Title: Collections Specialist Location: Cranbury, NJ time type: Full time job requisition id: JR102330 Job Description: At MJH Life Sciences our success is measured by your success! If you set your standards high and want to contribute to a winning team, we’ll provide you with every opportunity to help grow our company and your career. Our associates come from all backgrounds, sharing one key quality: determination to succeed. We value being Service Focused, having a Passion for Winning, Innovation, Respect, Integrity, and Teamwork. Nothing means more to us than hiring people with these attributes. If you believe you’re right for the job, this is the place to prove it! At MJH Life Sciences, our success is measured by your success! If you set your standards high and want to contribute to a winning team, we’ll provide you with every opportunity to help grow our company and your career. Our associates come from all backgrounds, sharing one key quality: determination to succeed. We value being Service Focused, having a Passion for Winning, Innovation, Respect, Integrity, and Teamwork. Nothing means more to us than hiring people with these attributes. If you believe you’re right for the job, this is the place to prove it! As a Collections Specialist, you will play a key role in managing and overseeing the collection of outstanding accounts receivable from clients and customers. You will ensure timely payments, resolve billing discrepancies, and maintain strong customer relationships while driving efficiency in the collections process. This role requires excellent communication skills, strong attention to detail, and a solid understanding of credit and collections practices. What You’ll Do - Monitor and manage accounts receivable balances to ensure timely collection of outstanding invoices. - Contact customers via phone, email, and written correspondence to follow up on past-due accounts. - Negotiate payment terms, extensions, and settlements while maintaining positive client relationships. - Investigate and resolve billing discrepancies in collaboration with billing and sales teams. - Record and apply customer payments accurately in the accounting system. - Review and analyze aging reports to identify delinquent accounts and prioritize collection efforts. - Develop and implement effective collection strategies and processes to improve efficiency. - Maintain detailed records of all collection activities, communications, and agreements. - Ensure compliance with relevant debt collection laws and regulations, including FDCPA. - Reconcile customer accounts by resolving discrepancies and applying credits or adjustments. - Prepare and present reports on collections performance, including DSO and collection rates. - Collaborate with sales, customer service, and finance teams to resolve issues and enhance collections processes. - Support special projects related to accounts receivable and collections as needed. What Sets You Apart - Bachelor’s degree in Finance, Accounting, Business Administration, or related field preferred. - 2–4 years of experience in accounts receivable, credit, or collections. - Strong knowledge of collections practices, AR management, and account reconciliation. - Excellent communication, negotiation, and customer service skills. - Detail-oriented with strong organizational and problem-solving abilities. - Proficiency in accounting software (QuickBooks, SAP, Oracle) and Microsoft Excel. - Ability to work independently and as part of a team in a fast-paced environment. - Knowledge of FDCPA and other relevant regulations is a plus. Why MJH Life Sciences - Competitive salary - Health, dental, and vision insurance - 401(k) with company match - Paid time off and holidays - Professional growth and career advancement opportunities Compensation Range: $52,000 – $57,000 per year, depending on qualifications. Eligible for annual company bonus program or commission incentive based on role. The compensation offered to the candidate selected for this position will depend on several factors, including the candidate's educational background, skills, and professional experience. Benefits Overview: We’re proud to offer a comprehensive benefits package, including: - Hybrid work schedule - Health insurance through Cigna (medical & dental) - Vision coverage through VSP - Pharmacy benefits through OptumRx - FSA, HSA, Dependent Care FSA, and Limited Purpose FSA options - 401(k) and Roth 401(k) with company match - Pet discount program with PetAssure - Norton LifeLock identity theft protection - Employee Assistance Program (EAP) through NYLGBS - Fertility benefits through Progyny - Commuter benefits - Company-paid Short-Term and Long-Term Disability - Voluntary Term Life & AD&D Insurance, plus Universal Life Insurance options - Supplemental Aflac coverage: Accident, Critical Illness, and Hospital Indemnity - Discounts and rewards through BenefitHub #LI-Hybrid MJH Life Sciences provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. All employees of MJH Life Sciences are employed “At Will.” This means that either the employee or the Company is free to end the employment relationship at any time, for any reason, with or without cause and with or without notice.

CREDIT CONTROLLER - French Speaker (1 year contract FTC) Responsabilities: - Management of your own portfolio of accounts, Collection of past due accounts, account reconciliation, corresponding via phone and email in a timely manner. - Accurate recording of information/queries using our AR automation software - Raising invoices - Query management, liaising with internal stakeholders to effectively manage invoice queries in a timely manner. - Cash postings, allocations, and corrections. To include resolution of residual payments. - Maintenance and management of the AR group inbox. - Ad hoc duties assigned by the AR Manager Requirements: - Fluent in French & English - Previous experience in a credit control role (or similar) - Previous experience with SAP advantageous - Strong communication and teamwork skills - Attention to detail - Ability to multitask and prioritize - Self-motivation, work well under pressure and under own supervision, integrate with the existing team with the ability to adapt to change - Proficiency in Microsoft office - Another language would be a plus (German / Italian)

• Verify claim was submitted to correct insurance. • Review/update patient demographics and information for accuracy. • Process and validate payor requests and claims via correspondence, remittance advice and EOBs (i.e., identify payment discrepancies, inappropriate requests) • Investigate all denied services to determine reason and appeal, if appropriate. Identify and report root causes associated with denials to reduce/resolve issues. • Process assigned appeals including submission, tracking, reporting and evaluation of appeal outcomes (i.e., next steps, improved outcomes) • Maximize utilization of Billing system, tools and resources to support cash collection activities • Review various reports including aging outstanding and denial reports. • Comply with Federal and State legislation on all billing related matters. • Comply with all Safety, Emergency, Hazard, OSHA, HIPAA, Quality Assurance and Administrative Plans, Policies, Guidelines, Protocol, and Standards. • Support and maintain department cash and DSO goals.

• Provide excellent customer service regarding collection issues • Resolve billing errors and disputes associated with collection issues • Deliver credit and collections support for Customer Care Sales team • Enter bankruptcy notices in billing systems • Respond to customer, associate, and collection agency inquiries • Provide backup for other Collections Specialists and Manager as needed • Maintains the Credit and Collections email inbox • Maintain Collection reports • Learn and comply with Cable One credit and collections practices and policies. • Learns and complies with regulatory requirements, including SOX. • Assists with special projects as assigned.