• Responsible for promoting 340B program success across Covered Entity, pharmacy, and gateway programs • Develop working relationships with a wide variety of customers (CEs, pharmacies, TPAs) as well as internal stakeholders (IT, Operations, Sales, Accounting, Finance and others) • Proactively provide summary and detail insights for assigned analysis projects • Demonstrate flexibility to support urgent data inquiries and lead the effort to resolve issues • Serve as an expert customer resource for how V340B, VHUB, Verisave, NDC Optimizer, and Referral Capture to provide meaningful insights • Manage a variety of routine reporting efforts • Learn and utilize internal database access to support analysis and data requests

Overview GovCIO is seeking a Health IT Informatics Analyst to support complex healthcare technology initiatives through clinical workflow analysis, health IT requirements development, and informatics leadership. This role serves as a key liaison between clinical stakeholders, technical teams, and operational leaders to ensure healthcare technology solutions are aligned with real-world care delivery and system usability. The Lead Health IT Informatics Analyst will play a critical role in translating clinical and operational needs into actionable requirements, supporting system configuration and validation activities, and ensuring the quality and consistency of informatics deliverables across initiatives. This position will be located fully remote. Responsibilities - Writes complex SQL queries and Azure Databricks Notebooks to support Power BI Semantic Model development - Develops Power BI Semantic Models and Report visualizations - Lead requirements elicitation, workflow analysis, and functional documentation for healthcare technology initiatives - Partner with clinicians, product teams, developers, and operational stakeholders to translate needs into clear informatics and system requirements - Support and advise on clinical system configuration, workflow optimization, and usability alignment - Develop and maintain key project artifacts, including requirements documents, process flows, use cases, user stories, and validation materials - Lead and support user acceptance testing (UAT), issue identification, and workflow validation activities - Provide subject matter expertise in clinical workflows, health IT systems, and informatics best practices - Ensure the quality, consistency, and traceability of informatics deliverables across initiatives - Identify workflow, documentation, or system gaps and partner with teams to develop practical solutions - Support implementation and adoption efforts through stakeholder engagement, testing, and feedback incorporation - Mentor or guide other informatics analysts and contribute to overall work quality across the team Qualifications Required Skills and Experience: - Bachelor’s degree required (or commensurate experience) - Minimum 15 years of professional experience, including at least 6 years of specialized health informatics experience - Additional specialized health informatics experience may be considered in lieu of some educational requirements, where applicable - Demonstrated experience in requirements elicitation, workflow analysis, and health IT documentation development - Experience leading or supporting user acceptance testing (UAT) and system validation efforts - Extensive experience with clinical workflows and health IT systems - Strong understanding of system configuration, healthcare operations, and end-user needs - Ability to work effectively across clinical, technical, and operational teams Preferred Skills and Experience: - Experience with Oracle Health and/or CPRS/VistA configuration strongly preferred - Experience supporting federal healthcare environments or large integrated healthcare systems preferred - Clinical background or experience working closely with clinicians and care teams preferred - Familiarity with Agile, product, or iterative delivery environments preferred Clearance Required: Ability to obtain and maintain a Suitability/Public Trust clearance. Company Overview GovCIO is a team of transformers--people who are passionate about transforming government IT. Every day, we make a positive impact by delivering innovative IT services and solutions that improve how government agencies operate and serve our citizens.But we can't do it alone. We need great people to help us do great things - for our customers, our culture, and our ability to attract other great people. We are changing the face of government IT and building a workforce that fuels this mission. Are you ready to be a transformer? What You Can Expect Interview & Hiring Process If you are selected to move forward through the process, here’s what you can expect: - During the Interview Process - Virtual video interview conducted via video with the hiring manager and/or team - Camera must be on - A valid photo ID must be presented during each interview - During the Hiring Process - Enhanced Biometrics ID verification screening - Background check, to include: - Criminal history (past 7 years) - Verification of your highest level of education - Verification of your employment history (past 7 years), based on information provided in your application Employee Perks At GovCIO, we consistently hear that meaningful work and a collaborative team environment are two of the top reasons our employees enjoy working here. In addition, our employees have access to a range of perks and benefits to support their personal and professional well-being, beyond the standard company offered health benefits, including: - Employee Assistance Program (EAP) - Corporate Discounts - Learning & Development platform, to include certification preparation content - Training, Education and Certification Assistance* - Referral Bonus Program - Internal Mobility Program - Pet Insurance - Flexible Work Environment *Available to full-time employees Our employees’ unique talents and contributions are the driving force behind our success in supporting our customers, which ultimately fuels the success of our company. Join us and be a part of a culture that invests in its people and prioritizes continuous enhancement of the employee experience. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, disability, or status as a protected veteran. EOE, including disability/vets. Posted Pay Range The posted pay range, if referenced, reflects the range expected for this position at the commencement of employment, however, base pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, education, experience, and internal equity. The total compensation package for this position may also include other compensation elements, to be discussed during the hiring process. If hired, employee will be in an “at-will position” and the GovCIO reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, GovCIO or individual department/team performance, and market factors. Posted Salary Range USD $175,000.00 - USD $190,000.00 /Yr.

We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time. Description: Schedule: Monday-Friday 8:00am-5:00pm EST Aetna’s Healthy Aging Support Program is a short term, self-management education program. The Health Coach provides information, referral, assistance with accessing resources, health coaching, and supportive care to Medicare members. The Health Coach will instruct group coaching classes on specific content addressing common health concerns for members with chronic conditions, providing education and resources, and effectively utilizing community, health care, and plan benefit resources. Fundamental Components: - Educate members on an array of topics such as Managing Medicines, Nutrition, Safety, Benefits/ Resources, Mindfulness and Working with Care Team and empower participation of the group coaching participants - Assist the member in actively participating with their health care providers and Aetna Care Management teams regarding decisions that impact their health and well-being - Document all member interaction into the appropriate member record(s) - Demonstrate empathy for situations faced by our members and their caregivers - Troubleshoot unavailability of resources, securing support as needed to close member gaps - Follow program workflows consistently, following up with members to review personal action plan and determine if any additional referrals (e.g., Care Management, Behavioral Health, etc) are needed Background Experience: - At least 2 years working as a Health Coach - Candidates with experience in care management, healthcare, social work, aging network, or similar backgrounds Preferred: - Bilingual - Community Health or Public Health experience - Managed Care: Medicare experience Education: - Associate's Degree Required, Bachelor's preferred - Health Coach Certification preferred Anticipated Weekly Hours 40 Time Type Full time Pay Range The typical pay range for this role is: $21.10 - $36.78 This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above. Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong. Great benefits for great people We take pride in our comprehensive and competitive mix of pay and benefits – investing in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be. In addition to our competitive wages, our great benefits include: - Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan. - No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching. - Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility. For more information, visit https://jobs.cvshealth.com/us/en/benefits We anticipate the application window for this opening will close on: 04/10/2026 Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.

We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time. Job Purpose and Summary As an essential member of our Special Needs Plan (SNP) care team, the telephonic Care Manager Specialist (CMS) plays a key role in coordinating the care of our members, particularly those with social determinants of health (SDoH) needs and stable health conditions. The CMS collaborates closely with the Registered Nurse Care Manager, Care Coordinator, Social Worker, and other interdisciplinary care team participants to support the member in maintaining optimal health. This is achieved by evaluating the members’ needs through the completion of the annual Health Risk Assessment Survey, addressing SDoH needs, and closing gaps in preventative and health maintenance care. Key Responsibilities - Telephonic Engagement: Dedicate 50-75% of the day to engaging with members and coordinating their care. - Member Outreach: Utilize all available resources to connect with and engage “hard-to-reach” members. - Care Planning: Partner with members to develop individualized care plans that encompass goals and interventions to meet their identified needs. - Documentation: Maintain meticulous documentation of care management activities in the member’s electronic health record. - Collaboration: Work with the Interdisciplinary Care Team to address barriers to care and develop strategies for maintaining the member’s stable health condition. - Resource Connection: Identify and connect members with health plan benefits and community resources. - Regulatory Compliance: Meet regulatory requirements within specified timelines. - Consults with the Care Manager RN within the Care Team for clinical knowledge, medication regimes, and supportive clinical decision making - Collaborates and leverages the Care Manager RN clinical expertise to ensure members’ needs are adequately addressed. - Additional Responsibilities: Support team objectives, enhance operational efficiency, and ensure delivery of high-quality care to members. This may include participating in special projects, contributing to process improvement initiatives, or assisting with mentoring new team members. Essential Competencies and Functions - Performance Metrics: Ability to meet performance and productivity metrics, including call volume, successful member engagement, and state/federal regulatory requirements. - Professional Conduct: Conduct oneself with integrity, professionalism, and self-direction. - Care Management Knowledge: Experience or willingness to thoroughly learn the role of care management within Medicare and Medicaid managed care. - Community Resources: Familiarity with community resources and services. - Healthcare Technology: Ability to navigate and utilize various healthcare technology tools to enhance member care, streamline workflows, and maintain accurate records. - Collaboration: Maintain strong collaborative and professional relationships with members and colleagues. - Communication Skills: Communicate effectively, both verbally and in writing. - Customer Service: Excellent customer service and engagement skills. Required Qualifications - 2+ years of experience in a health-related field - 2+ years of customer service experience - Technical Proficiency: Proficient in Microsoft Office Suite (Word, Excel, Outlook, OneNote, Teams) and ability to effectively utilize these tools within the CMS role. - Work Environment: Access to a private, dedicated space to conduct work effectively to meet the requirements of the position. Preferred Qualifications - Experience providing care management for Medicare and/or Medicaid members - Experience working with individuals with SDoH needs, chronic medical conditions, and/or behavioral health - Experience conducting health-related assessments and facilitating the care planning processes - Bilingual skills, especially English-Spanish Education Required: - Associate’s degree with relevant experience in a health care-related field Or - Practical Nurse degree/certificate with active state licensure. Preferred: - Bachelor’s degree in healthcare or a related field Anticipated Weekly Hours 40 Time Type Full time Pay Range The typical pay range for this role is: $21.10 - $36.78 This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above. Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong. Great benefits for great people We take pride in our comprehensive and competitive mix of pay and benefits – investing in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be. In addition to our competitive wages, our great benefits include: - Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan. - No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching. - Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility. For more information, visit https://jobs.cvshealth.com/us/en/benefits We anticipate the application window for this opening will close on: 04/08/2026 Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.