Job Closed

This listing is no longer active.

Smartsheet logo
Smartsheet

Founded in 2005, Smartsheet offers collaborative work management and process automation to empower greater enterprise productivity. A leading cloud-based platfo

Manager, Consulting

Location

United States

Posted

69 days ago

Salary

$122.5K - $160K / year

Seniority

Lead

Bachelor Degree7 yrs expEnglishGo

Job Description

Manager, Consulting

Smartsheet

• Architect the Advisory Team: Interview, hire, and develop consultants with the requisite skills for the Advisory Era—prioritizing strategic work, stakeholder alignment, AI competencies, and an adoption-focused mindset. • Coach for Resilience: Foster an environment of daily experimentation, encouraging your team to test AI solutions, share insights, and adapt to evolving delivery approaches while staying focused on customer value. • Drive Go-To-Market (GTM) Excellence: Proactively partner with Sales and other GTM leaders to drive regional services bookings, proactively training partners to sell your team's unique expertise as well as supporting strategic account expansion. • Voice of the Customer: Engage directly with customers to understand their evolving needs, using those insights to suggest future service offerings and train your team to deliver against them. You will also maintain a billable target for strategic project involvement and serve as the first line of defense for customer escalations. • Drive Operational Excellence: Assume full accountability for your team’s fiscal health, ensuring the team meets or exceeds performance targets (KPIs) while maintaining consistent data accuracy in PSA tool(s) and every team member has visibility into their performance. • Lead Your Team Through the AI Pivot: Operationalize the transition to an AI-Native PS model, modernizing tools and methodologies to shift your team’s focus toward higher-value strategic activities. • Strategic Prioritization & Industry Alignment: Translate company objectives and shifting industry trends into clear, actionable priorities for your team, ensuring their activities remain focused on high-impact work as we navigate ongoing changes within the business and industry at large. • Intentional Resource & Lifecycle Management: Partner with the Resource Management Office (RMO) to balance workloads by matching consultant skills and capacity to project opportunities. • Other duties as assigned.

Job Requirements

  • 7+ years of experience in SaaS Professional Services, with a proven track record of navigating business pivots or disruptive technology shifts.
  • Ability to formulate positions on industry trends and anticipate how technology developments—specifically AI—will impact customer needs.
  • 2+ years leading high performing teams of individual contributors, either in a formal people leadership role or as a project manager.
  • Work experience designing, selling, and delivering solutions in a SaaS Professional Services environment, preferably with team lead/people management responsibilities
  • High emotional intelligence and change leadership
  • Excellent client management skills and the ability to work with customers in both pre- and post-sales environments
  • Proven track record of building influential relationships with GTM partners such as sales and customer success
  • Proficiency in using frameworks to develop insights into customer organizations and coaching team members on sophisticated problem-solving techniques
  • Experience applying change management, business process optimization, and AI strategies
  • Willing to travel periodically (up to 40%) based on customer and business need
  • Bachelor’s degree or equivalent combination of relevant work experience and education (minimum 7 years)

Benefits

  • Medical/vision and dental coverage options for full-time employees
  • 401k Match to help you save for your future (50% of your contribution up to the first 6% of your eligible pay)
  • Monthly stipend to support your work and productivity
  • Flexible Time Away Program, plus Sick Time Off
  • US employees are automatically covered under Smartsheet-sponsored life insurance, short-term, and long-term disability plans
  • US employees receive 12 paid holidays per year
  • Up to 24 weeks of Parental Leave
  • Personal paid Volunteer Day to support our community
  • Opportunities for professional growth and development including access to Udemy online courses
  • Company Funded Perks, including a counseling membership, local retail discounts, and your own personal Smartsheet account
  • Teleworking options from any registered location in the U.S. (role specific)

Related Categories

Related Job Pages

More Manager Jobs

CARE logo

Vendor Acquisition – Contracting Manager

CARE

We work to fight poverty and achieve social justice by empowering women and girls. www.CARE.org

Manager69 days ago
Full TimeRemoteTeam 5,001-10,000Since 1945H1B Sponsor

• Reporting to the Director of Study Feasibility & Clinical Partnerships, plays a critical role in identification, sourcing, qualification, onboarding, negotiation, and management of vendor relationships to support Care Access objectives. • Review clinical protocols and other study documents to determine vendor scope and compatibility; translate protocol elements into vendor qualifications and study requirements. • Identify potential vendors based on the requirements of the protocol and other study documents; conduct market research to assess vendor capabilities, pricing models, and risk factors. • Draft, review, negotiate, and finalize vendor contracts in collaboration with direct report, legal and finance teams. Track contract renewals, expirations, amendments, and compliance requirements. • Identify and troubleshoot vendor-related issues impacting clinical execution or study timelines; establish performance metrics and monitor vendor performance against SLAs and KPIs.

United States
$80K - $110K / year
Full TimeRemoteTeam 10,001+Since 1994H1B Sponsor

• Lead, mentor, and develop a high-performing Global Vulnerability Management team, building technical depth, analytical rigor, and measurable security outcomes. Build team capabilities while setting a high bar for technical depth, analytical rigor, and measurable security outcomes. • Own and improve the end-to-end vulnerability and exposure management lifecycle across diverse technology stacks, from discovery and validation through remediation and closure verification. • Drive risk reduction by prioritizing the exposures that matter most using exploitability, asset criticality, threat intelligence, attacker tradecraft, and business context rather than severity scores alone. • Perform and review technical analysis of vulnerabilities and exposures, including exploit research, validation, root cause analysis, compensating controls, and remediation recommendations. • Partner with engineering, infrastructure, product security, governance/risk, security operations, incident response, and threat intelligence teams to drive remediation, improve accountability for risk treatment, and align priorities to active threats. • Support security coverage across cloud, containers, CI/CD pipelines, internet-facing services, and application ecosystems, including areas where tooling is owned by adjacent teams. • Drive automation and data operationalization across vulnerability ingestion, enrichment, prioritization, workflow orchestration, and reporting using Python, SQL, and platforms such as Domo and Snowflake. • Deliver clear reporting to leadership on exposure trends, remediation progress, control gaps, and areas requiring escalation.

United States
$163K - $244.4K / year
Job Closed
TekSynap logo

Enterprise Change, Configuration & Asset Manager

TekSynap

TekSynap, formerly known as Synaptek, is a privately held, ISO-certified IT company offering solutions and services to meet the business technology needs of local, state, and feder

Manager69 days ago

Responsibilities & Qualifications RESPONSIBILITIES - Manage the Task Order change management process in compliance with TekSynap BMS 7.04.0, ITIL practices, AF TO 00-33A-1100, and Communications Squadron workflows. - Review and validate change requests for completeness, accuracy, required documentation, risk, impact, urgency, priority, test plans, and rollback plans. - Oversee and maintain the Forward Schedule of Changes and the overall change calendar. - Coordinate and track Authorized Service Interruptions through MCCC, AMAC, and other required Air Force approval channels. - Deconflict change activity across bases, functional teams, and approval authorities to prevent mission disruption. - Coordinate with Base Operations Managers, M-NOSC, Core Engineering, Infrastructure Deployment, and Communications Squadrons on scheduled and emergent changes. - Enforce documentation, audit, reporting, and quality standards for all change activity. - Establish or refine Communications Squadron change workflows when gaps exist or assistance is needed. - Provide daily SITREPs to the Program Manager for all High or Critical changes. - Submit weekly reports on change metrics, processing timelines, risks, delays, and required leadership support. - Ensure post-implementation reviews and closure documentation are completed before final change closure. - Establish, maintain, and control configuration baselines within the designated CMDB. REQUIRED QUALIFICATIONS - Three (3) year of experience with managing change control, configuration management, and asset tracking - Expertise in program analysis and evaluation. - Proficiency in data analytics and data-driven decision making. - Skilled in process documentation and workflow development. - Experience in report development and presentation. - Knowledge of research methods and analysis techniques. - Must have an active Secret clearance CERTIFICATIONS - ITIL V4 foundation or equivalent industry-recognized certification. PREFERRED QUALIFICATIONS - Experience with DoD programs and operations. - Proficiency in financial analysis and budgeting. - Familiarity with government contracts and compliance requirements Overview We are seeking an Enterprise Change, Configuration & Asset Manager (ECCAM) to join our team supporting Base Infrastructure Modernization (BIM). TekSynap is a fast growing high-tech company that understands both the pace of technology today and the need to have a comprehensive well planned information management environment. “Technology moving at the speed of thought” embodies these principles – the need to nimbly utilize the best that information technology offers to meet the business needs of our Federal Government customers. We offer our full-time employees a competitive benefits package to include health, dental, vision, 401K, life insurance, short-term and long-term disability plans, vacation time and holidays. Visit us at www.TekSynap.com. Apply now to explore jobs with us! The safety and health of our employees is of the utmost importance. Employees are required to comply with any vaccination requirements mandated by contract, applicable law or regulation. By applying to a role at TekSynap you are providing consent to receive text messages regarding your interview and employment status. If at any time you would like to opt out of text messaging, respond "STOP". As part of the application process, you agree that TekSynap Corporation may retain and use your name, e-mail, and contact information for purposes related to employment consideration. Additional Job Information WORK ENVIRONMENT AND PHYSICAL DEMANDS The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of the job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. - Location: Candidates must reside in one of our approved hiring states within the United States. - Type of environment: Remote - Noise level: Medium - Work schedule: Schedule is day shift Monday – Friday. May be requested to work evenings and weekends to meet program and contract needs. - Amount of Travel: Less than 25% List of Approved States: AL, AK, AZ, AR, CT, DE, FL, GA, ID, IN, IO, KS, KY, LA, ME, MI, MS, MO, MT, NE, NV, NH, NM, NC, ND, OH, OK, OR, PA, RI, SC, SD, TN, TX, UT, VA, WV, WI, WY. PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to use hands to grip, handle, or feel; reach with hands and arms; and talk or hear. The employee is regularly required to stand; walk; sit; climb or balance; and stoop, kneel, crouch, or crawl. The employee is regularly required to lift up to 10 pounds. The employee is frequently required to lift up to 25 pounds; and up to 50 pounds. The vision requirements include close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus. WORK AUTHORIZATION/SECURITY CLEARANCE U.S Citizen Active Secret clearance OTHER INFORMATION Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. TekSynap is a drug-free workplace. We reserve the right to conduct drug testing in accordance with federal, state, and local laws. All employees and candidates may be subject to drug screening if deemed necessary to ensure a safe and compliant working environment. EQUAL EMPLOYMENT OPPORTUNITY In order to provide equal employment and advancement opportunities to all individuals, employment decisions will be based on merit, qualifications, and abilities. TekSynap does not discriminate against any person because of race, color, creed, religion, sex, sexual orientation, gender identity, protected veteran status, national origin, disability, age, genetic information or any other characteristic protected by law (referred to as “protected status”). This nondiscrimination policy extends to all terms, conditions, and privileges of employment as well as the use of all company facilities, participation in all company-sponsored activities, and all employment actions such as promotions, compensation, benefits, and termination of employment. TekSynap is committed to ensuring that our online application process provides an equal employment opportunity to all job seekers, including individuals with disabilities. If you believe you need a reasonable accommodation in order to search for a job opening or to submit an application, please contact hr@teksynap.com for assistance.remote #telework #linkedin #LI-Remote (turn font to white)

United States
TekSynap logo

Quality Manager

TekSynap

TekSynap, formerly known as Synaptek, is a privately held, ISO-certified IT company offering solutions and services to meet the business technology needs of local, state, and feder

Manager69 days ago

Responsibilities & Qualifications RESPONSIBILITIES - Oversee execution of QA/QC plans, internal audits, inspections, and quality reviews. - Validate all CDRLs for compliance with timeliness, formatting, content, accuracy, and required contractual elements. - Maintain quality checklists, audit records, review logs, and supporting documentation. - Identify quality issues and drive corrective and preventive actions (CAPA) to closure. - Monitor quality‑related compliance areas, including ISO practices, CMMC‑related documentation quality, and FIAR‑aligned audit readiness. - Perform trend analysis on recurring issues, systemic risks, and quality deviations. - Support PMO and functional teams by reviewing draft deliverables, engineering documents, operational reports, and process artifacts. - Ensure quality governance repositories (SharePoint/Teams) are maintained, current, and version‑controlled. - Coordinate with PM, Change Manager, Deployment teams, Core Engineering, and Operations to ensure consistent adherence to quality expectations. REQUIRED QUALIFICATIONS - Five (5) year of experience with program and/or project quality management - Familiarity with DoD inspection, acceptance, and verification processes. - Experience with QA/QC frameworks, including ISO‑aligned processes and CMMC‑related compliance activities. - Understanding of DoD audit and accountability expectations, including FIAR‑related quality requirements. - Experience performing quality reviews of technical deliverables such as reports, CDRLs, engineering artifacts, and operational documentation. - Strong skills in documentation control, process audit, and corrective/preventive action management. - Ability to work across PMO, engineering, operations, and field teams to enforce quality standards and resolve discrepancies. - Must have an active Secret clearance CERTIFICATIONS - CISA, CCP, or equivalent preferred PREFERRED QUALIFICATIONS - Familiarity with DoD inspection, acceptance, and verification processes. - Experience with QA/QC frameworks, including ISO‑aligned processes and CMMC‑related compliance activities. - Understanding of DoD audit and accountability expectations, including FIAR‑related quality requirements. - Experience performing quality reviews of technical deliverables such as reports, CDRLs, engineering artifacts, and operational documentation. - Strong skills in documentation control, process audit, and corrective/preventive action management. - Ability to work across PMO, engineering, operations, and field teams to enforce quality standards and resolve discrepancies. Overview We are seeking an Quality Manager to join our team supporting Base Infrastructure Modernization (BIM). TekSynap is a fast growing high-tech company that understands both the pace of technology today and the need to have a comprehensive well planned information management environment. “Technology moving at the speed of thought” embodies these principles – the need to nimbly utilize the best that information technology offers to meet the business needs of our Federal Government customers. We offer our full-time employees a competitive benefits package to include health, dental, vision, 401K, life insurance, short-term and long-term disability plans, vacation time and holidays. Visit us at www.TekSynap.com. Apply now to explore jobs with us! The safety and health of our employees is of the utmost importance. Employees are required to comply with any vaccination requirements mandated by contract, applicable law or regulation. By applying to a role at TekSynap you are providing consent to receive text messages regarding your interview and employment status. If at any time you would like to opt out of text messaging, respond "STOP". As part of the application process, you agree that TekSynap Corporation may retain and use your name, e-mail, and contact information for purposes related to employment consideration. Additional Job Information WORK ENVIRONMENT AND PHYSICAL DEMANDS The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of the job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. - Location: Candidates must reside in one of our approved hiring states within the United States. - Type of environment: Remote - Noise level: Medium - Work schedule: Schedule is day shift Monday – Friday. May be requested to work evenings and weekends to meet program and contract needs. - Amount of Travel: Less than 25% List of Approved States: AL, AK, AZ, AR, CT, DE, FL, GA, ID, IN, IO, KS, KY, LA, ME, MI, MS, MO, MT, NE, NV, NH, NM, NC, ND, OH, OK, OR, PA, RI, SC, SD, TN, TX, UT, VA, WV, WI, WY. PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to use hands to grip, handle, or feel; reach with hands and arms; and talk or hear. The employee is regularly required to stand; walk; sit; climb or balance; and stoop, kneel, crouch, or crawl. The employee is regularly required to lift up to 10 pounds. The employee is frequently required to lift up to 25 pounds; and up to 50 pounds. The vision requirements include close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus. WORK AUTHORIZATION/SECURITY CLEARANCE U.S Citizen Active Secret clearance OTHER INFORMATION Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. TekSynap is a drug-free workplace. We reserve the right to conduct drug testing in accordance with federal, state, and local laws. All employees and candidates may be subject to drug screening if deemed necessary to ensure a safe and compliant working environment. EQUAL EMPLOYMENT OPPORTUNITY In order to provide equal employment and advancement opportunities to all individuals, employment decisions will be based on merit, qualifications, and abilities. TekSynap does not discriminate against any person because of race, color, creed, religion, sex, sexual orientation, gender identity, protected veteran status, national origin, disability, age, genetic information or any other characteristic protected by law (referred to as “protected status”). This nondiscrimination policy extends to all terms, conditions, and privileges of employment as well as the use of all company facilities, participation in all company-sponsored activities, and all employment actions such as promotions, compensation, benefits, and termination of employment. TekSynap is committed to ensuring that our online application process provides an equal employment opportunity to all job seekers, including individuals with disabilities. If you believe you need a reasonable accommodation in order to search for a job opening or to submit an application, please contact hr@teksynap.com for assistance.remote #telework #linkedin #LI-Remote (turn font to white)

United States