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Stellus Rx logo
Stellus Rx

Trusted, pharmacist-led health support in every moment that matters.

Associate Manager, Pharmacy Technician

ManagerManagerFull TimeRemoteMid LevelTeam 201-500Since 2022H1B No SponsorCompany SiteLinkedIn

Location

Texas

Posted

64 days ago

Salary

0

Seniority

Mid Level

High SchoolEnglish

Job Description

Associate Manager, Pharmacy Technician

Stellus Rx

• Assists team members by providing support, identifying adherence barriers, improving adherence, and facilitating team success and growth. • Leads the Adhere Technician team to provide support, identifying adherence barriers, improving adherence, and accurately facilitating patient compliance. • Understands and maintains confidentiality with respect to patient/client care; complies with all federal and state laws applicable to confidentiality of protected health information (PHI) and electronic protected health information (ePHI); follows HIPAA guidelines. • Adheres to and helps communicate all departmental and company policies to team members as needed. • Leads and supports daily technician operations. • Mentors, trains, and supports fellow team members to ensure strong performance and continuous development. • Manages direct reports, facilitating their professional growth, providing ongoing coaching, and supporting career development. • Conducts formal 1:1 meetings with direct reports to review performance, set goals, and document progress. • Oversees and approves direct reports’ timecards, ensuring accuracy, compliance, and timely submission. • Collaborates cross‑functionally to improve workflows and drive operational efficiency. • Serves as a point of contact for escalations and quality assurance. • Reviews patient profiles to identify potential medication-related issues and discrepancies. • Collects and analyzes medication-related data to identify trends and opportunities for improvement. • Generates and analyzes reports on medication adherence, patient outcomes, and other relevant team metrics. • Assists the Adhere Quality Team with onboarding, training, and other quality-related tasks as needed. • Promotes teamwork, professional services, and clear communication. • Performs other related duties as assigned.

Job Requirements

  • High school diploma or equivalent.
  • Active pharmacy technician license or pharmacy technician trainee license from the Texas State Board of Pharmacy.
  • Proficient typing and data entry skills.
  • Strong communication and customer service skills.
  • Ability to read and transcribe pharmaceutical information.
  • Sit for long periods of time, stand for intermittent periods of time.
  • Bend, reach, climb, squat, lift, push, or pull a minimum of 40 lbs.
  • Maintain and comply with company Remote Work and Telecommuting policy
  • Experience working within Rx Adhere
  • Expertise in navigating payer portals
  • Adept in understanding Adhere workflows

Benefits

  • Professional development opportunities
  • Flexible schedule, including evenings and weekends as needed.

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