• Support of IT systems and Linux-based environments • Monitoring incoming requests and managing ticket queues • Dispatching incidents and service requests to appropriate resolver teams • Initial incident analysis and basic troubleshooting • Supporting access management processes • Assisting with patch management and system updates • Creating and maintaining technical documentation • Supporting senior engineers during ongoing operational tasks and projects • Collaborating closely with teams located in the Netherlands • Ensuring proper ticket handling according to SLA and operational procedures

Description This position can be 100% remote anywhere in the US. As a Senior Software Developer at ICF, you play the central role in driving innovation and using technology to drive connections through multi-channel experience. If you have an incredible passion for innovative technology development and enjoy working with clients, ICF is the place for you. You should have experience with common development tools, techniques, and numerous programming languages. All team members are very dynamic with experience delivering end-to-end solutions, quite often skilled in front-end and back-end technologies. ICF is a rapidly growing, entrepreneurial, multi-faceted consulting company, seeking an Angular Front-End Developer to support our Department of Alcohol and Tobacco Tax and Trade Bureau project that is migrating its prime applications to Azure Cloud. Essential Functions: - Stay up to date on assigned specialties, work on expanding to others. - Work in a full life-cycle software engineering project environment. - Conduct thorough code reviews, implement unit and integration tests, and ensure code quality. - Bring new ideas, tools, services, and techniques to the group. - Use analytical thinking to make decisions based on facts and metrics whenever possible. - Be willing to step up and lead initiatives at, or slightly above, your title. - Develop and follow ICF coding standards. - Demonstrate a desire to learn and accept new challenges within and outside of the team. - Foster asynchronous communication approaches and thrive in a remote working environment. - Expected to own smaller efforts and components of larger projects. Minimum Qualifications: - 3+ years of experience with Frontend development with frameworks such as Angular or React (Angular preferred) - 3+ years of experience writing and debugging SQL queries and building applications that integrate with relational databases such as SQL Server. - 2+ years of working with REST APIs. - 2+ years of experience with Agile and Scrum methodologies, including sprint planning, stand-ups, and retrospectives. - 2+ years of experience in DevSecOps and CI/CD pipeline experience - US Citizenship is required (per federal government regulations for this position). - Must be able to obtain Public Trust clearance. - MUST RESIDE IN THE United States (U.S.) and the work MUST BE PERFORMED in the United States (U.S.), as this work is for a federal contract and laws do apply. Preferred Skills: - Docker and Kubernetes. - 2+ years of experience working with Azure Cloud - Bachelor’s degree in computer science, management information systems, mathematics, or equivalent experience. - Strong communication skills, both written and verbal. #DMX24 #Indeed #LI-CC1 #Clearance #yru22 Working at ICF ICF is a global advisory and technology services provider, but we’re not your typical consultants. We combine unmatched expertise with cutting-edge technology to help clients solve their most complex challenges, navigate change, and shape the future. We can only solve the world's toughest challenges by building a workplace that allows everyone to thrive. We are an equal opportunity employer. Together, our employees are empowered to share their expertise and collaborate with others to achieve personal and professional goals. For more information, please read our EEO policy. We will consider for employment qualified applicants with arrest and conviction records. Reasonable Accommodations are available, including, but not limited to, for disabled veterans, individuals with disabilities, and individuals with sincerely held religious beliefs, in all phases of the application and employment process. To request an accommodation, please email Candidateaccommodation@icf.com and we will be happy to assist. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.  Read more about workplace discrimination rights or our benefit offerings which are included in the Transparency in (Benefits) Coverage Act. Candidate AI Usage Policy At ICF, we are committed to ensuring a fair interview process for all candidates based on their own skills and knowledge. As part of this commitment, the use of artificial intelligence (AI) tools to generate or assist with responses during interviews (whether in-person or virtual) is not permitted. This policy is in place to maintain the integrity and authenticity of the interview process.  However, we understand that some candidates may require accommodation that involves the use of AI. If such an accommodation is needed, candidates are instructed to contact us in advance at candidateaccommodation@icf.com. We are dedicated to providing the necessary support to ensure that all candidates have an equal opportunity to succeed.   Pay Range - There are multiple factors that are considered in determining final pay for a position, including, but not limited to, relevant work experience, skills, certifications and competencies that align to the specified role, geographic location, education and certifications as well as contract provisions regarding labor categories that are specific to the position. The pay range for this position based on full-time employment is: $98,614.00 - $167,644.00 Nationwide Remote Office (US99)

At NerdWallet, we’re on a mission to bring clarity to all of life’s financial decisions and every great mission needs a team of exceptional Nerds. We’ve built an inclusive, flexible, and candid culture where you’re empowered to grow, take smart risks, and be unapologetically yourself (cape optional). Whether remote or in-office, we support how you thrive best. We invest in your well-being, development, and ability to make an impact because when one Nerd levels up, we all do. Consumer Banking & Credit Cards own the end-to-end shopping journeys for two of NerdWallet’s largest and most impactful verticals. Our mission is to create best-in-class, data-driven comparison shopping experiences that help millions of users make smarter financial decisions. Operating at the intersection of technology, data-driven experimentation, and product excellence, these teams have a direct impact on NerdWallet’s growth. Our ownership spans both Organic (SEO) and Paid Marketing channels, building fast, intuitive, and highly optimized comparison shopping flows that rank, perform, and scale. By collaborating with business stakeholders, organic growth and paid marketing strategists, we push the boundaries of what’s possible in performance engineering and multi-channel growth strategies. If you thrive on high-impact work, solving complex technical challenges, and shaping the future of financial shopping experiences on the web, this is the place for you. We’re looking for a Senior Full-Stack Software Engineer with a strong emphasis on our core technology stack: TypeScript, Next.js and AWS cloud services (including IAC w/ AWS CDK). You’ll work across the stack, but the primary focus will be on creating excellent user experiences, building data systems that enable fast experimentation, and developing the backend infrastructure that powers our shopping journeys. You’ll collaborate closely with product managers, business stakeholders, designers, and other engineers to build scalable, engaging shopping flows, while also contributing to performance, observability, accessibility, and technical excellence. This is a hands-on engineering role, ideal for someone who thrives in fast-paced environments, has a strong product mindset, and is motivated by seeing their work used by millions of users. This role reports to the Manager, Engineering. Where you can make an impact: - Build, maintain, and evolve Full Stack React/Next.js applications that serve millions of monthly users. - Improve Core Web Vitals, accessibility, and technical SEO to drive discoverability and engagement. - Partner with product, organic growth, paid marketers and content teams to launch, test, and iterate on high-impact shopping experiences. - Design and implement backend APIs and cloud services that power dynamic, personalized content and partner integrations. - Collaborate on platform-wide initiatives: performance, observability, A/B testing infrastructure, and developer experience. - Contribute to shared UI components and design systems, helping scale high-quality UX across pages and flows. - Participate in code reviews, mentorship, and team technical discussions to help raise the engineering bar. Your experience: We recognize not everyone will meet all of the criteria. If you meet most of the criteria below and you’re excited about the opportunity and willing to learn, we’d love to hear from you. - 6+ years of software engineering experience, with meaningful contributions across both front-end and back-end systems. - Deep experience in TypeScript, React.js, and Next.js or a related isormorphic framework (Astro, Gatsby, etc.). - Experience with building backend systems using cloud platforms (e.g. AWS, GCP, Vercel). - Hands-on experience building and consuming RESTful and GraphQL APIs and integrating with databases (SQL/NoSQL). - Strong product and UX sensibility with a keen eye for performance, usability, and responsive design. - Familiarity with modern DevOps practices (CI/CD, IAC, observability). - Excellent communication skills and a collaborative mindset. Preferred qualifications: - Experience working in SEO-focused web environments, affiliate commerce, or shopping marketplaces. - Hands-on experience with web vitals, lazy loading, caching strategies, or third-party analytics tools. - A technical blog, open-source contributions, or portfolio site showcasing your work. - Background in FinTech, financial services, or other regulated industries. Where: - This is a remote position and a person can be located anywhere in Canada (with the exception of Quebec). - NerdWallet is proud to be a remote-first company! We believe great work can be done anywhere. No matter where you are based, NerdWallet offers benefits and perks to support the physical, financial, and emotional well being of you and your family. What we offer: Work Hard, Stay Balanced (Life’s a series of balancing acts, eh?) - Monthly Healthcare Stipend - Rejuvenation Policy – Vacation Time Off + You will receive the official public holidays in your province - Paid sabbatical for Nerds to recharge, gain knowledge and pursue their interests - Monthly Wellness Stipend, Wifi Stipend, and Cell Phone Stipend - Work from home equipment stipend Have Some Fun! (Nerds are fun, too) - Nerd-led group initiatives – Employee Resource Groups for Parents, Diversity, and Inclusion, Women, LGBTQIA, and other communities - Hackathons and team events across all teams and departments - Company-wide events like NerdLove (employee appreciation) and our annual Charity Auction Plan for your future (And when you retire on your island, remember the little people) - RRSP with a 4% match. Eligible one month after hire. - Financial wellness, guidance, and unlimited access to a Certified Financial Planner (CFP) through Northstar NerdWallet is committed to pursuing and hiring a diverse workforce and is proud to be an equal opportunity employer. We prohibit discrimination and harassment on the basis of any characteristic protected by applicable federal, state, or local law, so all qualified applicants will receive consideration for employment. #LI-Remote

• Be an essential contributor to the engineering team and team culture. • Take full ownership of major features from inception to production. • Lead initiatives independently while leveraging support from the team. • Analyze, troubleshoot, and fix bugs efficiently. • Collaborate across departments to ensure the product meets user needs.