Job DetailsJob Location: Remote El Paso TX - El Paso, TXPosition Type: Full TimeSalary Range: $17.50 - $17.50 HourlyJob Shift: Any Position Title: Help Desk Operator- Intermediate Capitol Bridge is seeking a dynamic and experienced individual to join our team as an Intermediate Help Desk Operator in El Paso TX to support an important government project. As a leading organization, Capitol Bridge provides top-tier services while prioritizing security and compliance. Location: Within 50 miles of El Paso TX Training: 2 weeks paid training onsite in El Paso TX Pay and Benefits: Salary: 17.50 p/h Health Insurance- medical, dental, vision & pharmacy benefits. (Employer contribution included) Company sponsored Life Insurance. 401K Retirement plan. Vacation Leave and Sick Leave Employee Assistance Program Paid Training Paid Holidays Position Overview: The Intermediate Help Desk Operator delivers front-line customer support by handling inbound and outbound calls, emails, and inquiries from DEA registrants and clients. This role focuses on resolving routine issues quickly and accurately while escalating complex matters to senior operators. Strong multitasking, attention to detail, and a commitment to meeting service performance standards are essential. Key Responsibilities: Expected to answer calls (inbound/outbound) and emails in addition to other source items. Provide world-class customer service and assist clients with problems or issues. Able to handle large orders and tasks at one time by multitasking. Provide support to both clients, DEA registrants and contractors. Must be accurate and efficient with all documentation and delivery of services. Provide customer support services to the DEA registrant community. Respond to customer issues utilizing problem recognition, research, isolation, resolution, and follow-up steps to resolve the issue. Provide first-tier support to end users for call support and resolve less complex problems immediately. More complex problems shall be referred to senior level Help Desk Operators. Possesses specialized experience which may include, but is not limited to: acquisition, finance, material, supply chain, personnel, data and other management areas. Analyzes customers' needs to determine functional requirements. Performs functional responsibilities in an independent manner. Meet or exceed all project requirements and metric performance requirements such as Quality Assurance, Average handle Time, Adherence and Attendance. Be able to accept critical feedback and implement changes quickly. Be able to adapt to change. Qualifications: High School Diploma or High School Equivalency required Minimum of six (6) years of experience, including two (2) years as a customer support services operator/analyst Bachelor’s Degree preferred (equivalency accepted: one year of education equals one year of experience, and vice versa) Multilingual speaker is a plus Certifications: None required Screenings Requested:  You may receive requests for background checks, credit checks and/or drug screening regarding this employment opportunity. Respond to all requests quickly as we anticipate filling our vacancies quickly and non-responses may result in disqualification for this opportunity.   *Please be aware that our organization and our client adhere to stringent security regulations, necessitating a thorough background screening process for all potential hires. We value transparency and want to inform you that this screening may result in a delay of at least 60 days prior to onboarding. Rest assured, we are committed to maintaining a secure and compliant work environment. We appreciate your understanding and cooperation as we prioritize the safety and confidentiality of our operations.  Reasonable Accommodation: If you require alternative methods of application or screening, you must approach the employer directly to request this. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Other duties may be assigned.   EEO Statement: Capitol Bridge, Inc. is an Equal Opportunity Employer. All employment decisions at Capitol Bridge are based on business needs, job requirements, and individual qualifications, without regard to race, color, religion or belief, national, social, or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate.   Texting Notice: We communicate with applicants by text in addition to email and phone. If you apply for this position, we may text you about this position, your application for the position, or other things relevant to this job position. If we text you and you no longer want us to text you, you can opt out at that time.   Qualifications

Job DetailsJob Location: Remote Weston FL - Weston, FLPosition Type: Full TimeSalary Range: $17.50 - $17.50 HourlyJob Shift: Any Position Title: Help Desk Operator- Intermediate Capitol Bridge is seeking a dynamic and experienced individual to join our team as an Intermediate Help Desk Operator in Weston FL to support an important government project. As a leading organization, Capitol Bridge provides top-tier services while prioritizing security and compliance. Location: within 50 miles of Weston FL Training: 2 weeks paid onsite in Weston FL Pay and Benefits: Salary: 17.50 p/h Health Insurance- medical, dental, vision & pharmacy benefits. (Employer contribution included) Company sponsored Life Insurance. 401K Retirement plan. Vacation Leave and Sick Leave Employee Assistance Program Paid Training Paid Holidays Position Overview: The Intermediate Help Desk Operator delivers front-line customer support by handling inbound and outbound calls, emails, and inquiries from DEA registrants and clients. This role focuses on resolving routine issues quickly and accurately while escalating complex matters to senior operators. Strong multitasking, attention to detail, and a commitment to meeting service performance standards are essential. Key Responsibilities: Expected to answer calls (inbound/outbound) and emails in addition to other source items. Provide world-class customer service and assist clients with problems or issues. Able to handle large orders and tasks at one time by multitasking. Provide support to both clients, DEA registrants and contractors. Must be accurate and efficient with all documentation and delivery of services. Provide customer support services to the DEA registrant community. Respond to customer issues utilizing problem recognition, research, isolation, resolution, and follow-up steps to resolve the issue. Provide first-tier support to end users for call support and resolve less complex problems immediately. More complex problems shall be referred to senior level Help Desk Operators. Possesses specialized experience which may include, but is not limited to: acquisition, finance, material, supply chain, personnel, data and other management areas. Analyzes customers' needs to determine functional requirements. Performs functional responsibilities in an independent manner. Meet or exceed all project requirements and metric performance requirements such as Quality Assurance, Average handle Time, Adherence and Attendance. Be able to accept critical feedback and implement changes quickly. Be able to adapt to change. Qualifications: High School Diploma or High School Equivalency required Minimum of six (6) years of experience, including two (2) years as a customer support services operator/analyst Bachelor’s Degree preferred (equivalency accepted: one year of education equals one year of experience, and vice versa) Multilingual speaker is a plus Certifications: None required Screenings Requested:  You may receive requests for background checks, credit checks and/or drug screening regarding this employment opportunity. Respond to all requests quickly as we anticipate filling our vacancies quickly and non-responses may result in disqualification for this opportunity.   *Please be aware that our organization and our client adhere to stringent security regulations, necessitating a thorough background screening process for all potential hires. We value transparency and want to inform you that this screening may result in a delay of at least 60 days prior to onboarding. Rest assured, we are committed to maintaining a secure and compliant work environment. We appreciate your understanding and cooperation as we prioritize the safety and confidentiality of our operations.  Reasonable Accommodation: If you require alternative methods of application or screening, you must approach the employer directly to request this. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Other duties may be assigned.   EEO Statement: Capitol Bridge, Inc. is an Equal Opportunity Employer. All employment decisions at Capitol Bridge are based on business needs, job requirements, and individual qualifications, without regard to race, color, religion or belief, national, social, or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate.   Texting Notice: We communicate with applicants by text in addition to email and phone. If you apply for this position, we may text you about this position, your application for the position, or other things relevant to this job position. If we text you and you no longer want us to text you, you can opt out at that time.  Qualifications

• Builds and maintains customer satisfaction with the products and services offered by the organization (voice and non-voice) • Demonstrate experience in working in a multicultural team • Display ability to provide unbiased and accurate feedback in a non-threatening way • Meets deadlines and targets, demonstrating ability to achieve despite constraints or obstacles • Analyzing and evaluating reflects on information, defines the key issues and reaches logical conclusions • Well-versed in planning and coordinating and must have excellent decision-making skills • Conveys ideas and facts orally • Manage priorities with high attention to detail • Quickly learn and master our application to confidently guide clients through features and troubleshoot issues in real time.

Role Description We are looking for an experienced Electrician to undertake a variety of tasks relating to setting up and maintaining electrical infrastructure. Your job will involve: - Installing electrical wiring in buildings and poles - Troubleshooting malfunctions and blackouts - Repairing appliances Due to the high amount of risk pertaining to this job, electricians must be responsible individuals with great attention to safety precautions. The goal will be to produce and maintain well-functioning electrical connections to minimize the probability of accidents and maximize the usability of electricity in all facilities. Responsibilities include: - Executing plans of electrical wiring for well-functioning lighting, intercom, and other electrical systems - Installing electrical apparatus, fixtures, and equipment for alarm and other systems - Installing safety and distribution components (e.g. switches, resistors, circuit-breaker panels, etc.) - Connecting wiring in electrical circuits and networks ensuring compatibility of components - Preparing and assembling conduits and connecting wiring through them - Preventing breakdown of systems by routinely inspecting and replacing old wiring and insulated cables, cleaning circuits, etc. - Performing effective troubleshooting to identify hazards or malfunctions and repair or substitute damaged units Qualifications - Proven experience as an electrician - Experience in industrial and/or commercial electrical systems - Demonstrable ability to use electrical and hand tools (e.g. wire strippers, voltmeter, etc.) and electrical drawings and blueprints - Thorough knowledge of safety procedures and legal regulations and guidelines - Excellent critical thinking and problem-solving ability - Excellent physical condition and flexibility to work long shifts and overnight - Diploma in relevant vocational training or successfully completed an apprenticeship as an electrician - Valid license to practice the profession Requirements - Must be responsible individuals with great attention to safety precautions - Ability to produce and maintain well-functioning electrical connections Benefits - Opportunity to be your own boss by choosing tasks that suit your schedule - Ability to work within a 15-mile radius - Enhanced technology for scheduling, invoicing, and credit card processing - Health and well-being of clients and providers as a priority