IFTS Coordinator We provide clarity in a world of trade complexity so that businesses can grow further, faster, smarter. Over 30,000 clients trust us with their customs brokerage, trade consulting, global trade management and freight needs. JOB SUMMARY The IFTS Coordinator is responsible for intermediate level shipment scheduling, trouble shooting, delivery coordination, processing of transactions to completion and rate quoting. KEY DUTIES & RESPONSIBILITIES - Process documentation for the physical movement of cargo; identify discrepancies or issues. - Meet customer expectations by suggesting process improvement and proactive measures. - Develop and maintain an excellent working relationship with internal departments and/or vendors. - Create, update and execute SOP’s for new and existing clients - Understand and input applicable financial components of shipments for proper billing of customers - Meet required deadlines associated with department and customer KIP & SOP. - Collaborate with support staff, overseas offices and other third parties to ensure efficiency, continued exemplary customer service, and relationship development - Identify and forward upselling opportunities to manager - Efficiently identify the most cost-effective solution based on each clients’ shipment specific needs - Establish and maintain personal relationships with current vendors and overseas agents - Maintain profitability of accounts and identify opportunities for increasing revenue and profit margins by negotiating pricing with vendors and quoting clients - Assist other team members as needed to ensure timely completion of work - Participate fully with other staff members in day to day operation including setting priorities, organizing, scheduling work and problem solving - Communicate client issues or changes to the next level - Develop knowledge of the shipping process and government regulations through cross training with other team members - Perform other related duties as assigned by management. - Adhere to established policies and procedures. KNOWLEDGE & SKILLS - Highly motivated and detail-oriented team player and dedicated to providing high quality customer service - Excellent decision-making skills; ability to learn, adapt, and thrive under pressure - Proven organizational and time management skills; ability to multi-task - Customer Service Skills – Communicate effectively, directly and indirectly, with clients, vendors, co-workers, government agencies, and industry partners via phone and email to complete challenging tasks in a time sensitive manner - MS Office Suite skills – most importantly, Outlook, Excel, and Word WORK EXPERIENCE – MINIMUM REQUIRED 1 year of experience EDUCATION Required: High School/GED or equivalent We know that women and people of color may be less likely to apply if their professional experience does not exactly match the job description. Livingston is striving to build a culture where differences are celebrated; therefore, if you are excited about this position, we encourage you to apply even if your experience may not check every box. We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law. Location: NY Amherst - US083, HomeOffice Colorado, HomeOffice Florida, HomeOffice Georgia, HomeOffice Illinois, HomeOffice Indiana, HomeOffice Kentucky, HomeOffice Maine, HomeOffice Michigan, HomeOffice Minnesota, HomeOffice Missouri, HomeOffice New York, HomeOffice North Carolina, HomeOffice North Dakota, HomeOffice Ohio, HomeOffice Pennsylvania, HomeOffice South Carolina, HomeOffice South Dakota, HomeOffice Texas, HomeOffice Vermont, HomeOffice Virginia

**Position:** Executive Marketing Coordinator - Operations Support **Type:** Full-Time Remote | Working Hours: U.S. Business Hours (PST Required) **Location:** Colombia, Mexico, Brazil, Costa Rica, Jamaica **About This Opportunity:** Join a growing entrepreneurial business as their Executive Marketing Coordinator and provide hands-on operational support across marketing, content, and administrative functions. This is a structured execution-focused role perfect for someone who thrives in organized environments and takes ownership of day-to-day operations. **What You'll Do:** • Support day-to-day executive operations including calendar management and project coordination • Create, schedule, and publish content across LinkedIn, Facebook, Instagram, and community platforms • Manage social media engagement, direct messaging, and community interaction with performance tracking • Build and manage email workflows using GoHighLevel for outreach campaigns and follow-ups • Edit and produce short-form video content and graphics aligned with brand messaging • Organize digital program materials, track member progress, and support participant communication • Conduct research to build Ideal Client Profiles and prospect lists for lead generation • Maintain clean CRM records, accurate pipeline tracking, and organized documentation • Handle inbox management, prioritize urgent matters, and ensure structured file organization • Assist with minor website updates, advertising campaign setup, and technical platform support **What You Bring:** • Proven experience in executive assistance, marketing coordination, or digital operations support • Experience supporting founders, coaches, or entrepreneurial businesses (preferred) • High proficiency in Google Workspace (Docs, Sheets, Drive, Calendar) • Experience with GoHighLevel CRM or similar marketing automation platforms • Proficiency in Canva and video editing tools (Veed, OpusClips, or similar) • Strong understanding of LinkedIn, Facebook, and Instagram management • Excellent written English communication skills with attention to detail • Highly organized with strong multitasking ability in fast-moving environments • Self-motivated and capable of working independently with minimal supervision • High execution discipline and ability to follow through consistently **Key Success Metrics:** • Consistent and timely social media content execution • Clean, organized, and up-to-date CRM and email workflows • High engagement and responsive community management • Zero missed follow-ups in lead or participant communication • Well-organized program materials and digital assets **Why You'll Love This Role:** • Work directly with entrepreneurial leadership in dynamic startup environment • Own complete operational marketing function with creative freedom • Gain exposure to multiple business areas: marketing, operations, and executive support • Remote flexibility with established systems and clear success metrics • Opportunity to build and improve operational processes in growing business **Ready to drive operational excellence?** Apply now with your coordination experience examples. #ExecutiveSupport #MarketingCoordinator #Operations #RemoteWork #Colombia

**Position:** Executive Marketing Coordinator - Operations Support **Type:** Full-Time Remote | Working Hours: U.S. Business Hours (PST Required) **Location:** Colombia, Mexico, Brazil, Costa Rica, Jamaica **About This Opportunity:** Join a growing entrepreneurial business as their Executive Marketing Coordinator and provide hands-on operational support across marketing, content, and administrative functions. This is a structured execution-focused role perfect for someone who thrives in organized environments and takes ownership of day-to-day operations. **What You'll Do:** • Support day-to-day executive operations including calendar management and project coordination • Create, schedule, and publish content across LinkedIn, Facebook, Instagram, and community platforms • Manage social media engagement, direct messaging, and community interaction with performance tracking • Build and manage email workflows using GoHighLevel for outreach campaigns and follow-ups • Edit and produce short-form video content and graphics aligned with brand messaging • Organize digital program materials, track member progress, and support participant communication • Conduct research to build Ideal Client Profiles and prospect lists for lead generation • Maintain clean CRM records, accurate pipeline tracking, and organized documentation • Handle inbox management, prioritize urgent matters, and ensure structured file organization • Assist with minor website updates, advertising campaign setup, and technical platform support **What You Bring:** • Proven experience in executive assistance, marketing coordination, or digital operations support • Experience supporting founders, coaches, or entrepreneurial businesses (preferred) • High proficiency in Google Workspace (Docs, Sheets, Drive, Calendar) • Experience with GoHighLevel CRM or similar marketing automation platforms • Proficiency in Canva and video editing tools (Veed, OpusClips, or similar) • Strong understanding of LinkedIn, Facebook, and Instagram management • Excellent written English communication skills with attention to detail • Highly organized with strong multitasking ability in fast-moving environments • Self-motivated and capable of working independently with minimal supervision • High execution discipline and ability to follow through consistently **Key Success Metrics:** • Consistent and timely social media content execution • Clean, organized, and up-to-date CRM and email workflows • High engagement and responsive community management • Zero missed follow-ups in lead or participant communication • Well-organized program materials and digital assets **Why You'll Love This Role:** • Work directly with entrepreneurial leadership in dynamic startup environment • Own complete operational marketing function with creative freedom • Gain exposure to multiple business areas: marketing, operations, and executive support • Remote flexibility with established systems and clear success metrics • Opportunity to build and improve operational processes in growing business **Ready to drive operational excellence?** Apply now with your coordination experience examples. #ExecutiveSupport #MarketingCoordinator #Operations #RemoteWork #Colombia

**Position:** Executive Marketing Coordinator - Operations Support **Type:** Full-Time Remote | Working Hours: U.S. Business Hours (PST Required) **Location:** Colombia, Mexico, Brazil, Costa Rica, Jamaica **About This Opportunity:** Join a growing entrepreneurial business as their Executive Marketing Coordinator and provide hands-on operational support across marketing, content, and administrative functions. This is a structured execution-focused role perfect for someone who thrives in organized environments and takes ownership of day-to-day operations. **What You'll Do:** • Support day-to-day executive operations including calendar management and project coordination • Create, schedule, and publish content across LinkedIn, Facebook, Instagram, and community platforms • Manage social media engagement, direct messaging, and community interaction with performance tracking • Build and manage email workflows using GoHighLevel for outreach campaigns and follow-ups • Edit and produce short-form video content and graphics aligned with brand messaging • Organize digital program materials, track member progress, and support participant communication • Conduct research to build Ideal Client Profiles and prospect lists for lead generation • Maintain clean CRM records, accurate pipeline tracking, and organized documentation • Handle inbox management, prioritize urgent matters, and ensure structured file organization • Assist with minor website updates, advertising campaign setup, and technical platform support **What You Bring:** • Proven experience in executive assistance, marketing coordination, or digital operations support • Experience supporting founders, coaches, or entrepreneurial businesses (preferred) • High proficiency in Google Workspace (Docs, Sheets, Drive, Calendar) • Experience with GoHighLevel CRM or similar marketing automation platforms • Proficiency in Canva and video editing tools (Veed, OpusClips, or similar) • Strong understanding of LinkedIn, Facebook, and Instagram management • Excellent written English communication skills with attention to detail • Highly organized with strong multitasking ability in fast-moving environments • Self-motivated and capable of working independently with minimal supervision • High execution discipline and ability to follow through consistently **Key Success Metrics:** • Consistent and timely social media content execution • Clean, organized, and up-to-date CRM and email workflows • High engagement and responsive community management • Zero missed follow-ups in lead or participant communication • Well-organized program materials and digital assets **Why You'll Love This Role:** • Work directly with entrepreneurial leadership in dynamic startup environment • Own complete operational marketing function with creative freedom • Gain exposure to multiple business areas: marketing, operations, and executive support • Remote flexibility with established systems and clear success metrics • Opportunity to build and improve operational processes in growing business **Ready to drive operational excellence?** Apply now with your coordination experience examples. #ExecutiveSupport #MarketingCoordinator #Operations #RemoteWork #Colombia