• Accountable for all aspects of RCM applications to ensure stable operations • Manage all RCM vendor products to ensure stable operations • Assess, diagnose and resolve problems related to RCM application • Oversee RCM Systems Support staff’s workload; exceed and/or maintain standards • Ensure work is performed accurately and efficiently • Monitor trends of events and root cause to ensure gaps are addressed • Oversee departmental operations to ensure resources are being optimized • Oversee the deployment, monitoring, maintenance, development, and support of RCM systems • Schedule and direct activities impacting uptime/downtime of RCM systems • Review version release documentation and prepare test case assignments

• Support development of strategic initiatives, business cases, and transformation roadmaps • Translate enterprise priorities into structured workplans and actionable deliverables • Lead or support day-to-day execution and problem-solving across multiple initiatives • Provide data-driven insights and recommendations to senior leadership • Track progress and ensure alignment to strategic objectives and measurable outcomes • Apply structured, hypothesis-driven problem solving to complex business and technology challenges • Conduct market research, benchmarking, and organizational assessments to inform strategy • Perform quantitative and qualitative analyses, including financial, operational, and strategic modeling • Develop clear, executive-ready materials that synthesize findings into actionable insights • Engage directly with internal and external stakeholders to understand needs and refine solutions • Facilitate working sessions, interviews, and focus groups to gather insights • Communicate complex ideas clearly to technical and non-technical audiences • Develop and maintain project management tools, templates, and governance processes • Track initiative performance using KPIs, dashboards, and reporting tools • Collect and synthesize feedback to inform continuous improvement efforts.

• Leads the strategy, governance, and execution of licensed operations training programs for BWRX-300, and related technologies • Provides functional leadership across instructors, subject matter experts, and cross-functional partners • Acts as a key interface with internal leadership, customers, and regulatory stakeholders to ensure training excellence and operational readiness • Leads, develops, and evaluates a team of instructors, training specialists, and/or program staff • Establishes team objectives, assigns priorities, and supports talent development and succession planning • Directs the development of Continuing Training Programs for licensed and non-licensed operators • Establishes and maintains high standards for instructional quality across licensed and non-licensed training programs for BWRX-300 • Partners with Operations, Engineering, Regulatory, Fleet Services, and other business functions to align training programs

Data Quality Manager Location: Charlotte, NC, US, 28202 Employment Type: Full Time Hybrid Job Level: Vice President Job Function: Data Design SMBC Group is a top-tier global financial group. Headquartered in Tokyo and with a 400-year history, SMBC Group offers a diverse range of financial services, including banking, leasing, securities, credit cards, and consumer finance. The Group has more than 130 offices and 80,000 employees worldwide in nearly 40 countries. Sumitomo Mitsui Financial Group, Inc. (SMFG) is the holding company of SMBC Group, which is one of the three largest banking groups in Japan. SMFG's shares trade on the Tokyo, Nagoya, and New York (NYSE: SMFG) stock exchanges. In the Americas, SMBC Group has a presence in the US, Canada, Mexico, Brazil, Chile, Colombia, and Peru. Backed by the capital strength of SMBC Group and the value of its relationships in Asia, the Group offers a range of commercial and investment banking services to its corporate, institutional, and municipal clients. It connects a diverse client base to local markets and the organization's extensive global network. The Group's operating companies in the Americas include Sumitomo Mitsui Banking Corp. (SMBC), SMBC Nikko Securities America, Inc., SMBC Capital Markets, Inc., SMBC MANUBANK, JRI America, Inc., SMBC Leasing and Finance, Inc., Banco Sumitomo Mitsui Brasileiro S.A., and Sumitomo Mitsui Finance and Leasing Co., Ltd. Role Description The Vice President, Data Quality Manager will play a critical leadership role within the Chief Data & Analytics Office (CDAO), owning the design, execution, and continuous enhancement of the firm's enterprise data quality strategy. This role is responsible for establishing strong data quality standards, controls, metrics, and governance across critical data domains to enable accurate reporting, analytics, regulatory compliance, and business decision-making. The successful candidate will partner closely with business leaders, technology teams, and data owners to ensure data is fit for purpose across the enterprise. This role requires a balance of strategic leadership, operational execution, and strong stakeholder management. Role Objectives - Partner with Data Owners, and Data Stewards to define and develop data quality rules aligned to business and regulatory requirements. - Drive consistency in data quality practices across front, middle, and back-office functions. - Oversee implementation of data quality controls across source systems, data platforms, and downstream consumption layers. - Ensure proactive identification, prioritization, and remediation of data quality issues, including root cause analysis and sustainable fixes. - Establish standardized processes for data issue management, including documentation, tracking, and reporting. - Communicate data quality performance, risks, and remediation plans to senior stakeholders. - Serve as a senior point of contact for data quality-related discussions with business leaders, technology partners and Functional Business Areas. - Support regulatory and audit inquiries by providing data quality evidence, controls, and documentation. - Translate complex data quality concepts into clear, business-relevant insights for non-technical audiences. Qualifications and Skills Required: - Minimum 5 years of data management, data governance, data quality, or related roles within financial services or a highly regulated industry. - Bachelor's degree required, advanced degree a plus. - Demonstrated experience leading enterprise-scale data quality initiatives across complex data environments. - Strong SQL skills required. - Ability to perform data profiling exercises to identify potential issues such as duplicate records, missing values or inconsistent data formats. - Strong understanding of data governance concepts, including key data elements (KDEs), data lineage, metadata, data quality and data controls. - Excellent written and verbal communication skills. Preferred: - Experience with data quality tools, reporting dashboards, or data management platforms. - Strong analytical mindset with the ability to identify patterns, risks, and opportunities within large datasets. - Highly organized, detail-oriented, and comfortable operating in a fast-paced, matrixed environment. - Ability to balance strategic thinking with hands-on execution. SMBC's employees participate in a Hybrid workforce model that provides employees with an opportunity to work from home, as well as, from an SMBC office. SMBC requires that employees live within a reasonable commuting distance of their office location. Prospective candidates will learn more about their specific hybrid work schedule during their interview process. Hybrid work may not be permitted for certain roles, including, for example, certain FINRA-registered roles for which in-office attendance for the entire workweek is required. SMBC provides reasonable accommodations during candidacy for applicants with disabilities consistent with applicable federal, state, and local law. If you need a reasonable accommodation during the application process, please let us know at accommodations@smbcgroup.com.