• Provides strategy and expertise in instructional design, onboarding, manufacturing operations, and program management. • Digs into the operational process details, provides process consulting, and works with leaders to translate their technical content into user-friendly training for manufacturing leaders and hourly team members to drive performance. • Partners with HR partners and business leaders to develop and deploy tools, programs, and content to enable teams’ performance and growth. • Owns all ADDIE phases and program-manages a standardized, role-based onboarding and training strategy to set new hires up for success and reduce turnover. • Collaborates with key stakeholders and prioritizes program implementations’ timing to manage end-user gulp rates and optimize outcomes. • Develops asynchronous/synchronous learning materials and programs that are engaging, user-friendly, and aligned with adult learning principles. • Works with People team members to build role-based interview guides with BARS for scoring. • Partners with the Sr. Director of Talent and Organizational Development to create role-based competency models with BARS. • Leads adult-use conversion training for production sites by collaborating with key stakeholders to identify needs and practical implementation plans while owning all ADDIE phases.

Role Description The Department of Community Health is seeking a qualified Program Operations Specialist for the Primary Care Office and Farmworker Health Program section within the State Office of Rural Health. Under general supervision, performs complex administrative duties and statistical, financial or operational data analysis and reporting in support of management decision making in functional area. Identifies trends, discrepancies, and variances to improve the efficiency and effectiveness of operations. May partner with other departments, divisions, outside agencies, and vendors to address business issues. Exercises various latitudes of independent judgment. May administer or provide high level support for various projects, grants, contracts, implementation of procedures, and/or any specialized functions. The position is based in Cordele, GA (Crisp County), a rural community approximately 60 miles south of Macon on I-75. The State Office of Rural Health (SORH) is dedicated to improving access to health care in rural and underserved areas and reducing health status disparities. Qualifications - Associate degree in communication, English, or public relations from an accredited college or university - One (1) year of experience related to area of assignment - Note: An equivalent combination of knowledge, education, job or intern experience, training, or certifications that provides the necessary knowledge and skills to successfully perform the job at the level listed may be substituted year-over-year. Requirements - Recent clinical experience in nursing or other allied health profession - Experience with completion and submission of federal grant applications - Experience with federal and/or state grant management - Working knowledge of rural hospital and/or clinic operations, services provided, and challenges - Excellent verbal and written communications skills - Advanced skills in commonly used computer applications - Ability to read, comprehend, apply, and communicate applicable state and federal regulations Benefits - Generous benefits package including employee retirement plan - Paid holidays annually - Vacation and sick leave - Health, dental, vision, legal, disability, accidental death and dismemberment insurance - Health and child care spending account

• Review and refine AI-generated outputs related to transformation program management, change leadership, process optimization, and practical aspects of driving organizational change • Evaluate AI responses for business accuracy, practicality, and compliance with real-world transformation requirements • Draft realistic transformation scenarios based on your direct professional experience • Create scenario variations from different perspectives (e.g. program manager, executive sponsor, cross-functional lead, or stakeholder) • Identify gaps, oversights, or weak reasoning in AI-generated business content

• Serve as the enterprise Subject Matter Expert (SME) for all Leave of Absence programs and ADA, providing strategic guidance to employees, managers, and Talent Partners on policy, compliance, and best practices. • Lead the end-to-end administration of all leave programs (e.g., FMLA, ADA, state leaves, workers’ compensation, parental leave), ensuring compliance with federal, state, and local regulations while delivering a high-touch employee experience. • Own and manage the full leave lifecycle—from intake through return-to-work—driving proactive communication, clear documentation, and seamless coordination between employees, managers, talent partners, and external vendors. • Oversee vendor relationships and performance, partnering closely with third-party administrators to ensure timely processing, service-level adherence, and continuous improvement of the leave experience. • Provide expert consultation on ADA interactive processes and workers’ compensation matters, ensuring consistent, compliant, and equitable decision-making across the organization. • Serve as the liaison for ADA-related documentation, guiding managers and Talent Partners through the interactive process and ensuring appropriate accommodations are documented and tracked. • Act as program manager for leave operations, and partner with Benefits Manager to identify trends, risks, and process gaps; implementing scalable solutions to improve efficiency, compliance, and employee satisfaction. • Partner cross-functionally with Payroll to ensure accurate and timely pay administration for employees on leave; facilitate semi-monthly reconciliation reviews to resolve discrepancies and strengthen controls. • Collaborate with Workday/HRIS teams to optimize system workflows, enhance automation, and maintain data integrity across leave programs. • Manage inquiries through JIRA, maintaining SLA adherence while continuously improving service delivery standards and response quality.