Join Our Team! Sunbelt Rentals strives to be the customer's first choice in the equipment rental industry. From pumps to scaffolding to general construction tools, we aim to be the only call needed to outfit a job site with the proper equipment. Not only do we offer a vast fleet that ranks among the best in the industry, we pair it all with a friendly and knowledgeable staff. Our employees are our greatest asset, and although we present a comprehensive equipment offering, our expertise and service are what truly distinguish us from the competition. We pride ourselves on investing in our workforce and offer competitive benefits, as well as extensive on-the-job training for all eligible employees. As a highly successful national company, we are constantly looking for talented individuals to support our growth. If you are interested in pursuing a rewarding career, we invite you to review our opportunities! Job Description Summary Strategic Customer RepresentativeThe primary function of the Strategic Customer Representative is to increase market share within a select group of customers and high-profile job sites. This will be accomplished by increasing product awareness, efficiency of the corporate account office. Evaluate new potential customers to the program. As well as manage the corporate accounts office. This position will also serve a mentor/liaison role in the overall go to market sales strategy for the assigned area, coordinating efforts between the PCM, DM, RSD, and RVP. If you are seeking an entrepreneurial, empowering workplace that allows you to:• Develop a career track• Leverage your current skills while developing new skills• Work with an incredible team of peopleSunbelt Rentals--the fastest growing rental business in North America--is seeking a Strategic Customer Representative. Education or experience that prepares you for success: Min 4 years previous sales management experience. Customer service experience required. Knowledge/Skills/Abilities you may rely on: Knowledge of different phases of construction, equipment applications, features, benefits, operation and specifications required. Computer literate, including Windows, Adobe Acrobat, and the Microsoft Office suite of products Safety is key to our culture: The physical demands of this role require bending, squatting, crouching, reaching, lifting 25 pounds or more, and working indoors/outdoors when required by the job. The above description is not a complete listing of all miscellaneous, incidental or similar duties which may be required from day to day. Reasonable accommodations may be made to comply with applicable laws. We value an inclusive and diverse workplace: Sunbelt Rentals is an Equal Opportunity Employer — Minority/Female/Disabled/Veteran and any other protected class. Do you have any of these titles on your resume? Related experience may include: District Sales Manager, National Sales Manager, Regional Sales Manager, Sales and Marketing Vice President, Sales Director, Sales Manager, Sales Representative, Sales Supervisor, Sales Vice President, Store Manager Base Pay Range: $67,273.00 - 92,500.10Total compensation package includes base pay, company vehicle, and robust commission plan. Starting rate of pay may vary based on factors including, but not limited to, position offered, location, education, training, and/or experience. Please visit https://www.sunbeltrentals.com/careers/ for more information on our benefits and to join our Talent Network. Sunbelt also provides a comprehensive benefits package to its full-time employees. This package includes: - Health, Dental and Vision plans - 401(k) Match - Volunteer time off - Short-term and long-term disability - Accident, Life and Travel insurance, as well as flexible spending - Tuition Reimbursement Options - Employee Assistance Program (EAP) - Length of Service Awards You will become eligible for benefits on the first of the month following 30 days from your start date. Sunbelt offers team members the following paid time off from work, subject to Sunbelt’s policies (unless specified in a collective bargaining agreement): - 12-25 vacation days depending on years of service - 5 sick days - 6 holidays - 2 half day holidays - 2 floating holidays - 1 inclusion day - 1 volunteer day Gear up for an exciting career! Sunbelt Rentals supports service members. Veterans encouraged to apply.

• Provide oversight of Team Lead(s) and a team of representatives for one or more clients • Serve as the primary operational liaison between onshore and offshore leadership teams • Maintain and analyze KPI reporting and ACD metrics • Partner with offshore leaders to ensure workflows align with client expectations • Create a solid virtual Team through regular communication with your Team Leads and Representatives

Job Description Summary All resources, and logistics required to perform services and maintenance activities on customers' site/property. These activities contribute to, maintain, repair and refurbish sold or existing products. Includes all types of maintenance service (preventive and remedial), manage maintenance facilities and field services engineering. Impacts the team’s ability to achieve service, quality and timeliness of objectives. The role is subject to operating policy objectives. There is moderate autonomy within the role. High levels of operational judgment are required to achieve outcomes required. Job Description Roles and Responsibilities - Act as the single point of contact to the customer for timely and satisfactory resolution of concerns covering a wide variety of support services offered for assigned region, product, or coverage area - Responsible for knowledge of assigned region, coverage area, or product lines, their associated configuration installations, and represents the most direct access to all appropriate internal functions to support the customer · - Establish and maintain contact to provide on-going technical and business support to assigned customers in designated geographic region or coverage area - Requires specialized knowledge within the function. Influence the development of strategy for the area of responsibility, including control of resources and influences policy formulation. - Interprets simple internal and external business challenges and recommends best practices to improve products, processes or services. Stays informed of industry trends that may inform work. - Uses high level of judgment to make decisions and handle complex tasks or problems in areas of operational, product management, manufacturing, technology or engineering. Has ability to assess quality of information given and ask pertinent questions to stakeholders. Able to offer new solutions to problems outside of set parameters and is able to construct and provide recommendations. Uses multiple internal and some external sources outside of own function to help arrive at a decision. - May lead functional teams or projects with minimal resource requirements, risk, and/or complexity. Communicates difficult concepts and may influence others' options on particular topics. May guide others to consider a different point of view. Required Qualifications - This role requires significant experience in the Services & Customer Service Management. Knowledge level is comparable to a bachelor's degree from an accredited university or college (or a high school diploma with relevant experience). Desired Characteristics - Master's degree from an accredited university or college - Strong oral and written communication skills. - Strong interpersonal and leadership skills. - Demonstrated ability to analyze and resolve problems. - Demonstrated ability to lead programs / projects. - Ability to document, plan, market, and execute programs. You must have legal authorization to work in Canada and any offer of employment is conditioned upon the successful completion of a background investigation: the drug screen requirement in the background check process is not required if the role is based in Canada. Additional Information Relocation Assistance Provided: No #LI-Remote - This is a remote position

The Certinia Functional Lead will lead business process transformation and implementation initiatives using Certinia (formerly FinancialForce) within a Salesforce CRM environment. This role is responsible for defining target‑state business processes, gathering and translating business requirements, and delivering scalable solutions for professional services organizations. The consultant will work closely with stakeholders to align business architecture with system capabilities and will lead end‑to‑end implementation efforts from design through deployment. Responsibilities - Lead business process requirements gathering and translate requirements into detailed functional specifications - Design target‑state business processes aligned with industry best practices for professional services organizations - Drive Certinia implementation projects, including planning, configuration, testing, and deployment - Develop and document business architecture, process flows, and solution designs - Collaborate with business and technical stakeholders to ensure alignment between business needs and system capabilities - Provide functional leadership across Salesforce CRM and Certinia environments - Guide teams on leading practices for professional services operations - Support project planning, execution, and delivery while ensuring timelines, quality, and outcomes are met - Communicate project progress, risks, and recommendations to stakeholders and leadership Requirements - Remote role with up to 30% travel - 6–9 years of experience in business process analysis and functional consulting - Certinia (FinancialForce) certification – mandatory - Strong experience in business process requirements gathering and documentation - Hands‑on experience with Certinia implementations for professional services organizations - Experience working with organizations of $700M+ revenue scale - Solid knowledge of the Salesforce CRM platform - Understanding of Business Enterprise Architecture (BEA) concepts - Strong functional analyst skills including process design, solution mapping, and gap analysis - Proven ability to lead end‑to‑end transformation and implementation initiatives - Excellent communication, stakeholder management, and leadership skills Work Timing PST, Remote, USA Hours per week 40 Duration of Contract 2 Months Application Process Please visit Jobs at Mindverse Consulting Services Private Limited and locate the applicable job title. Read the JD in details and Click "I'm Interested" and fill out accordingly. Attach your CV and any other document you deem fit along with the "Screening Questions" which is mandatory. Please be specific and detailed. Note these questions are from the custom to evaluate your candidature. Any vague or inconclusive answer will not be considered. Incase of any query, feel free to reach out to career@mindverseconsulting.com