• Payments Operations: Troubleshoot and resolve issues related to customer transactions. Perform daily or weekly payments to vendors or business partners. • Reconciliations: Manage transaction statements to perform reconciliations of company assets. Carry out controls to ensure financial data quality, completeness, and integrity, providing support to the Finance team. • Cards: Monitor transaction processing, including authorizations and settlements. Manage debit card transaction disputes and fraud claims. Assist the Customer Support team with customer inquiries. • Back Office: Assist with various operations-related tasks, ensuring the timely completion of all related activities. • Project Participation: Contribute to ad hoc tasks and projects with a flexible and proactive attitude. • Process Improvement: Develop, maintain, and improve operational policies, processes, and procedures to enhance efficiency. • Internal Controls: Identify, propose, and document enhancements to processes and internal controls to align with industry best practices.

Hi, we're Oscar. We're hiring a Senior Analyst, UM Regulatory Operations to join our UM Regulatory Operations team. Oscar is the first health insurance company built around a full stack technology platform and a relentless focus on serving our members. We started Oscar in 2012 to create the kind of health insurance company we would want for ourselves—one that behaves like a doctor in the family. About the role: You will support the design, optimization, and implementation of processes and improvements to operations in support of achieving organizational goals. You will be responsible to support implementations for regulatory requirements, compliance initiatives, UM audits, and other projects, as needed. You will report into the Senior Manager, UM Regulatory Operations. Work Location: This is a remote position, open to candidates who reside in: Dallas, Texas. You will be fully remote; however, our approach to work may adapt over time. Future models could potentially involve a hybrid presence at the hub office associated with your metro area. #LI-Remote Pay Transparency: The base pay for this role is: $67,813 - $89,004 per year. You are also eligible for employee benefits, participation in Oscar's unlimited vacation program, and annual performance bonuses. Responsibilities: - Coordinate projects and processes to help support key regulatory and compliance milestones and deliverables - Partner with leadership to implement regulations, support key state filings, and other projects - Partner with cross-functional teams to ensure action plans and process improvements align with project goals, and participate in collaboration with peers and cross-functional stakeholders - Support audit exams (NCQA, MHPAEA, State) - Help identify risks; respond to and resolve compliance gaps through regulatory implementation and in response to audits and Corrective Action Plans - Compliance with all applicable laws and regulations - Other duties as assigned Requirements: - 1+ years of experience in healthcare audits, or accreditations supporting NCQA and/or regulatory compliance - 1+ years of professional experience in utilization management, healthcare operations and/or compliance, or a related field - 1+ years of experience in Adobe Acrobat, and Google Suite or Microsoft Office (Sheets/Excel, Docs/Word, Slides/Powerpoint, etc) - 1+ years of experience with interdepartmental collaboration with stakeholders to drive projects Bonus points: - 1+ years of experience supporting state audits and exams - ACA marketplace, utilization management, healthcare quality and compliance, or provider data experience - Training or experience applying Continuous Process Improvement or Lean Six Sigma principles - Experience with project coordination or management in a matrixed organization - 1+ years of experience in developing and presenting information and recommendations This is an authentic Oscar Health job opportunity. Learn more about how you can safeguard yourself from recruitment fraud here. At Oscar, being an Equal Opportunity Employer means more than upholding discrimination-free hiring practices. It means that we cultivate an environment where people can be their most authentic selves and find both belonging and support. We're on a mission to change health care -- an experience made whole by our unique backgrounds and perspectives. Pay Transparency: Final offer amounts, within the base pay set forth above, are determined by factors including your relevant skills, education, and experience. Full-time employees are eligible for benefits including: medical, dental, and vision benefits, 11 paid holidays, paid sick time, paid parental leave, 401(k) plan participation, life and disability insurance, and paid wellness time and reimbursements. Artificial Intelligence (AI): Our AI Guidelines outline the acceptable use of artificial intelligence for candidates and detail how we use AI to support our recruiting efforts. Reasonable Accommodation: Oscar applicants are considered solely based on their qualifications, without regard to applicant’s disability or need for accommodation. Any Oscar applicant who requires reasonable accommodations during the application process should contact the Oscar Benefits Team (accommodations@hioscar.com) to make the need for an accommodation known. California Residents: For information about our collection, use, and disclosure of applicants’ personal information as well as applicants’ rights over their personal information, please see our Privacy Policy.

Hi, we're Oscar. We're hiring a Senior Analyst, UM Regulatory Operations to join our UM Regulatory Operations team. Oscar is the first health insurance company built around a full stack technology platform and a relentless focus on serving our members. We started Oscar in 2012 to create the kind of health insurance company we would want for ourselves—one that behaves like a doctor in the family. About the role: You will support the design, optimization, and implementation of processes and improvements to operations in support of achieving organizational goals. You will be responsible to support implementations for regulatory requirements, compliance initiatives, UM audits, and other projects, as needed. You will report into the Senior Manager, UM Regulatory Operations. Work Location: This is a remote position, open to candidates who reside in: Atlanta, Georgia. You will be fully remote; however, our approach to work may adapt over time. Future models could potentially involve a hybrid presence at the hub office associated with your metro area. #LI-Remote Pay Transparency: The base pay for this role is: $67,813 - $89,004 per year. You are also eligible for employee benefits, participation in Oscar's unlimited vacation program, and annual performance bonuses. Responsibilities: - Coordinate projects and processes to help support key regulatory and compliance milestones and deliverables - Partner with leadership to implement regulations, support key state filings, and other projects - Partner with cross-functional teams to ensure action plans and process improvements align with project goals, and participate in collaboration with peers and cross-functional stakeholders - Support audit exams (NCQA, MHPAEA, State) - Help identify risks; respond to and resolve compliance gaps through regulatory implementation and in response to audits and Corrective Action Plans - Compliance with all applicable laws and regulations - Other duties as assigned Requirements: - 1+ years of experience in healthcare audits, or accreditations supporting NCQA and/or regulatory compliance - 1+ years of professional experience in utilization management, healthcare operations and/or compliance, or a related field - 1+ years of experience in Adobe Acrobat, and Google Suite or Microsoft Office (Sheets/Excel, Docs/Word, Slides/Powerpoint, etc) - 1+ years of experience with interdepartmental collaboration with stakeholders to drive projects Bonus points: - 1+ years of experience supporting state audits and exams - ACA marketplace, utilization management, healthcare quality and compliance, or provider data experience - Training or experience applying Continuous Process Improvement or Lean Six Sigma principles - Experience with project coordination or management in a matrixed organization - 1+ years of experience in developing and presenting information and recommendations This is an authentic Oscar Health job opportunity. Learn more about how you can safeguard yourself from recruitment fraud here. At Oscar, being an Equal Opportunity Employer means more than upholding discrimination-free hiring practices. It means that we cultivate an environment where people can be their most authentic selves and find both belonging and support. We're on a mission to change health care -- an experience made whole by our unique backgrounds and perspectives. Pay Transparency: Final offer amounts, within the base pay set forth above, are determined by factors including your relevant skills, education, and experience. Full-time employees are eligible for benefits including: medical, dental, and vision benefits, 11 paid holidays, paid sick time, paid parental leave, 401(k) plan participation, life and disability insurance, and paid wellness time and reimbursements. Artificial Intelligence (AI): Our AI Guidelines outline the acceptable use of artificial intelligence for candidates and detail how we use AI to support our recruiting efforts. Reasonable Accommodation: Oscar applicants are considered solely based on their qualifications, without regard to applicant’s disability or need for accommodation. Any Oscar applicant who requires reasonable accommodations during the application process should contact the Oscar Benefits Team (accommodations@hioscar.com) to make the need for an accommodation known. California Residents: For information about our collection, use, and disclosure of applicants’ personal information as well as applicants’ rights over their personal information, please see our Privacy Policy.

ABOUT THE ROLE Peloton is undergoing a pivotal transformation in how Enterprise Technology (ET) operates—moving beyond "keeping the lights on" to becoming a trusted, strategic partner that enables the business to move faster, smarter, and more securely. As the Director of Strategy & Operations, you will be the primary engine driving this transformation. You will act as the "Chief of Staff" for the CIO organization, bridging the gap between high-level strategy and operational execution. You will be responsible for maturing our operating model, establishing a unified technology fabric, and ensuring that our "Top 25" initiatives—from AI-powered innovation to global supply chain tech—are delivered with excellence. You will be at the forefront of Peloton’s digital future. This role gives you the authority to reshape our internal operating model, ensuring that our foundation is as high-performance and innovative as the products we deliver to our members. YOUR DAILY IMPACT AT PELOTON - Lead the Enterprise Technology Program Management Office (ETPMO) to oversee complex, cross-functional initiatives. You will track deliverables across functions (Finance, Supply Chain, HR, etc.) to ensure strategic alignment and timely execution - Build and manage the ET Monthly Business Review (MBR) process. You will define and track key performance indicators (KPIs) related to spend, system stability, technical debt reduction, and team productivity - Partner with the CIO and ET leadership to develop and maintain the Enterprise Tech Roadmap. You will ensure IT priorities are aligned with broader business goals, focusing on "Fueling Growth" and "Operations Excellence" - Act as a "Relationship Manager" and "Integration Advisor," building trust through transparency and proactive engagement with business unit leaders - Serve as a Culture Champion, designing and leading team-building activities that foster a "One Peloton" mindset. You will lead efforts to evolve the ET team from "Tech Providers" to "Business Thinkers" - Manage the projected spend for the CIO organization (including InfoSec and Product Systems) and track YTD savings against budget YOU BRING TO PELOTON - 12+ years in Operations, Strategy, or Technical Program Management, with a focus on supporting large-scale enterprise technology organizations - Proven track record in building and scaling a PMO, managing multi-million dollar budgets, and establishing managed services with strict SLAs - Familiarity with the technology needs of global business footprints, including manufacturing, warehousing, and administrative functions - Understanding of how to integrate AI and automation into business workflows to simplify complexity and unlock value - Exceptional executive-level reporting skills, with the ability to present complex operational data to the C-suite - You can translate a vision like "Code to Competitive Edge" into a concrete, executable plan with clear milestones and owners - You excel at connecting systems, data, and teams to create a unified technology ecosystem - You believe in "Enhancing Explainability" and use statistical forecasting and data insights to drive decision-making - You are comfortable leading through ambiguity and are passionate about maturing organizational processes from "reactive" to "strategic" #LI-DD1 #LI-Remote The base salary range represents the low and high end of the anticipated salary range for this position to be performed remotely from any Peloton office or facility, in any U.S. State and any location therein. The actual base salary offered for this position will depend on numerous factors including, without limitation, experience and business objectives. Our base salary is just one component of Peloton’s competitive total rewards strategy that also includes annual equity awards and an Employee Stock Purchase Plan as well as other region-specific health and welfare benefits. As an organization, one of our top priorities is to maintain the health and wellbeing for our employees and their family. To achieve this goal, we offer robust and comprehensive benefits including: - Medical, dental and vision insurance - Generous paid time off policy - Short-term and long-term disability - Access to mental health services - 401k, tuition reimbursement and student loan paydown plans - Employee Stock Purchase Plan - Fertility and adoption support and up to 18 weeks of paid parental leave - Child care and family care discounts - Free access to Peloton Digital App and apparel and product discounts - Commuter benefits and Citi Bike Discount - Pet insurance and so much more! Base Salary Range $195,450—$282,850 USD ABOUT PELOTON: Peloton (NASDAQ: PTON) provides Members with expert instruction, and world class content to create impactful and entertaining workout experiences for anyone, anywhere and at any stage in their fitness journey. At home, outdoors, traveling, or at the gym, Peloton brings together innovative hardware, distinctive software, and exclusive content. Founded in 2012 and headquartered in New York City, Peloton has millions of Members across the US, UK, Canada, Germany, Australia, and Austria. For more information, visit www.onepeloton.com. Peloton is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws. Equal employment opportunity has been, and will continue to be, a fundamental principle at Peloton, where all team members, applicants, and other covered persons are considered on the basis of their personal capabilities and qualifications without discrimination because of race, color, religion, sex, age, national origin, disability, pregnancy, genetic information, military or veteran status, sexual orientation, gender identity or expression, marital and civil partnership/union status, alienage or citizenship status, creed, genetic predisposition or carrier status, unemployment status, familial status, domestic violence, sexual violence or stalking victim status, caregiver status, or any other protected characteristic as established by applicable law. This policy of equal employment opportunity applies to all practices and procedures relating to recruitment and hiring, compensation, benefits, termination, and all other terms and conditions of employment. If you would like to request any accommodations from application through to interview, please email: applicantaccommodations@onepeloton.com. At Peloton, we embrace technology, including AI, to enhance productivity and accelerate innovation in the work we do for our members. However, in our hiring process, our priority remains in getting to know you and your unique qualifications. To ensure a fair and equitable process, we do not permit the use of AI tools during any stage of the application and interview process. In considering you as an applicant, we want to understand your skills, experiences, and motivations without mediation through an AI system. We also want to directly assess your communication skills without the use of an AI tool. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act, the City of Los Angeles Fair Chance Initiative for Hiring Ordinance and the San Francisco Fair Chance Ordinance, as applicable to applicants applying for positions in these jurisdictions. Please be aware that fictitious job openings, consulting engagements, solicitations, or employment offers may be circulated on the Internet in an attempt to obtain privileged information, or to induce you to pay a fee for services related to recruitment or training. Peloton does NOT charge any application, processing, or training fee at any stage of the recruitment or hiring process. All genuine job openings will be posted here on our careers page and all communications from the Peloton recruiting team and/or hiring managers will be from an @onepeloton.com email address. If you have any doubts about the authenticity of an email, letter or telephone communication purportedly from, for, or on behalf of Peloton, please email applicantaccommodations@onepeloton.com before taking any further action in relation to the correspondence. Peloton does not accept unsolicited agency resumes. Agencies should not forward resumes to our jobs alias, Peloton employees or any other organization location. Peloton is not responsible for any agency fees related to unsolicited resumes.