Job Title: Dental Virtual Assistant – Front Desk & Administrative Support Position Type: Full-time Work Hours: 8:00 AM – 5:00 PM (Eastern Time) Work Days: Monday to Friday Salary: $5 – $6 per hour Job Code: R-PDLP Workplace: Remote Preferred Candidate Location: Philippines About the Client The client is a pediatric dental practice based in Lakeland, Florida, providing dental care for children. The practice handles a high volume of patient calls and relies on accurate insurance verification, clear communication, and dependable front desk support to ensure smooth daily operations. Scope of Work / Responsibilities The Medical Virtual Assistant will serve as a Front Desk Receptionist and Administrative Assistant, acting as the first point of contact for patients and families. The ideal candidate has a strong phone presence, clear and professional patient-facing communication skills, and the ability to follow established workflows while working reliably as part of a long-term remote team. Responsibilities are as follows: - Answer high-volume inbound phone calls and serve as the first point of contact for patients - Verify patient insurance information accurately and efficiently - Route calls appropriately and handle patient inquiries based on their needs - Communicate clearly and professionally with patients, parents, and internal team members - Coordinate with the internal team to ensure calls and requests are handled correctly - Document and manage patient information using practice management systems (Dentrix) - Maintain HIPAA compliance and ensure confidentiality of patient information at all times - Support administrative front desk tasks as needed

At U.S. Bank, we’re on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed. We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive at every stage of your career. Try new things, learn new skills and discover what you excel at—all from Day One. Job Description Location expectations This role is designated as U.S. home-based remote. Originates mortgage loans in an assigned metropolitan territory. Takes applications, conducts preliminary underwriting reviews, submits loan applications to processing and underwriting for approval. Follows-up to ensure that documents required for processing, underwriting, and closing are secured in a timely manner from appropriate sources. Incumbents are customarily and regularly engaged in making and soliciting loan sales and conducting sales-related activities away from U.S. Bank locations. Incumbents are expected to spend at least 50% of their time conducting their activities away from U.S. Bank locations. This position requires National Mortgage Licensing System (NMLS) registration under the terms of the S.A.F.E. Act of 2008 and Regulation Z. You will be subject to the required registration process, which includes a criminal background and credit check. Failure to meet or maintain any of the NMLS registration requirements, including maintaining a satisfactory criminal and credit record, may result in a rescission of your offer or termination of employment. This position also requires 2 or more hours of driving per week. Basic Qualifications - High school diploma or equivalent - Minimum one year of mortgage, sales, real estate, or banking experience - Ability to travel Preferred Skills/Experience - Well-developed sales ability - Basic knowledge of pricing and underwriting requirements of various mortgage insurance companies - Working knowledge of underwriting requirements for FNMA, FHLMC, FHA, VA, local bonding programs, and private investors - Basic knowledge of local, state and national laws (e.g. zoning ordinances, Truth-in Lending, RESPA, energy audit requirements, etc.) - Ability to work independently - Ability to analyze financial information - Excellent verbal and written communication skills - Established referral base within assigned market preferred -2 years of mortgage loan origination experience with proven results If there’s anything we can do to accommodate a disability during any portion of the application or hiring process, please refer to our disability accommodations for applicants. Benefits: Our approach to benefits and total rewards considers our team members’ whole selves and what may be needed to thrive in and outside work. That's why our benefits are designed to help you and your family boost your health, protect your financial security and give you peace of mind. Our benefits include the following: - Healthcare (medical, dental, vision) - Basic term and optional term life insurance - Short-term and long-term disability - Pregnancy disability and parental leave - 401(k) and employer-funded retirement plan - Paid vacation (from two to five weeks depending on salary grade and tenure) - Up to 11 paid holiday opportunities - Adoption assistance - Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law Review our full benefits available by employment status here. U.S. Bank is an equal opportunity employer. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, and other factors protected under applicable law. E-Verify U.S. Bank participates in the U.S. Department of Homeland Security E-Verify program in all facilities located in the United States and certain U.S. territories. The E-Verify program is an Internet-based employment eligibility verification system operated by the U.S. Citizenship and Immigration Services. Learn more about the E-Verify program. The salary range reflects figures based on the primary location, which is listed first. The actual range for the role may differ based on the location of the role. In addition to salary, U.S. Bank offers a comprehensive benefits package, including incentive and recognition programs, equity stock purchase 401(k) contribution and pension (all benefits are subject to eligibility requirements). Pay Range: $20.00 - $20.00 U.S. Bank will consider qualified applicants with arrest or conviction records for employment. U.S. Bank conducts background checks consistent with applicable local laws, including the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act as well as the San Francisco Fair Chance Ordinance. U.S. Bank is subject to, and conducts background checks consistent with the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA). In addition, certain positions may also be subject to the requirements of FINRA, NMLS registration, Reg Z, Reg G, OFAC, the NFA, the FCPA, the Bank Secrecy Act, the SAFE Act, and/or federal guidelines applicable to an agreement, such as those related to ethics, safety, or operational procedures. Applicants must be able to comply with U.S. Bank policies and procedures including the Code of Ethics and Business Conduct and related workplace conduct and safety policies. Posting may be closed earlier due to high volume of applicants.

• Lead the day-to-day health of our Salesforce environment • Manage objects, reporting, and dashboard integrity to provide real-time marketing insights • Build, monitor, and troubleshoot complex Zapier workflows and Salesforce automations • Conduct regular audits of our attribution systems • Act as the Tier 1–2 technical lead for workflow bottlenecks, Salesforce sync errors, and WordPress plugin conflicts • Manage WordPress updates and ensure website-to-CRM automation triggers are functioning correctly • Coordinate with technical vendors, manage executive project trackers, and ensure no technical "open items" fall through the cracks.

• Owning and executing regional press strategy in priority battleground districts by developing and executing proactive regional press strategies across assigned battleground states and districts, securing earned media for Indivisible groups’ impact on key races. • Building and maintaining relationships with local political reporters, editorial boards, producers, and community outlets in key turfs. • Creating and maintaining robust, up-to-date regional media lists. • Pitching stories that highlight Indivisible groups’ organizing, earned moments, accountability campaigns, and electoral efforts. • Drafting press releases, advisories, statements, op-eds, and rapid response materials tailored to local audiences. • Pitching and supporting with securing local and regional podcast and new media coverage. • Monitoring local political and media landscapes to identify news hooks and opportunities. • Coordinating with the National Press Secretary to elevate regional stories into national coverage when strategic. • Anticipating major moments in key districts (votes, town halls, protests, legislative fights) and ensuring media presence. • Tracking and reporting on regional press metrics and qualitative impact. • Serving as the primary press contact for Indivisible groups in assigned regions. • Pitching local media directly around priority actions and campaigns in key districts. • Supporting local leaders in preparing for interviews, editorial board meetings, and press conferences. • Identifying compelling storytellers within the movement and connecting them with regional reporters. • Developing scalable guidance and simple toolkits to help groups build relationships with their local press. • Partnering closely with the turf team to ensure press strategy aligns with on-the-ground organizing goals. • Maintaining situational awareness of political dynamics in each priority district.