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A business unit of General Dynamics, General Dynamics Information Technology (GDIT) supports some of the United States' most complex government, defense, and in
Windows Desktop Engineer
Location
United States
Posted
60 days ago
Salary
$40 - $54 / hour
Seniority
Senior
Job Description
Windows Desktop Engineer
General Dynamics
• Provide support and maintenance for end-user systems and applications in a diverse and dynamic technical environment • Design, implement, and support desktop systems, applications, and peripheral devices • Provide advanced troubleshooting and technical support for hardware and software issues • Collaborate with IT teams to develop and deploy desktop solutions • Ensure optimal performance, security, and reliability of desktop environments • Develop and maintain system documentation, user guides, and technical procedures • Implement and manage desktop security policies and best practices • Conduct research and recommend new technologies to improve efficiency and user experience • Mentor and provide guidance to junior desktop engineers and support staff • Coordinate with vendors for maintenance, upgrades, and troubleshooting
Job Requirements
- Bachelor’s degree in information technology, Computer Science, or a related field (4+ years of relevant experience may substitute)
- 3 to 10+ years of experience in desktop engineering depending on level
- Strong knowledge of Windows operating systems, networking principles, and cloud services
- Proven experience with desktop management tools such as SCCM, Jamf, or similar
- Excellent problem-solving and analytical skills
- Ability to work independently and as part of a team in a fast-paced environment
- Strong interpersonal and communication skills to interact with technical and non-technical stakeholders
- Experience with virtualization technologies like VMware or Citrix preferred
- Relevant certifications such as CompTIA A+, Microsoft Certified: Modern Desktop Administrator Associate, or similar preferred
- Familiarity with scripting languages (PowerShell, Python, etc.) preferred
Benefits
- Comprehensive benefits and wellness packages
- 401K with company match
- Competitive pay and paid time off
- Full flex work weeks where possible
- Paid time off plans including vacation, sick and personal time, holidays, paid parental, military, bereavement and jury duty leave
- 15 days of paid leave per calendar year for vacations, personal business, and illness
- 10 paid holidays per year
- Paid Family Leave program providing up to 160 hours of paid leave in a rolling 12 month period for eligible employees
- Short and long-term disability benefits, life, accidental death and dismemberment, personal accident, critical illness and business travel and accident insurance
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