eClinical Solutions helps life sciences organizations around the world accelerate clinical development initiatives with expert data services and the elluminate Clinical Data Cloud – the foundation of digital trials. Together, the elluminate platform and digital data services give clients self-service access to all their data from one centralized location plus advanced analytics that help them make smarter, faster business decisions. eClinical Solutions is committed to driving innovation in clinical trials through a better approach to data management and data analytics. We use the eClinical Solutions technology platform, elluminate, throughout the data management process to accelerate timelines for our clients and automate manual processes. We believe in a more agile approach to data management using our core technology elluminate - enabling our life sciences clients to proactively manage their clinical programs and make decisions. You will make an impact:   As a Senior Portfolio Lead, you will be responsible for strategic oversight for assigned customers and ensuring consistency of Data Management services across a customer’s program. You will be responsible for setting data standards, establishing process improvement and process workflows along with designing optimized clinical data flows across numerous systems and taking part in technology improvement and implementation efforts. You will manage end-to-end delivery of data management services for portfolio projects, ensuring quality deliverables on time and within budget, to customer satisfaction. Accelerate your skills and career within a fast-growing company while impacting the future of healthcare.  Your day to day: - Manage Data Management related aspects of a customer’s program. Provide proactive consultative advice and guidance on overall data management approach and strategy - Responsible for strategic oversight of assigned customers - Serve as the customer’s Subject Matter Expert (SME) on Data Management topics and strategies - Collaborate with the study project team on overall data management strategy for a customer’s program of studies, assuring overall quality and efficiency - Work with study project team members and project managers with project level scope management as appropriate - Provide proactive, timely communication of customer’s program status, data trends and issue resolution with internal team and customers - Perform peer reviews of key Data Management study documents or other Data Management deliverables to assure quality of content and, where appropriate, consistency across a customer’s program of studies - Provide training of Data Management staff on customer’s processes - Act as an escalation path for internal teams in relation to a customer’s program challenges or issues - Participate in the development and implementation of new customer technologies or tools - Map and assess current customer processes and structures for data strategy and identify gaps and areas for improvement - Lead cross-functional project teams to map out data needs; advise customers on relevant data, champions data appropriateness and communicate the opportunities and challenges - Apply data-driven methods to make informed decisions about solutions, deliveries, and teams - Visionary and forward thinking with the ability to influence and effectively drive organizational change and continuous innovation - Ability to take risks implementing innovative solutions, accelerating value to customers - Ability to identify areas for process and systems innovation and implement changes that will enhance the overall effectiveness of the team - Ability to work in a global and highly matrixed ecosystem (internal and external) with a high degree of complexity Take the first step towards your dream career. Here is what we are looking for in this role.  Qualifications: - Bachelor of Science degree (Master’s in Science preferred) in health-related field preferred - 10+ years working in the Life Sciences industry, preferably with extensive experience supporting Pharmaceutical/Biotechnology/Medical Device organizations in a consultative role with a demonstrated successful record of accomplishment of delivering quality and value to clinical teams preferred - Able to proactively make recommendations that optimize clinical data flow and data collection designs as well as identify leading indicators of quality issues and act upon identified clinical data trends - Strong knowledge of ICH/GCP guidelines, 21 CFR Part 11 and clinical trial methodology - Strong project management skills a history of successful scope management, resource management, financial management, project planning and resource allocation - Strong client focus with proven experience delivering solutions requiring managing complex client relationships, multiple Data Management services and delivering results that exceed customer expectations for service and operational excellence - Extensive experience with data review and analytics applications - Strong understanding of Data Management concepts with an ability to implement modern decentralized trials - A detail-oriented team player with strong organizational skills and the ability to multi-task, prioritize and plan within a high-energy, solutions-based environment where the customer comes first - Intellectual curiosity about the science of drug development and how data can best support the scientific goals of a clinical program and how to champion data throughout the clinical development process - Excellent writing and communication skills with proven experience presenting complex ideas clearly and concisely Accelerate your skills and career within a fast-growing company while impacting the future of healthcare. We have shared our story, now we look forward to learning yours! eClinical is a winner of the 2025 Top Workplaces USA Award for Remote Work! We have also received numerous Top Workplaces Culture Excellence Awards celebrating our exceptional company vision, values, and work-life balance. See all the details here: https://topworkplaces.com/company/eclinical-solutions/ eClinical Solutions is a people first organization. Our inclusive culture values the contribution that diversity brings to our business. We celebrate individual experiences that connect us and that inspire innovation in our community. Our team seeks out opportunities to learn, grow and continuously improve. Bring your authentic self, you are welcome here! We are proud to be an equal opportunity employer that values diversity. Our management team is committed to the principle that employment decisions are based on qualifications, merit, culture fit and business need. Pay Range US Pay Ranges $115,000—$130,000 USD

Requisition Number: 2348698 For those who want to invent the future of health care, here's your opportunity. We're going beyond basic care to health programs integrated across the entire continuum of care. Join us to start Caring. Connecting. Growing together. Job Summary The statements listed below are not intended to be all inclusive of the duties and responsibilities of the position. Based on leadership decisions and business needs, "all other duties as assigned" will be expected for each position. Optum Serve is dedicated to serving our nation's military and veterans. We have the honor to support federal agencies in their efforts to advance the United States health care system and improve the overall health and well-being of all those who serve or have served our country. Our health services are designed to help everyone live healthier lives. The Delivery Manager is a strategic and operational leader who partners closely with the Engineering Leader and Product Owner to ensure seamless product delivery, organizational alignment, and operational excellence. You'll enjoy the flexibility to work remotely * from anywhere within the U.S. as you take on some tough challenges. For all hires in the Minneapolis or Washington, D.C. area, you will be required to work in the office a minimum of four days per week. Primary Responsibilities: - Delivery System Ownership & Metrics - Own the health of the delivery system for assigned product(s), with a primary focus on agile delivery metrics such as flow, predictability, throughput, quality, and team stability - Review delivery metrics daily across all feature teams within the product to identify trends, risks, and improvement opportunities - Use metrics to surface system-level issues, not to evaluate individual performance - Ensure metrics are visible, understood, and used to inform decision-making across Engineering and Product leadership - Continuous Improvement & Problem Solving - Facilitate continuous improvement activities at the product level, focusing on systemic bottlenecks, dependencies, and workflow inefficiencies - Partner with Scrum Masters in a matrixed model to investigate delivery challenges and identify root causes across teams - Develop clear, actionable improvement plans to address delivery risks, flow constraints, and predictability gaps - Actively inspect outcomes and adjust improvement approaches based on data and observed results - Leadership Partnership & Communication - Serve as a trusted delivery partner to the Engineering Leader and Product Leader, ensuring alignment between delivery execution, priorities, and capacity - Provide a weekly minimum delivery health update to Engineering and Product leadership, highlighting: - o Overall system health - o Delivery successes and positive trends - o Areas requiring focused attention - o Recommended improvement actions and support needed - Escalate systemic risks early and thoughtfully, bringing data, context, and proposed solutions - Agile Practice Enablement - Promote consistent, effective agile practices across teams while allowing for context appropriate execution - Coach leaders and teams on using metrics responsibly to improve outcomes and reinforce a culture of learning - Partner with Engineering Leadership on process and workflow improvements that improve delivery efficiency and sustainability - Support the evolution of delivery practices as products scale or change in complexity - Project Management (Product Scoped Initiatives) - Manage a set of small, product specific projects that support delivery effectiveness, team health, and operational maturity - Lead initiatives such as people movement coordination and training or development projects, ensuring clear scope, timelines, and outcomes - Ensure project execution remains within the boundaries of the product area, focusing exclusively on the teams, roles, and individuals aligned to that product - Coordinate dependencies, surface risks, and communicate progress to Engineering and Product leadership as appropriate - Apply lightweight project management practices to drive visibility, accountability, and follow through without introducing unnecessary process overhead You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in. Required Qualifications: - 3+ years of experience using agile delivery metrics to assess system health and drive continuous improvement - 3+ years of experience working closely with software engineering teams in an agile delivery environment - 3+ years of experience with analytical skills with the ability to identify patterns, risks, and improvement opportunities from delivery data - 2+ years of experience influencing without authority and operate effectively in matrixed environments - 1+ years of experience leveraging AI or automation tools within the software delivery lifecycle to improve quality, efficiency, or insight - If you are offered this position, you will be required to provide extensive personal information to obtain and maintain a suitability or determination of eligibility for a Confidential/Secret or Top Secret security clearance as a condition of your employment - United States Citizenship Preferred Qualifications: - Bachelor's degree or equivalent practical experience - 2+ years of experience supporting multiple agile teams or products simultaneously - 2+ years of experience with facilitation skills, particularly for retrospectives, improvement workshops, and leadership discussions - 1+ years of background as a Scrum Master, Delivery Lead, or Program Delivery role Key Skills & Attributes: - Systems thinker - sees delivery as an interconnected system, not isolated teams - Metrics fluent - comfortable using data to tell a clear, balanced delivery story - Continuous improvement mindset - relentlessly focused on getting better, not assigning blame - Trusted partner - builds credibility through insight, consistency, and follow-through - Calm under pressure - able to surface risks and challenges constructively Conditions This position will support Optum Serve's performance of a United States (US) Government contract and will require the successful applicant to access and/or process Non Critical Sensitive information (Personally Identifiable Information [PII]/Protected Health Information [PHI]) from or contained in a US Government IT system To fulfill the data and IT system access requirements for this position, the successful applicant will be required to successfully complete a Trustworthy Determination, which will require the successful applicant to: 1) be a US citizen 2) pass a National Agency Check with law enforcement in order to obtain the access privileges required by the position and 3) pass a credit check in order to obtain the access privileges required by the position *All employees working remotely will be required to adhere to UnitedHealth Group's Telecommuter Policy Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The salary for this role will range from $91,700 to $163,700 annually based on full-time employment. We comply with all minimum wage laws as applicable. Application Deadline: This will be posted for a minimum of 2 business days or until a sufficient candidate pool has been collected. Job posting may come down early due to volume of applicants. At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission. OptumCare is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations. OptumCare is a drug-free workplace. Candidates are required to pass a drug test before beginning employment

• Report directly to the executive team throughout consulting assignments for financial risk management clients • Manage a small team of professionals including employees and client resources • Identify, plan, coordinate, verify deliverables on customer engagements • Ensure data and information related to projects are managed within budget and time constraints • Collaborate with IT sponsors to establish project goals and risk assessments • Manage approved funding and cooperate with architecture team members • Create and manage a realistic project plan with buy-in from all resources • Deliver status reports to stakeholders and maintain communication among teams • Manage projects related to data warehouse, ETL, and reporting systems • Work closely with support teams to manage transition and warranty period

• Lead the direct negotiation of a significant portion of CareCentrix provider contracts across multiple health plans, payers, and product lines (DME, Sleep, Home Infusion, Home Health) to support strategic business goals. • Manage the full lifecycle of contract negotiations and renegotiations, ensuring all documents progress efficiently through to final signature. • Collaborate with key internal stakeholders—including Legal, Revenue Cycle leadership, and Care Service Center teams —to ensure contract terms align with operational requirements. • Ensure all contracts and associated fee schedules are complete, accurate, and submitted in a timely manner. • Facilitate the onboarding process for new providers joining the network. • Identify and coordinate alternative providers to ensure uninterrupted patient care during provider transitions or contract terminations. • Maintain a strong understanding of provider reimbursement methodologies (Home Health, DME, Home Infusion, Sleep) and stay informed on evolving payment models. • Build and strengthen relationships with key provider partners to drive collaboration and performance. • Partner with providers to develop contracting strategies that enhance network coverage with high‑quality, cost‑efficient providers delivering timely service to members.