Title: Senior Associate, RFP Location: Los Angeles, CA United States Full Time Hybrid Sales Operations Mid Level Job Description: Join Our Team at Aristotle Who We Are Aristotle is a majority employee-owned investment management organization with offices in Los Angeles, Newport Beach, Boston, and Sarasota. We specialize in equity and fixed income portfolio management for institutional and advisory clients around the world. Our mission is to help clients achieve their long-term financial goals through active portfolio management and a research-driven investment framework. Aristotle attracts and retains talented investment professionals through a culture focused on research, investment management and client success. What You'll Do The Senior Associate, RFP is responsible for ensuring the accuracy, integrity, and strategic positioning of firm and strategy information-encompassing both quantitative data and qualitative narratives-across all client-facing materials. This role involves the production of high-quality RFPs, RFIs, and DDQs, while also supporting the ongoing maintenance of product profiles within consultant databases (e.g., eVestment). The position plays a key role in effectively communicating our capabilities to both current and prospective clients across Aristotle's affiliates. Key Responsibilities: - Support the end-to-end process for qualifying, drafting, reviewing, and submitting RFIs, DDQs, and RFPs for prospective and existing investors. - Tailor responses to client requirements, clearly articulating the firm's value proposition and competitive differentiation. - Partner with Client Portfolio Managers (CPMs) and Subject Matter Experts (SMEs) to understand key trends, market opportunities, and areas of differentiation for the firm and each Aristotle strategy to better position content for effective RFP responses. - Apply firm branding and messaging standards across all materials, including cover letters, executive summaries, and supporting documents. - Leverage AI and technology tools to enhance efficiency while maintaining data accuracy and content integrity. - Collaborate with Legal and Compliance to ensure all submissions are accurate, appropriately positioned, and fully compliant. - Manage incoming requests (typically via email) and workflow by monitoring correspondence and leveraging internal systems (e.g., Salesforce) to track deliverables and deadlines, while coordinating with team members to ensure appropriate coverage and timely escalation of issues. - Partner with external vendors to manage timely and accurate updates to consultant database profiles, ensuring completeness, data integrity, and optimal firm visibility. - Ensure all database content adheres to applicable regulations and industry standards (e.g., SEC, GIPS), particularly for performance, fees, and portfolio characteristics. - Analyze data and trends to refine competitive positioning and tailor messaging across client segments and distribution channels. - Implement procedures to regularly audit data and validate database information for accuracy and completeness. - Collaborate with Compliance and external partners to conduct periodic reviews and implement required updates and corrections in a timely manner. - Develop and maintain feedback loops with Product, CPMs, and Sales to ensure database content reflects the most relevant and up-to-date information for clients and consultants. - Partner with senior leaders to oversee the maintenance of the firm's content database (Responsive), ensuring content is reviewed with SMEs and that approved updates are promptly integrated for consistent, team-wide use. - Maintain and optimize the firm's content database (Responsive) by incorporating approved updates, coordinating regular SME reviews, and eliminating redundancies to ensure content is accurate, consistent, and readily accessible. - Partner with Operations to understand workflows across retail and institutional accounts, as well as various investment vehicles, to ensure accurate and tailored responses. - Work closely with SMEs to leverage database insights and enhance content used in RFPs, client presentations, and marketing materials. - Monitor regulatory and industry developments, coordinating with Compliance and Operations to ensure content remains aligned with evolving requirements and due diligence standards. What You'll Bring We recognize that not all candidates will meet every requirement. If you're passionate about this role and believe you have the skills to succeed, we encourage you to apply. Qualifications: - 3-5 years of experience in RFP, content, or data management within asset management or a related field. - Experience working within a multi-affiliate or shared services model preferred. - Prior project management experience a plus. - Bachelor's degree in Finance, Business, Marketing or a related field or equivalent job experience. - Broad knowledge of the asset management industry and regulatory environment, including hands-on experience with various asset classes, investment products/vehicles, and related data. - Exceptional writing and communication skills, with experience in drafting compelling RFPs and client communications preferred. - Advanced analytical and problem-solving capabilities, with the ability to synthesize complex data into clear, strategic messaging. - Meticulous attention to detail, with strong proofreading and editing skills, and the ability to follow complex instructions under tight deadlines. - Experience leveraging AI to enhance efficiencies while maintaining data integrity and consistency of brand, messaging, and tone (prior use of Responsive AI preferred). - Proven ability to manage multiple priorities and deliver high-quality work in a fast-paced, deadline-driven environment. - Strong interpersonal and collaboration skills, with the ability to work effectively across cross-functional teams. - High level of ownership, accountability, and professional judgment. - High proficiency in RFP technologies and data platforms (e.g., Salesforce, eVestment, Responsive, consultant databases). - Strong work ethic with an inherently high level of motivation. - Positive attitude. What We Offer - Comprehensive health, dental, and vision insurance for you and your dependents - 401(k) with employer matching - Paid time off, including an annual Employee Volunteer Day - Life, Critical Illness, Disability, and Accidental Injury Insurance - Employee Assistance Program - Inclusive and supportive workplace culture - Company events and employee discount programs Our Core Values - We place our clients' interests first. - We act with integrity. - We achieve excellence through accountability and collaboration. - We empower our employees. - We are respectful. - We value community. Location: Hybrid - Los Angeles, CA Compensation Range: $95,000.00- $110,000.00 plus discretionary bonus. The pay range provided is a good faith estimate for the position at the time of posting. Actual compensation will be dependent on factors, including but not limited to, the individual's qualifications, relevant experience, knowledge, skills, education, internal equity, and physical work location within the state. Note: The above description identifies the essential job functions and skills needed by the person or persons assigned to this position. These job functions and skills are not intended to be a complete and exhaustive list of all responsibilities, duties and skills required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions. The information contained herein is subject to change at the company's discretion. No phone calls. No agencies or recruiters. Aristotle is an Equal Employment Opportunity Employer. Aristotle will consider for employment, qualified applicants with criminal histories in a manner consistent with the requirements of the Fair Chance Initiative for Hiring Ordinance. Aristotle Capital Management, LLC, Aristotle Credit Partners, LLC, Aristotle Capital Boston, LLC, Aristotle Atlantic Partners, LLC, Aristotle Pacific Capital, LLC, and Aristotle Investment Services, LLC, are affiliated organizations. Each is an independent investment adviser separately registered under the Investment Advisers Act of 1940, as amended. Registration does not imply a certain level of skill or training. More information about each adviser including the investment strategies, fees and objectives can be found in their ADV Part 2, which is available upon request. #LI-hybrid

Manage contributor payments, ensuring all entries are accurately recorded on a daily basis  in the in-house payments system, and resolving queries in liaison with contributors,  editors and the accounts team...

Client Relations Administrator £26,500 – £29,500 per annum 37.5 hours per week | Hybrid or Remote (UK‑based) About Us As one of the world’s leading International Medical Insurance providers, IMG supports individuals and organisations across the globe. Every second of every day, travellers, expatriates, international workers, and globally mobile customers rely on our products to give them Global Peace of Mind®. Our commitment to exceptional service is at the heart of everything we do — and our Global Quality team plays a vital role in ensuring our customers receive a fair, professional, and consistent experience. About the Role We’re looking for a Client Relations Administrator to join our Global Quality team in a customer‑facing, coordination‑focused role. You’ll manage the intake and recording of customer concerns, escalations, and complaints while providing high‑quality administrative and client support. Acting as a key link between clients and internal teams, you’ll help ensure customer issues are logged accurately, escalated appropriately, and resolved within agreed timelines. This is a fast‑paced role that requires strong organisation, attention to detail, and the ability to manage multiple priorities — including matters of complexity and urgency. Your work will directly support service improvement initiatives, with complaint trends and insights shared with senior leadership to enhance the overall customer journey. Key Responsibilities - Act as a first point of contact for routine enquiries from clients, insurers, and brokers via email, telephone, and client portals. - Provide clear, accurate, and professional responses in line with approved processes and conduct standards. - Log, track, and maintain records of customer complaints, concerns, and service feedback in line with FCA/ICB/DOI regulations. - Ensure all client interactions are accurately documented within relevant systems. - Support the Quality Team Leader and Quality Assurance Specialists with complaint tracking and resolution. - Manage and maintain central records for client contact details, contracts, service levels, and correspondence. - Ensure timely referral and hand‑off of complaints to appropriate handling teams. - Maintain compliance with data protection and confidentiality requirements, including GDPR. - Support audits, regulatory requests, and Financial Ombudsman Service (or other regulatory body) file preparation. - Monitor trends and recurring issues, escalating risks or complex matters as needed. - Contribute to client satisfaction initiatives such as surveys and follow‑ups. - Communicate effectively with underwriters, customers, regulators, and internal stakeholders. - Share insights, feedback, and recommendations to support process and service improvements. - Carry out additional duties as required, following appropriate training and guidance. About You You’re a proactive, detail‑focused professional with a strong customer service background and experience working in a regulated environment. You’re comfortable managing high volumes of correspondence, prioritising tasks, and supporting complex cases, while maintaining a calm and professional approach. Essential Requirements - 3–5 years’ experience in a similar role or in an administrative position within an insurance or regulated environment. - Excellent written and verbal communication skills. - Strong organisational skills with the ability to manage multiple deadlines. - High attention to detail and ability to follow complex instructions. - A positive, self‑motivated, and flexible approach. - Proficiency in Microsoft Word, Outlook, and Excel. - Ability to work collaboratively as part of a close‑knit team. Preferred Skills & Experience - Previous experience handling regulated correspondence within financial or insurance services. - Knowledge or awareness of complaints handling regulations (e.g. GDPR, HIPAA). - Exposure to claims, complaints, or client service environments. - Awareness of FCA Conduct Rules (training provided if required). - Basic understanding of contracts, SLAs, and insurance processes. Why Join IMG? - Competitive salary of £26,500 – £29,500 - Hybrid or fully remote working options - Supportive, collaborative team environment - Opportunity to work within a global organisation - A role that directly contributes to service excellence and customer outcomes Apply today and take the next step in your career. IMG is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, ethnicity, national origin, religion, gender, gender identity or expression, sexual orientation, genetic information, disability, age, veteran status, and other protected statuses as required by applicable law.

About Us: Our purpose is to help clients exceed their financial health goals. Across the reimbursement cycle, our scalable solutions and clinical expertise help solve programmatic needs. Enabling our teams with leading technology allows analytics to guide our solutions and keeps us accountable achieving goals. We build long-term careers by investing in YOU. We seek to create an environment that cultivates your professional development and personal growth, as we believe your success is our success. JOB SUMMARY: Job Summary: CorroHealth is the partner of choice to healthcare providers in support of their Revenue Cycle challenges. We solve problems through a customized mix of services, consulting and technology that can change over time to meet any client’s evolving needs. We work with 300+ providers in 25+ states and bring a client-focused approach that makes each provider feel like our only client. CorroHealth offers the following products and services: Denials Management and Complex Claim Resolution, A/R Outsourcing, Patient Access, Revenue Cycle Technology, and Consulting. ESSENTIAL DUTIES AND RESPONSIBILITIES: Note: The essential duties and responsibilities below are intended to describe the general duties and responsibilities of this position and are not intended to be an exhaustive statement of duties. This position may perform all or most of the primary duties listed below. Specific tasks, responsibilities or competencies may be documented in the Team Member’s performance objectives as outlined by the Team Member’s immediate Leadership Team Member. Essential Duties & Responsibilities: - Differentiates between clinical and technical denials through EOB'S, denial letters/payer correspondence and data mining. - Identifies payer and hospital’s managed care contracts. - Reviews managed care contracts against application of rates, provisions and terms. - Reviews timely filing guidelines regarding the appeals process. - Contacts payers to negotiate resolution on technical denials. - Appeals denials using all means necessary (appeal letters, medical records and other supporting documentation, utilization of on-staff clinicians). - Evaluates appeal outcome for next steps (logs recovered funds, supports uphold decision or initiates 2nd level appeal). - Manages assigned workload of accounts through timely follow up and accurate record keeping. Qualifications: - Four-year degree preferred or equivalent experience in hospital related billing/follow-up field - Benefits/fund administration experience preferred. - Knowledge of/experience working with managed care contracts. - Experience working with customer support/client issue resolution management. - Strong analytical acumen. - Strong multi-tasking skills. - Proficiency with MS Office. - Excellent oral and written communication skills. PHYSICAL DEMANDS: Note: Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions as described. Regular eye-hand coordination and manual dexterity is required to operate office equipment. The ability to perform work at a computer terminal for 6-8 hours a day and function in an environment with constant interruptions is required. At times, Team Members are subject to sitting for prolonged periods. Infrequently, Team Member must be able to lift and move material weighing up to 20 lbs. Team Member may experience elevated levels of stress during periods of increased activity and with work entailing multiple deadlines. A job description is only intended as a guideline and is only part of the Team Member’s function. The company has reviewed this job description to ensure that the essential functions and basic duties have been included. It is not intended to be construed as an exhaustive list of all functions, responsibilities, skills and abilities. Additional functions and requirements may be assigned by supervisors as deemed appropriate.