Associate Media Director New York We are seeking an Associate Media Director to be hands-on in planning and activation for both online and offline strategies for a new client in the B2B space. The Associate Director is responsible for driving media strategy and ensuring the program meets client objectives and KPIs. The Associate Director will partner with clients and agency partner teams to develop strategy and tactical plans to execute media most effectively across core digital media tactics including search, social, display, programmatic video as well as integrate and execute strategy for key offline channels as needed. The Associate Director is accountable for working with the team to ensure performance is hitting KPIs and meeting client goals, providing oversight as necessary. Proven excellence and experience in digital media required. You Will: - Responsible for gathering the research and data needed to formulate strategic plans that will grow client business - Lead client relationship as day-to-day contact and partner agencies (where applicable) by ensuring a seamless communication process - Coordination of streamlining omni-channel strategies with key partners - Responsible for presenting strategic recommendations, soliciting feedback and ensuring team can execute on strategy to effectively hit goals - Reports to Media Director, but acts as key day-to-day account lead over team - Actively contribute to account strategy, including annual budget development, KPIs, partner selection, new tactics, and tracking industry developments. - Develop skills by participating in ongoing training, workshops, etc. - Support in any new business pitches and related work as required - Mastery of all relevant tools for reporting, analytics and competitive analysis - Responsible for timely response to daily communication regarding campaign level inquiries (client, vendors, internal) - Maintain professional, productive rapport with sales representatives/media vendors You Have: - Bachelor’s Degree required - Strong Understanding of media landscape - 5+ years of hands-on media management experience in online advertising with a focus on performance - In-depth experience with Search, Social, and/or Programmatic channels is a must - Understanding of activation & optimization techniques across self-serve performance platforms a must - 2+ years of demonstrated success in managing and leading people - Proven ability to lead and manage teams - Technically strong quantitative skills, including analytical abilities and math proficiency - Demonstrated critical thinking and problem solving abilities - Solid verbal and written communication skills, with polished presentations skills a must - Ability to work successfully with teams on multiple projects under tight deadlines - Desire to work in an industry which is constantly evolving and presenting new and unique challenges - Ability to sell ideas clearly and deliver values - Knowledge of offline media planning is a plus - Experience in marketing for both brand-building and direct response initiatives What We Offer:  - Global maternity and parental leave  - Competitive benefits packages - Vacation, compassionate leave, wellness days, and flex days - Access to online services for families and new parents - Early Dismissal Friday’s (off at 3:00 PM local time every Friday) - 13 affinity groups - Internal learning and development programs - Enterprise-wide employee discounts  The Talent Team at Critical Mass is focused on ensuring we provide the best training, onboarding, and employee experience possible! Our new hires & employees are the future of our organization, and we want to set you up for long-term success. In an effort to do so, we expect our team to work from an office a minimum of 3 days a week. We continually review ranges to address skills, experience and markets. Base salaries are determined during our interview process, by assessing a number of factors that include, but aren’t limited to, a candidate’s experience and skills relative to the scope and responsibilities of the position. For current CM employees, tenure will also be a consideration. Salary Range $120,000 - $150,000 USD

Responsible for gathering the research and data needed to formulate strategic plans that will grow client business

We partner with law firms across the United States to deliver integrated solutions across client acquisition, operations, and business support. We drive growth with targeted, data-driven campaigns, while providing operational support, including contact center solutions, medical record summarization, and back-office services, creating a scalable, end-to-end platform for law firm success. Location: Remote Job Summary: The Associate Director, Strategy Execution, supports the translation of strategic priorities into day-to-day execution across three entities. This role partners closely with leadership to drive alignment, track progress, and ensure key initiatives are implemented effectively. This is a hands-on, execution-focused role designed for someone who can operate within a fast-paced, multi-entity environment while developing into a senior leadership position over time Responsibilities: - Drive the execution of strategic initiatives across all three business entities, ensuring alignment, accountability, and consistent follow-through - Translate leadership priorities into clear, actionable plans, timelines, and deliverables - Track progress against key initiatives and ensure accountability across cross-functional teams - Partner with Legal, Marketing, HR, and Operations to align priorities and drive effective execution - Establish and monitor KPIs to measure performance, identify gaps, and inform decision-making - Identify operational inefficiencies and implement process improvements that enhance performance and scalability - Build and strengthen scalable processes, workflows, and execution frameworks - Provide reporting, insights, and recommendations to support leadership decisions - Strengthen cross-functional alignment, communication, and execution across teams and entities Qualifications: - Bachelors Degree in Business Management or Marketing - 7–10 years of experience in strategy execution, operations, or business leadership - Excellent communication, interpersonal, and client service skills - Proven ability to execute strategy across multiple business units - Strong organizational and execution skills, experience working closely with executive leadership - Experience working in startup, Business Process Outsourcing (BPO), Legal Process Outsourcing (LPO), or multi-entity environments Preferred Qualifications - Experience supporting multi-entity or global organizations - Background in operations, consulting, or strategic program management - Familiarity with performance metrics, dashboards, and operational KPIs How We Work How we work is just as important as what we do: - Results-Driven We focus on delivering measurable outcomes and take ownership of performance and execution across teams. - Client-Centric Focus We prioritize decisions that drive meaningful outcomes and improve the experience for the clients and partners we support. - Conscientious Trust We operate with integrity, transparency, and accountability in every interaction and decision. - Entrepreneurial Spirit We take initiative, solve problems proactively, and continuously improve how we operate and scale. Benefits: Our benefits, perks, and compensation include the following: - Competitive compensation - Healthcare Reimbursement - Paid holidays, paid vacation, and 401k matching - Company-provided phone and laptop - A healthy work-life balance - A supportive learning environment

Associate Director Case Management Reports to: Director, TTR Case Management Lead The Associate Director, TTR Regional Lead (West) is responsible for product patient support and provider services inclusive of reimbursement operations, and patient compliance support to ensure timely and efficient access to therapy and ongoing assistance for patients and providers. This individual will support the Director of Patient Services with a focus on scanning/monitoring internal program data daily for accuracy and consistency, identifying issues/trends, and developing plans of action to continuously improve program performance. This individual will also deliver a positive patient and healthcare provider experience by assessing needs and developing action plans that identify and troubleshoot future reimbursement barriers to support treatment initiation and ensure continuity of care throughout the patient treatment journey. This individual will have [2-3] Regional Manager direct reports, and will report to the Director, National Case Manager Lead. Summary of Key Responsibilities (may vary) This description is not intended to provide an all-inclusive listing of duties and responsibilities. Duties may change at the discretion of management, and/or management may request duties to be performed that are not listed. - Lead a team of Regional TTR Managers within Alnylam Assist™ organization - Collaborate with cross-functional stakeholders to implement program improvements, departmental standard operating procedures, policies as they relate to assigned Alnylam products; participate on various cross-functional teams, representing Patient Services team to ensure customer success for staff and patients - Identify regional trends and drive the development and implementation of short- and long-term strategies - Utilization of expertise in areas related to healthcare reimbursement and Patient Assistance Programs - Remain current with market trends in both provider and patient services landscape through regular research, interactions with brand management and involvement to ensure that all patient service’s activities reflect actual business/organizational needs while meeting the needs of the target audience and maintaining highest quality of service - Maintain and support the evolvement of Alnylam Assist™ Patient Support Services as the Alnylam disease state portfolio grows - Interact with Field Roles, Patient Marketing, Patient Advocacy and Payer Marketing to gather insights to identify resources needed related to program offerings - Partner with the Executive Sales and Field Reimbursement Leads to align on regional strategic initiatives and optimize team performance through coordinated planning, execution, and performance analysis - Collaborate with internal stakeholders to develop and maintain appropriate KPIs, SLAs, and dashboards to track critical metrics to ensure targets are met - Identify and address, in collaboration with Regional Managers, training, performance, and competency needs to ensure achievement of business objectives, including team development opportunities - Continuously assess performance and work environment needs against business need. Identify external and internal factors impacting performance and develop a plan to address - Represent Patient Services in the development and Regulatory/Legal review of Alnylam Assist™ materials intended to be used with providers, patients, and caregivers - High sense of urgency, knowledge of protocol in dealing with requests and issues, and utmost confidentiality, when required - Proven Self-Starter with high standards of excellence and an innovative mind; drive development and implementation of program enhancements and operational efficiencies - Complies with all corporate policies, internal procedures and training and applicable laws and industry codes in collaboration with Alnylam Legal, Regulatory and Compliance - Expertise in Patient Assistance Program systems, processes, policies, and industry standards Qualifications - Bachelor’s Degree required - 8+ years recent experience in the healthcare or pharmaceutical/biotech industry. Ultra-rare disease experience a plus. Familiarity with patient and provider support services - Previous management experience required - Knowledge of private payer, Medicare, and Medicaid structure, systems, and reimbursement process - Proficiency in all aspects of patient reimbursement, (i.e., benefit investigations, prior authorization and appeal process, payer reimbursement policies and procedures, regulatory and administrative rules, etc.) - Experience and proficiency in working with a Customer Relationship Management System, such as Salesforce.com - Proven experience and successful track record leading, developing and coaching teams - Ability to work effectively across functions (field/marketing/medical affairs/patient advocacy/managed markets/legal/compliance) - Ability to communicate and influence effectively with all levels of the organization (verbal, written and presentation skills) - Patient-centric and customer service minded - Possess strong critical thinking, problem solving, and analytical skills with attention to detail - Ability to work independently, facilitate appropriate judgment in decision making as well as function as a team player - Desire to innovate and work in a fast-paced, energetic environment - Self-starter who is highly passionate about rare disease and Alnylam’s core values: - Commitment to People, Innovation, Discovery, Sense of Urgency, Open Culture, and Passion for Excellence - Ability to travel up to 10% for key meetings as needed #LI-KB2 #LI-Remote U.S. Pay Range $160,700.00 - $217,300.00 The pay range reflects the full-time base salary range we expect to pay for this role at the time of posting. Base pay will be determined based on a number of factors including, but not limited to, relevant experience, skills, and education. This role is eligible for an annual short-term incentive award (e.g., bonus or sales incentive) and an annual long-term incentive award (e.g., equity). Alnylam’s robust Total Rewards package is designed to support your overall health and well-being. We offer comprehensive benefits including medical, dental, and vision coverage, life and disability insurance, a lifestyle reimbursement program, flexible spending and health savings accounts and a 401(k)with a generous company match. Eligible employees enjoy paid time off, wellness days, holidays, and two company-wide recharge breaks. We also offer generous family resources and leave. Our commitment to your well-being reflects our belief that caring for our people fuels the impact we create together. Learn more about these and additional benefits offered by Alnylam by visiting the Benefits section of the Careers website: https://www.alnylam.com/careers About Alnylam We are the leader in RNAi therapeutics – a revolutionary approach with the potential to transform the lives of people with rare and common diseases. Built on Nobel Prize-winning science, Alnylam has delivered the breakthroughs that made RNAi therapeutics possible and are just at the beginning of what’s possible. Our deep pipeline, late-stage programs, and bold vision reflect our core values: fierce innovation, passion for excellence, purposeful urgency, open culture and commitment to people. We're proud to be a globally recognized top employer, where an authentic, inclusive culture and breakthrough thinking fuel one another. At Alnylam, we commit to an inclusive recruitment process and equal employment opportunity. Qualified applicants will receive consideration for employment without regard to their sex, gender or gender identity, sexual orientation, race, color, ethnicity, national origin, ancestry, citizenship, religion, creed, physical or mental disability, pregnancy status or related conditions, genetic information, veteran or military status, marital or familial status, political affiliation, age, or any other factor protected by federal, state, or local law. Alnylam is an E-Verify Employer.