Cengage Group logo
Cengage Group

We are a global education technology company equipping learners with the skills and competencies needed to be job ready.

Revenue Operations Manager

Revenue OperationsRevenue OperationsFull TimeRemoteSeniorTeam 5,001-10,000H1B No SponsorCompany SiteLinkedIn

Location

Ohio

Posted

57 days ago

Salary

$88.6K - $100K / year

Seniority

Senior

Bachelor Degree5 yrs expEnglishERPTableau

Job Description

Revenue Operations Manager

Cengage Group

• Optimize revenue processes including lead‑to‑opportunity workflows, pipeline management, forecasting, territory alignment, and quota‑related activities; maintain sales playbooks and process documentation. • Own CRM systems (Salesforce/HubSpot), including configuration, automation, data governance, and integrations with ERP, e‑commerce, and marketing automation platforms. • Deliver reporting and insights by building dashboards, conducting data audits, and providing analysis that informs forecasting, targeting, and sales strategy. • Enhance cross‑functional alignment by partnering with Marketing, Finance, Product, and Customer Success on lead flow, campaign reporting, bookings accuracy, pricing updates, and customer adoption/renewal insights. • Drive operational efficiency through automation, workflow improvements, and ensuring clarity and consistency across the sales and customer lifecycle.

Job Requirements

  • 5-7 years of experience in revenue operations, sales operations, or business analytics within a B2B environment.
  • Consistent track record building and maintaining CRM systems (e.g., Salesforce) and leading forecasting processes.
  • Strong analytical skills to interpret data and provide actionable insights.
  • Demonstrated success in driving data integrity, operational cadence, and benchmark rigor across cross-functional teams.
  • Familiarity with predictive analytics, compensation modeling, and territory planning.
  • Advanced proficiency in Excel and BI tools (e.g., Salesforce, Tableau, Power BI) preferred.

Benefits

  • Comprehensive and rewarding Total Rewards package

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