• Manage an assigned book of business, ensuring account retention and supporting new business. • Coordinate day-to-day administrative and customer service activities, resolving complex issues, and ensuring no errors or omissions. • Maintain technical competence and industry expertise. • Direct daily activities of the account management team. • Handle customer service requests, policy administration, billing, claims, and coverage analysis. • Manage policy expirations and renewals. • Conduct client research, prepare submissions, negotiate coverages, and present proposals. • Monitor reports and take action on delinquent accounts, collecting outstanding balances. • Maintain agency management systems and carrier/vendor platforms, ensuring data accuracy and completeness. • Monitor and maintain activity/suspense to ensure timely completion. • Maintain frequent, transparent communication with the account team regarding workload status and any issues. • Deliver excellent service, proactively anticipate needs, and respond quickly to service requests. • Stay updated on company policies and procedures. • Seek and adopt best practices to improve individual and team performance. • Demonstrate integrity and leadership.

Role Description Il Master in Management e Marketing dell’Industria Farmaceutica è progettato per favorire la crescita professionale attraverso contenuti specialistici e immediatamente spendibili, che includono: - Direzione Medica - Affari Regolatori - Monitoraggio dei Processi e Controllo Qualità della Produzione - Farmacovigilanza - Gestione delle Risorse Umane - Market Access e Marketing Farmaceutico - Business Development e Sales Management - Project Management Durante il percorso avrai accesso a strumenti concreti per entrare in contatto con le aziende partner: - Assistenza individuale con un tutor esperto del mercato - Accesso al portale esclusivo “Network”, per candidarti agli annunci pubblicati dalle aziende partner - Promozione del profilo alle aziende interessate a fissare colloqui per diverse posizioni aperte Il servizio di Placement registra un tasso di successo del 90%, assicurando un collegamento diretto tra formazione e opportunità professionali. Qualifications - Professionisti già operanti in azienda: Product Specialist, KAM, Regulatory Specialist, Public Affair Manager, Product Manager, Market Research Specialist, Responsabili Marketing, Direzione Commerciale, QA, Informatori Scientifici, ecc. - Titolari e collaboratori di farmacia che vogliono acquisire una visione aggiornata della gestione moderna dell’industria farmaceutica - Consulenti e professionisti specializzati interessati a comprendere meglio gli aspetti economici e organizzativi delle aziende con cui interagiscono - Laureati in discipline affini: Farmacia, Chimica, Scienze Biologiche, Medicina, Veterinaria, Biotecnologia, Economia e Marketing - Giovani professionisti provenienti da altre lauree interessati ad acquisire competenze concrete e immediatamente applicabili nel settore Notes Con la candidatura riceverai informazioni sulle attività formative e sulle opportunità di sviluppo di carriera.

• Reporting to the Executive Director, the Strategic Development & Partnerships Director oversees the strategy and operational excellence of Outdoor Afro’s partnerships and development efforts. • In addition to driving revenue generation and partnership opportunities, the role emphasizes building strong departmental processes, managing donor relations technology, streamlining grant administration, and ensuring alignment between development operations and organizational goals development goals of the organization.

• Manage and grow a portfolio of client accounts in a **B2B sales environment** • Build strong relationships with key stakeholders and decision-makers • Identify upsell and cross-sell opportunities to drive revenue growth • Conduct regular client check-ins, performance reviews, and strategy calls • Collaborate with SDRs and Sales Teams to ensure seamless client onboarding • Maintain accurate records in CRM systems (e.g., HubSpot, Salesforce) • Resolve client concerns proactively and ensure high retention rates • Track KPIs such as customer lifetime value, churn, and expansion revenue