Role Description The Systems Administrator, Junior supports day‑to‑day operation of enterprise systems through basic server administration tasks and user support, while also helping design and deliver training that drives effective adoption of systems and processes. These positions combine foundational system administration work with junior instructional design and delivery responsibilities for technical and process training. - Assist with server builds, operating system installation, configuration, patching, and routine maintenance following established procedures and runbooks. - Monitor system health, review alerts, perform first‑line troubleshooting, and escalate incidents with clear diagnostics and documentation. - Use standard administration tools for user and group management, file permissions, and basic network configuration on servers, updating tickets and configuration records. - Support the design and delivery of technical and process training by helping define learning objectives, organize content, and translate procedures into learner‑friendly steps, graphics, and examples. - Build and maintain training assets such as slide decks, handouts, simple e‑learning modules, job aids, and quick‑reference guides. - Facilitate portions of classroom or virtual training sessions, respond to common learner questions, and collect feedback, quizzes, and surveys to measure training effectiveness. - Help track training participation and outcomes in learning management systems and support change‑management activities tied to new system or process rollouts. Qualifications - Bachelor’s degree in IT, Computer Science, or a related field, or equivalent experience. - Typically 0–3 years of experience in systems administration, IT support, training, or instructional design roles. - Foundational skills in installing, configuring, and updating operating systems and common server software. - Basic skills in instructional design and presentation development. - Strong problem‑solving, communication, and interpersonal skills with the ability to manage multiple tasks. Requirements - Exposure to virtualization platforms and basic scripting to automate routine tasks. - Experience providing user support for server‑backed services such as login or access issues. - Exposure to learning management systems and change‑management activities for new system rollouts. Benefits - Compensation ranges for ASM Research positions vary depending on multiple factors; including but not limited to, location, skill set, level of education, certifications, client requirements, contract-specific affordability, government clearance and investigation level, and years of experience. - The compensation displayed for this role is a general guideline based on these factors and is unique to each role. - Monetary compensation is one component of ASM's overall compensation and benefits package for employees. EEO Requirements - It is the policy of ASM that an individual's race, color, religion, sex, disability, age, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. - We affirm our commitment to these fundamental policies. - All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, disability, or age. - All decisions on employment are made to abide by the principle of equal employment. Physical Requirements The physical requirements described in "Knowledge, Skills and Abilities" above are representative of those which must be met by an employee to successfully perform the primary functions of this job. Reasonable accommodations may be made to enable individuals with qualifying disabilities, who are otherwise qualified, to perform the primary functions. Disclaimer The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job.

Role Description The Systems Administrator, Mid administers enterprise systems hosting applications and services that support mission‑critical operations, balancing day‑to‑day support with small design and improvement projects. The role focuses on server builds, maintenance, virtualization, troubleshooting, and security controls in a secure federal environment. - Manage Windows or Linux server environments, including system builds, patching, performance tuning, and backup operations. - Troubleshoot end‑to‑end issues involving operating systems, network connectivity, and application dependencies using logs and monitoring tools. - Maintain virtualization platforms, including virtual machine provisioning, resource allocation, and template management. - Use scripting or automation tools to streamline routine administration tasks and configuration changes. - Implement and monitor security controls such as hardening baselines, access controls, and audit logging. - Act as an escalation point for complex incidents and participate in upgrades, new deployments, and automation initiatives. Qualifications - Bachelor’s degree in IT, Computer Science, or a related field, or equivalent experience. - Typically 4–7 years of systems administration experience in enterprise or government settings. - Proficiency with Windows and/or Linux servers, virtualization platforms, monitoring, and backup technologies. - Strong troubleshooting, communication, and teamwork skills. Requirements - Experience contributing to infrastructure design or modernization efforts such as new clusters, storage integrations, or cloud extensions. - Background mentoring junior administrators and participating in on‑call rotations. Benefits - Compensation ranges for ASM Research positions vary depending on multiple factors; including but not limited to, location, skill set, level of education, certifications, client requirements, contract-specific affordability, government clearance and investigation level, and years of experience. - The compensation displayed for this role is a general guideline based on these factors and is unique to each role. - Monetary compensation is one component of ASM's overall compensation and benefits package for employees. Company Description It is the policy of ASM that an individual's race, color, religion, sex, disability, age, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies. - All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, disability, or age. - All decisions on employment are made to abide by the principle of equal employment.

Altus Commercial Receivables is America’s #1 B2B commercial collections firm, specializing in global accounts receivable management and debt recovery. With over 30 years of experience, Altus combines cutting-edge technology—including its proprietary ARMStrong™ platform built on Salesforce—with a vast international network of certified professionals. Headquartered in New Orleans, Altus serves clients across 66 countries, helping businesses streamline their credit-to-cash cycle with unmatched security, compliance, and performance. Altus is seeking a Systems Administrator with 5-8 years of expertise to manage and secure our technology infrastructure. This role will focus on AWS cloud administration, security and compliance (PCI, SOC), and overall system administration for the technology team. The ideal candidate will ensure robust security, compliance, and operational efficiency. Strong communication skills and the ability to work directly with clients and auditors are essential. Job Responsibilities: AWS Infrastructure Management - Administer and optimize AWS services including EC2, S3, Elastic Load Balancing, RDS, and VPC configurations. - Implement and maintain scalable, secure cloud architecture aligned with best practices. - Monitor system performance, cost optimization, and resource utilization. Security & Compliance - Develop and enforce security policies, including IAM roles, encryption, and access controls. - Implement network security measures, firewalls, and vulnerability management. - Ensure compliance with PCI DSS, SOC 2, and other regulatory standards. - Conduct regular security audits, patching, and incident response. - Collaborate with auditors and clients during compliance reviews. System Administration - Manage Linux and Windows servers, including configuration, patching, and troubleshooting. - Oversee backup and disaster recovery strategies for critical systems. - Maintain monitoring tools and alerting systems for uptime and performance. Collaboration & Documentation - Work closely with developers, project managers, and business stakeholders to ensure infrastructure supports application needs. - Maintain detailed documentation of system configurations, processes, and security protocols. - Communicate effectively with internal teams, clients, and external auditors. Qualifications and Requirements: Required Qualifications - Bachelor’s degree in Computer Science, Information Technology, or related field (or equivalent experience). - 5-8 years of total experience specifically in AWS cloud environments. - Strong knowledge of Linux/Windows server administration. - Expertise in AWS services (EC2, S3, RDS, VPC, IAM). - Hands-on experience with PCI DSS and SOC 2 compliance frameworks. - Strong troubleshooting and problem-solving skills. - Excellent communication skills and ability to work with clients and auditors. Preferred Qualifications - AWS Certified Solutions Architect or SysOps Administrator. - Experience with Kubernetes, Docker, and container orchestration. - Familiarity with CI/CD tools (Jenkins, GitLab CI). - Knowledge of scripting languages (Python, Bash, PowerShell). - Prior experience in a regulated industry (insurance, financial services). - Good to Have: Experience managing CrushFTP for secure file transfers - Vendor governance experience for third-party risk management. Compensation and Benefits: - $80,000 - $110,000 per year (DOE) - Benefit package with health, dental, vision, life and disability coverage options - 401(k) retirement plan option with company matching - Generous paid time off policy - start with 18 days per year - Paid holidays immediately upon hire - 7 standard holidays & 2 floating holidays of your choice - Remote Position We look forward to you joining our team! Altus Commercial Receivables is an Equal Opportunity Employer. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical​​​ condition, pregnancy, genetic information, gender, sexual orientation, gender identity or ​expression, veteran status, or any other status protected under federal, state, or local law.

Title: Platform Administrator - ERP Location: Philadelphia PA US Type: Full-time Workplace: Hybrid remote Description Medical Guardian is a fast-growing digital health and safety company on a mission to help people live a life without limits. With 13 consecutive years on the Inc. 5000 list of Fastest Growing Companies, we're redefining what it means to age confidently and independently. We support over 625,000 members nationwide with life-saving emergency response systems and remote patient monitoring solutions. Trusted by families, healthcare providers, and care managers, our work is powered by a culture of innovation, compassion, and purpose. About the Role: We are looking for a technically skilled Platform Administrator – ERP to manage and support our enterprise resource planning systems and the integrations connecting them to the broader business platform ecosystem. This role is central to ensuring the stability, performance, and data integrity of our ERP environment — with a strong emphasis on cross-platform connectivity, API-driven integrations, and database-layer operations. The ideal candidate brings hands-on ERP administration experience — ideally with SedonaOffice, though comparable platforms are equally valued — combined with strong Microsoft SQL Server skills and a practical understanding of how enterprise systems communicate. Experience working with REST/SOAP APIs, middleware tooling, and CRM platforms like Salesforce is a meaningful plus. Key Responsibilities: ERP Administration & Support - Own day-to-day administration, configuration, and performance monitoring of the ERP system (SedonaOffice or equivalent). - Manage system settings, user access, module configurations, and platform updates. - Serve as the primary internal escalation point for ERP-related issues and work directly with vendors for advanced troubleshooting and resolution. - Lead vendor relationship management including recurring performance reviews, ticket escalations, and roadmap planning discussions. Data Integrity & Financial Processes - Partner with Finance and Accounting teams to ensure accuracy across the general ledger, subledgers, billing workflows, and transaction records. - Conduct root-cause analysis of data discrepancies — including revenue mismatches, billing errors, and reconciliation issues — and drive resolution with relevant stakeholders. - Support month-end and year-end close processes by validating data flows between the ERP and downstream reporting systems. SQL & Database Management - Write and maintain T-SQL queries, stored procedures, and scripts to support data validation, reporting, and troubleshooting. - Optimize query performance and diagnose database-level issues affecting ERP workflows. - Manage data integrity across relational structures and enforce access and security controls. Integrations & System Data Flows - Design, monitor, and maintain integrations between the ERP and connected business systems — including Salesforce CRM, financial platforms, document management tools, and third-party APIs — using REST/SOAP APIs, webhooks, and middleware. - Ensure data consistency across all connected platforms; proactively identify, debug, and resolve integration failures at the payload, configuration, or database level. - Maintain integration diagrams, data flow documentation, and runbooks for all supported connections. Documentation & Knowledge Transfer - Create and maintain technical documentation including system configurations, data dictionaries, API connection specs, and standard operating procedures. - Provide training and guidance to internal staff on ERP features, integrations, and configuration changes. - Support system upgrades, patches, and enhancements while maintaining compliance with data integrity and control requirements. - Provide after-hours or on-call support during critical system events to maintain uptime and business continuity. Required Qualifications: - Bachelor's degree in Information Systems, Computer Science, Accounting, Finance, or a related field — or 4+ years of directly relevant experience. - 3+ years of hands-on ERP system administration experience (SedonaOffice preferred; equivalent ERP platforms such as NetSuite, Dynamics, or similar are strongly considered). - Experience designing or maintaining integrations between enterprise systems — including working knowledge of REST or SOAP APIs, webhooks, or middleware/iPaaS tooling (e.g., MuleSoft, Boomi, Zapier, or similar). - Ability to read and interpret API documentation, debug payload errors, and troubleshoot data flow failures across connected platforms. - Intermediate-to-advanced proficiency in Microsoft SQL Server (T-SQL) — comfortable writing queries, stored procedures, and diagnosing performance issues. - Solid understanding of accounting and financial processes, including GL structures, journal entries, billing workflows, and reconciliations. - Experience managing data integrity across relational database environments and enforcing access/security controls. - Strong analytical and problem-solving skills with a proven track record of resolving complex system or data issues. - Experience with enterprise ticketing or issue tracking tools (e.g., Jira, ServiceNow, Asana). - Ability to work hybrid in Philadelphia, PA (Tuesdays and Wednesdays in office). - Must be legally authorized to work in the U.S. without employer sponsorship. Preferred Qualifications: - Hands-on experience with SedonaOffice, including module configuration, reporting, and integration support. - Familiarity with Salesforce CRM and its integration points with ERP or financial systems. - Experience supporting IT leadership with system planning, infrastructure recommendations, and architecture documentation. - Exposure to financial reporting automation or accounting data workflow tools. Work Environment Full-time role with standard business hours. Occasional after-hours coverage required for critical system events. Minimal travel, limited to vendor meetings or internal business needs. Benefits - Health Care Plan (Medical, Dental & Vision) - Paid Time Off (Vacation, Sick Time Off & Holidays) - Company Paid Short Term Disability and Life Insurance - Retirement Plan (401k) with Company Match