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Sales Enablement Systems Lead
Location
United Kingdom
Posted
64 days ago
Salary
0
Seniority
Senior
Job Description
Sales Enablement Systems Lead
ElevenLabs
• Own content and knowledge architecture • Audit and map the current content landscape across Sales Hub, WorkRamp, Fern wiki, Google Drive, and other systems • Design a unified content architecture that brings order to how sales content is organized, tagged, and maintained • Create governance frameworks for how content is created, updated, and retired across teams • Build the single source of truth that sales teams have been asking for • Build the enablement infrastructure • Own and evolve our LMS (WorkRamp) and internal knowledge systems • Evaluate, select, and implement tools that modernize how we manage and deliver content • Build integrations that connect content systems to seller workflows (Salesforce, Slack, Gong, etc.) • Design personalized learning paths that adapt to role, tenure, and skill gaps • Create AI-powered enablement tools • Build and deploy sales agents that surface the right content at the right time • Contribute to the GTM agent swarm strategy alongside RevOps • Design agents that answer seller questions, prep for meetings, and automate repetitive enablement tasks • Use ElevenLabs' own voice and agent technology to power enablement experiences • Drive agentic enablement • Define what 'Agentic Enablement' looks like at ElevenLabs • Build AI-powered coaching tools, role-play agents, and just-in-time learning experiences • Create systems where content auto-updates based on product releases, competitive intel, and market changes • Coordinate cross-functional knowledge management • Partner with Product Marketing to ensure sales content flows into the right systems • Partner with Company Ops to align sales knowledge management with company-wide standards • Partner with RevOps to ensure agent infrastructure is built on solid content foundations • Measure and improve • Define and track system health metrics: content freshness, usage, findability, and time-to-answer • Build dashboards that show whether enablement systems are actually helping sellers • Use data to continuously improve content architecture and agent performance • Shape the function • Document best practices, establish operating rhythms, and influence how the systems function evolves as Sales Enablement scales
Job Requirements
- 4–7+ years of experience in enablement operations, knowledge management, sales ops, RevOps, or a similar systems-focused role
- Hands-on building experience: you've built systems, automations, or tools — not just managed them
- Technical fluency: comfortable with APIs, integrations, and modern AI tools; you can read code, debug issues, and build in low-code/no-code environments
- Claude Code proficiency (or equivalent): you can build with AI coding tools and verify their output without relying solely on natural language
- Experience with LMS, CMS, or knowledge management platforms (WorkRamp, Highspot, Seismic, Guru, Notion, Confluence, etc.)
- Experience building or working with AI agents, chatbots, or conversational AI tools
- Strong systems thinking: you can map complex processes, identify dependencies, and design elegant solutions
- Experience working cross-functionally with Product Marketing, Ops, and Sales teams
- Excellent communication skills: you can translate technical concepts for non-technical audiences
- Bias for action: you ship fast, iterate, and don't wait for permission
- Additional: Experience at a high-growth AI/ML, developer tools, or API-first company
- Background in martech, content personalization, or audience segmentation
- Experience with Retool, Airtable, or similar tools for building internal applications
- SQL or Python proficiency for data analysis and automation
- Experience building GTM agents or AI-powered sales tools
- Familiarity with ElevenLabs' products (Agents Platform, API, Creative Platform)
Benefits
- Innovative culture: You’ll be part of a generational opportunity to define the trajectory of AI, surrounded by a team pushing the boundaries of what’s possible.
- Growth paths: Joining ElevenLabs means joining a dynamic team with countless opportunities to drive impact - beyond your immediate role and responsibilities.
- Learning & development: ElevenLabs proactively supports professional development through an annual discretionary stipend.
- Social travel: We also provide an annual discretionary stipend to meet up with colleagues each year, however you choose.
- Annual company offsite: Each year, we bring the entire team together in a new location - past offsites have included Croatia and Italy.
- Co-working: If you’re not located near one of our main hubs, we offer a monthly co-working stipend.
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