Provide leadership and supervision to staff delivering crisis intervention services to youth, ensure program plan implementation, conduct staff meetings, and maintain relationships with community providers to enhance service visibility and...

Title: Program Manager - DEA & BFSI Location: India United States Job Description: Experience: 10–18+ Years Role Summary The Program Manager will be responsible for leading and delivering large-scale programs in the Data Engineering, Analytics, and BFSI domains. The role involves endtoend program governance, stakeholder management, roadmap development, delivery execution, risk management, and working closely with business, technology, data, and compliance teams.The ideal candidate should have strong experience driving data modernization, cloud data initiatives, regulatory/compliance programs, and analytics transformation in BFSI environments. Key Responsibilities - Lead and manage complex multiworkstream programs across Data Engineering, Analytics, and BFSI product areas. - Own program planning, execution, governance frameworks, and delivery across crossfunctional teams. - Drive roadmap creation, scope definition, resource planning, and budgeting. - Coordinate development of data platforms, ETL pipelines, analytics solutions, data quality, and data governance initiatives. - Work closely with business teams to translate BFSI business needs into technical deliverables. - Ensure programs comply with BFSI regulations, audit controls, risk management, and data security standards. - Establish KPIs, dashboards, and reporting mechanisms for senior leadership. - Mitigate risks, manage dependencies, and ensure timely delivery against milestones. - Ensure seamless communication between engineering, data, product, architecture, and business stakeholders. - Drive continuous improvement, process optimization, and best practices in execution and governance. Mandatory Skills (MustHave) Program Management Expertise - 8–10+ years leading large programs in technology or data domains. - Strong grip on delivery frameworks: Agile, SAFe, Scrum, Waterfall, Hybrid. - Proven experience managing multi-vendor and cross-geography teams. DEA (Data Engineering & Analytics) Experience - Understanding of data pipelines, ETL/ELT processes, data modeling, data lakes, data warehouses. - Exposure to cloud data platforms (Azure, AWS, or GCP). - Awareness of data governance, data quality, lineage, metadata, and MDM concepts. - Experience delivering analytics/reporting/BI programs. BFSI Domain Expertise - Experience with banking, insurance, lending, asset management, or financial operations. - Knowledge of regulatory/compliance frameworks such as: - KYC, AML - Basel II/III - PCI-DSS - IFRS - Data privacy policies - Understanding of BFSI risk, fraud, payments, customer data, or core banking systems. - ?? Stakeholder & Communication Skills - Ability to manage C-level, business heads, and senior leadership. - Strong presentation, negotiation, and conflictresolution skills. - ?? Governance & Reporting - Experience with RAID logs, governance decks, project budgeting, capacity planning. - Ability to create executive-level dashboards and program status reports. Good to Have Skills (Preferred) Technical Exposure - Understanding of tools like Informatica, IDMC, Databricks, Snowflake, Hadoop, Kafka, Power BI/Tableau. - Experience in data migration or modernization programs. Certifications - PMP / PRINCE2 - Agile (CSM, SAFe) - Cloud certifications (Azure/AWS/GCP) - Data governance or data management certifications Leadership & Strategic Skills - Experience in setting up PMO frameworks - Ability to coach project managers and engineering teams - Strong vendor and contract management skills Domain Experience Add-ons - Experience working with digital transformation programs in banking/insurance - Exposure to API modernization, cloud migration, DevOps, or data compliance programs Responsibilities - Lead and manage complex multiworkstream programs across Data Engineering, Analytics, and BFSI product areas. - Own program planning, execution, governance frameworks, and delivery across crossfunctional teams. - Drive roadmap creation, scope definition, resource planning, and budgeting. - Coordinate development of data platforms, ETL pipelines, analytics solutions, data quality, and data governance initiatives. - Work closely with business teams to translate BFSI business needs into technical deliverables. - Ensure programs comply with BFSI regulations, audit controls, risk management, and data security standards. - Establish KPIs, dashboards, and reporting mechanisms for senior leadership. - Mitigate risks, manage dependencies, and ensure timely delivery against milestones. - Ensure seamless communication between engineering, data, product, architecture, and business stakeholders. - Drive continuous improvement, process optimization, and best practices in execution and governance. Qualifications - Bachelor’s or Master’s degree in Computer Science, Information Technology, Engineering, or Business. - Additional certifications in project/program management or cloud preferred. About Us At Zensar, we’re “experience-led everything”. We are committed to conceptualizing, designing, engineering, marketing, and managing digital solutions and experiences for over 130 leading enterprises. We are a company driven by a bold purpose: Together, we shape experiences for better futures. Whether for our clients, our people, or the world around us, this belief powers everything we do. At the heart of our culture is ONE with Client - a set of four core values that reflect who we are and how we work: One Zensar, Nurturing, Empowering, and Client Focus. Part of the $4.8 billion RPG Group, we’re a community of 10,000+ innovators across 30+ global locations, including Milpitas, Seattle, Princeton, Cape Town, London, Zurich, Singapore, and Mexico City. Explore Life at Zensar and join us to Grow. Own. Achieve. Learn. to be the best version of yourself. We believe the best work happens when individuality is celebrated, growth is encouraged, and well-being is prioritized. We are an equal employment opportunity (EEO) and affirmative action employer, committed to creating an inclusive workplace. All qualified applicants will be considered without regard to race, creed, color, ancestry, religion, sex, national origin, citizenship, age, sexual orientation, gender identity, disability, marital status, family medical leave status, or protected veteran status. Job Info - Job Identification140276 - Locations Plot No. 4, MIDC, Kharadi, Pune, Maharashtra, 411014, IN - Work from AnywhereYes - Minimum Experience (In Years)10 - Maximum Experience (In Years)18

• Drive Program Execution • Own end-to-end delivery for large, cross-team initiatives, ensuring alignment from planning through releas • Define program structure including milestones, critical path, and phased delivery approach • Drive accountability across teams while enabling efficient and effective execution • Ensure alignment between product intent and engineering execution • Identify, map, and actively manage cross-team dependencies • Surface risks early and drive mitigation strategies • Maintain clear visibility into program health, blockers, and execution risk • Leverage modern tools (including AI-assisted analysis, reporting, and workflow automation) to improve program visibility, decision-making, and execution efficiency • Establish and maintain a single source of truth for program status and dependencies • Engage with engineering teams to understand system architecture, constraints, and tradeoffs • Validate assumptions and ensure technical feasibility of plans • Translate technical complexity into clear insights for stakeholders and leadership • Partner closely with Engineering Managers and Technical Leads to drive execution decisions • Frame decisions with clear tradeoffs, risks, and recommended paths forward • Escalate issues at the appropriate time with context and actionable recommendations • Ensure disagreements are resolved quickly and do not stall delivery • Maintain decision tracking and ensure follow-through on outcomes • Support planning processes including roadmap alignment and execution planning • Ensure readiness for releases including QA coordination, rollout strategy, and operational preparedness • Coordinate across teams to ensure successful delivery and launch execution • Identify gaps in execution and drive improvements in delivery processes • Enable better predictability through structured planning and tracking • Support continuous improvement across teams without introducing unnecessary process overhead

Role Description The Sr. Facility Maintenance Program Manager is in charge of leading maintenance for facility equipment while directly supervising and coordinating the activities of maintenance managers, technicians, and maintenance leads. This role drives safe, consistent execution across regions by: - Assigning work - Coordinating projects with internal teams and vendors - Enforcing CMMS standards for KPI visibility - Ensuring preventive and corrective maintenance activities support reliable operations Qualifications - High School Diploma or GED - 4–8 years of experience in a related field, with a focus in engineering - Leadership experience preferred - Advanced MS Office skills, including Excel, Word, Outlook, PowerPoint, and Teams - Ability to travel up to 75% Requirements - Maintain and contribute to a safe work environment by adhering to policies and procedures in the company safety program - Determine division of tasks by region and building, and coordinate work across maintenance managers, leads, and technicians - Partner with maintenance teams and vendors to execute regional and local projects, machinery installations, and maintenance work through established contracts - Establish KPI analytics through effective CMMS usage, enforce accurate team inputs, and use data to improve reliability and execution - Determine schedules, sequences, and assignments based on work priority, equipment quantity, and personnel skill; respond quickly to facility issues impacting production - Ensure facilities and equipment operate safely and reliably through the preventive maintenance program, including maintaining and purchasing adequate spare parts, materials, and equipment - Obtain and maintain complete, accurate, and up-to-date documentation for machine and facility service, maintenance, and preventive maintenance Benefits - Medical, Dental, and Vision insurance; HSA and FSA options - Life and Disability coverage (basic and voluntary) - Voluntary Accident, Critical Illness, Identity & Fraud Protection, Auto & Home, and Pet Insurance - Competitive benefits and 401(k) with company match - Referral Bonus Program - Up to $500 per referral! - Paid Time Off including Holiday pay - Employee Assistance Program - Safe and clean work environment