Job Description Accredo Specialty Pharmacy, a division of Evernorth Health Services a part of The Cigna Group. Start Date: TBD Training Schedule: Monday-Friday from 9a - 5:30p, EST, for 6 weeks. Post Training Shift: Monday-Friday with an 8 hour shift between the hours of 6a-6p local time. As a Pharmacy Technician, you will Work from home, assisting patients in receiving life sustaining medications to help manage rare and/or chronic diseases. You’ll be empowered to engage patients, insurance companies, and multiple departments to process Prescription orders and ensure timely shipment of medications. This role is very detail oriented, and you’ll spend the majority of your day working on our computer system entering data and/or talking on the phone. Role Responsibilities - Below are the 3 main functions this role will encompass. Must have the ability to work in any of these functions: - Inbound calls and outbound calls welcoming and gathering patient demographics and arranging 1st shipment. - Creating requests and making Outbound calls to providers and doctors office for prescription requests. - Data Entry focused functions. - Ensure prescriptions are accurately entered into system. - Investigate non-clinical issues with pharmacist, doctors & other healthcare providers. - Juggle multiple tasks without sacrificing attention to detail. Position Requirements - High School Diploma or GED - Customer Service experience required, phone experience, a plus - Valid Pharmacy Technician license/certification as required by AZ & PA laws. - Tech Savvy- Strong computer / data entry ability with Microsoft Office products - High speed internet with wired ethernet connection. - Private & quiet workspace What you’ll love about working at Cigna: - Medical, Dental & Vision start 1st day. - 18 days Paid Time Off & 8 Paid Holidays - Employer Contributions for HRA and HSA accounts - 401K with Company Match NOTE: You will be required to have reliable internet connectivity provided through a wired ethernet connection. A mobile or hot spot environment is not acceptable and you may need to purchase an Ethernet cord depending on your current set up. If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload. For this position, we anticipate offering an hourly rate of 18 - 27 USD / hourly, depending on relevant factors, including experience and geographic location. This role is also anticipated to be eligible to participate in an annual bonus plan. At The Cigna Group, you’ll enjoy a comprehensive range of benefits, with a focus on supporting your whole health. Starting on day one of your employment, you’ll be offered several health-related benefits including medical, vision, dental, and well-being and behavioral health programs. We also offer 401(k), company paid life insurance, tuition reimbursement, a minimum of 18 days of paid time off per year and paid holidays. For more details on our employee benefits programs, click here. About Evernorth Health Services Evernorth Health Services, a division of The Cigna Group, creates pharmacy, care and benefit solutions to improve health and increase vitality. We relentlessly innovate to make the prediction, prevention and treatment of illness and disease more accessible to millions of people. Join us in driving growth and improving lives. Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws. If you need a reasonable accommodation to complete the online application process, please email seeyourself@thecignagroup.com for assistance. Please note that this email inbox is dedicated to accommodation requests only and cannot provide application updates or accept resumes. The Cigna Group has a tobacco-free policy and reserves the right not to hire tobacco/nicotine users in states where that is legally permissible. Candidates in such states who use tobacco/nicotine will not be considered for employment unless they enter a qualifying smoking cessation program prior to the start of their employment. These states include: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Ohio, Pennsylvania, Texas, Utah, Vermont, and Washington State. Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal, state and local ordinances.

• Drive franchisee engagement, operational consistency, and unit-level economic performance across the Drybar system. • Coach franchise owners on revenue growth, profitability, staffing, membership performance, and guest experience. • Lead and develop a team of Directors, Senior Managers, and Managers supporting the Drybar franchise network. • Establish accountability, coaching standards, and operational alignment across the team. • Oversee operational execution of brand initiatives, programs, and strategic priorities. • Partner cross-functionally with internal teams to support successful project management and rollout execution. • Build strong relationships with franchise owners through consistent communication, visibility, and partnership. • Lead operational meetings, webinars, business reviews, and franchisee engagement forums. • Analyze business performance metrics and KPIs to identify opportunities and operational risks. • Drive continuous improvement initiatives that support franchisee success and operational scalability. • Maintain regular travel and field visibility across the Drybar system.

• Serve as the operational leader supporting channel-driven revenue across new logo acquisition, upsell, cross-sell, and renewals • Translate revenue strategy into scalable channel processes, workflows, and execution models • Identify opportunities to improve partner-sourced and partner-influenced revenue performance across the customer lifecycle • Operationalize channel programs including partner tiers, incentives, MDF, deal registration, and performance requirements • Ensure partner programs align with Momentive’s revenue goals, product portfolio, and target markets • Continuously assess program effectiveness and recommend changes to drive revenue efficiency and partner engagement • Own channel performance reporting, dashboards, and KPIs, including pipeline, bookings, conversion rates, time-to-close, and partner productivity • Partner with Revenue Operations and Finance on channel forecasting, pipeline health, and revenue accuracy • Establish accountability through data-driven insights and performance reviews with channel leadership • Act as a connective layer between Channel Sales, Direct Sales, Marketing, Product, and Customer Success to eliminate friction and revenue leakage • Partner with Marketing on channel demand generation execution and ROI tracking • Support Sales Leadership with insights that improve territory planning, partner coverage models, and deal velocity • Lead channel-related system requirements and improvements (CRM, PRM, CPQ, forecasting tools) specific to Channel growth • Ensure clean, reliable data to support revenue decision-making and executive reporting • Drive standardization and scale while maintaining flexibility for high-impact partners • Lead and develop a high-performing Channel Operations team (as applicable) • Influence senior stakeholders through clear communication, data-backed recommendations, and operational credibility • Champion operational excellence while maintaining a strong customer- and partner-first mindset

• Independently create initial Statements of Work (SOWs) based on approved templates and requested inputs • Review SOWs for completeness, accuracy, and alignment with deal terms prior to internal approval • Manage SOW revisions, including campaign flight date changes and other routine-to-moderate updates, escalating exceptions as needed • Send approved SOWs to Sales Leads or Clients as appropriate • Maintain accurate and timely updates within the HubSpot contracting request ticket pipeline, including early and late-stage statuses • Ensure HubSpot deal data (deal value, products, guarantees, key terms) matches the requested contracts • Monitor contracting pipeline health, flagging risks, delays, or inconsistencies • Ensure executed contracts and related documentation are properly stored and named in Box according to established naming conventions • Serve as a day-to-day point of contact for Sales and Client Services on early-stage contracting-related questions and requests • Clearly communicate contract status, next steps, and required actions to applicable Sales, Client Services, or Legal team members. • Apply sound judgment to determine when escalation or additional approvals are needed • Assist with contract-related reporting, audits, or process documentation as needed. • Help maintain organization and responsiveness within the contracting inbox, escalating where needed