Company Description Working at Allegis Global Solutions (AGS) is more than just a job. It’s a career. It’s a community of people who invest in your development and empower you to blaze your own trail. Each of us is here to create real, measurable impact that moves needles. We operate beyond "roles" or "jobs" to realize the opportunity to make meaningful contributions to a bigger idea. Because we believe that when you build a workforce that’s designed to harness human enterprise, you design a workforce that’s built for impact. At AGS, we help companies all over the world transform their people into a competitive advantage. It’s not about filling seats. It’s about designing workforces to meet missions and unleash the most transformative power in business today: The power of human enterprise. With services around the globe, we have a point of view on the future of work that enables us to be a transformative partner in the way work gets done for our clients’ organizations. Meeting clients where they are, we design a plan and guide them along a transformational journey, applying bold actions and diverse minds to solve the most complex challenges – from permanent and extended workforce management to services procurement, consulting, direct sourcing and our Universal Workforce Model™. We also represent over 100 countries and speak dozens of languages. So as you’re building relationships and doing your job, you’ll be exposed to other cultures and advancement opportunities while expanding your knowledge of global markets and strategies. See what it’s like to work at AGS by searching #LifeAtAGS on any social network. Job Description The Program Specialist II is responsible for building and maintaining relationships with Hiring Managers and managing the full lifecycle of the requisition process including requisition intake, shortlisting, sourcing management, onboarding, worker assignment management, time and expense management, offboarding and reporting. The Program Specialist II acts as a talent advisor to support our clients through the requisition fulfilment process to ensure quality talent is acquired in a timely manner. Responsibilities: - Assist with PMO roadmap/AGS Way initiatives - Participate in client meetings to review strategic initiatives - Assist client managers during all stages of the contract labor acquisition process including: requisition intake, sourcing, and candidate shortlisting and interviewing (Can perform all primary or supplemental responsibilities of the PMO – end to end acquisition process) - Demonstrate recruitment expertise by preparing insightful questions appropriate for the position prior to conducting requirement intake session with hiring managers in order to gather detailed job descriptions to distribute to supply base - Document requirement intake conversations in appropriate database (VMS, AGS360) - Utilize reports to manage open requirements to advise managers on status of requirements and monitor supplier sourcing strategies to ensure timely response - Discuss with HM agree upon expectations, timeframes, feedback, roles and responsibilities of everyone involved in the requisition fulfilment process - Coach, manage and oversee performance of participating staffing suppliers - Document all client/supplier reported issues and track resolution through to completion ensuring a high level of customer satisfaction in CRM system - Monitor performance against contract SLA’s, requisition aging, invoicing, time and expense entry and vendor compliance tracking - Conduct supplier scorecard reviews; including performance discussions, metric adherence and strategic conversations - Maintain and update monthly activity and performance reports - Assist with development of presentation and customer facing items (QBRs, Operational reviews, Dashboard reviews, other), with support from leader - Provide constant interaction via face to face, email and phone with client, staffing vendors, contract personnel and other partners - Assist with worker assignment management (cost center changes, extension of contract assignments etc.) to improve data integrity - Liaison with managers, vendors and security department to ensure all necessary paperwork is completed and collected prior to starting assignments and at end of assignments - Ensure all work orders are closed in the system with accurate finish reasons when notified of an end of assignment and appropriate departments are notified (i.e. security) - Assist with the collection of company assets from vendors (laptop, badges, etc.) - Assist and monitor time and expense entry to ensure appropriate approvals occur by hiring managers by required deadlines - Constant interaction with vendors to ensure new hire paperwork is completed in a timely manner to avoid onboarding delays - Log all client and vendor inquiries into Salesforce.com Qualifications - Experience in high volume coordination activities (interviewing, on-boarding, etc.) - At least 2 years of industry/recruiting/staffing industry experience (preferred) - Client hiring manager/supplier/sponsor facing - Excellent verbal and written communications - Ability to work in a dynamic environment that changes from day to day - Excellent analytical and problem solving/issue resolution skills - Excellent documentation and follow up skills - Exceptional time management - Excellent organization skills and attention to detail - Knowledge of MS Office (Excel, Word, PPT) and PC skills - Able to work independently with minimal direction required for core daily responsibilities - Medium level of direction needed for advanced responsibilities - Customer Focused Additional Information Location disclaimer: This position is open to North America locations outside of California, Colorado, New Jersey, New York, Washington and Maryland. Benefits are subject to change and may be subject to specific elections, plan, or program terms. This role is eligible for the following: - Medical, dental & vision - Hospital plans - 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available - Life Insurance (Company paid Basic Life and AD&D as well as voluntary Life & AD&D for the employee and dependents) - Company paid short and long-term disability - Health & Dependent Care Spending Accounts (HSA & DCFSA) - Employee Assistance Program - Tuition Assistance - Time Off/Leave(PTO, Allegis Group Paid Family Leave, Parental Leave At AGS, we recognize our people are our strength. We are an equal opportunity (M/F/Disability/Veterans) and consider all applications without regard to race, gender, sexual orientation, gender identity, age, color, religion, national origin, veteran status, disability, genetic information or any other status protected by applicable law. We value our people, their varying perspectives and are committed to fostering an environment where they can bring their whole selves to work. If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email [email protected] for accommodation options. In accordance with the Immigration Reform and Control Act of 1986, employment is contingent upon verification of identity and authorization to work in the United States. All persons hired will be required to complete Form I-9 and provide acceptable documentation as required by law.

• Own and manage core Customer Success cadences, including QBRs, risk reviews, top deal reviews, and internal planning forums, ensuring consistent structure, clear outputs, and strong follow-through. • Drive end-to-end coordination of key CS meetings and execution moments, including blitz days and cross-functional cadences, ensuring alignment, accountability, and high-quality execution. • Build and maintain the CS operating calendar, including planning cycles, key milestones, and recurring forums, to ensure alignment across teams and visibility into priorities. • Partner with Product, Enablement, and CS leadership to manage the new product release calendar, ensuring readiness, communication, and effective rollout to the field. • Partner closely with Customer Success, Sales, Support, Product, Operations, and Finance to drive clear ownership, communication, and alignment across all core programs. • Track program effectiveness through defined KPIs and feedback loops, and continuously improve cadences to drive better execution and customer outcomes.

• Shape how technology, innovation, and leadership are understood by various stakeholders. • Translate complex topics into compelling stories for external audiences. • Execute integrated corporate communications strategies aligned with business priorities. • Lead execution for corporate communications initiatives and ensure consistent messaging. • Define and lead the global enterprise tech analyst relations strategy. • Serve as senior point of contact for priority analyst firms. • Translate technology topics into clear narratives for different audiences. • Partner with senior executives for media engagement and external platforms. • Collaborate across departments to ensure alignment and coordination.

• Serve as the lead acquisition advisor to program offices, guiding the creation and review of requirement documentation including Statements of Work (SOW), Performance Work Statements (PWS), Statements of Objectives (SOO), and market research reports • Lead pre-solicitation documentation support including Acquisition Plans, Quality Assurance Surveillance Plans (QASP), evaluation criteria, Justifications & Approvals (J&As), limited source justifications, and completed Purchase Request packages • Support program office evaluation activities using current acquisition support tools and analysis techniques; assist with documentation related to the proposal evaluation process • Track and provide status of procurement activities to program offices and client leadership • Design and deliver formal and informal training sessions for client staff and the Contracting Officer’s Representative (COR) community covering all aspects of the acquisition lifecycle • Create and provide training materials for use by attendees including presentations, reference guides, and take-away handouts; conduct evaluations of training content and delivery • Recommend and implement process improvements to enhance efficiency within the client's acquisition and contracting processes • Maintain and improve the Contracting Resource Library (CRL) including acquisition and contracting templates, processes, and standard language • Serve as the primary point of contact for all task order activities with the Contracting Officer and COR • Provide supervisory oversight of all team deliverables, ensuring quality, accuracy, and compliance with Government requirements prior to submission • Review and approve executive-level presentations, briefing packets, and meeting materials prepared by team members for branding, 508 compliance, and executive-level quality • Deliver monthly progress status reports including actions, issues, expenditures, ceiling/funding, and planned vs. actual work • Participate in kickoff meeting with CO and COR • Prepare and deliver Quality Control Plan • Participate in quarterly interchange meetings to discuss performance including cost, schedule, and technical topics • Ensure effective communication across the client office, COR community, and program offices; ensure prompt identification and resolution of issues • Coordinate with Government staff to gather content, validate information, and secure approval of final materials within Government-established timelines • Oversee contract administration support activities, ensuring work products comply with federal regulations and agency policy • Review and validate cost estimating and price analysis deliverables, including IGCEs, proposal evaluation instructions, and price reasonableness determinations • Provide management oversight of contract database and SharePoint platform activities, ensuring deliverables meet Government accuracy and timeliness standards • Direct and review executive presentations, dashboard visualizations, and training materials • Monitor team performance against Quality Assurance Surveillance Plan (QASP) standards and take corrective action when performance falls below thresholds • Manage team staffing, workload distribution, and professional development; ensure continuity of operations during personnel transitions