Overview We are seeking a highly organized, proactive, and adaptable Operations Generalist to help build and run the internal systems that enable Arête Glacier Initiative to operate effectively and scale responsibly. This is a hands-on role for someone early in their career who is excited to learn quickly, take on a wide range of responsibilities, and grow alongside a rapidly evolving organization. The Operations Generalist will support and help manage core organizational processes across people operations, recruiting, finance operations, vendor coordination, and internal tools. This role is ideal for someone who enjoys building structure where it doesn’t yet exist, is comfortable working independently, and is motivated by contributing to a mission-driven organization focused on addressing catastrophic sea-level rise. Climate change is destabilizing marine ice sheets, creating a risk of catastrophic sea-level rise over the next century. Arete Glacier Initiative is a new nonprofit initiative dedicated to understanding this risk and assessing the efficacy, safety, and feasibility of potential interventions to stabilize ice sheets. We aim to fund, coordinate, and accelerate research to enable informed and legitimate societal decisions regarding these interventions. Digital Harbor Foundation and Arete Glacier Initiative are dedicated to fostering learning, creativity, productivity, and community through education with a vision of digital equity for everyone. Driven by our sincere belief that access to opportunity is a basic right, we take bold yet practical actions to support making a better future now. Through a portfolio of projects focused on developing leadership within communities, we support those closest to challenges to take deliberate actions based in design thinking approach, backed by data analysis, grounded in a practice of collective impact, and driven by a commitment to racial equity. Preferred Qualifications - ~2-4 years of professional experience, ideally in a startup, nonprofit, research, or mission-driven environment. - Experience working with or helping implement internal operational systems (e.g. HR systems, payroll systems, recruiting workflows, CRM, finance tools, etc.). - Experience supporting recruiting or talent operations processes is strongly preferred. - Strong attention to detail and ability to manage multiple priorities simultaneously. - Demonstrated ability to learn new systems and tools quickly. - Strong written and verbal communication skills. Knowledge, Skills and Abilities - Excellent written and verbal communication, with strong interpersonal, and presentation skills. - Ability to work independently, including managing multiple projects and deadlines, and proactively identifying and completing tasks. - Ability to effectively collaborate on informal and formal projects with various departments within the organization, and with a positive disposition. - Ability to think strategically and make recommendations that take into account competing needs and priorities. - Detail oriented. - Proficient with Microsoft Office (Word, Excel) and Google Suite (Sheets, Docs, Slides). - Analytical thinking, problem-solving, organizational, and multitasking skills. Who You Are - You are comfortable working independently and figuring things out without a fully built playbook. - You approach complex problems with humility, curiosity, and empathy. - You are organized and reliable, with strong follow-through. - You are comfortable working in environments with uncertainty or evolving priorities. - You are excited to support work addressing climate change and catastrophic sea-level rise risk. - You are comfortable engaging with technical or science-adjacent material when needed (without needing to be a subject matter expert). Additional Notes This position is fully remote with core working hours for collaborative work or meetings. Role and Responsibilities - Internal Systems & Organizational Operations (35%): - Help stand up, maintain, and improve internal systems across HR, payroll, recruiting infrastructure, CRM, and internal knowledge management tools. - Document processes and maintain clear internal documentation so systems are usable and resilient as Arete grows. - Support vendor onboarding, contract tracking, and basic compliance and operational logistics. - Identify opportunities to improve workflows and reduce manual or duplicative work. - Finance Operations Support (20%): - Support operational aspects of finance workflows, including invoice tracking, expense coordination, and vendor payment logistics. - Help maintain organized financial documentation and support coordination with external accounting or finance partners. - Assist with tracking budgets and operational spending against plans. - Cross-Team & Utility Support (20%): - Provide general operational and logistical support across the organization as needs evolve. - Support internal planning processes, including helping prepare materials, track action items, and coordinate logistics. - Step into new operational needs as they arise in a growing organization. - People Operations & Recruiting (25%): - Support recruiting processes, including job posting coordination, application tracking, candidate communications, and interview scheduling. - Help source candidates through job boards, referral channels, and outreach where appropriate. - Support onboarding and offboarding logistics, including account setup, documentation, and orientation coordination. - Assist with maintaining personnel records and supporting HR processes in partnership with external providers where applicable. Other Duties Please note that this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice Compensation Compensation for this full-time position is $55,000-$60,000 annually, commensurate with experience. Arete Glacier Initiative provides a best-in-class comprehensive set of benefits to support the team. All regular, full-time employees are eligible to receive: Health Benefits & Insurance - Carefirst Blue Cross Blue Shield - Health, Dental, and Vision Insurance (100% of the premium paid for employees and 85% of dependents) - Pre-Tax Health Savings Account (HSA) (with $365 monthly employer contributions) - Pre-Tax Flexible Savings Account (FSA) - Paid Accidental Death & Dismemberment (AD&D) Insurance - Paid Short-Term & Long-Term Disability Insurance - Paid Basic Life Insurance - Supplemental Voluntary Life Insurance (Employee, Spouse & Dependent Children) - Total Pet Plan and Supplemental Wishbone Pet Insurance - Employee Opportunity Program (EAP) - Health and Wellness - Wellness Reimbursement Program Retirement - 401k Retirement Plan (with 6% matching) Paid Time Off - 15 Days Paid Time Off Per Year - 20 Days Paid Time Off Per Year (after 3rd Anniversary) - 25 Days Paid Time Off Per Year (after 6th Anniversary) - 16 Paid Holidays (14 common plus 2 flexible holidays, including Dec 25 - Jan 1) - Paid Bereavement Leave - Paid Parental Leave for Moms and Dads (two weeks after first year) If our mission and vision align with your personal values, please apply! A cover letter outlining your qualifications for the position along with your resume is required. Interviews will be conducted virtually. Digital Harbor and Arete Glacier Initiative are equal opportunity employers.

NTT DATA is seeking to hire a Remote Claims Processing Associate to work for our end client and their team. In this Role the candidate will be responsible for: • Processing of Professional claim forms files by provider • Reviewing the policies and benefits • Comply with company regulations regarding HIPAA, confidentiality, and PHI • Abide with the timelines to complete compliance training of NTT Data/Client • Work independently to research, review and act on the claims • Prioritize work and adjudicate claims as per turnaround time/SLAs • Ensure claims are adjudicated as per clients defined workflows, guidelines • Sustaining and meeting the client productivity/quality targets to avoid penalties • Maintaining and sustaining quality scores above 98.5% PA and 99.75% FA. • Timely response and resolution of claims received via emails as priority work • Correctly calculate claims payable amount using applicable methodology/ fee schedule Requirements: • 3 year(s) hands-on experience in Healthcare Claims Processing • 2+ year(s) using a computer with Windows applications using a keyboard, navigating multiple screens and computer systems, and learning new software tools • High school diploma or GED. • Previously performing – in P&Q work environment; work from queue; remotely • Key board skills and computer familiarity – o Toggling back and forth between screens/can you navigate multiple systems. o Working knowledge of MS office products – Outlook, MS Word and MS-Excel. Preferred Skills & Experiences: • Amisys • Ability to communicate (oral/written) effectively in a professional office setting • Effective troubleshooting where you can leverage your research, analysis and problem-solving abilities • Time management with the ability to cope in a complex, changing environment

• Serves as a lead technical and program resource for the design, development, delivery, and continuous improvement of licensed and non-licensed operations training programs for BWRX-300 technologies • Provides functional leadership across assigned programs, applies the Systematic Approach to Training (SAT) • Ensures training products and delivery meet business, customer, and regulatory expectations • Acts as a key interface with internal stakeholders, customers, and regulatory organizations

Lumen is the trusted network for AI. We’re transforming how businesses connect, secure, and scale in an AI-driven world. By connecting people, data, and applications quickly, securely, and effortlessly, we help organizations move faster and unlock what’s next. At Lumen, people power progress. Our culture is built on teamwork, trust, and transparency, giving you the flexibility, support, and opportunity to make a lasting impact. We’re looking for top-tier talent ready to take on the challenge. Join us in building the future. The Role The Operations Technician will work in a fast-paced, 24/7/365 environment supporting Lumen SLED (State, Local, Educational) customers. Each customer has unique requirements and support processes. The Main Responsibilities - Support 24/7/365 operations for 22 individual customers. - Monitor network devices using multiple platforms, including SolarWinds and the Meraki Dashboard. - Provide and maintain support services for internal teams in support of customer needs. - Create and maintain trouble tickets for break/fix incidents, customer requests, and escalations. - Perform basic configuration changes on supported devices. - Respond to team communications in a timely and professional manner. What We Look For in a Candidate Basic Qualifications: • Ability to obtain and maintain Public Trust suitability for the duration of employment with Lumen. • Ability to communicate clearly with customers, Lumen support teams, and team members. • Comfortable communicating professionally via phone, email, and Microsoft Teams. • Willingness to work a shift-based schedule to support 24/7 coverage, including weekends and holidays. This role is scheduled for Sunday–Thursday, 3:00 p.m. ET to 11:30 p.m. ET. Preferred Qualifications: • Associate degree in a related field, or equivalent experience in a high-paced NOC (Network Operations Center) environment. • Foundational understanding of networking technologies aligned with entry-level Cisco and Juniper certifications. • Familiarity with tools and technologies such as Cisco, Meraki, SDWAN, circuit testing, SolarWinds, and WebHelpDesk (or similar ticketing systems), as well as new technologies introduced to meet customer needs. • Ability to work consultatively with others (e.g., establish rapport, ask effective questions, gather facts, present options, recommend solutions, follow up, and maintain a customer-focused approach). • Demonstrated ability to work effectively in a dynamic team environment with changing requirements and competing priorities. Compensation This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Individual pay is based on skills, experience and other relevant factors. Location Based Pay Ranges $56,900 - $76,000 in these states: AL AR AZ FL GA IA ID IN KS KY LA ME MO MS MT ND NE NM OH OK PA SC SD TN UT VT WI WV WY $59,850 - $79,800 in these states: CO HI MI MN NC NH NV OR RI $62,700 - $83,600 in these states: AK CA CT DC DE IL MA MD NJ NY TX VA WA Lumen offers a comprehensive package featuring a broad range of Health, Life, Voluntary Lifestyle benefits and other perks that enhance your physical, mental, emotional and financial wellbeing. We're able to answer any additional questions you may have about our bonus structure (short-term incentives, long-term incentives and/or sales compensation) as you move through the selection process. Learn more about Lumen's:BenefitsBonus Structure #LI-Remote Requisition #: 341640 Background Screening If you are selected for a position, there will be a background screen, which may include checks for criminal records and/or motor vehicle reports and/or drug screening, depending on the position requirements. For more information on these checks, please refer to the Post Offer section of our FAQ page. Job-related concerns identified during the background screening may disqualify you from the new position or your current role. Background results will be evaluated on a case-by-case basis. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. Equal Employment Opportunities We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, gender expression, marital status, family status, pregnancy, or other legally protected status (collectively, “protected statuses”). We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training. Privacy Notice Lumen is committed to protecting the privacy and security of personal information collected during the recruitment and hiring process. Our Privacy Notice explains how we collect, use, disclose, and protect applicant information, as well as how individuals may request access to or deletion of their personal data. To review Lumen’s Privacy Notice, please visit: https://jobs.lumen.com/global/en/privacy-notice Disclaimer The job responsibilities described above indicate the general nature and level of work performed by employees within this classification. It is not intended to include a comprehensive inventory of all duties and responsibilities for this job. Job duties and responsibilities are subject to change based on evolving business needs and conditions. In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information. Please be advised that Lumen does not require any form of payment from job applicants during the recruitment process. All legitimate job openings will be posted on our official website or communicated through official company email addresses. If you encounter any job offers that request payment in exchange for employment at Lumen, they are not for employment with us, but may relate to another company with a similar name.