• Collaborate with stakeholders to drive best practices for monitoring, CI/CD pipelines • Troubleshoot deployment issues in our CI pipeline • Advocate emphatically for the DevOPS culture here at Weedmaps • Identify areas for automation and embrace the codification of all things • Evangelize best practices around collaboration, reliability, security and performance to all partner teams • Take ownership of the application configuration/scaling for given services to ensure that they are following the established practices of the organization • Create and refine synthetic monitoring flows

Site Reliability Engineer Overview: As a Site Reliability Engineer at Weedmaps you will work cross-departmentally with your partners on the application, infrastructure and quality teams to enhance the performance, reliability, resilience and scalability of the web services that make up Weedmaps.com. We are a cloud native organization with 100% of our services in Docker running on Kubernetes in AWS’ public cloud. We also leverage observability, monitoring, CI/CD automation and custom tooling to push multiple production releases a day. Your day to day focus will be leveraging your engineering skills to assist in the building out, monitoring, reducing developer toil, configuring CI workflows and improving our deployment pipelines. You will also be a knowledge reference for our development teams to ensure they are leveraging consistent tooling for metrics, logging, build, and deployment. You will work closely with the development and infrastructure teams to identify the essential service-specific metrics (beyond the golden metrics) that need to be monitored and work with application development teams to create libraries to allow services to easily instrument their services. The impact you'll make: - Collaborate with stakeholders to drive best practices for monitoring, CI/CD pipelines - Troubleshoot deployment issues in our CI pipeline - Advocate emphatically for the DevOPS culture here at Weedmaps - Identify areas for automation and embrace the codification of all things - Evangelize best practices around collaboration, reliability, security and performance to all partner teams - Take ownership of the application configuration/scaling for given services to ensure that they are following the established practices of the organization - Create and refine synthetic monitoring flows What you've accomplished: - Minimum 2 years of development experience at startup/mid-sized companies - Proficiency in Python, Go, Node, Ruby or Elixir - Knowledge of containerization, particularly Docker (Kubernetes is a plus) - Effective communication skills, a positive attitude, and ability to give and receive constructive feedback - Professional experience with cloud native observability standard such as Open metrics, Open tracing and Open Census - Expertise using/configuring modern CI/CD workflows - Intimate understanding of SLIs, SLOs and SLAs from the service level to the business level - Intimate understanding of the golden metrics, how to monitor and alert on them - Deep understanding of the GitHub branching strategy - Experience troubleshooting containerized applications - Familiarity with Infrastructure as Code, automation and configuration Bonus points: - Familiarity with cloud infrastructure concepts (AWS, GCS) - Experience with Hashicorp tools such as Terraform, Consul, Vault - Computer science or other engineering background - Experience with CI tools such as CircleCi, Jenkins, Travis, Drone, Semaphore, etc. - Experience with monitoring and observability tools such as with tools like Prometheus, CloudWatch, DataDog, and Grafana The base pay range for this position is $133,110 - $148,042 per year 2026 US Benefits for Full Time, Regular Employees: - Physical Health (Medical, Dental & Vision) - 100% employer-paid premium for employees - Up to 80% coverage for dependents - Company HSA contribution with the High Deductible Health Plan - 401(k) Retirement Plan (employer will match contribution up to 3.5% of employee contribution) - Basic Life, Voluntary Life and AD&D Insurance options - Supplemental, voluntary benefits - Student Loan Repayment/529 Education Savings with a monthly company contribution - FSA (Medical, Dependent, Transit and Parking) - Voluntary Life and AD&D Insurance - Critical Illness Insurance - Accident Insurance - Short- and Long-term Disability Insurance - Pet Insurance - Identity theft protection - Legal access to a network of attorneys - PTO, paid sick leave, and company holidays (including a 2026 holiday shutdown) - Paid parental leave Why Work at Weedmaps? Life at Weedmaps means innovation and heart. Come join us if you care about the plant, the people who love it, and are ready to let your talent shine. We foster a bustling and collaborative culture that revolves around an environment that focuses on the benefits of weed, and the community that supports it. You too can have a hand in shaping the industry’s future; ready to roll with us? See how we’ve grown—our journey, leadership team, and what’s next at Weedmaps.com/corporate About Weedmaps: Founded in 2008, we’ve grown from a small startup to a global leader in the cannabis industry. Our dedication to transparency, education, and community has set us apart, and today, we proudly serve cannabis to consumers and businesses in the U.S. and worldwide. “Freedom to choose. Freedom to access. Freedom to enjoy.” Notice to prospective Weedmaps job applicants: Our team has been made aware of incidents involving LinkedIn, Telegram, and Facebook accounts impersonating Weedmaps recruiters. These individuals are attempting to use our company name to solicit payment from prospective candidates interested in applying for jobs at our company. Our team is actively working to combat these attempts, but in the meantime, please be mindful of the following: - Our recruiters will always communicate with candidates through an @weedmaps.com email address. - CORRECT: jlebowski@weedmaps.com - INCORRECT: jlebowski@gmail.com - Our recruiters will NEVER ask for or attempt to solicit payment from applicants in order to apply, interview, or work for Weedmaps. - If you are interested in a role at Weedmaps, please apply through our established channels. - Weedmaps Careers Page or LinkedIn If you are unsure if a communication is legitimate, please contact our recruitment team at talentops@weedmaps.com and they will happily confirm for you. Thank you for your vigilance and we appreciate your interest in working with us! Weedmaps is an equal opportunity employer and makes employment decisions on the basis of merit. The Company prohibits unlawful discrimination against employees or applicants based on race (including traits historically associated with race, such as hair texture and protective hairstyles), religion and religious creed, color, national origin, ancestry, physical disability, mental disability, medical condition, genetic information, marital status, sex, gender, gender identity, gender expression, age, military status, veteran status, uniformed service member status, sexual orientation, transgender identity, citizenship status, pregnancy, or any other consideration made unlawful by federal, state, or local laws. The Company also prohibits unlawful discrimination based on the perception that anyone has any of those characteristics, or is associated with a person who has or is perceived as having any of those characteristics. Our company uses E-Verify to confirm the employment eligibility of all newly hired employees. To learn more about E-Verify, including your rights and responsibilities, please visit www.dhs.gov/E-Verify. Applicants are entitled to reasonable accommodations under the terms of the Americans with Disabilities Act and applicable state/local laws, unless the accommodation presents undue hardship. Please email us at peopleoperations at weedmaps.com if you would like to confidentially discuss a potential accommodation during the interview process.

• Ensure smooth day-to-day operations of the Bank • Participate in on-call rotations(*) to provide support for critical systems • Resolve system incident when occurs • Deployment of changes into staging and production environments • Work with Platform Engineers to understand the changes • Develop deployment pipeline for changes • Understand the changes and develop observability (monitoring and alert) according to the changes • Develop and conduct resiliency testing solution • Continuous enhancement of monitoring solution • Create and update operation runbooks • Automate operation runbooks

Important Information Location: BrazilJob Mode: Full-time Work Mode: Work from home Job Summary We are looking for a highly skilled DevOps Tools Support Engineer to administer, support, and enhance our internal engineering platforms—Atlassian Jira, Atlassian Confluence, GitLab, Perforce and Code Collaborator. The ideal candidate will ensure these systems are secure, stable, scalable, and well‑integrated across the enterprise, while providing technical support to development, QA, and IT teams. Responsibilities and Duties - Administer and maintain Jira Software Management, including workflows, schemes, custom fields, dashboards, and automations; - Manage Confluence spaces, permissions, templates, macros, and indexing; - Configure and maintain GitLab projects, groups, runners, CI/CD pipelines, branch protection rules, and access policies; - Support and administer Perforce, including depots, streams, protections, checkpoints, replicas, and storage optimization; - Manage Code Collaborator review workflows, SCM integrations, and user access; - Provide support for all platforms; resolve complex issues related to authentication, permissions, workflows, pipelines, or repository performance; - Handle incident response, root cause analysis (RCA), and preventive actions; - Coordinate with vendors (Atlassian, GitLab, Perforce, SmartBear) for escalations when required; - Enforce SSO access control, and audit logging across all tools. Manage SSL/TLS certificates, keystores, and renewal cycles; - Ensure adherence to organizational security and compliance standards; - Plan, execute, and document version upgrades, backup/restore tests, and system migrations; - Conduct post‑upgrade validation, performance checks, and regression testing; - Maintain high availability, reliability, and performance tuning for all services; - Maintain system architecture diagrams, runbooks, SOPs, and knowledge base articles; - Define governance standards for project structure, branching models, permissions, and naming conventions; - Educate teams on best practices and tool usage. Essential Skills - Experience supporting or administering DevOps/ALM platforms; - Strong hands‑on experience with at least four tools from Jira, Confluence, GitLab, Perforce, Code Collaborator; - Proficiency in Linux administration, shell scripting, and basic networking (TLS, proxies, firewalls); - Working knowledge of PostgreSQL/MySQL (queries, backups, connection tuning); - Familiarity with CI/CD concepts, SCM workflows, and DevOps pipelines. Highly Desirable Skills - Knowledge of GitLab runner autoscaling or Kubernetes‑based runners; - Perforce proxy/broker configuration and large‑binary workflow optimization; - Exposure to compliance frameworks (SOC2, ISO27001, ITGC); - Experience migrating from legacy tools (e.g., Code Collaborator → modern review platforms). About EncoraEncora is the preferred digital engineering and modernization partner of some of the world’s leading enterprises and digital native companies. With over 9,000 experts in 47+ offices and innovation labs worldwide, Encora’s technology practices include Product Engineering & Development, Cloud Services, Quality Engineering, DevSecOps, Data & Analytics, Digital Experience, Cybersecurity, and AI & LLM Engineering.At Encora, we hire professionals based solely on their skills and qualifications, and do not discriminate based on age, disability, religion, gender, sexual orientation, socioeconomic status, or nationality.