We Deliver, So You Can. 📍Austin | San Antonio | Chicago | Tampa | Guadalajara 🔜 Phoenix & Columbus
Account Coordinator
Location
Mexico
Posted
54 days ago
Salary
0
Seniority
Entry Level
Job Description
Account Coordinator
Arrive Logistics
Who We Are Arrive Logistics is a leading transportation and technology company in North America with plans to grow significantly year over year. Our success is a testament to our remarkable team and what we’re building together. We’re committed to providing employees with a meaningful work experience and have established an award-winning culture that supports personal and career development in a fun, casual, and collaborative environment. Who We Want As the Account Coordinator, you will use your enthusiasm and tracking experience to help deliver premier service in our Mexico office. As we grow, we continue to need individuals who can flourish in a customer service support role. You will be one of the first points of contact for the carrier representative and their carriers doing business with Arrive Logistics, as well as shippers and receivers within our customer’s network. You will work closely with our Client Success teams to ensure. What You’ll Do - Utilize Ring Central, ARRIVEnow, email, slack, and textlocate to update our systems properly and communicate with our drivers - Inbound/Outbound calls to drivers and dispatchers with professionalism - Inbound calls are required depending on the company's needs, you will be responsible for providing assistance to certain ring groups. - Become knowledgeable in the various visibility tools used by our carrier partners. - Your first resource for tracking will be phone calls (Inbound/Outbound). You will also have different tracking tools in case you are unable to get a tracking update by phone. - Enter and update information accurately in our tracking software. In which you will be responsible for achieving daily metrics. Expectations will be set by the management team and reviewed regularly. - Remain up to date and follow company wide SOP’s and standards set - Utilize the tracking board on a daily basis for best tracking practices - Communicate with internal departments to proactively relay information - Ensure that loads are updated in a timely manner, making sure our customers are receiving information about their load that will assure making the set appointment times. - Manage and schedule appointments to ensure shipments are being picked up and delivered within the customer’s timetable , while also working to set up proper transits to make shipments favorable for most carriers. - Exemplify a level of assertiveness to identify issues and solve them. - Introduction into data entry – Load building and scheduling - Gain knowledge of the transportation industry to better serve our customers,carriers, and drivers. - Guarantee that the quality of calls, notes, emails, and overall information is aligned with our parameters. - All communication related to permissions or any administrative inquiry must be escalated to your team lead/manager. Qualifications - High school Diploma - College degree preferred - Ability to work in a fast pace environment - Proactiveness - Must be willing to live in Guadalajara full-time - Must be bilingual in Spanish and English The Perks of Working With Us - Take advantage of our benefits including monthly grocery vouchers, vacation days, savings fund, medical insurance (including dental and vision plans) and more. - Leave the suit and tie at home; our dress code is casual. - Enjoy office wide engagement activities, team events, happy hours and more! - Work in our new Guadalajara office located in Torre 1500 (Av. Americas 1254) within the plaza, you'll find cafes and a wide variety of local restaurants. - Start your morning with free coffee! - Maximize your wellness with free counseling sessions through our Employee Assistance Program - Get paid to work with your friends through our Referral Program! Your Arrive Experience Our award-winning company culture is designed with you in mind. We are committed to supporting your personal and professional growth and making Arrive a place we all love to work. Notice: To ensure a safe and transparent interview process, we want to note that Arrive Logistics adheres to strict recruitment practices. Candidates undergo an interview process, and Arrive Logistics does not provide unsolicited job offers. If you have concerns about receiving a fraudulent offer, please contact talentacquisition@arrivelogistics.com for verification.
Benefits
- 401(K), Company equity, Company-sponsored outings, Customized development tracks, Dedicated diversity and inclusion staff, Dental insurance, Disability insurance, Volunteer in local community, Employee stock purchase plan, Family medical leave, Flexible Spending Account (FSA), Generous parental leave, Generous PTO, Company-sponsored happy hours, Health insurance, Job training & conferences, Open door policy, Life insurance, Mentorship program, Online course subscriptions available, Onsite gym, Open office floor plan, Paid holidays, Paid industry certifications, Paid sick days, Onsite office parking, Partners with nonprofits, Performance bonus, Promote from within, Lunch and learns, Relocation assistance, Return-to-work program post parental leave, Free snacks and drinks, Team based strategic planning, OKR operational model, Vision insurance, Wellness programs, Mental health benefits, Diversity employee resource groups, Hiring practices that promote diversity, Employee resource groups, Quarterly engagement surveys, President's club, Employee awards, Wellness days, Mother's room, Personal development training, Flexible time off, Floating holidays, Bereavement leave benefits
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The role will work closely with potential and existing publisher clients to strengthen relationships and seek opportunities to scale the account by identifying up-sell opportunities and evangelizing new products. The fit we're looking for: We are looking for someone with experience in both closing new business and strengthening existing relationships. This person should have industry experience and a high say/do ratio. They need to be a problem solver who can find opportunities even in tough situations. Most importantly, we want someone motivated to wear multiple hats and work across different teams to help grow our business. 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ServiceNowAs the AI platform for business transformation, we're putting AI to work across organizations — freeing people for work that matters. Making old tech work with new tech. Reaching across departments, from the front office to the back office and every office in between. Our ambition? To become the AI defining enterprise software company of the 21st century (or "AI DESCO21C," as we like to call it). With more than 8,100+ customers, we serve approximately 85% of the Fortune 500®, and we're proud to be a Fortune 100 Best Companies to Work For® and World's Most Admired Companies™. Explore your future career with us, visit www.servicenow.com/careers. From Fortune. ©2025 Fortune Media IP Limited. All rights reserved. Used under license.
Company Description It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today - ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®. Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone. Job Description What you get to do in this role: - Building Partner Practices through business plan development, account planning, partner expectation management, industry/regional/product focus. 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• Develop and execute strategic account plans to grow revenue • Build and maintain strong C-level relationships • Drive adoption of AI-native networking • Lead complex, multi-million-dollar opportunities from early-stage strategy through close • Own and manage a robust sales pipeline • Create and execute Account Business Plans (ABPs) • Orchestrate cross-functional teams • Engage internal stakeholders and channel partners to maximize portfolio positioning • Advocate for client needs throughout the sales and delivery lifecycle
Territory Account Manager, ViiV -Salt lake city and Denver
ViiV HealthcareWe are ViiV Healthcare. Here until HIV & AIDS aren't.
ViiV Healthcare is a global specialty HIV company, the only one that is 100% focused on researching and delivering new medicines for people living with, and at risk of, HIV. ViiV Healthcare is highly mission-driven in our unrelenting commitment to being a trusted partner for all people living with and affected by HIV. Our aim is to think, act, and connect differently through a focus on education on for the prevention and treatment for HIV. We go to extraordinary lengths to deliver the sorts of breakthroughs, both in prevention, treatments, care solutions and communities, that really count. We go beyond the boundaries of medicine by taking a holistic approach to HIV through developing and supporting sustainable community programs and improving access to care. We are fully committed to push through every challenge until HIV/AIDS is eradicated. ViiV Healthcare has played a significant part in delivering breakthroughs that have turned HIV into a manageable health condition. We offer the largest portfolio of HIV medicines available anywhere, and we continue our work to cater for the widest possible range of needs in response to the HIV epidemic. We are aware of how much is at stake for those at-risk or affected by HIV and we show up every day 100% committed to the patients. Our work culture is fast-paced, diverse, inclusive, competitive, and caring. But ViiV Healthcare isn’t just somewhere to work – it’s a place to belong, an invitation to bring your very best, and a team full of impact-driven team members who are hungry to make a difference. While we have been improving lives of HIV patients for 30 years, this is an especially exciting time to be at ViiV Healthcare, as we evaluate novel approaches to treatment and prevention that could further reduce the impact of HIV on individuals and communities. ViiV Healthcare was created as a joint venture by Pfizer and GlaxoSmithKline in November 2009 with both companies transferring their HIV assets to the new company. In 2012 Shionogi joined the company. 76.5% of the company is now owned by GlaxoSmithKline, 13.5% by Pfizer and 10% by Shionogi. ViiV Healthcare is seeking an experienced, results-driven professional in Specialty Sales for the position of Territory Account Manager (TAM) on the Oral Treatment sales team. The ability to thrive in a fast-paced, complex environment and work with HCPs to adopt a new approach to HIV treatment will be essential to delivering success in this role. Additionally, the abilities to partner cross-functionally and to remain highly adaptable in a launch context will be critical. It is expected that the successful candidate will have demonstrated experience in developing strategic business plans with specific, measurable, action-oriented objectives in accordance with territory and account level goals. Successful outcomes will include selling to HCPs, servicing their accounts, and being aligned to ViiV Healthcare’s mission of leaving no person with HIV behind. This will be achieved through driving results against business objectives and working effectively within an integrated account management framework in the setup and delivery of a buy and bill treatment model. This role will provide YOU the opportunity to lead key activities to progress YOUR career, these responsibilities include some of the following: - Deliver Results Through Exceptional Sales and Service - Identify, target, and win new business by influencing working with HCPs to adopt a new approach to HIV treatment - Engage with HCPs, nurses, staff, and administrators to accurately understand the clinical, organizational, and financial challenges and opportunities within target accounts - Leverage data analytics, business acumen, and market expertise to identify high-priority prospects - Prepare and execute business plans that are tailored to the unique needs of each customer and that help HCPs scale their treatment model to reach more patients - Coordinate, engage, and partner with multiple cross-functional team members (i.e., Clinical Nurse Educators and Field Reimbursement Managers) to deliver an integrated product experience to customers - Maintain a portfolio-based selling mindset and close internal communication loops to ensure customers experience a cohesive, integrated ViiV - Provide exceptional customer service by proactively anticipating and addressing HCP problems, needs and requests - Deliver and adapt execution plans to achieve performance goals and objectives utilizing; KPIs, scaling of successes, business problem solving, etc. - Develop and foster external relationships with key influential customers and thought leaders - Compliance, Accountabilities, and Values Based Culture - Act in ways consistent with ViiV’s culture, expectations, and values - Be an agent of change by embracing the ambiguity in a launch environment and seeing setbacks as opportunities to learn and grow - Escalate issues and risks when needed; display courage by ‘speaking up’ - Understand and follow key compliance and regulatory guidelines Why you? Basic Qualifications: We are looking for professionals with these required skills to achieve our goals: - BA/BS degree - 5+ years of pharmaceutical sales experience - 3 plus years’ specialty experience - Ability to travel domestically as necessary, which may include overnight travel, majority of time will be spent in market - Valid Driver's License Preferred Qualifications: If you have the following characteristics, it would be a plus: - Degree in Business, Marketing, or Life Sciences - Strong planning and organization skills, analytical ability, business acumen, decision making ability, and problem-solving skills - Experience to influence and collaborate cross-functionally in a matrixed environment - Excellent written and oral communication skills - Experience in sales success in complex market access coverage situations - Experience working with HCPs to procure, manage, and administer cold chain treatment products - Knowledge of the HIV treatment and/or prevention markets - Bilingual in Spanish, preferred but not required - Experience partnering cross functionally within an integrated account team model that includes multiple field-based team members #LI-Remote The US annual base salary for new hires in this position ranges from $145,500 to $242,500. The US salary ranges take into account a number of factors including work location within the US market, the candidate’s skills, experience, education level and the market rate for the role. In addition, this position offers an annual bonus and eligibility to participate in our share based long term incentive program which is dependent on the level of the role. Available benefits include health care and other insurance benefits (for employee and family), retirement benefits, paid holidays, vacation, and paid caregiver/parental and medical leave. If salary ranges are not displayed in the job posting for a specific country, the relevant compensation will be discussed during the recruitment process. Please visit GSK US Benefits Summary to learn more about the comprehensive benefits program ViiV offers US employees. All ViiV employees receive the same benefits options and plans as GSK employee. Why Us? At ViiV Healthcare, we will not rest until we leave no person living with HIV behind. Until the 40 million people living with HIV is down to zero, we will continue searching for new ways to limit the impact of HIV. We are the only pharmaceutical company solely focused on combating, preventing, and ultimately eradicating HIV and AIDS. At ViiV Healthcare, we do things differently. Born out of a partnership between GSK and Pfizer in 2009, with Shionogi joining in 2012, we are determined to help end the HIV epidemic. We are guided by our mission to leave no person living with HIV behind and it is this mission that unites our employees located across the globe. We combine expertise in research, manufacturing, policy and more to push the boundaries of what people think is possible in HIV treatment and care. As a result of our connection with GSK, we are able to draw on their proud history and resources. This means that you would receive all the employee benefits offered by GSK. Living our mission of leaving no person living with HIV behind means keeping inclusion and diversity at the heart of everything we do - from our breakthrough innovation, to our diverse portfolio of medicines as well as the work we do to partner with HIV communities. Having a truly inclusive culture where we’re all able to be ourselves and feel like we belong will make us an even stronger team, better able to perform as a business and deliver on our mission to leave no person living with HIV behind. If you require an accommodation or other assistance to apply for a job at GSK, please contact the appropriate Recruitment Staff by emailing us at - usrecruitment.adjustments@gsk.com ViiV is an Equal Opportunity Employer. This ensures that all qualified applicants will receive equal consideration for employment without regard to race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), parental status, national origin, age, disability, genetic information (including family medical history), military service or any basis prohibited under federal, state or local law. Important notice to Employment businesses/ Agencies ViiV does not accept referrals from employment businesses and/or employment agencies in respect of the vacancies posted on this site. All employment businesses/agencies are required to contact ViiV's commercial and general procurement/human resources department to obtain prior written authorization before referring any candidates to ViiV. The obtaining of prior written authorization is a condition precedent to any agreement (verbal or written) between the employment business/ agency and ViiV. In the absence of such written authorization being obtained any actions undertaken by the employment business/agency shall be deemed to have been performed without the consent or contractual agreement of ViiV. ViiV shall therefore not be liable for any fees arising from such actions or any fees arising from any referrals by employment businesses/agencies in respect of the vacancies posted on this site. Please note that if you are a US Licensed Healthcare Professional or Healthcare Professional as defined by the laws of the state issuing your license, ViiV may be required to capture and report expenses ViiV incurs, on your behalf, in the event you are afforded an interview for employment. This capture of applicable transfers of value is necessary to ensure ViiV’s compliance to all federal and state US Transparency requirements. For more information, please visit the Centers for Medicare and Medicaid Services (CMS) website at https://openpaymentsdata.cms.gov/




