Helping build remote overseas teams for 80% less
Intake Specialist - 1218 - Cape Town, South Africa
Location
South Africa
Posted
76 days ago
Salary
$1K - $1.4K / month
Seniority
Mid Level
No structured requirement data.
Job Description
Intake Specialist - 1218 - Cape Town, South Africa
Bionic Talent
About the client: Our client, a US-based Criminal Defense Law Firm, is committed to delivering strong legal representation with a client-focused approach. The firm is known for its professionalism, responsiveness, and dedication to guiding clients through complex legal matters with care and integrity. About the role: Our client is seeking a Bilingual Intake Specialist to serve as the first point of contact for potential clients. This role is critical in criminal defense, where timely response and accurate information gathering directly impact case outcomes. The position combines intake, information process, client follow-ups, and more. The ideal candidate is, confident handling sensitive situations, and highly detail-oriented to ensure precise case documentation. US Law firm experience is preferred. What you’ll be doing: - Answer incoming calls and respond to urgent client inquiries professionally and calmly. - Conduct structured intake interviews for criminal defense matters, gathering detailed and accurate case information. - Enter, update, and manage client data in case management software such as Filevine or Clio. - Assess urgency and ensure critical matters are escalated appropriately. - Schedule follow-ups and maintain consistent communication with prospective and active clients. - Provide receptionist support, including call routing, message taking, and email responses. - Ensure all documentation is accurate, complete, and compliant with firm procedures. Who are we looking for? - 2+ years of experience in legal intake, criminal defense case management, or receptionist roles within a US law firm. - Fluency in Spanish and English (spoken and written). - Strong organizational skills with the ability to manage multiple calls and tasks simultaneously. - Experience using Filevine, Clio, or similar legal case management systems. - Ability to remain empathetic, calm, and professional when handling distressed or urgent callers. - Excellent written and verbal communication skills. Position: Intake Specialist Remote Status: Fully Remote Preferred Location: Latin America, South Africa Working Hours: 9:00 am - 5:00 pm EST Holidays: US Federal Holidays Salary: USD 1000 - USD 1400 per month Internal Job ID: 1218
Related Guides
Related Categories
Related Job Pages
More Billing Specialist Jobs
Authorization Specialist
Elara CaringElara Caring, founded in 2018 through the merger of National Home Health Care, Great Lakes Caring, and Jordan Health Services, provides home-based healthcare se
At Elara Caring, we have a unique opportunity to play a huge role in the growth of an entire home care industry. Here, each employee has the chance to make a real difference by carrying out our mission every day. Join our elite team of healthcare professionals, providing the Right Care, at the Right Time, in the Right Place. Job Description: Authorization Specialist Remote At Elara Caring, we care where you are and believe the best place for your care is where you live. We know there’s no place like home, and that’s why our teams continue to provide high-quality care to more than 60,000 patients each day in their preferred home setting. Wherever our patients call home and wherever they are on their health journey, we care. Each team member has a part to play in this mission. This means you have countless ways to make a difference as an Insurance Verification Specialist. Being a part of something this great, starts by carrying out our mission every day through your true calling: developing an amazing team of compassionate and dedicated healthcare providers. To continue to be an industry pioneer delivering unparalleled care, we need an Authorization Specialist with commitment and compassion. Are you one of them? If so, apply today! Why Join the Elara Caring mission? - Work in a collaborative environment. - Be rewarded with a unique opportunity to make a difference - Competitive compensation package - Tuition reimbursement for full-time staff and continuing education opportunities for all employees at no cost - Opportunities for advancement - Comprehensive insurance plans for medical, dental, and vision benefits - 401(K) with employer match - Paid time off, paid holidays, family, and pet bereavement - Pet insurance As an Authorization Specialist you’ll contribute to our success in the following ways: - Assures timely and accurate verification of insurance coverage for all new referrals and current patients with payer changes. - Responds to payer inquiries regarding insurance authorizations timely and accurately. - Processes insurance verification and authorizations requests until final resolution has been reached. - Obtains timely authorizations for future care/visits and assists with or provides necessary documentation as required by payer source. - Maintains organized, effective, and efficient systems and communication to ensure correct insurance authorizations and verifications are accurate. - Employs accuracy of data to ensure correct billing occurs - Acts as liaison between company and insurance agencies. What is Required? - High School Diploma/GED - 2+ years of insurance verification, authorization and/or billing experience preferred - Excellent skills in MS Word and Excel - Excellent verbal and written communication skills - Associates Degree in Administration is preferred - Home Health or Hospice experience is preferred You will report to the Insurance Department Team leader. This is not a comprehensive list of all job responsibilities; a full job description will be provided. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. We are proud to be an equal opportunity workplace. Equal Employment Opportunity: We are proud to be an equal opportunity workplace and comply with state and federal affirmative action requirements. Individuals are recruited, hired, assigned and promoted without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, protected veteran status, or any other protected characteristic. If you require assistance due to a disability in the application or recruitment process, please submit a request via email at recruiting@elara.com. Pay & Benefit Information: Compensation for this role will be determined based on a variety of factors, including qualifications, skills, competencies, and relevant experience. Elara offers a broad range of benefits. Learn more at https://careers.elara.com/us/en/benefits EVerify: Elara Caring participates in E-Verify after a job offer is accepted and Form I-9 completed.
We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time. Position Summary Facilitates the loading of Prior Carrier Plan accumulators or HRA contributions, via electronic data files or manual entry from prior plan Explanation of Benefits (EOBs), to assure members are given prior carrier credits, applicable HRA contributions and/or to allow for Stop Loss filings. Fundamental Components - Monitors and manages internal installation process and maintains case tracking tools to meet clients expectations and business goals. (UAT and auditing are performed on each client load.) - If required, communicates revisions essential for supporting and guarding the plan against unintended liability. Review data files within 24 hours to determine if the file is complete and contains the data elements required for loading. - Consults and communicates with internal constituents regarding the details associated with new business and revision activity in a timely manner and validates account structure. Entry and follow through of the RTC ticket for IT assistance required to load the data files, including but not limited to: - creating a thorough test plan and performing the User Acceptance Testing (UAT) associated with the ticket. - Providing the applicable date ranges to be used - Providing the applicable directive on type of claims to be loaded (medical, vision, Dental, Rx) - Providing the applicable directive for inclusion or exclusion claims for stop loss filing - Completes require data input into performance measurement system in support of Key business and management initiatives. (tracking is done in Salesforce.) Required Qualifications - 1+ Year of experience in health care operations - Excel experience Preferred Qualifications - Previous experience in medical group implementation. - Previous experience working with medical data files. - Detail-oriented. - Strong analytical skills. - Excellent multi-tasking ability. - Associate’s degree or higher. Education - High School diploma or GED Anticipated Weekly Hours 40 Time Type Full time Pay Range The typical pay range for this role is: $46,988.00 - $112,200.00 This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above. Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong. Great benefits for great people We take pride in our comprehensive and competitive mix of pay and benefits – investing in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be. In addition to our competitive wages, our great benefits include: - Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan. - No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching. - Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility. For more information, visit https://jobs.cvshealth.com/us/en/benefits We anticipate the application window for this opening will close on: 04/10/2026 Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.
Multi-Specialty Portfolio Specialist (Mid-Atlantic - Norfolk, VA)
Sumitomo Pharma America, Inc.We are united in our mission to deliver patient-needed therapies sooner.
Sumitomo Pharma Co., Ltd., is a global pharmaceutical company based in Japan with operations in the U.S. (Sumitomo Pharma America, Inc.), focused on addressing patient needs in oncology, urology, women's health, rare diseases, cell & gene therapies and CNS. With several marketed products and a diverse pipeline of early- to late-stage investigational assets, we aim to accelerate discovery, research, and development to bring novel therapies to patients sooner. For more information on SMPA, visit our website https://www.us.sumitomo-pharma.com or follow us on LinkedIn. Job Overview We are currently seeking a dynamic, highly motivated individual for the position of Multi-Specialty Portfolio Specialist/Associate Portfolio Specialist. This position is being posted at multiple levels. Applicants for this position will be considered for the titles listed in this posting. The title and salary will be determined by the experience and qualifications of the final candidate. Candidates who do not meet all of the qualifications may be considered for an Associate level role. In this field-based role, the Multi-Specialty Portfolio Specialist/Associate Portfolio Specialist will focus on achieving sales goals within primary care, urology, and the women’s health therapeutic area in an assigned geographic territory. This individual will have a proven record of success within specialty biopharmaceuticals. They will be highly collaborative, tactical, energetic and thrive in a nimble organization. The Multi-Specialty Portfolio Specialist/Associate Portfolio Specialist, will demonstrate a sense of urgency to prepare and successfully execute a new product launch plan for their assigned geography. The Multi-Specialty Portfolio Specialist/Associate Portfolio Specialist, will drive results that are consistent with the company’s goals, mission, and values. Job Duties and Responsibilities Deliver Results - Consistently meet or exceed sales objectives by leading and implementing effective sales strategy in an ethical and compliant manner - Demonstrates resilience and consistent ability overcome obstacles to achieve objectives - Consistently demonstrate SMPA Values Business Planning and Execution - Develop and execute an effective business plan aligned to sales strategy to achieve sales results - Prioritize and call on the appropriate customers at the optimal frequency to change prescribing behaviors - Demonstrate effective pre-call planning prior to HCP engagement to establish a clear purpose for the sales call Impactful Selling - Move customers along the adoption continuum by driving market share growth - Demonstrate two-way dialogue with customer interactions by employing selling skills to generate dialogue, identify customer needs and active listening - Effectively utilize patient type selling with approved messaging and resources Infinite Mindset - Deploy growth mindset daily - Focus on opportunities not limitations - Expect success Key Core Competencies - Has a proven, consistent track record of exceeding sales goals in assigned geography or relevant experience. - Proven to be successful in all aspects of selling, i.e., clinical expertise, selling skills, and an in-depth understanding of the local ecosystem or relevant experience. - Understands, analyzes, and effectively presents scientific/technical details and marketing materials. - Proficient knowledge and understanding of the payer landscape including commercial, Medicaid, and Medicare or relevant experience. - Demonstrates the ability to analyze complex data to develop strategic and actionable business plans to deliver sales results. - Candidates must have excellent communication & organizational skills and be proficient with technology platforms and business hardware/software. Education and Experience - Bachelor’s Degree is required, preferably in Business or Life Sciences. - Generally, the Associate Portfolio Specialist will require 0 - 3+ years of pharmaceutical sales experience and/or relevant experience. Demonstrated mastery or the aptitude to learn, product and disease state knowledge. - Generally, the Portfolio Specialist will require 3 - 5+ years of pharmaceutical sales experience and/or relevant experience. Demonstrated mastery or the aptitude to learn, product and disease state knowledge. - Travel within territory is required, which may include both car and overnight air travel depending upon territory. - Some national travel to corporate headquarters, training, product theaters and sales meetings is required on a periodic basis. - Work hours may include meetings scheduled outside of normal working hours. The base salary range for the Associate role is $84,000 to $105,000. The base salary range for this role is $108,000.00 - $135,000.00 Base salary is part of our total rewards package which also includes the opportunity for merit-based salary increases, short incentive plan participation, eligibility for our 401(k) plan, medical, dental, vision, life and disability insurances and leaves provided in line with your work state. Our robust time-off policy includes flexible paid time off, 11 paid holidays plus additional time off for a shut-down period during the last week of December, 80 hours of paid sick time upon hire and each year thereafter. Total compensation, including base salary to be offered, will depend on elements unique to each candidate, including candidate experience, skills, education and other factors permitted by law. Disclaimer: The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed. Confidential Data: All information (written, verbal, electronic, etc.) that an employee encounters is considered confidential, in accordance with applicable law. Compliance: Achieve and maintain Compliance with all applicable regulatory, legal and operational rules and procedures, by ensuring that all plans and activities for and on behalf of Sumitomo Pharma America (SMPA) and affiliates are carried out with the "best" industry practices and the highest ethical standards. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Mental/Physical Requirements: Fast-paced environment handling multiple demands is involved. Must be able to exercise appropriate judgment as necessary. Requires a high level of initiative and independence. Excellent written and oral communication skills required. Requires ability to use a personal computer for extended periods of time. Travel Requirements: Primarily remote role with periodic on-site meetings in office. Must be able to travel domestically and internationally as needed. Drug Screening Requirements Applicants for sales/field, manufacturing, or other designated roles will be required to submit to a pre-employment drug test. Sumitomo Pharma America (SMPA) is an Equal Employment Opportunity (EEO) employer Qualified applicants will receive consideration for employment without regard to race; color; creed; religion; national origin; age; ancestry; nationality; marital, domestic partnership or civil union status; sex, gender; affectional or sexual orientation; disability; veteran or military status or liability for military status; domestic violence victim status; atypical cellular or blood trait; genetic information (including the refusal to submit to genetic testing) or any other characteristic protected by law. Sumitomo Pharma America (SMPA) endeavors to make its application process accessible to all. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact SMPA at reasonableaccomodations@us.sumitomo-pharma.com. This contact information is for accommodation requests only and cannot be used to inquire about the status of applications.
Would you like to join a company which will provide a good platform to help you grow your career? So please, take a few minutes and read about your potential new job. Our client is a fast-growing, agile international consulting firm headquartered in the United Kingdom. They've been focusing on optimizing processes centricity and technology. One of the many areas they are focusing on is to design and implement next generation activities- reformulating operating models, optimising processes and installing automation. As a Controlling Specialist, you will drive financial excellence through strategic planning, advanced analytics, and functional finance transformation. This role integrates core controlling expertise with hands-on delivery within Global Business Services (GBS) and Shared Services frameworks. Your tasks will include: - Execute comprehensive forecasting, budgeting, and financial planning cycles to drive organizational predictability. - Deliver high-level variance analysis and performance reporting to facilitate data-driven executive decision-making. - Lead the redesign and migration of financial processes, focusing on automation, system implementation, and GBS stabilization. - Manage financial workstreams within large-scale transformation programs, tracking deliverables, risks, and cross-functional dependencies. - Oversee cost-control initiatives and continuous improvement cycles to optimize financial service delivery. - Act as a financial advisor to HR, IT, and Operations, ensuring financial strategies align with broader transformation goals. To be a good fit for the Controlling Specialist, you will have: - Deep background in financial controlling, management accounting, and advanced financial modeling. - Proven experience navigating the full project lifecycle—from feasibility and design to implementation. - Strong understanding of GBS, Shared Services, or complex corporate finance environments. - Ability to deliver high-quality results in fast-paced, change-oriented landscapes. - Experience in robust forecasting and cost-control frameworks. - Scale and migrate finance functions within Shared Services models. - Translate complex data into actionable performance insights. - Ensure rigorous governance and alignment across transformation workstreams. - Influence cross-functional leadership through financial transparency. Keys to success: - Exceptional written and verbal communication skills - Entrepreneurial drive Reasons to join: Permanent contract collaboration and pension scheme. You will be working fully remote in a stable, multinational company located in UK working with the latest technologies. You will have the opportunity of self development while working in a flexible schedule while maintaining a healthy work-life balance. The provision of personal data by you is fully voluntary and the basis for their processing is your consent. We have prepared some necessary information, you can find in document: "Information regarding the processing of your personal data". There you will find how your Personal Data is being processed and what your rights are in connection to this. The personal data will be processed by Sowelo Consulting spółka z ograniczoną odpowiedzialnością with its registered seat in Cracow (LLC) registered in National Court Register (KRS) under no. 0000671136, our Employees and Subcontractors (jointly referred to as the Company). Sowelo Consulting sp. z o.o. (LLC) is entered in the register of employment agencies under the number: 35288 Our candidate selection process relies entirely on human judgment. We explicitly avoid using automated screening algorithms or AI-driven scoring systems for any part of the assessment. Every single profile is reviewed personally by our experienced recruiters, ensuring a thorough and unbiased consideration of your fit. IT Recruitment Poland | Executive Search | Recruitment Process Outsourcing



