Employment Type: Full timeShift: Day Shift Description: Revenue Integrity Charge Analyst (REMOTE) Service Area 2 Rotating weekend schedule (every 6th weekend)Purpose Work Remote Position (Pay Range: $21.5178-$32.2766) Responsible for the data capture, analysis & reporting of data information to assist the Trinity Health leadership team achieve operational efficiency. Responsible for auditing of department information, producing reports & suggesting improvements to processes. Provides knowledge & expertise in the program, services & applications. Note: “patients” refers to patients, clients, residents, participants, customers, members Essential Functions Our Trinity Health Culture: Knows, understands, incorporates & demonstrates our Trinity Health Mission, Values, Vision, Actions & Promise in behaviors, practices & decisions. Work Focus: Researches, collects & analyzes information. Identifies opportunities, develops solutions, & leads through resolution. Collaborates on performance improvement activities as indicated by outcomes in program efficiency & patient experience. Responsible for distribution of analytical reports. Process Focus: Utilizes multiple system applications to perform analysis, create reports & develop educational materials. Incorporates basic knowledge of Trinity Health policies, practices & processes to ensure quality, confidentiality & safety are prioritized. Demonstrates knowledge of departmental processes & procedures & ability to readily acquire new knowledge. Data Management & Analysis: Research & compiles information to support ad-hoc operational projects & initiatives. Synthesizes & analyzes data & provides detailed summaries including graphical data presentations illustrating trends & recommending practical options or solutions while considering the impact on business strategy & supporting leadership decision making. Leverages program & operational data & measurements to define & demonstrate progress, ROI & impacts. Maintains a Working Knowledge of applicable federal, state & local laws / regulations, Trinity Health Integrity & Compliance Program & Code of Conduct, as well as other policies, procedures & guidelines in order to ensure adherence in a manner that reflects honest, ethical & professional behavior & safe work practices. Functional Role (not inclusive of titles or advancement career progression) Responsible for ensuring accurate CPT and/or ICD-10 documentation for the patient billing process and educating colleagues and providers in accurately document services performed and using the appropriate codes representing those services. Maintains documentation regarding charge capture processes. Performs regular reviews of process adherence and identify missing charges. Coordinates with key stakeholders regarding impacts of system change requests and upgrades to processes to ensure capture accuracy. Provides oversight of charge reconciliation processes for assigned departments; ensuring daily and appropriate monthly reconciliations are occurring. May perform or provide “at elbow” guidance to clinical departmental daily reconciliation processes including ensuring supply charges are appropriate captured (may include implants), identify duplicate charges and initiate appropriate communications when there are documentation and/or charge deficiencies or charge errors. Performs charge entry/capture functions, charge approvals, and/or quality charge reviews; including but not limited to, appending modifiers, and checking clinical documentation. Provides feedback to intra-departmental Revenue Integrity colleagues including areas of opportunity. Reviews and responds to various quality reports, including reports that identify missing charges, duplicate charges, late charges, etc. Maintain and update required reference logs and other reporting tools. May create and present information for decision making purposes. Supports other stakeholders with denial related charge reviews including analysis of clinical documentation, root cause analysis and education to the responsible ancillary department. Minimum Qualifications High school diploma or GED Minimum of one (1) to two (2) years of relevant work experience in a hospital and/or Physician Practice environment and experience in revenue cycle, billing, coding and/or patient financial services. Charge control/capture work experience strongly preferred. Experience working with current medical terminology, data entry, supply chain processes, hospital and/or Medical Group practice operations; hospital and/or Physician group practice revenue cycle front-end functions such as patient registration that may impact charge related errors; and billing and regulatory guidelines related to charging and other revenue cycle processes and ability to assist clinical departments and/or physician practices with changes to their charging practices based on guidelines. Additional Qualifications (nice to have) Licensure/Certification: RHIA, RHIT, CCS, CPC/COC, AAPC or other coding credentials and/or Licensed Vocational Nurse/Licensed Practical Nurse licensure preferred. CHC (Healthcare Compliance Certification) preferred. CHRI certification/membership strongly preferred. Physical & Mental Requirements & Working Conditions (General Summary) Direct Healthcare Services / Indirect Healthcare / Support Services: - Exposure to conditions which may be considered unpleasant to sight, touch, sound & / or smell. Occasional - Exposure to fumes, odors, dusts, mists & gases, biohazards / hazards (mechanical, electrical, burns, chemicals, radiation, sharp objects, etc.). Occasional - Exposure to or subject to noise, infectious waste, diseases & conditions. Occasional - Exposure to interruptions, shifting priorities & stressful situations. Frequent - Ability to follow tasks through to completion, understand & relate to complex ideas / concepts, remember multiple tasks & regimens over long periods of time & work on concurrent tasks / projects. Frequent - Ability to read small print, hear sounds & voice / speech patterns, give / receive instructions & other verbal communications (in-person & / or over the phone / computer / device / equipment assigned) with some background noise. Frequent - Perform manual dexterity activities & / or grasping / handling. Continuous - Ability to climb, kneel, crouch & / or operate foot controls. Occasional - Use a computer / other technology. Frequent - Sit with the ability to vary / adjust physical position or activity. Frequent - Maintain a safe working environment & use available personal protective equipment (PPE). Continuous - Comply with Trinity Health’s Code of Conduct, policies, procedures & guidelines. Continuous - Ability to provide assistance in the event of an emergency. Occasional Direct Healthcare Services: - Perform activities that require standing / walking with the ability to vary / adjust physical position or activity. Occasional - Lift a maximum of 30 pounds unassisted. Occasional - Use upper & lower extremities, engage in bending / stooping / reaching & pushing / pulling. Occasional - Work indoors (subject to travel requirements) under temperature-controlled & well-lit conditions. Continuous - Encounter worksites (e.g., patient homes) or travel to worksites that may have variable internal & external environmental conditions. Occasional - Perform work that involves physical efforts (e.g., transporting, moving, positioning & / or ambulating patients). Occasional Indirect Healthcare / Support Services: - Perform activities that require standing / walking with the ability to vary / adjust physical position or activity. Occasional - Lift a maximum of 30 pounds unassisted. Occasional - Experience of long periods of walking / standing / stooping / bending / pulling & / or pushing. Occasional - Encounter a clinical / patient facing / hands on interactive work environment. Occasional - Work indoors (subject to travel requirements) under temperature-controlled & well-lit conditions. Continuous - Work outdoors with variable external environmental conditions. Occasional Average Workday Activity: Occasional - O (1% - 33%), Frequent - F (34% - 66%), Continuous - C (67% - 100%) Our Commitment Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.

• Audit the pricing system daily to ensure the accuracy of published rates. • Ensure all pricing-related data is accurately entered and maintained. • Review and verify lock requests received by the lock desk. • Handle lock maintenance requests such as extensions, re-locks, updates, renegotiations, etc. • Assist with pricing-related questions regarding policies, procedures, and investor guidelines. • Assist with mandatory trade data preparation, execution, and input. • Analyze and resolve operational issues associated with rate lock mismatches. • Research pricing requests and update the system with required pricing changes. • The Lock Desk Analyst is expected to maintain satisfactory attendance and report to work on time every day. • Additional tasks as assigned.

About Children’s Minnesota Children’s Minnesota is one of the largest pediatric health systems in the United States and the only health system in Minnesota to provide care exclusively to children, from before birth through young adulthood. An independent and not-for-profit system since 1924, Children’s Minnesota is one system serving kids throughout the Upper Midwest at two free-standing hospitals, nine primary care clinics, multiple specialty clinics and seven rehabilitation sites. As The Kids Experts™ in our region, Children’s Minnesota is regularly ranked by U.S. News & World Report as a top children’s hospital. Find us on Facebook @childrensminnesota or on Twitter and Instagram @childrensmn. Please visit childrensMN.org. Children’s Minnesota is proud to be recognized by Modern Healthcare as one of 2023’s Top Diversity Leaders. The national honor recognizes the top diverse healthcare executives and organizations influencing public policy, care delivery, and promoting diversity, equity and inclusion in their organizations and the industry. Position Summary The Patient Experience Analyst will partner with clinical, operational, and technical teams to design, build, test, and support Epic Patient Experience capabilities, with a focus on MyChart and other patient-facing workflows. Responsibilities include configuring and validating patient communications, questionnaires, consents and confidentiality workflows, welcome/onboarding experiences, and related billing-facing touchpoints; gathering requirements and translating them into build; supporting integrated testing and go-live readiness; and ensuring high-quality, consistent patient-facing content across impacted workstreams. License/Certification/Registration: *All relevant, required certification program(s) should begin no later than one month after the employee's start date. Once the certification program has commenced, employees must obtain their certification(s) within three months. Relevant certification must be maintained ongoing. Education: *Bachelor's degree in a related field or equivalent experience in a related area may substitute for degree. Experience: *7+ years of experience in hospital/clinic healthcare setting with experience supporting an EHR, related applications, and integrated workflows. This same experience with an EHR vendor is also acceptable. *Experience with software application tools used for application build and data manipulation. Knowledge/Skills/Abilities *Demonstrated knowledge of healthcare and/or financial software applications *Interpersonal skills necessary to communicate effectively with physicians, nurses and various other hospital staff. *Demonstrated ability to effectively communicate, both verbally and in writing with all levels of associates and management. *Ability to effectively converse with individuals of different levels of business and technical knowledge. *Knowledge of analytical processes and problem-solving skills. *Ability to evaluate business user needs against current system capabilities. *Ability to accurately and effectively translate business requirements to high-level system specifications. *Familiarity in the use of Microsoft Window products (Word, Excel, Access and Project) or equivalent. *Aptitude for learning new software tools and products. *Familiarity with the software development cycle. *Leadership, , planning, estimating, and organizational skills. *Ability to lead and facilitate meetings and manage sub-projects. *Proficiency with Project Management tools or methods. Physical Demands Please click here to view the Physical Demands The posted salary represents a market competitive range based on salary survey benchmark data for similar roles in the local or national market. Annual salaries displayed are based on full-time employment (40 standard hrs per week). Annual salaries for part-time positions will be prorated based on the employee’s scheduled weekly hours in relation to the full-time standard. When determining individual pay rates, we carefully consider a wide range of factors including but not limited to market indicators for the specific role, the skills, education, training, credentials and experience of the candidate, internal equity and organizational needs. In addition to your salary, this position may be eligible for medical, dental, vision, retirement, and other fringe benefits. Positions that require night, weekend or on-call work may be eligible for shift differentials or premium pay. All job offers are contingent upon successful completion of an occupational health assessment, drug screen, background investigation, and compliance with the U.S. Government Form I-9, Employment Eligibility Verification. Children’s Minnesota is proud to be an equal opportunity employer whose staff is representative of its community and considers qualified applicants for open positions without regard to race, color, creed, sex, religion, national origin, sexual orientation, genetic information, gender identity or expression, age, veteran status, disability, pregnancy, citizenship status, or any other characteristic protected under applicable federal, state, or local law.

About Children’s Minnesota Children’s Minnesota is one of the largest pediatric health systems in the United States and the only health system in Minnesota to provide care exclusively to children, from before birth through young adulthood. An independent and not-for-profit system since 1924, Children’s Minnesota is one system serving kids throughout the Upper Midwest at two free-standing hospitals, nine primary care clinics, multiple specialty clinics and seven rehabilitation sites. As The Kids Experts™ in our region, Children’s Minnesota is regularly ranked by U.S. News & World Report as a top children’s hospital. Find us on Facebook @childrensminnesota or on Twitter and Instagram @childrensmn. Please visit childrensMN.org. Children’s Minnesota is proud to be recognized by Modern Healthcare as one of 2023’s Top Diversity Leaders. The national honor recognizes the top diverse healthcare executives and organizations influencing public policy, care delivery, and promoting diversity, equity and inclusion in their organizations and the industry. Position Summary The Patient Experience Analyst will partner with clinical, operational, and technical teams to design, build, test, and support Epic Patient Experience capabilities, with a focus on MyChart and other patient-facing workflows. Responsibilities include configuring and validating patient communications, questionnaires, consents and confidentiality workflows, welcome/onboarding experiences, and related billing-facing touchpoints; gathering requirements and translating them into build; supporting integrated testing and go-live readiness; and ensuring high-quality, consistent patient-facing content across impacted workstreams. License/Certification/Registration: *All relevant, required certification program(s) should begin no later than one month after the employee's start date. Once the certification program has commenced, employees must obtain their certification(s) within three months. Relevant certification must be maintained ongoing. Education: *Bachelor's degree in a related field or equivalent experience in a related area may substitute for degree. Experience: *7+ years of experience in hospital/clinic healthcare setting with experience supporting an EHR, related applications, and integrated workflows. This same experience with an EHR vendor is also acceptable. *Experience with software application tools used for application build and data manipulation. Knowledge/Skills/Abilities *Demonstrated knowledge of healthcare and/or financial software applications *Interpersonal skills necessary to communicate effectively with physicians, nurses and various other hospital staff. *Demonstrated ability to effectively communicate, both verbally and in writing with all levels of associates and management. *Ability to effectively converse with individuals of different levels of business and technical knowledge. *Knowledge of analytical processes and problem-solving skills. *Ability to evaluate business user needs against current system capabilities. *Ability to accurately and effectively translate business requirements to high-level system specifications. *Familiarity in the use of Microsoft Window products (Word, Excel, Access and Project) or equivalent. *Aptitude for learning new software tools and products. *Familiarity with the software development cycle. *Leadership, , planning, estimating, and organizational skills. *Ability to lead and facilitate meetings and manage sub-projects. *Proficiency with Project Management tools or methods. Physical Demands Please click here to view the Physical Demands The posted salary represents a market competitive range based on salary survey benchmark data for similar roles in the local or national market. Annual salaries displayed are based on full-time employment (40 standard hrs per week). Annual salaries for part-time positions will be prorated based on the employee’s scheduled weekly hours in relation to the full-time standard. When determining individual pay rates, we carefully consider a wide range of factors including but not limited to market indicators for the specific role, the skills, education, training, credentials and experience of the candidate, internal equity and organizational needs. In addition to your salary, this position may be eligible for medical, dental, vision, retirement, and other fringe benefits. Positions that require night, weekend or on-call work may be eligible for shift differentials or premium pay. All job offers are contingent upon successful completion of an occupational health assessment, drug screen, background investigation, and compliance with the U.S. Government Form I-9, Employment Eligibility Verification. Children’s Minnesota is proud to be an equal opportunity employer whose staff is representative of its community and considers qualified applicants for open positions without regard to race, color, creed, sex, religion, national origin, sexual orientation, genetic information, gender identity or expression, age, veteran status, disability, pregnancy, citizenship status, or any other characteristic protected under applicable federal, state, or local law.