Job Title: Dental Virtual Assistant (Appointment Setting, Reactivation & Collections)  Job Type: Part-Time Work Setup: Remote Salary: $6 – $7 per hour Job Code: TT-T Work Schedule (MST – Mountain Standard Time): - Tuesday – Thursday: 4:00 PM – 7:00 PM (3 hours/day) - Friday: 8:00 AM – 12:00 PM (4 hours) - Saturday: 8:00 AM – 1:00 PM (5 hours) - Sunday: 8:00 AM – 10:00 AM (2 hours) Company Overview: The company provides general, implant, and family dentistry services. Role Overview: We are looking for a Dental Virtual Assistant to support patient communication, scheduling, and billing-related tasks. This role focuses heavily on outbound calls, patient follow-ups, and improving appointment conversions and collections. The team prioritizes consistent communication, efficient scheduling, and proactive patient outreach to support practice growth. Key Responsibilities: - Conduct patient reactivation calls to re-engage inactive patients and bring them back on the schedule (multi‑touch cadence until marked cold) - Perform post-visit follow-up calls/ post‑visit outreach  to encourage treatment plan acceptance and gather feedback - Handle collections and aging accounts follow-ups to reduce outstanding balances - Manage appointment scheduling and send reminders - Provide professional customer service  - Provide inside sales support (such as collecting payments) - Support daily administrative and patient coordination tasks - Manage inbound & outbound communications and patient inquiries  - Perform billing support tasks - Ensure consistent outreach using structured follow-up cadences Performance Expectations: - From a list of 200 patients, book 10 appointments (5% baseline) within the first phase  - 90-day target: Scale from 10 to 30 appointments (30% conversion rate)  - Reactivation rate: Increase the practice's current 60% reappointment rate toward 90%  - Collections follow-up: Consistent aging account outreach (frequency/completion rate) - Post-treatment feedback: Gather insights from patients who didn't complete treatment plans

Job Title: Dental Virtual Assistant (Appointment Setting, Reactivation & Collections) Job Type: Part-Time Work Setup: Remote Salary: $6 – $7 per hour Job Code: TT-T Work Schedule (MST – Mountain Standard Time): - Tuesday – Thursday: 4:00 PM – 7:00 PM (3 hours/day) - Friday: 8:00 AM – 12:00 PM (4 hours) - Saturday: 8:00 AM – 1:00 PM (5 hours) - Sunday: 8:00 AM – 10:00 AM (2 hours) Company Overview: The company provides general, implant, and family dentistry services. Role Overview: We are looking for a Dental Virtual Assistant to support patient communication, scheduling, and billing-related tasks. This role focuses heavily on outbound calls, patient follow-ups, and improving appointment conversions and collections. The team prioritizes consistent communication, efficient scheduling, and proactive patient outreach to support practice growth. Key Responsibilities: - Conduct patient reactivation calls to re-engage inactive patients and bring them back on the schedule (multi‑touch cadence until marked cold) - Perform post-visit follow-up calls/ post‑visit outreach  to encourage treatment plan acceptance and gather feedback - Handle collections and aging accounts follow-ups to reduce outstanding balances - Manage appointment scheduling and send reminders - Provide professional customer service  - Provide inside sales support (such as collecting payments) - Support daily administrative and patient coordination tasks - Manage inbound & outbound communications and patient inquiries  - Perform billing support tasks - Ensure consistent outreach using structured follow-up cadences Performance Expectations: - From a list of 200 patients, book 10 appointments (5% baseline) within the first phase  - 90-day target: Scale from 10 to 30 appointments (30% conversion rate)  - Reactivation rate: Increase the practice's current 60% reappointment rate toward 90%  - Collections follow-up: Consistent aging account outreach (frequency/completion rate) - Post-treatment feedback: Gather insights from patients who didn't complete treatment plans

• Own the XBOW marketing website stack end-to-end, including architecture, performance, and reliability • Build fast, scalable, and high-quality interfaces using React and Next.js • Translate Figma designs into pixel-perfect, responsive user experiences • Design and maintain a modular content system in Sanity to enable rapid iteration • Own CI/CD and deployment workflows on Vercel • Ensure data integrity across marketing tools (CRM, forms, enrichment, attribution) • Optimize performance across the site, including Core Web Vitals and SEO • Improve and modernize the codebase using current Next.js patterns such as Server Components and edge rendering • Partner with Web, Brand, Product, and GTM to ship quickly and iterate on experiments • Identify and resolve bottlenecks across frontend, CMS, and infrastructure • Help define how XBOW presents itself on the web as a category-defining AI company

• Build and improve customer-facing web applications, focusing on user journeys and overall experience • Take ownership of features end-to-end – from implementation through testing, refinement, and release • Collaborate closely with UX, Product, and Backend teams to deliver efficient and scalable solutions • Contribute to the design, implementation, and deployment of frontend applications • Participate actively in an agile, cross-functional team with shared ownership • Take part in technical discussions and decision-making, contributing to architecture and best practices • Continuously improve code quality, team processes, and engineering practices • Support the team in maintaining reliable applications in a production environment