• Manage from one to three sites and be responsible for all on-ground activities relating to the operations and maintenance of the site. • Ensure compliance with up-to-date safety and electrical policies for the safety and wellbeing of staff and visitors. • Perform quality and safety inspections/audits on maintenance activities of field technicians. • Deliver updates regarding site maintenance activities, including planned and unplanned maintenance. • Identify and report critical issues in a timely manner to maximize uptime, allow for successful energy market operations, and ensure stakeholder contract compliance. • Support field O&M providers to assist with maintenance or complex repairs. • Oversee effective scheduling and coordination of maintenance and repair activities. • Support quick response to site communication and plant/equipment control failures with the trading team, remote operations, EMS supplier, and asset managers. • Provide technical support to onsite technicians and other vendors. • Ensure the creation of service work orders for corrective repairs, as needed, and the follow through of work to completion. • Ensure daily records are kept current to maintain regulatory compliance. • Ensure preventative maintenance activities are properly scheduled per the contractual obligations and seasonal restrictions. • Identify any additional services needed and ensure steps are taken to advance facility needs. • Identify and determine root cause(s) of underperforming systems with support from performance engineering and O&M field team. • Manage overtime work of field team, generally remaining within contracted services. • Coordinate all activities between the site management and O&M providers. • Ensure complete and timely filing of Warranty Claims as needed and manage warranty work to completion. • Travel up to 60% for in-field work, onsite supervision or to support other Field Managers as needed during planned or forced outages. • Coordinate monthly outage plan with internal and external stakeholders. • Ensure site safety to include pre-job JHAs and other relevant forms. • Coordinate with the Director of EHS on best practices and align on site safety requirements. • Ensure compliance with ERCOT Weatherization guidelines. • Coordinate with Asset Managers to ensure that all contractual commitments to key stakeholders and O&M contractors are upheld. • Ensure that any onsite work is within approved project budget. • This role is not expected to perform primarily hands on work, but rather to manage third parties who will perform maintenance and repairs.

• Oversee the development, execution, and optimization of media plans - ensuring it tells a cohesive and compelling story. • Analyze data and strategic input from clients and agency constituents to inform channel allocation recommendations • Effectively write and present recommendations and proactive POVs internally and externally • Meet with media partners to understand the media landscape and act as the channel expert for the team • Work with analytics partners to help clients prove out success of your plans • Collaborate with media specialists to ensure seamless activation of media campaigns • Lead Media Planners and Associates while reporting to a Media Director

Job Description Overview: - Ensure defects, issues and tickets are managed efficiently and systematically so product quality is maintained, risks are minimized, and releases stay on schedule. - Continuous and always acknowledge and highlight opportunities for (continuous) improvements in the way we work, how we communicate, how our tools work, how our products and services are defined / work / perceived. - Contribute to an open and inclusive environment where we support each other in the team, our colleagues, our customers and partners. Roles/Responsibilities: 1. Defect Lifecycle Management Own the end-to-end defect process (logging → triage → prioritization → resolution → closure). Ensure defects are clearly documented and reproducible. Monitor defect aging and resolution timelines. 2. Triage & Prioritization Lead or facilitate defect triage meetings. Classify defects by severity and priority. Align defect prioritization with business impact and release goals. 3. Reporting & Metrics Track defect trends (open vs. closed, severity distribution, leakage rates). Provide dashboards and quality reports to stakeholders. Highlight risks and recommend corrective actions. 4. Cross-Functional Coordination Collaborate with QA, development, product, and operations teams. Escalate critical defects that threaten release timelines. Ensure accountability for defect resolution. 5. Process Improvement Identify recurring defect patterns. Recommend preventive actions (root cause analysis, process changes). Improve testing and quality practices over time. Soft Skills: - Excellent written and oral communication skills. - Ability to work effectively in a fast-paced and ambiguous environment with strong judgment. - Proven people, problem-solving, innovation, analysis, collaboration, and escalation management skills. - Proactive approach to problem-solving, including gap analysis and implementation of corrective action plans. Preferred Experience: - Ability to balance quality, scope and timelines - Strong understanding of SDLC and QA processes - Analytical mindset with attention to detail - Excellent communication skills, both written and verbal, can explain technical concepts to non-technical audiences. - Strong problem-solving and analytical skills, with the ability to systematically analyze complex issues and identify root causes. - Customer-focused mindset with a dedication to delivering high-quality support and exceeding customer expectations. - Ability to work independently and collaboratively in a fast-paced environment, managing multiple priorities and adapting to changing requirements. - Previous experience using a defect management tool (example: JIRA) is desired but not required. Benefits · Medical, Dental and Vision Coverage · Basic Life Insurance and AD&D · Short-Term and Long-Term Disability Insurance · Flexible Spending Account (FSA) · 401(k) with company match · Paid Time Off (PTO): Vacation, sick, and floating holidays; plus 13 paid holidays · Tuition Reimbursement Program · Employee Assistance Program (EAP) · Wellbeing Solutions Program KDDI America, headquartered in New York, is the US presence of Japan's KDDI Group, a Fortune Global 500 company and leading provider of international IT and communications services. KDDI America was established in 1989 and started as a telecommunications business supporting Japanese multinationals. We have now evolved into a company that provides networks, data centers, system integration, as well as managed service solutions across all industries. Our ability to customize solutions in a major city offering scalability and service that are unparalleled set KDDI America apart from the competition. We provide Ethernet network uptimes of more than 99.999% between regions and guaranteed high performance no matter where. For more information on the information we collect about our applicants and how we use it, see our Privacy Notice at https://us.kddi.com/privacypolicy/.

Compensation Type Yearly Kessler Hotels Kessler Hospitality’s portfolio of artistically inspired boutique hotels boasts unique design, luxurious accommodations, enriching ambiance, and intuitive service. With properties in Colorado, Georgia, Florida, North Carolina or South Carolina, each hotel’s exquisite art, music, and cultural influences are deliberately approachable. Designed to inspire and to encourage unforgettable experiences, Kessler guests are immersed in redefined Bohemian luxury, from a cutting-edge downtown icon to a premier luxury lodge, Savannah’s entertainment destination, and an elite ski lodge. Kessler Hospitality was the founding member of the Marriott Autograph Collection, introduced with seven Autograph Collection branded hotels. Each property is a bold, original hotel carefully created with style and the individualist traveler in mind. Location Overview The Revenue Manager is responsible for driving revenue performance across The Kessler Collection’s portfolio of luxury boutique hotels through data-driven insights, strategic pricing, and demand forecasting. This role plays a key part in supporting revenue strategy by analyzing trends, monitoring performance, and identifying opportunities to optimize profitability and market share. Working closely with Regional Directors of Revenue, Complex Directors of Revenue, and property-level teams, the Revenue Manager provides critical analysis and reporting that informs decision-making across the portfolio. Responsibilities Revenue Strategy & Optimization - Support the development and execution of pricing and inventory strategies to maximize RevPAR, ADR, and total revenue - Analyze booking pace, demand trends, and segmentation to recommend strategic adjustments - Assist in optimizing business mix across transient, group, and other revenue streams - Evaluate promotional strategies and pricing effectiveness Forecasting & Reporting - Prepare and maintain accurate short-term and long-term forecasts - Produce weekly, monthly, and ad hoc reports for leadership - Monitor key performance indicators, including RevPAR, ADR, Occupancy, and index metrics (RGI, MPI, ARI) - Track forecast accuracy and refine methodologies as needed Market & Competitive Analysis - Conduct regular competitive set analysis and benchmarking - Monitor local market trends, events, and demand drivers - Evaluate competitor pricing and positioning to inform strategy - Identify risks and opportunities based on market shifts Systems & Distribution Management - Support management of revenue systems, including RMS, CRS, and PMS platforms - Ensure data accuracy and rate integrity across all distribution channels - Assist in optimizing channel mix and distribution strategy - Maintain reporting tools, dashboards, and data models Cross-Functional Collaboration - Partner with Sales, Marketing, and Operations teams to align revenue strategies - Participate in revenue strategy meetings and provide supporting analysis - Assist in preparing presentations for leadership and ownership groups - Serve as a key resource for data insights and performance tracking Qualifications - Bachelor’s degree in Hospitality, Business, Finance, or a related field preferred - 3–5+ years of experience in revenue management, pricing, or analytics - Experience with Marriott systems and/or luxury or lifestyle hospitality preferred - Multi-property or portfolio experience is a plus - Advanced proficiency in Excel (pivot tables, formulas, data analysis) - Experience with revenue management systems (e.g., One Yield, GPO, CI/TY, etc.) - Familiarity with PMS/CRS platforms (e.g., Opera, WebRezPro) - Experience with data visualization tools (Power BI, Tableau) is a plus - Strong analytical and problem-solving skills - High attention to detail and data accuracy - Ability to translate data into actionable insights - Effective communication and presentation skills - Ability to manage multiple priorities in a fast-paced environment