our team of more than 3,000 dedicated professionals who are leading online education worldwide with transformative digital solutions – personalized to every student.  Job Posting End Date: Deadline to apply is 11:59 PM on 03-31-2026 Job Title: Florida Virtual School Flex High School Spanish Instructor Florida Certified Contract Type: 12 Month Annual Salary: Instructor‐ 12 Month ($57,000/annual) Location: Remote Office or School Based Facility as assigned Job Description Summary: Our Mission is to equip students for success by developing and delivering highly effective digital learning through an intuitive online platform. FLVS does not discriminate in admission or access to, or treatment or employment in its programs and activities on the basis of race, color, religion, age, sex, national origin, marital status, disability, genetic information or any other reason prohibited by law. The Position: Position General Summary: The Instructor provides an educational atmosphere where students have the opportunity to fulfill their potential for intellectual, emotional, physical, and psychological growth. The Instructor organizes and implements an instructional program that results in students achieving academic success in accordance with FLVS and state policies and laws. Essential Position Functions: - Plan, prepare, and implement instructional activities that contribute to a climate where students are actively engaged in meaningful learning experiences - Identify, select, create, and modify instructional resources to meet the needs of the students with varying backgrounds, learning styles, and special needs - Assist in assessing changing curricular needs and offer plans for improvement - Maintain effective and efficient record-keeping procedures - Provide a positive environment in which students are encouraged to be actively engaged in the learning process - Communicate with students, parents, and internal and external professionals within established timelines - Collaborate with peers to enhance the instructional environment for students by participating in activities which include, but are not limited to, team teaching, meetings, staff development, communities of practice, and various committees - Model professional and ethical standards when dealing with students, parents, peers, and community members - Ensure that student growth and achievement are continuous and appropriate for age group, subject area, and/or program classification - Establish and maintain cooperative working relationships with students, parents, schools, and colleagues measured by FLVS district/school survey results - Meet specific course and school-wide student performance goals - Demonstrate gains in student performance - Participate in research and presentations about online teaching; this may include activities such as, authoring articles, hosting workshops, sharing of information for professional growth, and student outreach events and activities - Participate in blended learning models, which include both online and classroom instruction and interaction with students at various schools and districts across the state; may be required to report to an assigned school - May be responsible for instructional tutoring - Meet professional obligations through efficient work habits such as, meeting deadlines, honoring schedules, coordinating resources and meetings in an effective and timely manner, and demonstrating respect for others - All work responsibilities are subject to having performance goals and/or targets established (These essential functions are not to be construed as a complete statement of all duties performed. Employees will be required to perform other job related duties as required.) Minimum Requirements: Education/Licensure/Certification: - Bachelor’s Degree - Valid Florida Professional Teaching Certificate in content area assigned OR proof of active enrollment in a stated-approved EPI or MAT program AND either a valid Florida state-issued Statement of Eligibility OR valid Temporary Certificate in content area assigned - Endorsements as required by Florida Department of Education Experience: - Three years’ teaching experience, preferred Knowledge, abilities and skills: - Operational knowledge of the Internet and Web-related technologies - Possess strong verbal and written communication skills - Work independently with little direct supervision - Demonstrated ability to collaborate on group projects and work as part of a team - Must be responsible, accountable and self-motivated - Demonstrated strong work ethic to achieve school goals - Display effective prioritizing, organizing, and time-management skills; ability to meet aggressive deadlines - Ability to learn and apply all required and recommended FLVS computer applications to create efficiency and consistency in internal workflows and instructional practices - Demonstrated ability to successfully support the FLVS core competencies, values, and expectations for student-centered behaviors CORE COMPETENCIES FOR SUCCESS: JOB KNOWLEDGE AND SKILLS Team member carries out essential job functions with accuracy, engages in ongoing and relevant professional learning, applies new knowledge effectively, and demonstrates mastery of job-specific skills PRODUCTIVITY Team member produces high quality work, meets organizational and departmental deadlines, balances multiple responsibilities, manages time effectively, and seeks ways to improve processes and productivity COMMUNICATION Team member communicates clearly in written and verbal formats, collaborates effectively, demonstrates professionalism in all interactions, exhibits strong interpersonal skills, and contributes to a positive team and professional community CUSTOMER FOCUS Team member addresses the needs of internal and external customers, analyzes problems effectively, contributes to innovative solutions, seeks opportunities for improvement, and successfully adapts to change Physical Requirements and Environmental Conditions: - Location: Remote Office or School-Based Facility as assigned - Frequency of travel: Occasional travel may be required to various schools as daily work locations, as well as lab visits, meetings, trainings, and conferences; assigned locations will vary, and may require overnight stays - Light physical activities and efforts required working in an office environment (Reasonable accommodations will be made in accordance with existing ADA requirements for otherwise qualified individuals with a disability.)

Job Title Customer Service Representative Job Description Summary The primary responsibility of this position is to provide inbound customer service phone and email support to customers with questions, issues, or requesting facility services. Provides a variety of documentation duties as a result of these inquiries for the facility. Will act as key point of contact with customers, promoting positive customer relationships. Will respond and follow up to customer inquiries by researching status of work requests and projects. Interact with other departments to ensure services are met.Job Description Schedule: Tuesday - Saturday: 7AM - 3:30 PM EST ESSENTIAL FUNCTIONS & RESPONSIBILITIES: - Answers telephone inquiries for the day to day building maintenance issues, following standards, dispatch appropriate personnel as required, or redirect calls as necessary. Escalate calls as required. - Receives all work order requests via telephone or email and creates work order, determining description, correct trade skill set, priority, location, requestor and contact information. - Utilizes multiple CMMS systems to distribute, coordinate, track and monitor requests - Contacts customers to ascertain data omitted on work orders and follow up to determine customer satisfaction. - Maintains ongoing contact with Internal Clients to ensure follow through on requests (work order updates, completion, etc.) - Has general knowledge of facilities, technician capabilities, and knowledge of equipment used. - Provides daily transitions to team and Management to include unresolved issues, main events and quality programs - Tracks and assists in resolution of customer issues and follow-up. - May be asked to perform random completed WO surveys to provide management with customer satisfaction report. - Follows the utmost professionalism, positive corporate image, and enthusiasm when dealing with customer. - Must be able to work in a team environment, communicate with other agents, develop computer skills, and promote a positive work ethic. Other duties assigned by Supervisor or Senior Leadership. REQUIREMENTS (Knowledge, Skills, Abilities, and Education and/or Experience): - High School diploma or equivalency. - Experience in a maintenance environment and has an understanding of how it functions. - Ability to speak, read, and write English fluently. - Customer service experience in a contract service industry - Strong computer and verbal communication skills, including experience with a CMMS and Web-based Management Systems. - Pleasant and personable and patient disposition - Excellent organizational skills - Ability to remain calm and courteous when handling difficult calls and requests. - Ability to apply sound judgment and decision-making skills in dealing with a variety of issues. - Able to accurately enter data into a database. - This individual should be self-motivated, stress and pressure resistant, as well as a quick learner. - Must be willing to continue training in their skill set to maintain knowledge in the latest equipment and technologies in their assigned duties. - Have the ability and willingness to work rotational shift, if necessary, including days, evenings, and nights as well as overtime, weekends and holidays as required. - Willingness to perform all assigned tasks within their ability. - Proficient with Office 365, Excel, ETC REMOTE WORK REQUIREMENTS - High-speed internet (150-300 mbps. download) is required for this role. Connection must support video meetings, remote system access, consistent productivity, with uninterrupted workflow. - Employees must have a quiet, distraction-free workspace suitable for professional phone conversations and to protect customer information. - Camera-on participation is required during meetings and trainings, as we operate in a fully virtual environment and rely on video presence for collaboration, engagement, and team connection. - The workspace must be able to accommodate multiple screens and provide an ergonomic setup that supports productivity. - To maintain business continuity, employees are expected to have a backup plan for connectivity disruptions, including access to an alternate location (such as a co-working space, library, or other reliable environment) in case of home internet or power loss. WORKING CONDITIONS and/or PHYSICAL REQUIREMENTS: The employee is regularly required to sit for extended periods; enter information into a computer via keyboard; talk and hear; vision abilities sufficient to view a computer monitor. The work environment is consistent with a typical office environment. Employee must possess the necessary capabilities to perform all required functions listed above. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The job description does not constitute an employment agreement between the employer and employee and is subject to change by the employer as the needs of the employer and requirements of the job change. I have read the job description and I am able to perform the essential functions and meet the working conditions, physical and mental demands of the job. I understand that reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Cushman & Wakefield also provides eligible employees with an opportunity to enroll in a variety of benefit programs, generally including health, vision, and dental insurance, flexible spending accounts, health savings accounts, retirement savings plans, life, and disability insurance programs, and paid and unpaid time away from work. In addition to a comprehensive benefits package, Cushman and Wakefield provide eligible employees with competitive pay, which may vary depending on eligibility factors such as geographic location, date of hire, total hours worked, job type, business line, and applicability of collective bargaining agreements. The compensation that will be offered to the successful candidate will depend on factors such as whether the position is covered by a collective bargaining agreement, the geographic area in which the work will be performed, market pay rates in that area, and the candidate’s experience and qualifications. The company will not pay less than minimum wage for this role. The compensation for the position is: $17.00 - $19.00 C&W Services is an Equal Opportunity employer to all protected groups, including protected veterans and individuals with disabilities. Discrimination of any type will not be tolerated. In compliance with the Americans with Disabilities Act Amendments Act (ADAAA), if you have a disability and would like to request an accommodation in order to apply for a position at C&W Services, please call the ADA line at 1-888-365-5406 or email Accommodations@cushwake.com. Please refer to the job title and job location when you contact us. INCO: “C&W Services”