Role Description We are seeking dedicated and detail-oriented Scheduling Escalations and Reschedules Advisors to join our team. This role is crucial in managing and resolving scheduling conflicts, handling escalations, and ensuring a seamless rescheduling process for our customers. The ideal candidate will possess excellent communication skills, a proactive approach to problem-solving, and the ability to work efficiently under pressure. Starting Pay: $17.00/hour (Sundays and 1 weekday off each week) Spanish speakers get an additional +$0.50 on hourly pay after training. Training: Paid, 4 Weeks | Monday–Friday, 9:00 AM – 5:30 PM MT Post-Training: Permanent Sundays & 1 Weekday Off Key Responsibilities - Address and resolve scheduling conflicts promptly and efficiently. - Act as the first point of contact for escalated scheduling issues, providing timely and effective resolutions. - Coordinate and manage the rescheduling process, ensuring minimal disruption to customers. - Communicate with customers via phone, email, chat, and text to confirm, reschedule, or resolve scheduling issues. - Maintain accurate records of all scheduling interactions and resolutions in the system. - Work closely with other departments to ensure a smooth scheduling process and address any systemic issues. - Identify areas for improvement in the scheduling process and suggest enhancements. Qualifications - Previous experience in a customer service or scheduling role, preferably in a fast-paced environment. - High school diploma or equivalent; additional qualifications in customer service or related fields are a plus. - Excellent verbal and written communication skills. - Familiarity and proficiency using Microsoft Office, web browsers, basic computer competency. - Strong problem-solving abilities. - Ability to multitask and manage time effectively. - High attention to detail and organizational skills. - Customer-focused with a positive attitude. - Ability to remain calm under pressure. - Proactive and self-motivated. Requirements - Work-from-home employees cannot be the primary caregivers for children, other people, or pets while on shift. - Have a quiet and private location from which to work that includes a desk and chair. - You must be able to provide your own equipment which meets the following requirements: - A computer (laptop or desktop) no older than 5-7 years (Please note our remote-based software does NOT work with Apple/Mac products, tablets, or Chromebooks.) - Computer must run Windows 10 or higher. - Computer with at least 16GB RAM. - Wired internet connection – ethernet cable connection from computer to router. - High-speed internet – 35mbps upload and 50mbps download speed required minimum. - USB wired headset equipped with a microphone. - USB wired mouse. - Dual monitors are required (this can include laptop + 1 monitor). - Must provide proof of requirements via image submission & video conference validation. Company Description NRG Energy is committed to a drug and alcohol-free workplace. To the extent permitted by law and any applicable collective bargaining agreement, employees are subject to periodic random drug testing, and post-accident and reasonable suspicion drug and alcohol testing. EOE AA M/F/Protected Veteran Status/Disability. Level, Title and/or Salary may be adjusted based on the applicant's experience or skills. EEO is the Law Poster (The poster can be found at http://www.eeoc.gov/employers/upload/poster_screen_reader_optimized.pdf ) Official description on file with Talent.

Title: Educational Consultant -Per Diem - Philadelphia, PA Location: US United States Job Description: At Curriculum Associates, we believe in the potential of every child and are changing the face of education technology with award-winning learning programs like i-Ready that serve a third of the nation's K-8 students. For more than 50 years, our commitment to making classrooms better places, serving educators, and supporting accessible learning experiences for all students has driven the continuous improvement of our innovative programs. Our team of more than 2,500 employees is composed of lifelong learners who stand behind this mission, working tirelessly to serve the educational community with world-class programs and support every day. - This is NOT a remote posito Educational Consultant (Math) - Per Diem - Philadelphia, Pennsylvania Are you a retired educator or educator transitioning out of the classroom? This is an excellent opportunity to join a mission-driven company focused on creating equitable classrooms for students and still be part of a school community! Curriculum Associates is seeking a temporary, part-time Professional Learning Educational Consultant (Math) with a background in teaching mathematics, coaching teachers, delivering professional development and support, analyzing data, and working with school leaders. Working closely with the Associate Manager or Manager of Professional Learning, sales team, and other Curriculum Associates professionals, the Educational Consultant (Math) will be responsible for facilitating high-quality professional development, training, support, data analysis, and communicating consultatively with schoolteachers and leaders. Hours: Per Diem consultants are scheduled on an as-needed basis, paid hourly. Schedule is highly dependent on customer demand - professional development is usually scheduled with partners during normal school hours. Our peak times of the year include August through October and then again January and February, although we deliver professional development throughout the school year. Given the as-needed and heavily seasonal nature of this role, we do not recommend that you maintain a full-time role that operates during school hours, simultaneous with the Per Diem Educational Consultant role at Curriculum Associates. Location: This position is based in the Philadelphia, Pennsylvania area and will be supporting districts throughout the Midwest, PA, and WV. Candidates must either currently live in, near, or be open to relocating to the Philadelphia area. Must have own transportation as this role requires considerable travel beyond the posted location. Additionally, a valid driver's license is required for this role. Travel: Travel up to 80% is required and considered an essential function of the job for all educator-facing positions. Travel includes overnight stays at hotels and transportation via car, plane, and/or public transportation. Compensation: We offer a competitive hourly rate starting at $65/hour for educator-facing professional learning delivery. Additional compensation is provided for preparation, co-facilitation, internal meetings, travel, and other required work activities. Individuals in this role may retain all travel reward points earned through work-related travel. Mileage reimbursement may be available for eligible travel. A company-provided laptop is also included. Benefits:  Temporary and per-diem employees who average at least 30 hours of work per week within the Company's look-back period are eligible to enroll in medical coverage after 90 days of employment. Temporary and per-diem employees working more than 20 hours per week are eligible for twelve paid holidays. All temporary and per-diem employees are eligible for accrued sick time. Start Date: ASAP The impact you'll have: - Become an expert on the company's online diagnostic and instruction program, as well as core products, focusing on Mathematics - Serve teachers in the classroom by coordinating on-site product training and professional learning courses for teachers and school administrators. Adjust professional learning workshops within specified parameters to fit the needs of the participants - Help to ensure equity in the classroom by delivering professional learning courses to teachers, coaches, and leaders on how to effectively implement Ready and i-Ready to impact classroom learning - Meet teachers where they are and provide tailored on-site support to teachers, coaches, and leaders. This may range from providing lesson planning and pacing support, to helping educators analyze data and apply it to instruction, to working with leaders to identify evidence of implementation successes and challenges - Engage in internal cycle of professional improvement and development (including being observed, receiving feedback, and being coached) - Track and submit detailed training notes, as well as complete all assignments in a timely manner - Present a professional image at all times to customers and prospects What we're looking for: - Bachelor's degree and at least 2+ years of experience in teaching Mathematics, coaching teachers of Mathematics, and providing Mathematics professional learning. To best serve our educators and students, we would love to see experience teaching mathematics at the secondary (6-12) level and/or with a Bachelor's degree in Mathematics or Mathematics education - Strong working knowledge of the State Standards for Mathematics for Grades K-8 including both the content standards and the practice standards. Understanding of the ELA Standards for K-8 also preferred - Fluency with using digital tools including online assessments, and a high level of comfort discussing and applying data with teachers and leaders - Understand principles of adult learning and how to apply them to professional learning to ensure participants meet learning objectives - Excellent facilitation, interpersonal, and communication skills - Exceptional time management skills: ability to manage multiple tasks and prioritize appropriately. Proven organizational skills and high attention to detail - Excellent computer and internet skills including knowledge of Office programs (Outlook, Word, PPT, etc.); knowledge of online meeting programs (e.g. Zoom/WebEx) a plus - Ability to work independently and as part of an educational cohort - Bilingual in Spanish preferred

Title: Educational Consultant - Per Diem- Portland, Maine Location: Portland, Maine United States time type: Part time job requisition id: JR05157 Job Description: At Curriculum Associates, we believe in the potential of every child and are changing the face of education technology with award-winning learning programs like i-Ready that serve a third of the nation's K-8 students. For more than 50 years, our commitment to making classrooms better places, serving educators, and supporting accessible learning experiences for all students has driven the continuous improvement of our innovative programs. Our team of more than 2,500 employees is composed of lifelong learners who stand behind this mission, working tirelessly to serve the educational community with world-class programs and support every day. This is NOT a remote position You must live within 30 miles of the posting location Heavy traveling requirement Educational Consultant (Math) - Per Diem - Portland, Maine Are you a retired educator or educator transitioning out of the classroom? This is an excellent opportunity to join a mission-driven company focused on creating equitable classrooms for students and still be part of a school community! Curriculum Associates is seeking a temporary, part-time Professional Learning Educational Consultant (Math) with a background in teaching mathematics, coaching teachers, delivering professional development and support, analyzing data, and working with school leaders. Working closely with the Associate Manager or Manager of Professional Learning, sales team, and other Curriculum Associates professionals, the Educational Consultant (Math) will be responsible for facilitating high-quality professional development, training, support, data analysis, and communicating consultatively with schoolteachers and leaders. Hours: Per Diem consultants are scheduled on an as-needed basis, paid hourly. Schedule is highly dependent on customer demand - professional development is usually scheduled with partners during normal school hours. Our peak times of the year include August through October and then again January and February, although we deliver professional development throughout the school year. Given the as-needed and heavily seasonal nature of this role, we do not recommend that you maintain a full-time role that operates during school hours, simultaneous with the Per Diem Educational Consultant role at Curriculum Associates. Location: This position is based in the Portland, Maine area and will be supporting districts throughout New England, PA, and WV. Candidates must either currently live in, near, or be open to relocating to the Portland area. Must have own transportation as this role requires considerable travel beyond the posted location. Additionally, a valid driver's license is required for this role. Travel: Travel up to 80% is required and considered an essential function of the job for all educator-facing positions. Travel includes overnight stays at hotels and transportation via car, plane, and/or public transportation. Compensation: We offer a competitive hourly rate starting at $65/hour for educator-facing professional learning delivery. Additional compensation is provided for preparation, co-facilitation, internal meetings, travel, and other required work activities. Individuals in this role may retain all travel reward points earned through work-related travel. Mileage reimbursement may be available for eligible travel. A company-provided laptop is also included. Benefits:  Temporary and per-diem employees who average at least 30 hours of work per week within the Company's look-back period are eligible to enroll in medical coverage after 90 days of employment. Temporary and per-diem employees working more than 20 hours per week are eligible for twelve paid holidays. All temporary and per-diem employees are eligible for accrued sick time. Start Date: ASAP The impact you'll have: - Become an expert on the company's online diagnostic and instruction program, as well as core products, focusing on Mathematics - Serve teachers in the classroom by coordinating on-site product training and professional learning courses for teachers and school administrators. Adjust professional learning workshops within specified parameters to fit the needs of the participants - Help to ensure equity in the classroom by delivering professional learning courses to teachers, coaches, and leaders on how to effectively implement Ready and i-Ready to impact classroom learning - Meet teachers where they are and provide tailored on-site support to teachers, coaches, and leaders. This may range from providing lesson planning and pacing support, to helping educators analyze data and apply it to instruction, to working with leaders to identify evidence of implementation successes and challenges - Engage in internal cycle of professional improvement and development (including being observed, receiving feedback, and being coached) - Track and submit detailed training notes, as well as complete all assignments in a timely manner - Present a professional image at all times to customers and prospects What we're looking for: - Bachelor's degree and at least 2+ years of experience in teaching Mathematics, coaching teachers of Mathematics, and providing Mathematics professional learning. To best serve our educators and students, we would love to see experience teaching mathematics at the secondary (6-12) level and/or with a Bachelor's degree in Mathematics or Mathematics education - Strong working knowledge of the State Standards for Mathematics for Grades K-8 including both the content standards and the practice standards. Understanding of the ELA Standards for K-8 also preferred - Fluency with using digital tools including online assessments, and a high level of comfort discussing and applying data with teachers and leaders - Understand principles of adult learning and how to apply them to professional learning to ensure participants meet learning objectives - Excellent facilitation, interpersonal, and communication skills - Exceptional time management skills: ability to manage multiple tasks and prioritize appropriately. Proven organizational skills and high attention to detail - Excellent computer and internet skills including knowledge of Office programs (Outlook, Word, PPT, etc.); knowledge of online meeting programs (e.g. Zoom/WebEx) a plus - Ability to work independently and as part of an educational cohort

Title: Consultant (Salesforce Configuration) Location: India United States Job Description: We Breathe Life Into Data At Komodo Health, our mission is to reduce the global burden of disease. And we believe that smarter use of data is essential to this mission. That’s why we built the Healthcare Map — the industry’s largest, most complete, precise view of the U.S. healthcare system — by combining de-identified, real-world patient data with innovative algorithms and decades of clinical experience. The Healthcare Map serves as our foundation for a powerful suite of software applications, helping us answer healthcare’s most complex questions for our partners. Across the healthcare ecosystem, we’re helping our clients unlock critical insights to track detailed patient behaviors and treatment patterns, identify gaps in care, address unmet patient needs, and reduce the global burden of disease. As we pursue these goals, it remains essential to us that we stay grounded in our values: be awesome, seek growth, deliver “wow,” and enjoy the ride. At Komodo, you will be joining a team of ambitious, supportive Dragons with diverse backgrounds but a shared passion to deliver on our mission to reduce the burden of disease — and enjoy the journey along the way. The Opportunity at Komodo Health This role performs configuration tasks to meet Komodo Health customer requirements, working closely with the Solution Architect. They are the experts on configuration and collaborate with the project team and our clients. This person is part of the Configuration Team, working closely with the Solution Architects to design and build out the configuration creatively and efficiently to meet the requirements. They will also work closely with the Business Analyst during the test writing phase and with the testing team during test execution to provide expertise and guidance. Looking back on your first 12 months at Komodo Health, you will have… - Lead and/or contribute to the configuration of solutions for multiple customer projects, both small and large, delivering on customer requirements and enhancing customer satisfaction. - Participate in client-facing design reviews, working sessions, and training to demo and illustrate solutions. - Collaborate with other project team members to gain efficiencies and help implement best practices for project delivery and knowledge transfer. You will accomplish these outcomes through the following responsibilities… - Design and configure appropriate solutions given the clients’ requirements (40%) - Document and implement configuration changes and data-mapping requirements (10%) - Review requirements and ensure solutions meet the requirements (10%) - Configure client-facing solutions, including structural and functional applications, troubleshooting errors, manipulating data, and transformations, all the while utilizing new and familiar tools throughout (20%) - Support and participate in client presentations and design reviews to build strong working relationships with clients and analyze feedback to ensure alignment (10%) - Participate in client training and other implementation initiatives as a part of overall project deliverables (10%) What you bring to Komodo Health: - Experience configuring and solutioning on the Salesforce platforms with exposure to end-to-end project implementation lifecycles - Ability to effectively design scalable solutions to meet client business needs and perform system configuration - Experience working in a collaborative project team environment - Experience authoring requirements, writing design documentation, and other related project and system documentation - Demonstrated analytical skills, problem-solving, and experience across the complete lifecycle of complex enterprise projects, from pre-sales, requirements gathering, design and build, review and refine, validation, and deploy - Goal-oriented with a superior work ethic while being self-motivated - Ability to leverage AI tools (Gemini, ChatGPT, Cursor, etc.) to enhance personal productivity, streamline workflows, or improve decision-making Additional skills and experience we’d prioritize (nice to have)… - Salesforce Certification and consulting experience a plus - Life Sciences experience, particularly Pharmaceutical is a plus - Experience interacting with, managing, or building with AI agentic workflows Komodo's AI Standard At Komodo, we're not just witnessing the AI revolution – we're leading it. This is a pivotal moment in time, where being first to market with AI transforms industries and sets the bar. We've already established industry leadership in leveraging AI to revolutionize healthcare, and we expect every team member to contribute. AI here isn't optional; it's foundational. We expect you to integrate AI into your daily work – from summarizing documents to automating workflows and uncovering insights. This isn't just about efficiency; it's about making every moment more meaningful, building on trust in AI, and driving our collective success. Join us in shaping the future of healthcare intelligence. Where You’ll Work Komodo Health has a hybrid work model with hubs in San Francisco, New York City, and Chicago. Roles vary — some can be performed from anywhere in the country, others are scoped to a specific region, and some are based near one of our hubs. For hub-based Dragons, we're building intentional in-office rhythms alongside the flexibility that's core to how we work. Whatever your setup, expectations will always be clear before you join. Equal Opportunity Statement Komodo Health provides equal employment opportunities to all applicants and employees. We prohibit discrimination and harassment of any type with regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.