Sales Operations Analyst (Remote)
Location
United States
Posted
73 days ago
Salary
0
Seniority
Mid Level
No structured requirement data.
Job Description
Sales Operations Analyst (Remote)
Zesty.ai
Sales Operations Analyst (Remote) About the role: We are seeking a strategic, detail-oriented Sales Operations Analyst to join our growing Revenue Operations team. ZestyAI is looking for a Sales Operations Analyst to play a critical role in scaling systems, processes and policies for the organization. This role will partner with senior leaders across ZestyAI’s go-to-market teams to design, build and run critical business capabilities for our world-class sales organization. This role also focus on deal support, serving as a critical partner to our sales organization by ensuring complex deals are structured, reviewed, and processed efficiently and in alignment with company policies and goals. This is a high-impact role that requires cross-functional collaboration with Sales, Finance, Legal, Product, and Customer Success. The ideal candidate has a strong background in sales operations, pricing strategy, and deal desk functions, with excellent communication and problem-solving skills. Key Responsibilities: - Deal Desk - Partner with Account Executives, Sales Leadership, and other internal stakeholders to support and guide complex deal proposals, structuring, pricing, and commercial terms. - Sales Support & Enablement - Act as the go-to expert for deal related queries. - Provide timely support to ensure the sales cycle progresses efficiently and effectively. - Process Optimization/Automation - Identify and drive improvements in deal review workflows, approval processes, and sales tools to reduce friction and increase velocity. - Policy Enforcement & Compliance - Ensure deals adhere to internal pricing guidelines, legal standards, and financial policies. - Work closely with Legal and Finance to manage exceptions and escalate appropriately. - Quote-to-Cash Oversight Support - Accurate and timely quote/opportunity generation, order forms, and other documentation throughout the sales process. - Accurate and timeline NDA and master ordering agreement drafting, including support through the contract process. - Reporting & Insights - Deliver actionable insights on deal performance, discounting trends, approval cycle times, and process bottlenecks to sales leadership. - Cross-Functional Collaboration - Work with Product, Marketing, and Customer Success to ensure deal strategies align with customer needs, product capabilities, and company goals Qualifications -- To be successful in this role you have: - Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI's potential impact on the function or industry. - 5-8 years of experience in Sales Operations, Deal Desk, or Revenue Operations, preferably in a SaaS or B2B tech environment. Experience supporting Enterprise or Strategic Sales teams. - Strong understanding of sales cycles, deal structuring, pricing models, and revenue recognition principles. - Familiarity with Salesforce. - Exceptional attention to detail and strong analytical thinking. - Ability to thrive in a fast-paced, cross-functional environment. - Excellent written and verbal communication skills. - Desired: Bachelor's degree, MBA or similar advanced degree. A day in the life: Note, this is primarily a field-facing role. - Salesforce hygiene (CQ and NQ reporting) - Sync with each sales rep on next steps in pipeline deals - Contract management (manage NDA and eval/order form drafting and initial intake) - Create sales enablement (salesforce enablement, process enablement – drafting docs, finding agreements) - Proposal management (work with sales to create pricing proposals and streamline our proposal decks)
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